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5,353 jobs found
15.09.2024
EY
EY Independence Support Center Agent United States, Ohio, Cleveland
Assisting in the development of testing programs that are effective, measurable and impactful. Executing detailed operational monitoring programs to validate compliance with US firm policy. Facilitating and driving the process...
Interact and provide direct support to senior management of the bank to assist with the scheduling/coordinating of future travel requests. Act as the point of sale on all Domestic &...
Self-service test scheduling: Our agent is deployed in more than 45 million devices worldwide, and each device is capable of running a variety of network performance tests, as defined by...
Field incoming problems from end users to resolve application issues in accordance with end user contractual SLA’s. Investigate and resolve customers’ issues through the use of product knowledge, excellent troubleshooting...
Introduction Your Role and Debuggers, creative problem solvers and solution finders wanted. z/OS support is looking for individuals who enjoy scavenger hunts, puzzles, alternative numbering systems, and complex programming analysis....
BigID Named Hot Company in Artificial Intelligence and Machine Learning at the 2024 Global InfoSec Awards. Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies. CRN 100 list...
Lead a team of highly experienced TechnicalStaff, who runoperations, and are managing field and Customer issues related to products and solutions across the NetApp product portfolio. Experience leading an organization...
Assisting in the development of testing programs that are effective, measurable and impactful. Executing detailed operational monitoring programs to validate compliance with US firm policy. Facilitating and driving the process...
Do you have the technical knowledge, problem-solving expertise, and customer service savvy to become a leading technical support agent? If so, then Expoint is the job search platform for you! As a technical support agent, you will provide top-notch IT technical support to customers and troubleshoot any technical problems they may have. You will also be responsible for resolving customer inquiries promptly, accurately, and professionally, while demonstrating an understanding of the customer’s needs.
You should have prior experience with working on computers and have a general understanding of computer operating systems, networking protocols, and popular software applications. It is essential that you have excellent problem-solving and communication skills, as well as the ability to think creatively when faced with complex technical problems. You must also be willing to research and use tools to find the best solutions when necessary.
As a technical support agent, you will work to build positive customer relationships by understanding their individual needs and providing the best possible customer service. You must be responsive to customer inquiries and always be mindful of their concern while striving to defuse any difficulties they may have. You should also remain current with the latest technical support knowledge and trends, as well as product and industry developments.
At Expoint, we want to connect you with technical support agent positions that are right for you. Explore our job board and discover the best opportunities in the tech industry. Together, we can help you make the most of your technical service expertise and reach beyond your potential.