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5,277 jobs found
Yesterday
EY

EY ServiceNow - HR Service Delivery HRSD Senior United States, Illinois, Chicago

Limitless High-tech career opportunities - Expoint
Interacting with business stakeholders to evaluate business models and processes. Analyzing newly implemented technology solutions to verify they meet business requirements. Collaborating with technical teams to design and deliver system...
Description:

ServiceNow Senior Consultant – HR Service Delivery (HRSD)

You’ll lead ServiceNow Transformation teams in a rapidly growing area of the business. It’s a client visible role, in which you’ll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career.

As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions.

Your key responsibilities

In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include:

  • Interacting with business stakeholders to evaluate business models and processes.
  • Analyzing newly implemented technology solutions to verify they meet business requirements.
  • Collaborating with technical teams to design and deliver system architecture solutions.

Skills and attributes for success

Here, you’ll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers’ HRSD process or evaluating how AI can streamline delivery. Wherever you find yourself, you’ll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation.

  • Act as a workstream lead across all aspects of a ServiceNow HRSD project and solution delivery including but not limited to design, configuration/development, testing and deployment phases
  • Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers)
  • Provide guidance and industry leading practice expertise for ServiceNow HRSD process implementations, including how specific business objectives can be met through process and technology transformation
  • Ability to analyze a company’s people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps
  • Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources
  • Experience in waterfall and agile delivery models – including supporting management activities such as planning, status reporting, budgets and risk and issue logs
  • Ability to create high quality deliverables and project artifacts

To qualify for the role, you must have

  • A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline
  • Typically, no less than 2 - 4 years relevant ServiceNow HRSD project experience
  • ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
  • Minimum of 1 of the following ServiceNow certifications:
    • ServiceNow Certified Implementation Specialist – HR Service Delivery
  • 3+ years of Big 4 or equivalent consulting experience
  • Excellent soft skills – communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
  • Experience leading teams and supervising others
  • A driver’s license valid in the U.S.
  • Ability to travel to meet client needs

Ideally, you’ll also have

  • Performance analytics and reporting experience – certifications are a plus
  • Employee Center and Workplace Service Delivery experience – certifications are a plus
  • Experience in ServiceNow’s AI solutions (Now Assist, Agentic, AI Control Tower)

What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

  • We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  • Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
  • Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.


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Yesterday
F5

F5 Engineering Tech & Shipping/Receiving Specialist United States, Washington, Spokane

Limitless High-tech career opportunities - Expoint
Assist engineers in assembling, testing, and troubleshooting hardware components, systems, and prototypes. Perform diagnostics and repair of hardware equipment, identifying and resolving issues promptly. Conduct fine-pitch soldering and rework of...
Description:

Hardware Engineering Technician Duties

  • Assist engineers in assembling, testing, and troubleshooting hardware components, systems, and prototypes.

  • Perform diagnostics and repair of hardware equipment, identifying and resolving issues promptly.

  • Conduct fine-pitch soldering and rework of electronic components for prototyping, assembly modifications, and repairs.

  • Conduct quality control checks on hardware components to meet performance and safety standards.

  • Document test results, assembly procedures, and maintenance records in an organized and detailed manner.

  • Support the design, development, and modification of hardware systems, fixtures, and tools.

  • Ethernet networking experience is desired to ensure seamless hardware connectivity and performance.

Shipping/Receiving Duties

  • Receive and inspect incoming shipments of hardware, tools, parts, and other materials to ensure accuracy and quality.

  • Manage outgoing shipments by preparing, packaging, and labeling items according to company and carrier standards.

  • Process shipping and receiving documentation in coordination with the operations or logistics team.

  • Maintain inventory organization for hardware components and engineering supplies in the warehouse or stockroom.

  • Coordinate with vendors, carriers, and internal teams to ensure smooth logistics and resolve any shipment-related issues.

  • Track incoming and outgoing shipments, and maintain accurate inventory records using software or ERP systems.

Qualifications:

  • Technical Skills :
    • Proficiency with fine-pitch soldering and rework of electronic components.

    • Experience with hardware assembly, testing equipment (multimeters, oscilloscopes, etc.), and troubleshooting tools.

