United States, Illinois, Technology Director jobs

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Essential Responsibilities:

• Establish a shared vision across the company for one or more products, or a platform product enabling development & scalability, with a deliberate and cohesive strategy.
• Leads product strategy development, and develops a clear, executable view of the product strategy with cross-functional stakeholders.
• Influences the architectural roadmap and balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Champions the customer experience and prioritizes customer needs in product requirements and decision making.
• Defines and uses metrics that inform the success of products including usability studies, research and market analysis.
• Standardizes workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Responsible for product profitability, including budgetary decisions.
• Leads operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with senior leadership as needed.
• Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.

Expected Qualifications:

• 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• 2 years of experience leading others

Own

Platform Strategy & Vision

• Define and lead theproduct vision for theAIDecisioning Platform, aligned with business goals across risk, compliance, and credit.

• Articulate along-term roadmapthat scales decisioning capabilities globally, across high-volume, low-latency environments.

End-to-End Stack Ownership

• Drive modernization across theentireAIdecisioningstack, including:

• Foundational data ingestion and quality frameworks

• Real-time and batch feature computation

• AI modeltraining,executionand orchestration

• Rules engines, decision logic, and policyevaluation

• Monitoring, alerting and agentic response

• Ensure the platform ismodular, scalable, and domain-agnosticwhile supporting domain-specific needs.

Product Development & Execution

• Lead product lifecycle from ideation to launch, with an emphasis on customer-centric design and developer experience.

• Balance technical depth and product intuition to makeprioritizationandtradeoffs in a complex ecosystem.

Speed, Accuracy & Resilience

• Set the product direction for improvingdecision latency, model integration speed, and decision quality.

• Prioritize performance, reliability, and observability as first-class platform capabilities.

Cross-Functional Leadership

• fraud, credit, compliance, data science, and infrastructure teamsto understand evolving needs and use cases.

• Align stakeholders across domains to drivestandardization, reduce duplication, and accelerate adoption.

Looking For

Minimum Qualifications

• 10+ years inproduct management, with 5+ years inplatform,ML Ops,ML infrastructure, or decisioning systems

• Strong technical background indataanalytics, ML/AI platforms, feature stores, or policy engines

Preferred Qualifications

• Proventrack recordbuildingdata-driven,ML/AI, real-time decisioning or scoring platforms at scale

• Experience supportingmultiple risk domains or regulated environmentsis a strong plus

Leadership & Mindset

• Strategic thinker who canown a long-term visionwhile delivering iteratively

• Platform evangelist who treats internal teams as customers

• Excellent communication and stakeholder alignment skills

• Comfortable leading in amatrixed, fast-paced environment

Why Join Us?

This is acareer-defining opportunityto shape the next-generationof AIdecisioning platform at PayPalimpactingbillions of decisions annuallyacross fraud, credit, and compliance.join a mission-drivenmodernizing andbuilding scalableand decisioninginfrastructure that powers the future of trustworthy financial innovation.

not justoptimizingdecisions.reimagining howfaster, smarter, and safer.

Ready to redefinedecisioning at PayPal? Apply now and help us buildnext.

Travel Percent:

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit.

to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Essential Responsibilities:

• Develop and articulate clear functional strategy and objectives in alignment with brand marketing strategy and operations requirements to deliver compelling results
• Negotiate with and influence decision-making reaching the senior executive level
• Identify and resolve unique situations of substantial significance in field of brand marketing
• Allocate resources, responsibly and apply creativity to convey a consistent and compelling brand message
• Provide support, coaching and guidance to others to build strong brand recognition and loyalty
• Support and mentor less-experienced roles to provide an example of innovation, excellence, and day-to-day learning

Minimum Qualifications:

• Minimum of 15 years of relevant work experience and a Bachelor's degree or equivalent experience.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

P

Our Benefits:

Any general requests for consideration of your skills, please

to view the notice.

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Essential Responsibilities:

• Establish overall business or technical strategy with significant impact on PayPal operations.
• Influence decision-making at the executive level.
• Conduct discovery and develop strategies tailored to each organization.
• Negotiate and close customer contracts, determining pricing and agreements.
• Support account planning, business reviews, and strategic customer touchpoints.

