United States, North Carolina, Account Specialist jobs

This is a strategic sales position focused on driving technology solutions for major financial services accounts. The role requires deep knowledge of how technology enables business goals and addresses challenges specific to the financial services industry, such as regulatory compliance, data security, and digital transformation. The Major Account Manager will combine strategic planning with tactical execution to develop and close business opportunities.

What will you do?

• Serve as the primary point-of-contact for major financial services accounts, maintaining high-level executive relationships regardless of geographic location, with a focus on strategic alignment.

• Drive sales of F5’s products and services to existing named accounts in the financial services sector, expanding and retaining these accounts while ensuring exceptional customer service.

• Identify, qualify, and pursue both short- and long-term business opportunities, proactively addressing competitive threats in the financial services market.

• Develop and present formal proposals and presentations tailored to financial services clients, addressing needs such as secure application delivery, fraud prevention, and compliance. Lead negotiations, coordinate complex decision-making processes, and overcome objections to close deals effectively.

• Manage and develop key partner relationships, facilitating executive-level collaboration between F5, its partners, and financial services clients.

• Understand and articulate how F5’s technical solutions address critical financial services needs, including data protection, application performance, and regulatory requirements.

• Research and develop lists of potential stakeholders within target accounts, follow up on leads, and close deals to meet revenue targets.

• Define market strategies and goals for F5’s products and services, aligning them with the business objectives of financial services accounts.

• Lead account strategy and coordinate with sales support teams (inside sales, systems engineering, sales management) to execute plans effectively.

• Ensure accurate sales forecasting by leveraging in-depth knowledge of financial services sales cycles, maintaining up-to-date records in SalesForce.

• Develop and maintain detailed account profiles, including organizational charts, for quarterly review by management.

Qualifications:

• Hold a Bachelor’s degree in Business, Technology, or a related field (or equivalent experience).

• Showcase 5+ years of enterprise sales experience, with a focus on financial services accounts.

• Proven track record of managing and growing large, strategic accounts in banking, payments, or related industries.

• Experience working with Systems Integrators, Service Providers, or VARs in the financial services ecosystem.

• Proficiency with CRM tools like SalesForce for pipeline management and forecasting.

Knowledge, Skills, and Abilities:

• Deep understanding of the financial services industry, including trends, challenges, and regulatory requirements (e.g., PCI DSS, GDPR, FINRA).

• Proficiency in the MEDDPICC sales methodology (Metrics, Economic Buyer, Decision Criteria, Decision Process, Paper Process, Implicate the Pain, Champion, Competition) to qualify opportunities and drive complex sales cycles in financial services accounts.

• Proven ability to sell complex technology solutions to financial services clients, with a focus on application security, cloud adoption, and digital transformation.

• Strong negotiation, closing, and presentation skills tailored to C-level executives in banking, payments, or investment firms.

• Advanced client-facing skills with a consultative, customer-focused approach to building trusted relationships.

• Demonstrated ability to influence stakeholders in a matrixed environment, leveraging internal and external resources effectively.

• Exceptional time management, pipeline development, and forecasting skills, with a track record of meeting or exceeding quotas.

• Specialized knowledge of networking, application delivery, and security solutions, ideally with F5 products or similar technologies.

• Experience with internet-related software or systems, particularly in secure, high-performance environments.

• Ability to travel as needed to engage with clients and partners in the financial services sector.

• Residency in the St Louis, MO area is preferred to facilitaterelationship-buildingwith key accounts in the region.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Hardware Engineering Technician Duties

• Assist engineers in assembling, testing, and troubleshooting hardware components, systems, and prototypes.

• Perform diagnostics and repair of hardware equipment, identifying and resolving issues promptly.

• Conduct fine-pitch soldering and rework of electronic components for prototyping, assembly modifications, and repairs.

• Conduct quality control checks on hardware components to meet performance and safety standards.

• Document test results, assembly procedures, and maintenance records in an organized and detailed manner.

• Support the design, development, and modification of hardware systems, fixtures, and tools.

• Ethernet networking experience is desired to ensure seamless hardware connectivity and performance.

Shipping/Receiving Duties

• Receive and inspect incoming shipments of hardware, tools, parts, and other materials to ensure accuracy and quality.

• Manage outgoing shipments by preparing, packaging, and labeling items according to company and carrier standards.

• Process shipping and receiving documentation in coordination with the operations or logistics team.

• Maintain inventory organization for hardware components and engineering supplies in the warehouse or stockroom.

• Coordinate with vendors, carriers, and internal teams to ensure smooth logistics and resolve any shipment-related issues.

• Track incoming and outgoing shipments, and maintain accurate inventory records using software or ERP systems.

Qualifications:

• Technical Skills :

  • Proficiency with fine-pitch soldering and rework of electronic components.

  • Experience with hardware assembly, testing equipment (multimeters, oscilloscopes, etc.), and troubleshooting tools.

  • Familiarity with electrical and mechanical systems, schematics, and technical drawings.

  • Ethernet networking experience is desired.

  • Knowledge of inventory management software and shipping tools (e.g., FedEx, UPS, or freight systems).

• Experience & Education :

  • Associate’s degree in Electronics, Mechanical Engineering Technology, or a related field preferred.

  • Minimum of 2 years of experience in a hardware engineering, manufacturing, or logistics role.

  • Forklift certification (optional but preferred for shipping/receiving tasks).

• Core Competencies :

  • Strong attention to detail and organizational skills.

  • The ability to multitask and balance hardware engineering and logistics tasks effectively.

  • Physical ability to lift, move, and package items up to [weight threshold, e.g., 40 lbs].

  • Excellent communication skills and a collaborative, team-oriented attitude.

• Software Proficiency :

  • Experience with CAD software and test automation tools (preferred for engineering tasks).

  • Familiarity with inventory management systems (e.g., Oracle NetSuite, SAP, or other ERP platforms).

Work Environment:

• This role will be split between an engineering lab, warehouse facility, and potentially office spaces.

• The candidate may be required to work around machinery, tools, and hardware testing equipment, as well as lift and move packages as part of shipping/receiving duties. Personal protective equipment (PPE) must be adhered to when required.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.