United States, Minnesota, Hr Consultant jobs

ServiceNow Senior Consultant – HR Service Delivery (HRSD)

You’ll lead ServiceNow Transformation teams in a rapidly growing area of the business. It’s a client visible role, in which you’ll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career.

As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions.

Your key responsibilities

In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include:

• Interacting with business stakeholders to evaluate business models and processes.
• Analyzing newly implemented technology solutions to verify they meet business requirements.
• Collaborating with technical teams to design and deliver system architecture solutions.

Skills and attributes for success

Here, you’ll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers’ HRSD process or evaluating how AI can streamline delivery. Wherever you find yourself, you’ll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation.

• Act as a workstream lead across all aspects of a ServiceNow HRSD project and solution delivery including but not limited to design, configuration/development, testing and deployment phases
• Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers)
• Provide guidance and industry leading practice expertise for ServiceNow HRSD process implementations, including how specific business objectives can be met through process and technology transformation
• Ability to analyze a company’s people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps
• Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources
• Experience in waterfall and agile delivery models – including supporting management activities such as planning, status reporting, budgets and risk and issue logs
• Ability to create high quality deliverables and project artifacts

To qualify for the role, you must have

• A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline
• Typically, no less than 2 - 4 years relevant ServiceNow HRSD project experience
• ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
• Minimum of 1 of the following ServiceNow certifications:
  • ServiceNow Certified Implementation Specialist – HR Service Delivery
• 3+ years of Big 4 or equivalent consulting experience
• Excellent soft skills – communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
• Experience leading teams and supervising others
• A driver’s license valid in the U.S.
• Ability to travel to meet client needs

Ideally, you’ll also have

• Performance analytics and reporting experience – certifications are a plus

• Employee Center and Workplace Service Delivery experience – certifications are a plus

• Experience in ServiceNow’s AI solutions (Now Assist, Agentic, AI Control Tower)

In today's business landscape organizations are continuously transforming and evolving to keep pace with change and innovative solutions. This wave of digital transformation and constant evolution introduces a variety of risks, which organizations are not equipped to manage and mitigate on their own. As a professional in our Risk Technology practice, you will assist clients in integrating optimal application security, control, and risk management solutions through their transformation journey. You will belong to an international network of specialists helping our clients enable trust through transformation, while working closely with large scale implementation teams across a variety of enabling emerging technologies and solutions.

As a member of our national Risk Technology practice, you will belong to a network of professionals helping our clients implement trusted technology solutions to enrich and improve decision making, provide visibility and transparency of risk and compliance to stakeholders, and integrate efficient and effective risk management solutions.

As our Risk Technology practice continues to rapidly expand, we are seeking a highly motivated Senior Associate, focused on cloud-based application security, controls, and technology enablement. We need Seniors to help our clients develop and execute sustainable risk management solutions through transformational their efforts. As part of the team, you will work with a wide variety of resources and clients to deliver professional services on strategic and global priority accounts, while accelerating your professional growth.

We will support you with career focused training and coaching to develop, execute, and accelerate your professional goals.

Your key responsibilities

Leveraging your cloud application and industry knowledge, you will lead cross-functional teams in developing innovative solutions for clients that will assist them in evolving and sustaining a risk management program through transformation. You will support EY teams responsible for transforming organizations' front, middle, and back office through implementation of leading practice cloud-based technology solutions.

Skills and attributes for success

• You will leverage your proven track record of cloud-based application experience, technical knowledge, and strong interpersonal skills, to effectively deliver quality results in the assessment, design, and implementation of controls, security, and risk management solutions.
• Deliver facts, analyses, and recommendations in an accurate, clear, and concise manner.
• Foster relationships with client personnel at appropriate levels
• Drive high-quality work products on your team within expected timeframes and budget

To qualify for the role, you must have

• A bachelor’s or master’s degree and approximately 2-3 years of related work experience
• Demonstrate a deep understanding of business processes across one or many cloud base applications (e.g., purchase-to-pay, hire-to-retire, customer-to-contract), technical application security design and configuration, application role maintenance and user provisioning processes.
• Internal controls within and around the Oracle or cloud-based applications
• Oracle Applications security and how to achieve a design that enables an end user but also establishes control.
• Advanced project management and client service skills
• Excellent teaming skills
• A valid driver’s license in the US and a valid passport required; willingness and ability to travel both domestically and internationally to meet client needs