    • Familiarity with electrical and mechanical systems, schematics, and technical drawings.

    • Ethernet networking experience is desired.

    • Knowledge of inventory management software and shipping tools (e.g., FedEx, UPS, or freight systems).

  • Experience & Education :
    • Associate’s degree in Electronics, Mechanical Engineering Technology, or a related field preferred.

    • Minimum of 2 years of experience in a hardware engineering, manufacturing, or logistics role.

    • Forklift certification (optional but preferred for shipping/receiving tasks).

  • Core Competencies :
    • Strong attention to detail and organizational skills.

    • The ability to multitask and balance hardware engineering and logistics tasks effectively.

    • Physical ability to lift, move, and package items up to [weight threshold, e.g., 40 lbs].

    • Excellent communication skills and a collaborative, team-oriented attitude.

  • Software Proficiency :
    • Experience with CAD software and test automation tools (preferred for engineering tasks).

    • Familiarity with inventory management systems (e.g., Oracle NetSuite, SAP, or other ERP platforms).

Work Environment:

  • This role will be split between an engineering lab, warehouse facility, and potentially office spaces.

  • The candidate may be required to work around machinery, tools, and hardware testing equipment, as well as lift and move packages as part of shipping/receiving duties. Personal protective equipment (PPE) must be adhered to when required.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

The annual base pay for this position is: $57,986.00 - $86,978.00

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Yesterday
AM

Applied Materials HR Business Partner United States, California

Limitless High-tech career opportunities - Expoint
Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines. Has knowledge of best practices and how own area integrates with others; is aware of the...
Description:

$106,000.00 - $146,000.00Santa Clara,CA

Key Responsibilities

With Guidance:

Conduct organizational & talent assessments; develop talent strategy and pipeline to staff and build workforce capability. (e.g., selection, assessment, development, succession)

With guidance, implement change management, communication and engagement strategies within the BU/Function.

Actively partner, coach & develop managers. (e.g., coaching, counseling, career development, disciplinary actions, performance management).

Execute on delivery of HR initiatives for the BU/Function. With guidance will balance enterprise-wide and business unit specific needs with local requirements.

As required, support M,A&D diligence and integration of HR projects, programs, processes and initiatives.

Support at least one HRenterprise/region-wideinitiative annually.


Functional Knowledge

  • Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines

Business Expertise

  • Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Leadership

  • Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Problem Solving

  • Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

  • Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

  • Explains difficult or sensitive information; works to build consensus

Full time

Assignee / Regular

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Yesterday
EY

EY ServiceNow - HR Service Delivery HRSD Manager United States, Illinois, Chicago

Limitless High-tech career opportunities - Expoint
Lead workstream delivery and ensure effective management of processes and solutions. Track deliverable completion and project status, ensuring alignment with performance objectives. Actively participate in client working sessions, leading workstreams...
Description:

ServiceNow Consulting Manager – HR Service Delivery (HRSD)

You’ll lead ServiceNow Transformation teams in a rapidly growing area of the business. It’s a client visible role, in which you’ll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career.

In this role, you will interact with business stakeholders to evaluate business models, processes, and operations. You will gather, understand, and analyze business requirements, translating them into technical specifications. Additionally, you will analyze newly implemented technology solutions to ensure they meet business requirements and collaborate with technical teams to design and deliver system architecture solutions.

Your key responsibilities

As a Manager in Technology Analysis, you will play a pivotal role in managing and delivering complex technical initiatives. You will face challenges that require innovative problem-solving and analytical skills, providing you with opportunities to grow and learn in a dynamic environment. This role is based in the US, with regular travel required to meet client needs.

  • Lead workstream delivery and ensure effective management of processes and solutions.
  • Track deliverable completion and project status, ensuring alignment with performance objectives.
  • Actively participate in client working sessions, leading workstreams from planning through execution and closure.

Skills and attributes for success

Here, you’ll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers’ HRSD process or evaluating how AI can streamline delivery. Wherever you find yourself, you’ll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation.

