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As the Director of Trust Strategy and Operations for Post-Purchase Experiences, you are a skilled and accomplished leader, demonstrating excellence in strategy, execution, and operations. You will define and lead the strategy and vision for how a diverse set of post-purchase policy areas, including cancellations, returns, and missing items, individually and collectively create a cohesive, predictable, and fair framework that balances protections and accountability for all. You will also lead the reimagination of how buyers and sellers navigate through experiences where their activity many have been temporarily restricted. You will lead cross-functional execution by partnering closely with internal teams, representing both buyers and sellers, and driving measurable marketplace results. Finally, you will be responsible for the operational mechanisms and continuous improvement that ensure these critical programs perform seamlessly day-to-day. This role is pivotal as eBay accelerates into a new era of growth powered by innovative experiences like live shopping and item authentication.
The Trust team sits at the heart of this evolution, and the mission is to make every connection safe, seamless, and worthy of confidence. But that’s not all! You will also play a key role in consistently improving the Trust entity's execution framework, processes, systems, and data. You will partner with Product Management, Analytics, Engineering, Design and Customer Support to identify areas of opportunity, size impacts and drive new strategies and operational plans. You will use predictive methods to advise market level decisions and ensure solutions meet the stated goals and objectives and account for changing market and economic conditions. You will develop the comprehensive framework and operational plan to improve measurable outcomes and expand the areas of focus within the Trust organization. Lastly, you will ensure that the needs of our international teams are well represented.
Implement strategic, operational, and data-driven approaches to gain support from various parties for balanced solutions that may challenge current strategies and timelines. and influence leaders across the Trust organization, building culture, establishing standards, and achieving goals
Strengthen and lead the Operations function for Trust, enhancing assessment, monitoring, testing and goal setting standards and execution excellence. Build sustainable mechanisms to report results and escalate issues to internal partners and stakeholders
Champion experience improvements, share best practices and promote operating standards across the Trust organization
Who You Are - A Proven Leader Who:
Minimum Qualifications:
The base pay range for this position is expected in the range below:
$190,400 - $254,200These jobs might be a good fit

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Governance, Risk & Compliance
Security Operations
Product Security
Qualifications:
Base Pay Range
$217,000 - $255,000 USD
If you require reasonable accommodations during the recruitment process, please let your recruiter know—we’re happy to support you.
We value diverse educational and career backgrounds. If your experience aligns with the role’s goals—even if it doesn’t follow a traditional path—we’d love to hear from you.
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Job Description:
Job Description:
The Credit Officer II (CO II) is a highly skilled resource, providing expert level advisory guidance in the most complex, integrated debt capital solutions for commercial banking clients. Products include lines of credit, term loans, real estate loans, and syndicated loans. The CO II manages all of the ancillary credit exposure to clients. The CO II maintains knowledge of other BofA products including Investment Banking and Treasury Management that have credit exposure, and leverages product expertise to deliver the best possible and optimally integrated strategic solution for the client or prospect. This role reports to the Commercial Credit Manager or Executive and will be aligned to an Underwriting Team that supports the market.
Responsibilities:
Manages the credit process for a portfolio of clients
Negotiates credit documentation
Leads the credit and risk approval processes
Builds relationships with existing and prospective clients
Mentors and supports associates
Provides capital structure solutions
Skills:
Client Solutions Advisory
Financial Analysis
Loan Structuring
Risk Management
Underwriting
Account Management
Credit Documentation Requirements
Credit and Risk Assessment
Decision Making
Issue Management
Analytical Thinking
Coaching
Collaboration
Critical Thinking
Customer and Client Focus
Required Qualifications:
10+ years of solid Commercial Banking Experience
Experience in financial analysis, structuring, underwriting and portfolio management
Analytical/technical skills, including financial accounting, modeling and loan structuring
Strong communication skills; ability to communicate vertically, horizontally, and externally
Industry knowledge across multiple sectors
BA/BS Degree Desired
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This job is responsible for providing Consumer Lending advice to new-to-bank clients and external business development. Key responsibilities include applying mortgage lending principles and familiarity of Realtor, Builder, and Community contacts local to the market. Job expectations include having successful track-records of delivering lending services to clients by demonstrating an understanding of credit, lending guidelines, and the mortgage process.
This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination.
