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Key job responsibilities
- You handle all incoming system and service tickets with responsibilities covering multiple products, features and services.
- Software deployment support in staging and production environments.
- Given a defined problem, you deliver a solution which is logical, maintainable, that uses appropriate technologies, and is delivered on time.
- You learn current engineering best practices and get their designs, code & procedures reviewed, and incorporate feedback.
- You identify and scope problems and opportunities arising from technical discussions, calculate costs of proposed solutions, and make technical trade-offs.
- You contribute to operational excellence and perform troubleshooting to resolve defects.
A day in the life
Big Picture: Solve problems at their root, stepping back to understand the broader contextProactive: You display energy and initiative in solving problems.Adaptable: You undertake a variety of tasks willingly. You switch from complex to routine tasks when required. You adapt quickly to new technologies and products.Quality: You demonstrate appropriate quality and thoroughness.Integrity: You act with personal integrity at all timesLondon, GBR
- Bachelor's or Master degree in Engineering or related field
- Knowledge and experience in at least one modern programming language such as C, C++, Java, or Perl
- Experience building tools for automation (building, testing, releasing or monitoring)
- 1+ years of DevOps or SysOps in a large-scale software development environment experience
- Strong debugging/troubleshooting skills
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).
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