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What We Offer
$29.00 - $39.60Santa Clara,CASwing
Key Responsibilities
Functional Knowledge
Business Expertise
Leadership
Problem Solving
Impact
Interpersonal Skills
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This job is responsible for providing credit assistance and solutions to our clients. Key responsibilities include handling primarily outbound calls for a single product at any stage of delinquency or risk, including pre-charge off, and recovery. Job expectations include leveraging problem solving competencies, sound judgement and decision making, and providing exceptional client service and empathy while meeting both the bank's and client needs.
Responsibilities:
Required Qualifications:
Minimum of one year of customer service experience
Excellent verbal and written communication skills
Ability to work within the operating hours and days for this position as outlined in the posted job requisition
Commitment to exceptional customer service, including the ability to be empathetic and meet client needs
Proficient in dealing with customer issues in both a routine and complex environment
Demonstrated negotiation and persuasion skills and the ability to communicate and negotiate with a variety of customers and clients
Ability to navigate multiple computer systems while interacting with the customer, as well as the ability to think critically and use sound judgment in decision making
Desired Qualifications:
Bachelor’s Degree in related field or equivalent work experience
Credit assistance and collections experience
Inbound/outbound call center experience
Banking/financial services experience
Knowledge of banking operations
Skills:
High School Diploma / GED / Secondary School or equivalent
1st shift (United States of America)
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Key Responsibilities
Performs Tier I procedures and preventative maintenance and wet-cleans, seeking assistance when needed.
Assists senior engineers with corrective maintenance as needed.
Disassembles, cleans and rebuilds kits as part of kit management quality.
Learns and applies basic diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.
Able to diagnose and resolve basic technical problems.
Complies with all safety procedures and consistently demonstrates safety as a value.
Other Requirements: This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and powertools. Additionally,because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.
Functional Knowledge
Business Expertise
Leadership
Problem Solving
Impact
Interpersonal Skills

Share
This job is responsible for providing credit assistance and solutions to our clients. Key responsibilities include handling primarily outbound calls for a single product at any stage of delinquency or risk, including pre-charge off, and recovery. Job expectations include leveraging problem solving competencies, sound judgement and decision making, and providing exceptional client service and empathy while meeting both the bank's and client needs.
Required Qualifications:
Desired Qualifications
Skills

Share
This job is responsible for providing credit assistance and solutions to our clients. Key responsibilities include handling primarily outbound calls for a single product at any stage of delinquency or risk, including pre-charge off, and recovery. Job expectations include leveraging problem solving competencies, sound judgement and decision making, and providing exceptional client service and empathy while meeting both the bank's and client needs.
Responsibilities:
Required Qualifications:
Proficient in English/ Spanish
Minimum of one year of customer service experience
Excellent verbal and written communication skills
Ability to work within the operating hours and days for this position as outlined in the posted job requisition
Commitment to exceptional customer service, including the ability to be empathetic and meet client needs
Proficient in dealing with customer issues in both a routine and complex environment
Demonstrated negotiation and persuasion skills and the ability to communicate and negotiate with a variety of customers and clients
Ability to navigate multiple computer systems while interacting with the customer, as well as the ability to think critically and use sound judgment in decision making
Desired Qualifications:
Bachelor’s Degree in related field or equivalent work experience
Credit assistance and collections experience
Inbound/outbound call center experience
Banking/financial services experience
Knowledge of banking operations
Skills:
High School Diploma / GED / Secondary School or equivalent
1st shift (United States of America)
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Role Responsibilities:
Minimum Qualifications:
Preferred Qualifications:
This is a physically demanding position that often requires standing for extended periods of time, walking, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting, the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, the use of hand and power tools, and driving or operating heavy machinery including forklifts. Additionally, because this position may involve working in a clean room, the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields may be required.
Full timeAssignee / Regular
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Role Responsibilities:
Minimum Qualifications:
Preferred Qualifications:
This is a physically demanding position that often requires standing for extended periods of time, walking, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting, the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, the use of hand and power tools, and driving or operating heavy machinery including forklifts. Additionally, because this position may involve working in a clean room, the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields may be required.
Full timeAssignee / Regular
Share
What We Offer
$29.00 - $39.60Santa Clara,CASwing
Key Responsibilities
Functional Knowledge
Business Expertise
Leadership
Problem Solving
Impact
Interpersonal Skills
These jobs might be a good fit