Ideally, you’ll also have

• Experience integrating, managing, or assessing security and controls for cloud-based applications.
• ERP implementation project management and support experience (Oracle and/or Workday experience is a plus)
• Industry related certification (e.g., CISA, PMP, CIA, RICS); non-certified hires are required to become certified within 1 year from the date of hire

As an Asset Health Data Analyst at either the Senior Consultant or Manager rank, you will design, build and implement scalable data solutions that drive significant business value for our asset intensive clients. Collaborating closely with other data and analytics professionals, program teams, management, and stakeholders, you will play a pivotal role in the analytics landscape to help our clients in addressing their asset health and maintenance challenges. Your experience will enable you to comprehend and dissect business requirements, translating them into precise technical specifications. You will serve as a vital link between business stakeholders and technical teams, ensuring that the development process aligns seamlessly with the intended design and objectives.

In line with client requirements, highly desirable would-be familiarity with asset management and health experience of fixed plant equipment (e.g., conveyor belts, screen houses) or mobile equipment (e.g., drills, loaders, haul trucks, light vehicles).

In line with client requirements this role is based in our

Your key responsibilities

• Working with asset health datasets and the ability to join and connect key datasets together (e.g. notifications / workorders, equipment sensors, failures) to help interconnection of information from different systems.
• Navigating gaps in data quality and developing options to improve the health of the asset both in the short term and long term.
• Conduct data-driven equipment failure investigations, failure modes analysis, failure symptoms monitoring and identify data required to assist with the investigation.
• Be able to clearly explain key insights, strengths and weaknesses of data analysis options to both technical and senior business stakeholders.
• As required, coordinate the work of junior colleagues or team members to ensure structure and focus on achieving team goals.

Skills and attributes for success

• Experience with equipment failure investigations and understanding of what data will be required to assist with the investigation.
• Knowledge in understanding reliability engineering concepts and operational challenges in mining (i.e. condition based monitoring, equipment / asset strategies, mine site operating conditions).
• Knowledge with data pipeline development, including familiarity of various technologies across time-series data historians (e.g. AVEVA PI) and cloud data platforms (e.g. Databricks, Azure, AWS).
• Proficiency and demonstrated experience in transformation of large complex data sets from source systems to target platforms (experience in Azure and AWS based solutions using one or more data engineering or data platform technologies required)
• Evidence of experience in modern development practices including use of code repositories, code review processes, and test frameworks.

Ideally, you’ll also have the skills and attributes below, but don’t worry if you don’t tick all the boxes. We’re interested in your aptitude, attitude and willingness to learn.

• Ability to introduce innovative ways of organising, managing and integrating data to ensure its quality and ability to be used as a distinctive asset to generate a return.
• Leads by example and models behaviours that support a culture of safety, health and wellness.
• Excellent communication skills, and the ability to communicate and present information with purpose, clarity and impact

What we offer you

At EY, we’ll fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

• Career development: At EY, your career is yours to shape! We’ll develop you with future-focused skills and equip you with world-class experiences
• Flexible work arrangements: Our flexible work policies empower you to balance your professional and personal life, fostering a culture of trust and autonomy.
• A comprehensive benefits package : From a yearly wellness incentive, to access to additional 8 weeks of flex leave per year, and family-friendly policies, including 26 weeks of gender-neutral paid parental leave, we cater to your diverse needs to help you thrive both personally and professionally

Acknowledgement of Country

ServiceNow Consulting Manager – HR Service Delivery (HRSD)

You’ll lead ServiceNow Transformation teams in a rapidly growing area of the business. It’s a client visible role, in which you’ll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career.

In this role, you will interact with business stakeholders to evaluate business models, processes, and operations. You will gather, understand, and analyze business requirements, translating them into technical specifications. Additionally, you will analyze newly implemented technology solutions to ensure they meet business requirements and collaborate with technical teams to design and deliver system architecture solutions.

Your key responsibilities

As a Manager in Technology Analysis, you will play a pivotal role in managing and delivering complex technical initiatives. You will face challenges that require innovative problem-solving and analytical skills, providing you with opportunities to grow and learn in a dynamic environment. This role is based in the US, with regular travel required to meet client needs.