Responsibilities:
Skills:
• Has 3+ years of experience in a loan origination role with a focus on generating self-sourced purchase business through a verifiable, established network of referral sources
• Demonstrated understanding of effectively managing a pipeline in order to deliver an exceptional client experience
• Has a strong knowledge of loan products Conventional, Jumbo and Government.
• Demonstrated ability to understand, analyze, and document income, assets and liabilities properly in order to qualify clients for specific loan products
• Demonstrated understanding of processing, underwriting and/or closing procedures
• Has a working knowledge of federal regulations governing real estate lending
• Ability to source clients independently and not rely on enterprise referrals with demonstrated success in generating business from external Centers of Influence real estate professionals, builders, and other external referral partners in a compliant manner as well as within bank policy.
• An ability to work independently
• Is a strong communicator, both written and verbal
• Is self-motivated and highly organized
• Can prioritize multiple competing tasks
• Uses appropriate interpersonal styles, communication methods and approaches to gain clients and keep them informed during the loan process
• Demonstrated understanding of the connection of the level of service provided being directly correlated to driving sales volume
• Can be flexible to work weekends and or extended hours as needed to serve clients
Desired Skills and Experience
• Familiarity with FHA and HUD guidelines
• Strong computer skills including MS applications and previous experience utilizing laptop technology for communication purposes including accessing rate, credit and loan status information
• Solid time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously
• The ability to analyze and comprehend complex financial data and provide financial alternatives
• Professional and effective interpersonal skills
• An ability to take ownership, accountability and can demonstrate integrity
• Adaptability and can demonstrate flexibility
• A positive attitude
• Effective communication styles
The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position Credit Solutions Advisor II: FDIC, Safe Act/Loan Originators
High School Diploma / GED / Secondary School or equivalent
1st shift (United States of America)These jobs might be a good fit

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Key Responsibilities
Skills and Attributes for Success
To qualify for the role, you must have
Ideally, you will also have
What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .
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Responsibilities
Defense Industrial Base Compliance (Classified & Unclassified)
Secure Cloud, Identity & Enterprise Platforms
DevSecOps & Secure SDLC
Detection, Response & Resilience
Effective Business Integration
Leadership, Team and Budget
Qualifications:
What we offer you
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Your key responsibilities
To qualify for the role, you must have
Ideally, you’ll also have
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
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As the Director of Trust Strategy and Operations for Post-Purchase Experiences, you are a skilled and accomplished leader, demonstrating excellence in strategy, execution, and operations. You will define and lead the strategy and vision for how a diverse set of post-purchase policy areas, including cancellations, returns, and missing items, individually and collectively create a cohesive, predictable, and fair framework that balances protections and accountability for all. You will also lead the reimagination of how buyers and sellers navigate through experiences where their activity many have been temporarily restricted. You will lead cross-functional execution by partnering closely with internal teams, representing both buyers and sellers, and driving measurable marketplace results. Finally, you will be responsible for the operational mechanisms and continuous improvement that ensure these critical programs perform seamlessly day-to-day. This role is pivotal as eBay accelerates into a new era of growth powered by innovative experiences like live shopping and item authentication.
The Trust team sits at the heart of this evolution, and the mission is to make every connection safe, seamless, and worthy of confidence. But that’s not all! You will also play a key role in consistently improving the Trust entity's execution framework, processes, systems, and data. You will partner with Product Management, Analytics, Engineering, Design and Customer Support to identify areas of opportunity, size impacts and drive new strategies and operational plans. You will use predictive methods to advise market level decisions and ensure solutions meet the stated goals and objectives and account for changing market and economic conditions. You will develop the comprehensive framework and operational plan to improve measurable outcomes and expand the areas of focus within the Trust organization. Lastly, you will ensure that the needs of our international teams are well represented.
Implement strategic, operational, and data-driven approaches to gain support from various parties for balanced solutions that may challenge current strategies and timelines. and influence leaders across the Trust organization, building culture, establishing standards, and achieving goals
Strengthen and lead the Operations function for Trust, enhancing assessment, monitoring, testing and goal setting standards and execution excellence. Build sustainable mechanisms to report results and escalate issues to internal partners and stakeholders
Champion experience improvements, share best practices and promote operating standards across the Trust organization
Who You Are - A Proven Leader Who:
Minimum Qualifications:
The base pay range for this position is expected in the range below:
$190,400 - $254,200These jobs might be a good fit