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JPM
JPMorgan Experience Design Vice President United States, New Jersey, Jersey City
Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas. Diagram service flows and product features, design wireframes, and...
Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices. Apply advanced knowledge of information architecture and...
Design and execute comprehensive research studies to identify customer needs, preferences, and behaviors to foster product improvements and innovation. Analyze and interpret data using advanced quantitative and qualitative methods and...
Act as primary contact for the client, regulatory bodies and external auditors for the financial statements and participate in regular service reviews meetings as required. Control of onshore review and...
Develop and implement content design strategies for multiple components of a product or a series of small products, ensure alignment with business requirements and user experience goals. Facilitate end-to-end discovery...
Conducts comprehensive analysis on customer feedback to evaluate trends, and client behavior. Understand user behavior, pain points & competitive user experience gaps in our client offerings. Own the ongoing optimization...
Serve as a subject matter expert on all aspects of the index and benchmark process. Coordinate and validate new index requirements, including licensing, vendor engagement, and onboarding approvals. Support the...
Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas. Diagram service flows and product features, design wireframes, and...
Are you passionate about making a positive impact in the tech industry and ensuring the highest quality user experience? If so, the role of User Experience Researcher on Expoint may be the perfect fit for you!
As a User Experience Researcher, you will play an integral role in understanding user needs and driving product and design decisions. You will be asked to think critically and logically, while also being a creative problem solver. Usability and user experience are at the forefront of research, thus being an active listener and being able to effectively communicate research findings will be keys to success in this role.
Your primary responsibility would involve conducting qualitative and quantitative research to gain insight into the why, who and what of users’ needs. This means measuring user behavior, identifying opportunities for improvement, and optimizing experiences. Being able to offer both short and long term research plans and being able to develop effective research plans that meet the clients’ goals is necessary.
Using various methods such as interviews and surveys, moderated and unmoderated testing, shadowing and analytics, you should be able to gather data to answer research questions. Being able to turn the gathered data into actionable insights and work with product, UX, marketing and engineering teams to ensure the design and development process is incorporating the data and the user’s journey is a key factor.
In this role, you will be at the core of Expoint, bringing us closer to understanding the user and improving the usability of our products and services. Come join us on this journey of making meaningful and consistent experiences for users!