Expected Qualifications:

• 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Job Summary:

As the Director of Global Strategic, you will be an executive leader responsible for defining and executing PayPal’s strategy for integrating with the world's largest digital platforms, marketplaces, and e-commerce ecosystems. This high-impact role requires a strategic product and business leader with a proventrack recordof driving significant market share growth, managing large revenue streams, and securing C-level alignment for multi-year digital initiatives. You will be accountable for architecting and scaling product-led partnerships that position PayPal at the forefront of the future of commerce and agentic platforms.

Essential Responsibilities:

• Define the global strategic roadmap for PayPal’s presence across major digital platforms and commerce segments, ensuring alignment with corporate priorities and long-term vision.

• Billion in processed volume.

• Develop and execute complex go-to-market strategies for new payment solutions (e.g., BNPL/installments, subscriptions, stablecoins) across global platform partners.

• Secure executive alignment and critical resource prioritization by managing and influencing CEO and EVP-level stakeholders both internally at PayPal and externally with strategic partners.

• Lead deep cross-functional collaboration with Product, Engineering, Regional Commercial, Marketing, and Sales teams to ensure seamless product integration and GTM execution.

• Mentor and lead a high-performing global team, fostering a culture of ownership, accountability, and operational excellence.

Expected Qualifications:

• 15+ yearsof professional experience with a minimum of10+ yearsin a senior leadership role within Payments, e-Commerce, FinTech, or a platform-based ecosystem.

• Demonstrated executive leadership indigital payments, driving market share through strategic partnerships and product management.

• Deep specialization inPayments, eCommerce, loyalty, and complexgo-to-market strategies.

• Proven ability toarchitect and scale product-led partnershipsthat deliver measurable business impact.

• Exceptional executive presence, communication, and negotiation skills, witha track recordof securing funding and C-level commitment for multi-year strategic initiatives.

Preferred Qualification:

• Master’s degree in business administration (MBA) ora relatedfield.

• Expertise innext-generation payment systems, including BNPL/installments, subscriptions, stablecoins, and complex multi-seller marketplace infrastructures.

• Experience leading global expansion and managing initiatives across multiple geographies.

Job Requirements:

• 5years+ work experience in Sales and Solution selling

• Experience with Team management

• Commercial acumento leadCEO-levelnegotiation.

• Understanding of technical requirements for Solution selling

valid authorization to work in the country where the position is advertised/. Relocation support will not be provided for this role.

Travel Percent:

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit.

to learn more about our culture and community.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us.

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Essential Responsibilities:

• Directs and controls the delivery of business and technical outcomes that comprise multiple projects and operational activities within a domain through organizational and technical leadership
• Defines engineering health objectives that drive organization health, engineering best practices and operational targets
• Drives product and technical strategy with cross-functional leaders across the enterprise to deliver Domain goals
• Responsible for the delivery of programs, establishing annual organizational goals and ensuring performance and results that impact both their domain and potentially enterprise
• Develops engineering strategy that translates into operational and tactical plans; uses ground-breaking methods to think beyond existing solutions
• Sets the tri-annual roadmap for a domain level organization. Defines the operational strategy for a domain based on a defined budget
• Evaluates key business challenges and can complete complex, ambiguous initiatives having impact across engineering; directs the development of new or innovative solutions. Ability to deal with high levels of technical domain level ambiguity.
• Collaborates with direct team, managers in org, stakeholders, managers in other orgs, external partners and business stakeholders

Expected Qualifications:

• 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• 2 years of experience leading others

Essential Responsibilities:

• Define and own the engineering strategy and roadmap for P2P and related financial services (e.g. balance, funds-in, wallet).
• Foster a culture of experimentation, innovation, high performance, and quality.
• Technical Excellence & Architecture
• Ensure architectural integrity, scalability, reliability, performance, and security of P2P systems.
• Drive adoption of best practices in engineering, code quality, automation, metrics, and observability.
• Cross-Functional Partnership
• Collaborate closely with Product, Design, Risk/Compliance, Operations, and Business stakeholders to align engineering efforts with customer and business outcomes.
• Serve as a bridge between technical and non-technical stakeholders, effectively communicating complex concepts.
• Team Building & Talent Development
• Recruit, mentor, and retain top-tier engineering leaders and individual contributors.
• Develop career growth paths and technical leadership across the organization.
• Operational / Financial Oversight
• Manage budgets, resource allocations, and timelines.
• Ensure projects and initiatives are delivered on schedule and within scope.
• Customer-Centricity & Market Insights
• Drive decisions that “work backwards from the customer,” understanding end-user needs and behavior.
• Stay abreast

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

Our Benefits:

Any general requests for consideration of your skills, please