United States, Georgia, Support Technician jobs

Key Responsibilities

Performs routine to moderately complex electro-mechanical technical functions and activities such as design, test, checkout, fabrication, modification, troubleshooting and assembly of electronics and electro-mechanical systems, experimental design circuitry, prototype models, specialized test equipment, tools and test fixtures.

May test and troubleshoot system level and component level problems in electrical and mechanical systems and sub-systems. May perform new system and NPI installations and field upgrades.

Works from schematics, diagrams, written and verbal descriptions, layouts or plans to perform routine testing and troubleshooting.

Compiles logbooks and test procedures documentation utilizing good writing skills.

May perform mechanical, electrical, pneumatic & vacuum and process testing on AMAT platforms to Engineering and Manufacturing documentation and specifications.

Observes all safety standards. Maintains a secure, safe, clean and healthy work environment. Attends required health and safety training and follows safety and security policies, procedures and practices. Promptly reports accidents, injuries, safety hazards, or emergencies to supervisor or Safety dept. Follows operating instructions, uses protective equipment when required, and uses equipment and materials properly. Actively strives to prevent accidents and injuries.

Becomes familiar with current manufacturing and/or engineering processes and stays informed of any changes in procedures. Assists in the correction of problems.

May perform rework as a result of testing. Generates Quality Notifications.

Functional Knowledge

• Has developed analytical skills and application of scientific methods to perform a variety of activities

Business Expertise

• Has good understanding of how the team integrates with others

Leadership

• Has no supervisory responsibilities

Problem Solving

• Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established operating procedures and/or scientific methods

Impact

• Impacts the quality of own work

Interpersonal Skills

• Uses communication skills to exchange of information

What We Offer

Key Responsibilities

*Shift assignment will be four days per week, 6AM to 6PM or 6PM to 6AM

- Prepares wafers for experimentation to include cleaning. Loads wafers, prepares reactor for experimentation and cleans reactors. Operates reactor to perform etch process. Recommends performance of process system and troubleshooting.

- Prepare cross section samples for scanning electron microscope (SEM) and TEM, including cutting, mounting coupons, cleaning, coating and submission.

- Records process conditions and experimental observations. Evaluates wafers and coupons, including modification of the process recipes.

- Prepares graphs and tables summarizing results.

- Coordinates with process engineers on wafer evaluations. Sets up equipment for experiments.

Uses quantitative wafer evaluation and process instrumentation knowledge to draw conclusions from data. Assists in training lower level technicians.

- Develop and publish best known method (BKM) procedures including, sample prep, and special sample handling.

Knowledgeably operates laboratory process equipment and instrumentation.

Functional Knowledge

Has developed advanced specialized expertise within aanalytical/scientificarea to perform the most complex work

Problem Solving

Exercises judgment, based on previous experience, practices and precedents, to identify and solve problems that arise with little or no precedent

Interpersonal Skills

Exchanges ideas and information effectively; uses tact and diplomacy when dealing with others

Key Responsibilities

Performs moderately complex electro-mechanical technical functions and activities such as design, test, checkout, fabrication, modification, troubleshooting and assembly of electronics and electro-mechanical systems, experimental design circuitry, prototype models, specialized test equipment, tools and test fixtures.

Tests and troubleshoots system level and component level problems in electrical and mechanical systems and sub-systems. May perform new system and NPI installations and field upgrades.

Works from schematics, diagrams, written and verbal descriptions, layouts or plans to perform moderate testing and troubleshooting.

Compiles logbooks and test procedures documentation utilizing good writing skills. Assists in revising, developing and implementing department procedures.

May perform mechanical, electrical, pneumatic & vacuum and process testing on AMAT platforms to Engineering and Manufacturing documentation and specifications.

Observes all safety standards. Maintains a secure, safe, clean and healthy work environment. Attends required health and safety training and follows safety and security policies, procedures and practices. Promptly reports accidents, injuries, safety hazards, or emergencies to supervisor or Safety dept. Follows operating instructions, uses protective equipment when required, and uses equipment and materials properly. Actively strives to prevent accidents and injuries.

Becomes familiar with current manufacturing and/or engineering processes and stays informed of any changes in procedures. Assists in the correction of problems.

