United States, Tennessee, Help Desk jobs
F5 Finance Deal Desk Lead United States, Washington, Seattle
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Seattle preferred
In this role, you will evaluate proposed deals, including discount structure, profitability, product composition, and terms and conditions to ensure optimal outcomes for the company and its customers. This position will require strong analytical capabilities, attention to detail, and the ability to communicate effectively with cross-functional teams and senior leadership.
Responsibilities:
- Deal Review and Finance Approval:
Provide strategic guidance and support to the finance and sales organizations through analyzing proposed deals, including pricing, discounting, profitability, and structure. Ensure compliance with F5’s financial policies and objectives while identifying opportunities to drive profitability and revenue growth. - Cross-Functional Collaboration:
Partner with Sales, Finance, Operations, and Legal teams to provide financial insights, advice, and support during deal negotiations. Help stakeholders assess potential risks and opportunities during deal structuring, in a proactive manner. Collaborate with senior leaders to define and refine deals desk policies, procedures and best practices. - Financial Modeling and Analysis:
Develop and refine financial models to simulate various deal scenarios, projecting revenue, margin, profitability, and other outcomes. Use data-driven insights to support key decision-making. - Discounting and Incentive Structures:
Define and enforce strategic discounting policies and guidelines and provide recommendations that align with F5’s business strategy. - Reporting and Metrics:
Establish reporting mechanisms to track key metrics related to deal success, compliance, and profitability. Present findings to senior leadership and provide actionable recommendations to improve deal performance. - Policy Development and Continuous Improvement:
Work with cross-functional teams to refine and optimize the deal review process. Help shape policies and best practices for managing deals in an efficient and scalable way.
Qualifications:
- Education and Experience:
- Bachelor’s degree in Finance, Accounting, Economics, or a related field.
- MBA or advanced degree preferred.
- At least 8 years of experience in a finance, deal desk, pricing, or analytical role, preferably in the technology industry.
- Technical Skills:
- Expert-level proficiency with financial modeling and analysis.
- Advanced Excel skills (pivot tables, macros) and familiarity with data visualization tools (e.g., Tableau, Power BI).
- Experience with ERP or financial systems such as SAP, Oracle, or Salesforce CPQ is a plus.
- Behavioral and Cognitive Skills:
- Strong analytical and problem-solving abilities, with a keen eye for detail.
- Excellent communication and interpersonal skills; ability to synthesize complex data and present it clearly to stakeholders at all levels.
- Comfortable working in a fast-paced environment with competing priorities.
- Key Competencies:
- Business acumen with understanding of pricing, forecasting, and margin evaluation in a B2B, hardware, software or SaaS environment.
- Experience negotiating or supporting deal structures with cross-functional teams in dynamic commercial settings.
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
The annual base pay for this position is: $116,000.00 - $174,000.00These jobs might be a good fit
Palo Alto Senior Director FP & Deals Desk United States, California
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Being the cybersecurity partner of choice, protecting our digital way of life.
Your Career
As the, you will be the, including full-time employees and/or assigned personnel. You will be responsible for driving leadership over the professional services business and providing strategic and operational oversight to the Senior Managers and regional delivery leaders who report to this role. You will be instrumental in defining thenecessary to scale technical services delivery across key U.S. Federal, State, and Local accounts. This role is highly integrated with the Service Sales, Product Sales, and other Support teams, focusing on building strong, trusted customer relationships and ensuring successful outcomes.
Your Impact
Set the strategic vision and direction for all post-sales technical service delivery in the US Public Sector, ensuring consistent and high-quality execution for Palo Alto Networks’ NetSec Products.
Act as the single point of accountability for technical services, interfacing with GCS, Sales, Product, Engineering, and Partner teams to ensure alignment and delivery of business outcomes.
Serve as the Executive Sponsor for strategic US Public Sector accounts, engaging with executive-level customer stakeholders (e.g., CIOs, CISOs) to provide value reviews and resolve high-stakes escalated issues.