  • Act as an engagement or workstream lead across all aspects of a ServiceNow HRSD project and solution delivery including but not limited to design, configuration/development, testing and deployment phases
  • Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers)
  • Ability to build and foster client relationships and demonstrate the value of EY services
  • Excellent business acumen with the ability to make fact-based decisions and resolve conflicts
  • Provide guidance and industry leading practice expertise for ServiceNow HRSD process implementations, including how specific business objectives can be met through process and technology transformation
  • Ability to analyze a company’s people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps
  • Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources
  • Experience in waterfall and agile delivery models – including supporting management activities such as planning, status reporting, budgets and risk and issue logs
  • Ability to support pre-sales efforts including creating proposals and estimates
  • Ability to create high quality deliverables and project artifacts

To qualify for the role, you must have

  • A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline
  • Typically, no less than 4 - 6 years relevant ServiceNow HRSD project experience
  • ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
  • Minimum of 1 of the following ServiceNow certifications:
    • ServiceNow Certified Implementation Specialist – HR Service Delivery
  • 5+ years of Big 4 or equivalent consulting experience
  • Excellent soft skills – executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
  • Experience leading teams and supervising others
  • A driver’s license valid in the U.S.
  • Ability to travel to meet client needs

Ideally, you’ll also have

  • ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
  • Performance analytics and reporting experience – certifications are a plus
  • Employee Center and Workplace Service Delivery experience – certifications are a plus
  • Experience in ServiceNow’s AI solutions (Now Assist, Agentic, AI Control Tower)

What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

  • We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  • Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
  • Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.


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Yesterday
EY

EY Sector Growth Sr Specialist - Telecommunications Associate D... United States, New Jersey

Limitless High-tech career opportunities - Expoint
Connect and collaborate: Be ‘the glue’ driving close connectivity and collaboration across the Sector, Super Region (SR), and Service Line (SL) teams and ensure alignment with global and SR enablement...
Description:

The position reports to the Global Industry Strategy & Execution Lead. This is a permanent role.

Your key responsibilities

  • Connect and collaborate: Be ‘the glue’ driving close connectivity and collaboration across the Sector, Super Region (SR), and Service Line (SL) teams and ensure alignment with global and SR enablement teams. Cultivate community engagement with the GCSPs that supports a view of client demand and buy in of prioritized accounts to drive growth of the Sector.
  • Drive growth of Strategic and Premier Accounts: Work closely with GCSPs of the strategically important accounts in driving solutions and campaigns to fuel growth, while converting opportunities to wins for replication by strengthening relationships and working closely with SL and Region Account / Pursuit teams.
  • Facilitate and drive execution: Support the shaping of the vision and ambition for the Sector in collaboration with the Global Sector Leader (GSL), SR Sector Leaders and SL representatives and drive end to end execution; Support the activities of the Sector Board ensuring disciplined and impactful board management. Understand and monitor macro-trends for the Sector and orchestrate the strategic planning cycle to drive growth, support prioritization and timely deployment of solutions, accounts and capital.
  • Go-to-Market & ‘Big Bet’ Activation: Support GtM and operations teams to ensure effective delivery of the GtM strategy and execute Sector big bets and alliance initiatives. Involved in supporting capital allocation ensuring investments are prioritized against the Sector strategy to drive growth.
  • Brand & Market Reputation: Jointly support with BMC and Insights, the right market reputation for the Sector including sector analyst relations and foster relationships with external parties to support EY’s strategic positioning within the Sector.


Skills and attributes for success

Ideally, you’ll have the ability to:

  • work through high levels of stakeholder complexity, ambiguity, conflict and with abstract concepts
  • identify innovative alternatives, digging into issues to surface core pain points
  • Create and drive a project plan, and direct action with tact and diplomacy
  • drive a program of work from start to finish
  • easily shift between abstract strategic discussions and operational detail
  • build trusted relationships and collaborate across dimensions of matrix

What we look for

  • Bachelor’s/University degree or equivalent qualification required
  • 10+ years current experience with EY or Global Professional Services firm track record
  • As the job involves responding to clients' needs and varying time zones, flexibility to work extended hours

What we offer you
The compensation ranges below are provided in order to comply with United States pay transparency laws. Other geographies will follow their local salary guidelines, which may not be a direct conversion of published US salary ranges. At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

  • We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $135,300 to $260,400. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $162,300 to $295,900. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  • Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
  • Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.


