United States, California, Service Desk Analyst jobs
PayPal Sr Analyst Data Analytics United States, California, San Jose
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Essential Responsibilities:
- Lead advanced data analysis projects, applying statistical models and predictive techniques.
- Mentor junior analysts and provide guidance on best practices in analytics.
- Develop actionable insights and recommendations for senior business stakeholders.
- Design, build, and maintain advanced dashboards and data visualizations.
- Partner with business leaders to identify new opportunities for data-driven improvements.
Expected Qualifications:
- 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Additional Responsibilities & Preferred Qualifications
* ideally candidate should have 5yrs - 8 yrs of full time industry experience
* solid understand of business domains and lifecycle
* able to act and solve quickly
* solid in SQL and Python
Travel Percent:
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .
The US national annual pay range for this role is $76,500 to $126,500
Our Benefits:
Any general requests for consideration of your skills, please
These jobs might be a good fit
PayPal Sr Analyst Financial Planning & Analysis United States, Illinois, Chicago
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Essential Responsibilities:
- Support planning and forecasting processes
- Review business performance on regular cadences (weekly, monthly,quarterly)Collaboratewith stakeholders to gather inputs and summarize insights
- Produce executive-level presentations
- Work closely with the finance and technical teams to drive process and system improvements
- Facilitate discussions with various stakeholders, manage expectations, and collaborate cross-functionally
- Consult with finance leads to review and discuss key issues, risks, and dependencies for assigned initiatives
- Document and escalate potential risks/issues, assist in developing mitigation strategies, and support their implementation
Expected Qualifications:
- 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Travel Percent:
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .
The US national annual pay range for this role is $84,500 to $140,250
Our Benefits:
Any general requests for consideration of your skills, please
These jobs might be a good fit
EY ServiceNow - HR Service Delivery HRSD Senior United States, Illinois, Chicago
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ServiceNow Senior Consultant – HR Service Delivery (HRSD)
You’ll lead ServiceNow Transformation teams in a rapidly growing area of the business. It’s a client visible role, in which you’ll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career.
As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions.
Your key responsibilities
In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include:
- Interacting with business stakeholders to evaluate business models and processes.
- Analyzing newly implemented technology solutions to verify they meet business requirements.
- Collaborating with technical teams to design and deliver system architecture solutions.
Skills and attributes for success
Here, you’ll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers’ HRSD process or evaluating how AI can streamline delivery. Wherever you find yourself, you’ll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation.
- Act as a workstream lead across all aspects of a ServiceNow HRSD project and solution delivery including but not limited to design, configuration/development, testing and deployment phases
- Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers)
- Provide guidance and industry leading practice expertise for ServiceNow HRSD process implementations, including how specific business objectives can be met through process and technology transformation
- Ability to analyze a company’s people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps
- Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources
- Experience in waterfall and agile delivery models – including supporting management activities such as planning, status reporting, budgets and risk and issue logs
- Ability to create high quality deliverables and project artifacts
To qualify for the role, you must have
- A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline
- Typically, no less than 2 - 4 years relevant ServiceNow HRSD project experience
- ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
- Minimum of 1 of the following ServiceNow certifications:
- ServiceNow Certified Implementation Specialist – HR Service Delivery
- 3+ years of Big 4 or equivalent consulting experience
- Excellent soft skills – communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
- Experience leading teams and supervising others
- A driver’s license valid in the U.S.
- Ability to travel to meet client needs
Ideally, you’ll also have
- Performance analytics and reporting experience – certifications are a plus
- Employee Center and Workplace Service Delivery experience – certifications are a plus
- Experience in ServiceNow’s AI solutions (Now Assist, Agentic, AI Control Tower)
What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .
- We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
- Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
- Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
These jobs might be a good fit
PayPal Analyst Pricing United States, Illinois, Chicago
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Essential Responsibilities:
- Engage with team members to contribute to pricing solutions and suggest efficiencies.
- Assist in the collection and analysis of pricing data to support decision-making processes.
- Follow established processes and procedures to ensure accurate pricing implementation.
- Collaborate with peers to share insights and improve overall pricing strategies.
- Participate in team meetings to discuss pricing initiatives and provide input on projects.
Expected Qualifications:
- 1+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Travel Percent:
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .
The US national annual pay range for this role is $69,000 to $113,850
Our Benefits:
Any general requests for consideration of your skills, please
These jobs might be a good fit
EY Service Delivery Center - FAST Configuration Manager United States, Georgia
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The opportunity
- Guidewire Claim Centre Support with 3 to 6 Yrs
Your key responsibilities
- Guidewire Claim Center Support and Maintenance (Staff 3-6 years)
- Must be flexible to work in shifts (Rotational Shift – India Shift, UK Shift) and On Call Support on a roster-ed rotational basis.