Build and develop a high-performing team of technical professionals through hiring the best talent in the industry, mentoring/coaching, and performance management in line with the defined capability requirements for the team.
Drive and achieve the following business and operational objectives:
Maintain consistently high utilization of PS consultants through optimal planning and backlog management.
Design and maintain the best resource mix across FTEs and contractors, maximizing quality and agility.
Reduce Time to Value (TTV) by accelerating deployment and adoption timelines.
Contribute to Service Sales Growth by enabling scalable, value-driven technical offerings.
Achieve global target service margin ratios through delivery efficiency and cost control.
Build and sustain strong, strategic relationships with subcontractors and delivery partners.
Ensure high levels of customer satisfaction (CSAT) through proactive support and continuous improvement.
Drive continuous improvement across the delivery of Netsec Professional Services and Customer Success Engineering, through the use of Automation and AI to drive efficiency, quality, and scale.
Standardize and continuously optimize the NetSec operating rhythm and delivery practices to improve service health.
Represent US Public Sector region at a global level, sharing customer insights, local challenges, and opportunities for regional impact.
A significant portion of your impact is external: collaborating with the sales leadership team, product, portfolio, and support teams, where you will act as the Professional Services liaison to enable client success. You will build strong customer relationships and be the point of contact for successfully handling customer escalations to maintain high customer satisfaction.
Your Experience
- 10+ years of experience in technical services, professional services, customer success, support or related functions within a high-growth SaaS/cloud enterprise environment.
- 5+ years of experience in a leadership role managing regional teams, including direct and matrixed reporting lines.
- Demonstrated success in managing performance against KPIs related to deployment, adoption, margin, utilization, and CSAT.
- Strong foundational understanding of Internet security concepts and products, with a demonstrated knowledge of NGFW and SASE (Secure Access Service Edge) architecture and its components.
- Demonstrated experience running a profitable Professional Services or Customer Success business , including achieving revenue/margin targets, managing backlog, health and optimizing project closure rates.
Skilled in key business systems, including:
- Experience with Professional Services Automation (PSA) tools (e.g., Clarizen, Certina, Kantata) for tracking metrics like utilization, time-off, and backlog.
- Experience with Sales Management tools (e.g., Salesforce) for revenue forecasting and pipeline review.
- Experience with Business Intelligence (BI) tools (e.g., Tableau) for reporting on key operational metrics.
- Demonstrated ability to manage critical customer escalations effectively and ensure prompt resolution for high-profile clients.
- Excellent written and verbal communication skills with the ability to clearly articulate complex technical knowledge to non-technical individuals and leadership.
- Undergraduate degree in a related field (CS, IS, EE, CE, IT, etc.) or commensurate experience.
- US Government DoD Active Top Secret Clearance or higher.
- Relevant industry certifications such as CISSP and/or PMP are highly desirable.
- Background in cybersecurity or enterprise IT preferred.
- Ability to travel up to 25%+ domestically to customer sites and internal business meetings.
As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised. But you won’t wait for them to be raised, you’ll seek them out, too. We fix and identify technical problems with a pointed focus of providing the best customer support in the industry.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $230000 - $268000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .
All your information will be kept confidential according to EEO guidelines.
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EY Government Public Sector - Service Support Desk Analyst United States, Virginia, Arlington
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Requisition Id : 1638546
Your key responsibilities
Technical Excellence
Skills and attributes
To qualify for the role you must have
Qualification
Any Graduate/Post Graduate/LLM/LLB
9+Years
Market Research , Company Profiling, Secondary Research
What we look for
People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach.
What we offer
If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
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Amazon Applied Science Internship - United States United States, California, San Francisco
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NOTE: This position shall primarily support second shift operations (~1430hrs - 2230hrs). In future, there may be rotation with first shift operations.Key job responsibilities
- Actively support and foster a culture of inclusion.
