United States, North Carolina, Strategic Consultant jobs

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Essential Responsibilities:

• Establish overall business or technical strategy with significant impact on PayPal operations.
• Influence decision-making at the executive level.
• Conduct discovery and develop strategies tailored to each organization.
• Negotiate and close customer contracts, determining pricing and agreements.
• Support account planning, business reviews, and strategic customer touchpoints.

Expected Qualifications:

• 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Job Summary:

As the Director of Global Strategic, you will be an executive leader responsible for defining and executing PayPal’s strategy for integrating with the world's largest digital platforms, marketplaces, and e-commerce ecosystems. This high-impact role requires a strategic product and business leader with a proventrack recordof driving significant market share growth, managing large revenue streams, and securing C-level alignment for multi-year digital initiatives. You will be accountable for architecting and scaling product-led partnerships that position PayPal at the forefront of the future of commerce and agentic platforms.

Essential Responsibilities:

• Define the global strategic roadmap for PayPal’s presence across major digital platforms and commerce segments, ensuring alignment with corporate priorities and long-term vision.

• Billion in processed volume.

• Develop and execute complex go-to-market strategies for new payment solutions (e.g., BNPL/installments, subscriptions, stablecoins) across global platform partners.

• Secure executive alignment and critical resource prioritization by managing and influencing CEO and EVP-level stakeholders both internally at PayPal and externally with strategic partners.

• Lead deep cross-functional collaboration with Product, Engineering, Regional Commercial, Marketing, and Sales teams to ensure seamless product integration and GTM execution.

• Mentor and lead a high-performing global team, fostering a culture of ownership, accountability, and operational excellence.

Expected Qualifications:

• 15+ yearsof professional experience with a minimum of10+ yearsin a senior leadership role within Payments, e-Commerce, FinTech, or a platform-based ecosystem.

• Demonstrated executive leadership indigital payments, driving market share through strategic partnerships and product management.

• Deep specialization inPayments, eCommerce, loyalty, and complexgo-to-market strategies.

• Proven ability toarchitect and scale product-led partnershipsthat deliver measurable business impact.

• Exceptional executive presence, communication, and negotiation skills, witha track recordof securing funding and C-level commitment for multi-year strategic initiatives.

Preferred Qualification:

• Master’s degree in business administration (MBA) ora relatedfield.

• Expertise innext-generation payment systems, including BNPL/installments, subscriptions, stablecoins, and complex multi-seller marketplace infrastructures.

• Experience leading global expansion and managing initiatives across multiple geographies.

Job Requirements:

• 5years+ work experience in Sales and Solution selling

• Experience with Team management

• Commercial acumento leadCEO-levelnegotiation.

• Understanding of technical requirements for Solution selling

valid authorization to work in the country where the position is advertised/. Relocation support will not be provided for this role.

Travel Percent:

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit.

to learn more about our culture and community.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us.

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

**This position is open for the entire market and the specific Financial Center location will be based on business needs. If you are offered a position, you will train at one financial center, and then potentially move to another location that is within a reasonable commuting distance of your home to the extent permitted by applicable law.**

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This job is responsible for supporting a cluster of financial centers in designated markets in the absence of the assigned financial center manager and as a market-level resource. Key responsibilities include managing as a business owner, fostering a team environment, and instilling an effective client-centric and risk culture. Job expectations include driving operational excellence, ensuring that all aspects of the financial center run effectively and cohesively.

Responsibilities:

• Operates as a back up financial center leader within a market
• Manages client traffic, engaging and appropriately routing clients, and fostering client retention
• Manages business results through formalized management routines and coaching
• Creates a world class client experience environment
• Manages market-level initiative prescribed by market leaders
• Drives operational excellence

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully.
• Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.
• Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results.
• Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.
• People Manager & Coach: Knows and develops team members through coaching and feedback.
• Financial Steward: Manages expenses and demonstrates an owner’s mindset.
• Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.
• Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.