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Yesterday
BOA

Bank Of America Identity Access Management IAM Security Administration Speci... United States, Massachusetts, Boston

Limitless High-tech career opportunities - Expoint
Global Information Security (GIS) is responsible for protecting bank information systems, confidential and proprietary data, and customer information. GIS develops the bank’s Information Security strategy and policy, manages the Information...
Description:


This job is responsible for developing and supporting enterprise-wide information security policies, procedures, and standards. Key responsibilities include applying knowledge of laws, rules, regulations, and information security concepts (e.g., NIST, COBIT, ISO) to establish and maintain policies, validate alignment of processes and controls to requirements, and report on adherence to policy requirements. Job expectations include using data analytics and partnering with internal teams to verify policy compliance, identify gaps in coverage, and support remediation activities.

LOB Overview:

  • Global Information Security (GIS) is responsible for protecting bank information systems, confidential and proprietary data, and customer information. GIS develops the bank’s Information Security strategy and policy, manages the Information Security program, identifies, and addresses vulnerabilities and operates global security operations centers that monitor, detect, and respond to cybersecurity incidents. Within GIS, Identity and Access Management (IAM) is a security discipline that enables the right individuals to access the right resources at the right times and in the right context. IAM addresses the mission-critical need to ensure appropriate access to the resources across increasingly heterogeneous technology environments, and to meet increasingly rigorous compliance requirements.

Responsibilities:

  • Support the implementation and ongoing management of access provisioning solutions across enterprise platforms, ensuring alignment with security policies and regulatory requirements.

  • Apply working knowledge of Active Directory , Microsoft Azure, Amazon Web Services (AWS), and Mainframe , Oracle and SQL databases , file systems , and enterprise storage , with a focus on enforcing least privileged access .

  • Assist in maintaining access control policies , group structures , and role-based access models to support scalable and secure provisioning.

  • Collaborate with application owners and infrastructure teams to implement access requirements for new and existing systems.

  • Participate in automation initiatives to streamline provisioning and de-provisioning workflows , integrating with identity governance platforms and HR systems and IAM controls.

  • Conduct periodic access reviews , entitlement audits , and certification campaigns to ensure compliance and identify access anomalies.

  • Investigate and remediate access-related incidents, working closely with cybersecurity and risk teams to address vulnerabilities and improve controls.

  • Stay current with emerging IAM technologies, regulatory changes, and industry best practices to continuously enhance the access provisioning program.

  • Prepare metrics, reports, and recommendations to senior leadership and audit teams regarding access provisioning effectiveness and risk posture.

Required Qualifications:

  • 3-5+ years experience in Identity and Access Management, with a focus on access provisioning across enterprise environments.

  • Working knowledge of Active Directory , Microsoft Azure AWS, Mainframe , Oracle Database , SQL Server , Windows and Unix file systems , and enterprise storage platforms .

  • Understanding of IAM governance frameworks , platforms ( e.g., SailPoint, Saviynt ) role-based access control (RBAC) , group policy management , and privileged access management (PAM) tools, CyberArk, Hashi Corp and Beyond Trust.

  • Experience with automated provisioning/de-provisioning workflows , including integration with HR systems to demonstrate proficiency in scripting and automation (e.g., PowerShell, Python) to support scalable access provisioning and audit processes.

  • Familiarity with cloud infrastructure security and access controls in hybrid environments, particularly within Microsoft Azure AWS and Oracle Cloud .

  • Ability to conduct access reviews , entitlement audits , and risk assessments to identify and remediate access-related vulnerabilities.

  • Excellent analytical, problem-solving, and communication skills, with the ability to collaborate across technical and business teams.