- Own Process optimization and cost reduction initiatives for sustaining processes.
- Perform critical process reviews including Risk and Hazard assessments.
- Development and Validation of processes specific to NPI programs.
Benefits summary:1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
- Bachelor’s degree in Mechanical Engineering, Industrial Engineering or related discipline.
- 5+ years’ experience in manufacturing environment and knowledge of GMP.
- Experience with Project Management tools.
- Experience in New Product Introduction environment including Phase-Gate process experience.
- Experienced CAD user, demonstrated capabilities in AutoCAD and SolidWorks.
- Experience using industry Problem Solving Tools such as 8D, Fishbone/Cause-Effect, or CAPA methodology.
- Experience using Quality & Statistical tools such as PFMEA, control charting, pareto, and histograms.
- Experience and proven skill in written and verbal business communications, organizational communications, reporting metrics.
Preferred Qualifications
- MBA or advanced Engineering degree preferred.
- Proven ability to manage and deliver projects with accelerated schedules.
- Proven analytical approach to problem-solving.
- Experience in manufacturing / process improvement (eg. Lean-Six Sigma).
- Experience with Manufacturing Execution Systems (MES), ERP systems, and Tool / Equipment programming.
- Self-motivated and able to solve problems independently and in team settings.
- Experience with Process Optimization Tools including Programming, Mapping, Simulation or various algorithms.
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Amazon Applied Science Internship - United States United States, California, San Francisco
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Key job responsibilities
- Develop novel, scalable algorithms and modeling techniques that advance the state-of-the-art in areas at the intersection of LLMs and generative AI for robotics
- Tackle challenging, groundbreaking research problems on production-scale data, with a focus on robotic perception, manipulation, and control
- Are enrolled in a Bachelor's degree or above
- Are 18 years of age or older
- Work 40 hours/week minimum and commit to 12 week internship maximum
- Can relocate to where the internship is based
- Experience programming in Java, C++, Python or related language
Preferred Qualifications
- Have publications at top-tier peer-reviewed conferences or journals
- Experience in designing experiments and statistical analysis of resultsPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Amazon KGS Deal Desk Specialist Kuiper Government Solutions United States, Virginia
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The candidate should have a demonstrated ability to think strategically about the mission, product, and technical challenges, with the ability to build and convey compelling value propositions in a written context. The ideal candidate will be familiar with the U.S. federal acquisition process in addition to selling services to global government customers. You must leverage your knowledge and skills to decide what actions to select stakeholders to determine the right goals and inform decisions. You will support long-term solutions to KGS deal development scaling approach. You will take the lead on finalizing contract terms for government opportunities.Key job responsibilities
In this role you will:
• Support scalable deal frameworks and process to convert opportunities and close deals at high velocity.
• Provide input to business terms, guardrails, guidelines, policies, and metrics.
• Inform mechanisms to handle specialized deals with exception approvals for non-standard requests.
• Provide insights into deal economics and pricing strategies to enable deal negotiations to achieve the best possible outcome for customers and the business.
• Own, manage, and drive velocity of term sheets and definitive agreements to streamline the deal cycle.
• Support deal review with Finance, Product, Legal, Accounting, Tax, Regulatory, Engineering, and other partner teams to influence and facilitate alignment, approvals, and compliance to deliver business outcomes and customer success.
• Gather deal performance metrics and reporting to conduct deal post-mortem on contract and pricing strategies to identify learnings.
• Capture and analyze customer insights to drive strategic shifts in product offering, service plans and pricing, and business terms to enable business growth.Security Clearance: This position requires that the candidate selected be a US Citizen and candidates must be able to obtain and maintain a US Government security clearance of TS/SCI.
- 3+ years experience in managing deal strategy, business practices, approvals, or contracting teams for large customers and partners.
- Bachelor's degree in business, finance, economics, engineering, or equivalent.
Preferred Qualifications
- Experience working within a brand new deal strategy and management function from the ground-up for Government customers.