Performs necessary rework and assists in determining remedies for malfunctions and generates Quality Notifications.

Other Requirements:This is a physically demanding position that often requires standing for extended periods of time, walking, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting, the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, the use of hand and power tools, and driving or operating heavy machinery including forklifts.

Additionally, because this position may involve working in a clean room, the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields may be required.

Functional Knowledge

• Has developed proficiency in a range of analytical processes or procedures to carry out assigned tasks

Business Expertise

• Has a good understanding of how the team integrates with others to achieve objectives

Leadership

• May provide informal guidance and support to more junior team members

Problem Solving

• Provides solutions to problems in situations that are atypical or infrequently occurring based on existing precedents or procedures

Impact

• Impacts the quality of own work and its contribution to the team

Interpersonal Skills

• Uses communication skills to regularly exchange information

Leads the support/administrative functions for a somewhat large department usually at a local level. Responsibilities may include budget analysis and recommendations, operations analysis, identification and resolution of work flow issues, associate training, service quality, process improvement. Resolves personnel, audit and/or budget issues by researching and analyzing unusual problems, administers bank programs and policies and provides interpretation to department. Requires an in-depth knowledge of bank policies and programs and of the departments functional operations. May direct workflow activities.

Specialized Servicing and Fulfillment Operations (SSFO) is a dynamic organization committed to delivering best-in-class care for clients and internal partners. We specialize in situations that require a compassionate touch, high attention to detail, management of high risks, adjustments for unique product or situation combinations and education of internal partners. We respond rationally, but rapidly to an ever-evolving set of products, compliance requirements, and client needs. SSFO practices process excellence in every facet of our operation and is committed to creating a work environment that drives positive employee engagement and growth.

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.

• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.

• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.

• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.

• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.

• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.

• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.

• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Required Qualifications:

Minimum 3+ years experience or relevant work experience

Strong partnership and relationship management skills; ability to work and effectively communicate across functions and organizational lines/levels

Prior experience managing multiple projects and adjusting to changing deadlines

Strong presentation skills and the ability to present key messages, effective recommendations, and information in a clear, concise, insightful, and influential way

Strong analytical and organizational skills with a focus on attention to detail

Ability to think strategically across the organization to identify opportunities to improve overall performance efficiency

Flexibility – ability to adjust to changing/competing priorities

Ability to decompose complex issues and drive timely decisions, knowing when to engage others for additional input, and when to act independently

Excellent written / verbal communication skills and executive presence

Advanced/Expert MS Office skills, especially Excel and PowerPoint

Extremely organized/excellent time management skills with ability to manage and prioritize competing priorities

Proven ability to develop executive ready communications and presentations that synthesize data and tell the story

Self-starter, high energy, and detail oriented; ability to work with minimal supervision

Shift:Weekend Shift: Friday – Sunday, 7am – 7:30pm (12 hours x 3 days)

Role Responsibilities:

• Use work orders (including schematics, wiring diagrams, parts lists, and instructions) to build, repair and/or test equipment of various kinds (electrical, electro-mechanical, vacuum, pneumatic assemblies, subassemblies and components)

• Work under moderate supervision to perform electro-mechanical assembly operations, troubleshooting and repairs

• Receive parts and perform audits to ensure all necessary parts are available; inspect parts for defects; troubleshoot and improve processes

• Use test fixtures, electronic measurement equipment, leak detectors and/or vacuum pumps to test assemblies, subassemblies and components

• Complete required job documentation (data entry) about progress, work expense and labor details; perform computer programming, repair or software installs, if needed

Minimum Qualifications:

• A high school diploma

• 1–2 years of semiconductor or display experience, or comparable industry or military experience

• Ability to follow standard operation procedures (written and verbal)

• Knowledge of basic hand tools

Preferred Qualifications:

• An Associate’s degree or technical education, certifications or trainings

• A willingness to expand your skills within ananalytical/scientificmethod or operational process

• Solid analytical skills, and an ability to problem-solve using established operating procedures or scientific methods

• ASSEET

• BSEET (DeVry, TSTC)

This is a physically demanding position that often requires standing for extended periods of time, walking, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting, the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, the use of hand and power tools, and driving or operating heavy machinery including forklifts. Additionally, because this position may involve working in a clean room, the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields may be required.