1st shift (United States of America)

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Yesterday
E

Ebay Legal Operations Specialist United States, District of Columbia, Washington

Limitless High-tech career opportunities - Expoint
Act as a liaison for existing legal vendors, facilitate vendor relationships by running the RFP process, onboarding new vendors, and interpreting and negotiating basic contract terms. Serve as back up...
Description:

The Legal Operations Specialist will play a vital role in supporting the legal team by handling various operational tasks, facilitating vendor relationships, and supporting workflow and knowledge sharing. This position requires a meticulous individual with strong organizational and communication skills, a proactive approach, and a passion for continuous improvement.

Key Responsibilities:

  • Act as a liaison for existing legal vendors, facilitate vendor relationships by running the RFP process, onboarding new vendors, and interpreting and negotiating basic contract terms.
  • Serve as back up and general support for law firm management program which includes, onboarding new law firms, using Persuit for bids, reviewing invoices, and remediating billing issues.
  • Analyze billing practices, scrutinize invoices, and support quarter and year-end reporting.
  • Use advanced data functions (e.g., pivots, vlookups, formulas) and AI tools to build reports, dashboards, and perform data analysis.
  • Lead all aspects of onboarding new legal team members, including tech requests, location set up, calendaring, org chart updates, and DL management.
  • Develop and implement standardized processes and procedures for routine legal tasks, finding opportunities for workflow automation.
  • Develop and manage department intranet site pages, SharePoint sites, and Google workspaces, seeking to develop improved ways to capture and share information related to the department.
  • Manage ad hoc projects as assigned, ensuring timely completion and high-quality results.

Qualifications:

  • 4+ years experience in legal operations, with preference for in-house experience.
  • Solid understanding of legal services, law firm operations, and the legal industry landscape.
  • Familiarity with AI in the legal realm and a champion for same.
  • General experience managing procurement processes.
  • Proficiency in Google Workspace and SharePoint site management.
  • Experience with e-billing systems, most preferably Onit and general supplier contract negotiation.
  • Ability to manage multiple workstreams simultaneously and meet deadlines.
  • Passion for taking on increasing responsibility and more substantive work over time.

The base pay range for this position is expected in the range below:

$60,000 - $101,500
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Limitless High-tech career opportunities - Expoint
Interacting with business stakeholders to evaluate business models and processes. Analyzing newly implemented technology solutions to verify they meet business requirements. Collaborating with technical teams to design and deliver system...
Description:

ServiceNow Senior Consultant – HR Service Delivery (HRSD)

You’ll lead ServiceNow Transformation teams in a rapidly growing area of the business. It’s a client visible role, in which you’ll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career.

As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions.

Your key responsibilities

In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include:

  • Interacting with business stakeholders to evaluate business models and processes.
  • Analyzing newly implemented technology solutions to verify they meet business requirements.
  • Collaborating with technical teams to design and deliver system architecture solutions.

Skills and attributes for success

Here, you’ll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers’ HRSD process or evaluating how AI can streamline delivery. Wherever you find yourself, you’ll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation.

  • Act as a workstream lead across all aspects of a ServiceNow HRSD project and solution delivery including but not limited to design, configuration/development, testing and deployment phases
  • Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers)
  • Provide guidance and industry leading practice expertise for ServiceNow HRSD process implementations, including how specific business objectives can be met through process and technology transformation
  • Ability to analyze a company’s people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps
  • Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources
  • Experience in waterfall and agile delivery models – including supporting management activities such as planning, status reporting, budgets and risk and issue logs
  • Ability to create high quality deliverables and project artifacts

To qualify for the role, you must have

  • A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline
  • Typically, no less than 2 - 4 years relevant ServiceNow HRSD project experience
  • ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
  • Minimum of 1 of the following ServiceNow certifications:
    • ServiceNow Certified Implementation Specialist – HR Service Delivery
  • 3+ years of Big 4 or equivalent consulting experience
  • Excellent soft skills – communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
  • Experience leading teams and supervising others
  • A driver’s license valid in the U.S.
  • Ability to travel to meet client needs

Ideally, you’ll also have

  • Performance analytics and reporting experience – certifications are a plus
  • Employee Center and Workplace Service Delivery experience – certifications are a plus
  • Experience in ServiceNow’s AI solutions (Now Assist, Agentic, AI Control Tower)

What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

  • We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
  • Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
  • Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.


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