- Ability to navigate ambiguity and provide clear guidance on large, complex, and global deals to deliver value for customers by enabling negotiations.
- Experience supporting deal mechanisms that can scale globally.
- Telecommunications or technology industry experience with an understanding on policies, compliance, risks, and regulatory requirements.
- Exceptional communication and program management skills to work across a diverse team of stakeholders and deliver results.
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Amazon Fall Applied Science Internship - United States United States, Washington, Seattle
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Must be eligible and available for a full-time (40h/ week) 12 week internship between July 2025 and December 2025Key job responsibilities
- Develop novel, scalable algorithms and modeling techniques that advance the state-of-the-art in areas at the intersection of LLMs and generative AI for robotics
- Tackle challenging, groundbreaking research problems on production-scale data, with a focus on robotic perception, manipulation, and control
- Are enrolled in a PhD
- Are 18 years of age or older
- Work 40 hours/week minimum and commit to 12 week internship maximum
- Can relocate to where the internship is based
- Experience programming in Java, C++, Python or related language
Preferred Qualifications
- Have publications at top-tier peer-reviewed conferences or journals
- Experience in designing experiments and statistical analysis of resultsPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
These jobs might be a good fit
Seattle preferred
In this role, you will evaluate proposed deals, including discount structure, profitability, product composition, and terms and conditions to ensure optimal outcomes for the company and its customers. This position will require strong analytical capabilities, attention to detail, and the ability to communicate effectively with cross-functional teams and senior leadership.
Responsibilities:
- Deal Review and Finance Approval:
Provide strategic guidance and support to the finance and sales organizations through analyzing proposed deals, including pricing, discounting, profitability, and structure. Ensure compliance with F5’s financial policies and objectives while identifying opportunities to drive profitability and revenue growth. - Cross-Functional Collaboration:
Partner with Sales, Finance, Operations, and Legal teams to provide financial insights, advice, and support during deal negotiations. Help stakeholders assess potential risks and opportunities during deal structuring, in a proactive manner. Collaborate with senior leaders to define and refine deals desk policies, procedures and best practices. - Financial Modeling and Analysis:
Develop and refine financial models to simulate various deal scenarios, projecting revenue, margin, profitability, and other outcomes. Use data-driven insights to support key decision-making. - Discounting and Incentive Structures:
Define and enforce strategic discounting policies and guidelines and provide recommendations that align with F5’s business strategy. - Reporting and Metrics:
Establish reporting mechanisms to track key metrics related to deal success, compliance, and profitability. Present findings to senior leadership and provide actionable recommendations to improve deal performance. - Policy Development and Continuous Improvement:
Work with cross-functional teams to refine and optimize the deal review process. Help shape policies and best practices for managing deals in an efficient and scalable way.
Qualifications:
- Education and Experience:
- Bachelor’s degree in Finance, Accounting, Economics, or a related field.
- MBA or advanced degree preferred.
- At least 8 years of experience in a finance, deal desk, pricing, or analytical role, preferably in the technology industry.
- Technical Skills:
- Expert-level proficiency with financial modeling and analysis.
- Advanced Excel skills (pivot tables, macros) and familiarity with data visualization tools (e.g., Tableau, Power BI).
- Experience with ERP or financial systems such as SAP, Oracle, or Salesforce CPQ is a plus.
- Behavioral and Cognitive Skills:
- Strong analytical and problem-solving abilities, with a keen eye for detail.
- Excellent communication and interpersonal skills; ability to synthesize complex data and present it clearly to stakeholders at all levels.
- Comfortable working in a fast-paced environment with competing priorities.
- Key Competencies:
- Business acumen with understanding of pricing, forecasting, and margin evaluation in a B2B, hardware, software or SaaS environment.
- Experience negotiating or supporting deal structures with cross-functional teams in dynamic commercial settings.
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
The annual base pay for this position is: $116,000.00 - $174,000.00These jobs might be a good fit