- Experience in maintenance and support, maintenance, configuration, testing, integration, and deployment.
- Manages the Guidewire CC Configuration and Integration.
- Design, modifies and implements Guidewire product suite.
Skills and attributes for success
- Deep understanding of Guidewire framework, implementation, architecture and components.
- Must have experience in GuideWire Claim Center 9.0 version+
- Well versed in development streams - Configuration/Integration/Both
- Strong knowledge in Guidewire platform (Gosu scripting / UI / Data Model)
- Implementation of Rules (including UI Validation) using GOSU scripting.
- Metadata Configuration of Rules (including UI Validation).
- Integration with External Systems and Guidewire Platform supported integration techniques.
- Working knowledge of Core Java, J2EE, XML, Web Services (SOAP/REST), ANT
- Strong in SQL, Spring, Hibernate, Castor, any Enterprise Messaging System
- Should have strong knowledge and experience on Tomcat and or Websphere/WebLogic
- Real time knowledge and experience on enterprise system integration, preferably from Insurance domain background.
- Experience in Insurance domain, preferably in Property & Casualty.
- Should have understanding and experience of software development best practices.
- Excellent business communication skills
- Excellent leadership skills
- Prior Client facing experience
- Experience with tools like Service-now, JIRA, soap-ui, eclipse IDE, SVN, Jenkins.
- Understand service management and change management activities, along with SLAa and estimator tools.
- Should have worked on incident management and problem management.
To qualify for the role, you must have
- Guidewire CC Config
- Gosu Scripting, UI & Data Models
- Core Java, J2EE, XML, Web Services (SOAP/REST), ANT
- SQL, Spring, Hibernate, Castor, any Enterprise Messaging System
- Tomcat and or Web sphere/WebLogic.
Certification:
- Guidewire CC (Good to have)
- ITIL certification (Good to have)
What we offer
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.
- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
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Ebay Sanctions Compliance Senior Analyst United States, Texas, Austin
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Are you excited to:
Develop and maintain sanctions systems, understanding their operations and alignment with the sanctions risk appetite.
Drive sanctions screening re-calibration.
Define and drive sanctions screening requirements in collaboration with the product management team.
Assist the business in identifying and understanding Sanctions risk exposures.
Analyze business data to identify trends and assess potential Sanctions risks.
Review escalations from ongoing screening processes for Sanctions nexus.
Qualifications:
2+ years of compliance experience in fin-tech, start-ups, technology, or emerging financial services, 5+ Sanctions program experience.
Material experience with sanctions screening tool requirements, testing, calibration, and documentation.
Knowledge and experience with OFAC and non-US Sanctions laws, regulations, and compliance requirements (including reporting and record retention).
Strong organizational skills with project management experience.
Ability to thrive in a fast-paced, dynamic, and time-critical environment.
Strong interpersonal, analytical, and problem-solving skills.
Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.
The base pay range for this position is expected in the range below:
$84,800 - $146,900These jobs might be a good fit
Applied Materials Field Service Engineer II United States, Minnesota
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Role Responsibilities:
Collaborate with Senior Field Service Engineers [Customer Engineers] in installing, maintaining, and upgrading customer equipment
Use digital analytics for troubleshooting
Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Senior Field Service Engineers [Customer Engineers]
Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided)
Coordinate and communicate directly with customers
Fulfill additional duties, as assigned
Minimum Qualifications:
Completion of an Associate degree, military technical training, field service experience, or trade certification
1–2 years of work experience in customer/field service support, or a related technical field
Ability to read and interpret electrical and mechanical schematics
Experience diagnosing and resolving basic technical challenges
Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics
Familiarity with hand tools and their appropriate usage, including digital multimeters
Effective written and verbal communication skills
Basic knowledge of Microsoft Excel, Word, and PowerPoint
Possession of a valid driver’s license and the ability to obtain a passport, if travel is required.
Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols
Preferred Qualifications:
2–4 years of work experience in customer/field service support, or a related technical field
This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.
Full timeAssignee / RegularThese jobs might be a good fit
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Essential Responsibilities:
- Lead advanced data analysis projects, applying statistical models and predictive techniques.
- Mentor junior analysts and provide guidance on best practices in analytics.
- Develop actionable insights and recommendations for senior business stakeholders.
- Design, build, and maintain advanced dashboards and data visualizations.
- Partner with business leaders to identify new opportunities for data-driven improvements.
Expected Qualifications:
- 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Additional Responsibilities & Preferred Qualifications
* ideally candidate should have 5yrs - 8 yrs of full time industry experience
* solid understand of business domains and lifecycle
* able to act and solve quickly
* solid in SQL and Python
Travel Percent:
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .
The US national annual pay range for this role is $76,500 to $126,500
Our Benefits:
Any general requests for consideration of your skills, please
These jobs might be a good fit