• Lead workstream delivery and ensure effective management of processes and solutions.
• Track deliverable completion and project status, ensuring alignment with performance objectives.
• Actively participate in client working sessions, leading workstreams from planning through execution and closure.

Skills and attributes for success

Here, you’ll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers’ HRSD process or evaluating how AI can streamline delivery. Wherever you find yourself, you’ll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation.

• Act as an engagement or workstream lead across all aspects of a ServiceNow HRSD project and solution delivery including but not limited to design, configuration/development, testing and deployment phases
• Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers)
• Ability to build and foster client relationships and demonstrate the value of EY services
• Excellent business acumen with the ability to make fact-based decisions and resolve conflicts
• Provide guidance and industry leading practice expertise for ServiceNow HRSD process implementations, including how specific business objectives can be met through process and technology transformation
• Ability to analyze a company’s people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps
• Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources

• Experience in waterfall and agile delivery models – including supporting management activities such as planning, status reporting, budgets and risk and issue logs
• Ability to support pre-sales efforts including creating proposals and estimates
• Ability to create high quality deliverables and project artifacts

To qualify for the role, you must have

• A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline
• Typically, no less than 4 - 6 years relevant ServiceNow HRSD project experience
• ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
• Minimum of 1 of the following ServiceNow certifications:
  • ServiceNow Certified Implementation Specialist – HR Service Delivery
• 5+ years of Big 4 or equivalent consulting experience
• Excellent soft skills – executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
• Experience leading teams and supervising others

• A driver’s license valid in the U.S.
• Ability to travel to meet client needs

Ideally, you’ll also have

• ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)

• Performance analytics and reporting experience – certifications are a plus

• Employee Center and Workplace Service Delivery experience – certifications are a plus

• Experience in ServiceNow’s AI solutions (Now Assist, Agentic, AI Control Tower)

Every challenge and every opportunity an organization faces today demands change. And with change comes risk. As a Risk Technology professional, you will be addressing client issues such as business performance variability, business and process controls transformation, application security integrity, governance, risk, and control (GRC) technology enablement, continuous controls monitoring, and IT risk management. You will belong to an international network of specialists helping our clients transform risk functions and implement technology solutions that support risk management and governance. With rapid growth across the SAP and Governance, Risk and Compliance (GRC) space, we’re looking for people who understand the challenges of risk management and can focus on improving business performance using GRC technologies.

As a member of our Risk Technology national practice, you will belong to a network of professionals helping our clients implement technology solutions to enrich and improve decision making, provide visibility and transparency of risk and compliance to stakeholders, and automate manual processes.

We will support you with career-long training and coaching to develop your skills in risk strategy, risk function design, risk management and performance enhancement.

Your key responsibilities

Leveraging your knowledge of IT environments and industry trends, you will work across competencies, service lines and sectors to develop innovation solutions to build and sustain risk management and governance programs for our clients. You will support EY teams responsible for transforming risk functions and implementing leading practice technology solutions.

Skills and attributes for success

• You will leverage your SAP experience and project management skills, to effectively support client engagement teams and provide technical expertise in the assessment, design, and implementation of controls, security, and IT risk solutions.
• Deliver facts, analyses, and recommendations in an accurate, clear, and concise manner.
• Foster relationships with client personnel at appropriate levels
• Drive high-quality work products on your team within expected timeframes and budget.

To qualify for the role, you must have

• A bachelor’s or master’s degree and approximately 2-3 years of related work experience
• Demonstrate an understanding of SAP business processes (e.g., purchase-to-pay, record-to-report, order-to-cash)
• Experience testing controls, sensitive access, and segregation of duties.
• Basic project management and client service skills
• Strong written and verbal communication skills
• Strong analytical and problem-solving skills
• Excellent teaming skills
• A valid driver’s license in the US and a valid passport required; willingness and ability to travel both domestically and internationally to meet client needs.

Ideally, you’ll also have

• Prior experience as a consultant or client-serving professional.
• Industry related certification (e.g., CPA/CA, CISA, RICS)
• Strong understanding of IT industry trends
• Foundational understanding of SAP auditing