Required Qualifications:

• 1+ years of leadership experience demonstrated through one or a combination of the following: coaching, training and/or motivating a diverse work team
• Demonstrated ability to influence and collaborate with others outside of reporting authority to achieve shared goals
• Proven customer service skills and the ability to resolve problems independently or escalate as needed to promote customer satisfaction
• Strong financial and business acumen including experience in leading managers and interpreting financial reports to drive profitability
• Proven record of balancing risk and making sound decisions while achieving business goals
• Strong interpersonal skills, including the ability to easily engage others in dialogue, convey sincere interest in building/deepening relationships and demonstrate a commitment to providing personalized service
• Strong organizational skills including the ability to manage multiple responsibilities, prioritize and delegate while delivering results
• Strong communication skills (including verbal, non-verbal, written and presentation) and active listening skills
• Proficiency in computer skills and professional programs (for example, Microsoft Office)
• Availability to work weekends and/or extended hours as required to run the business
• Must be able to travel to any financial center within the defined market

Desired Qualifications:

• 1+ years of management experience including hiring, coaching and developing direct reports
• Experience in the following industries: Consumer banking/financial services, mortgage, retail and/or hospitality
• Bachelor’s Degree in related field
• Bilingual (fluent verbal and written)​​

Skills:

• Coaching
• Customer Service Management
• Customer and Client Focus
• Performance Management
• Talent Development
• Business Operations Management
• Recruiting
• Result Orientation
• Risk Management
• Sales Performance Management
• Inclusive Leadership
• Leadership Development
• Prioritization
• Problem Solving
• Referral Management

High School Diploma / GED / Secondary School or equivalent

As a Data Science Consultant, you will be responsible for contributing to business strategy and influence decision making based on information gained from deep dive analysis. You will produce actionable and compelling recommendations by interpreting insights from complex data sets. You will design processes to consolidate and examine unstructured data to generate actionable insights. You will also collaborate with business leaders, engineers and industry experts to construct predictive models, algorithms and probability engines.

You will:

• Provide technical and strategic guidance to the team and executive stakeholders on complex AI/ML initiatives

• Design, develop, and deploy scalable Large Language Model (LLM) and Generative AI systems in real-world, production-grade environments

• Build robust, end-to-end AI pipelines, including data collection, preprocessing, model training, evaluation, deployment, and post-deployment monitoring

• Apply traditional machine learning approaches to solve predictive modeling and classification problems across both structured and unstructured datasets

• Collaborate closely with data engineers, MLOps specialists, and product managers to align AI solutions with business goals and continuously improve model performance, reliability, and user trust through experimentation, testing, and feedback-driven iteration

Essential Requirements

• Proven experience communicating complex technical concepts to both technical and non-technical stakeholders, and influencing product direction.

• Strong programming skills in Python , with hands-on experience using ML/AI frameworks such as PyTorch , TensorFlow , or similar.

• Self-driven and proactive, with the ability to own and lead end-to-end projects independently.

• Demonstrated ability to clearly explain statistical and algorithmic techniques at varying levels of technical depth.

• Experience building and deploying large-scale, production-ready machine learning systems and developing agentic AI solutions, such as tool-using agents, autonomous task workflows, or reasoning-based systems.

Desirable Requirements

• Bachelor’s degree with 8+ years of industry experience, or Master’s degree with 6+ years of experience in a data science or machine learning role or equivalent experience

• Familiarity with building GenAI applications that enhance developer productivity , code generation, or documentation assistance, designing and optimizing prompts and templates for LLM-based applications, LLM frameworks such as LangChain , LlamaIndex , or similar open-source tools, prompt engineering, retrieval-augmented generation (RAG), or autonomous agents powered by LLMs.

Job Description:

Job Description:
This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.

Responsibilities:
• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Required Qualifications:
• Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
• Collaborates effectively to get things done, building and nurturing strong relationships.
• Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives.
• Is confident in identifying solutions for new and existing clients based on their needs.
• Communicates effectively and confidently, and is comfortable engaging all clients.
• Has the ability to learn and adapt to new information and technology platforms.
• Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking).
• Applies strong critical thinking and problem-solving skills to meet clients’ needs.
• Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Efficiently manages time and capacity.
• Focuses on results, while acting in the best interest of the client.
• Can be flexible to work weekends and/or extended hours as needed.

Desired Qualifications:
• Experience in financial services and knowledge of financial services industry, products and solutions.
• One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
• Six months of cash handling experience.
• Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance​

Skills:
• Adaptability
• Business Acumen
• Customer and Client Focus
• Oral Communications
• Problem Solving
• Account Management
• Client Experience Branding
• Client Management
• Client Solutions Advisory
• Relationship Building
• Business Development
• Pipeline Management
• Prospecting
• Referral Identification
• Referral Management

Minimum Education Requirement:
• High School Diploma / GED / Secondary School or equivalent