Technical Coordinator jobs
Informatica Technical Support Architect - United States, Texas, Austin
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• Work with customers' technical team to address their design-related questions and suggest the best practices on Informatica Master Data Management product and IDMC platform
• Review customer's implementation architecture and use cases
• Lead the swift resolution of high-priority technical issues that significantly impact customer satisfaction and business operations.
• Guide clients in adopting best practices to integrate and optimize Informatica solutions effectively.
• Work closely with product management, R&D, and cross-product teams to triage customer bugs, prioritize concerns, and enhance product offerings aligned with customer needs.
• Plan proactive customer engagements and work on deflecting situations before they become escalated.
• Anticipate potential issues and engage customers proactively to deflect escalations and strengthen relationships.
• Oversee the creation and maintenance of comprehensive documentation, knowledge bases, and technical webinars to empower support teams and customers.
• Acts as a technical lead for a GCS team and ensure support teams have the technical expertise to handle complex issues effectively, mentoring engineers and setting technical standards.
• Collaborate with management to refine processes affecting both customer interactions and internal support efficiency.
• Utilize Gen AI and other advanced technologies to provide consistent, high-quality support and enhance customer satisfaction.
What We'd Like to See- Expert level knowledge on Informatica Master Data Management product suite required
- Experience in a Pre-sales or Post-sales consulting role, preferably in Enterprise software solutions (MDM, Data Integration, Data Quality, Cloud and Databases), ideally using Informatica products.
- Proven technical knowledge of deployment of both Cloud and on-premise software solutions and architectures (Data Warehousing, Data Integration, Data Virtualization, Business Intelligence, Application Integration and Microservices)
- Track record of successful managing customers and complex data management needs
- Deep technical expertise in software architecture, system design, and cloud platforms (AWS, Azure, GCP).
- Strong problem-solving and root cause analysis abilities to resolve complex, multi-system issues.
- Excellent communication skills to translate complex technical concepts clearly to customers and internal teams.
- Customer-focused collaboration experience, working cross-functionally and mentoring technical staff.
- Understanding of networking, operating systems and security best practices.
- Experience with Informatica IICS platform would be preferable
- Bachelor of computer science or equivalent educational background is preferred.
- Minimum 15+ years of relevant professional experience.
- Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
- Flexible time-off policy and hybrid working practices
- Equity opportunities and an employee stock purchase program (ESPP)
- Comprehensive Mental Health and Employee Assistance Program (EAP) benefit
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MongoDB Senior Technical Program Manager - HR Tech United States
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- 5+ years of hands-on experience designing, building, testing, and maintaining industrial-strength backend software in a complex codebase
- Proficient in modern programming languages and techniques
- Experienced in developing distributed systems, cloud services, and SaaS products
- Excellent verbal and written technical communication skills; enthusiasm for collaborating closely with colleagues and mentoring other engineers
- A growth mindset and the desire to learn quickly through taking on challenges, reflecting on outcomes, and incorporating feedback
- A strong sense of ownership over their work, from initial design all the way through maintaining code in production
- Build and design our integrated search platform, written in Java
- Work with a collaborative team that prioritizes sound technical decision-making and building systems that our customers love and that we are proud of as engineers
- Lead projects and own subsystems
- Help determine the team’s roadmap and the architecture of our system
- In 3 months you’ll have contributed to the development of an existing project and completed several improvements or bug fixes
- In 6 months you’ll be reviewing code and project designs, and be an active participant in team meetings
- In 12 months you’ll have a thorough understanding of the systems the team owns and have led a project. You’ll have had a positive impact on our code, product, and team processes
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West Pharma Product Analysis Coordinator United States, Arizona, Scottsdale
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In this role, you will be under the direction of the Product Analysis Manager to support activities related to product root-cause failure investigations on electro-mechanical drug delivery devices in a biohazard laboratory. You will additionally drive investigation process lean initiatives, manage communication with internal and external customers, train team members on new devices and assist with coordinating work for the lab technicians.
- Receive, log, and organize all incoming packages, ensuring proper documentation and maintaining order throughout the entire complaint workflow process
- Maintains processes and procedures for receiving handling, storage, and disposition of returned devices according to regulations and company standards.
- Maintains the product analysis lab including supplies, calibration, equipment maintenance, safety adherence, capacity improvements, and access
- Coordinate lean process improvements for device investigations, lab procedures, and daily productivity as needed.
- Communicates with customers regarding product issues and returned devices.
- Creates and maintains a clean, neat, and safe work environment through identifying and resolving potential safety hazards.
- Promotes teamwork and collaboration between departments to optimize processes and resolve problems.
- Monitor upcoming deadlines and ensure all tasks are assigned and completed on time.
- Demonstrates a “Customer Service” approach to all activities and assignments.
- Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules.
- Complies with the company’s safety and quality policies at all times, including proper handling of biohazard materials and components.
- Exhibits regular, reliable, punctual and predictable attendance.
- Complies with site and enterprise safety procedures when handling biohazard materials/components and potent drug compounds.
- 0 - 3 years of experience required
- Experience working in a laboratory or cGMP/pharmaceutical environment preferred
- Laboratory administrative/Coordinator/Analyst role preferred
- Experience in conducting root cause investigations of field units.
- Experience in laboratory test equipment operation and maintenance such as Instron, CT scanner, oscilloscope, power supply, multi-meter, and microscopes.
- Background in Microsoft excel for the purposes of trending complaint data.
- Background in medical device or pharmaceutical industry.
- Knowledge of lean manufacturing and operational excellence concepts.
- Able to comply with the company’s safety policy at all times.
- Must be able to stand for long periods of time
- Use hands to finger, handle, feel or operate objects, tools or controls and reach with hands and arms
- Physical ability and willingness to wear proper gowning for work in an ISO 5 compliant particulate cleanroom environment
- Must be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read and write, speak in front of groups, express and exchange ideas, understand direction and adhere to procedures
- Organizational skills will enable planning, prioritization and achievement of goals especially of importance for the successful execution of related activities
- Read and interpret data, information and documents
- Must maintain the ability to work well with others in a variety of situations
- Must be able to follow directions, multi-task, work under time constraints, problem solve, and prioritize
- Ability to make independent and sound judgments
- Observe and interpret situations, analyze and solve problems
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Boston Scientific Technical Lead - PACE/ContractAI United States, Massachusetts, Marlborough
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In this position, you will drive technical excellence by coordinating with external and internal technology teams that provide key inputs or outputs to the solution. You will help shape the future of existing and emerging use cases, partnering side-by-side with digital colleagues to define and deliver impactful, scalable solutions. Ultimately, your leadership will ensure that the technical product team continuously brings measurable value to end users.
Your Responsibilities IncludeSet ambitious and clear technical vision and communicate it effectively to stakeholders, the team, and the broader organization.
Oversee the end-to-end technical output strategy from development through deployment.
Collaborate closely with stakeholders to ensure digital vision and business goals align with the team’s technical solutions.
Manage code merges, CI/CD pipelines, and deployments across a broad team of developers to ensure efficient, high-quality releases.
Serve as a key member of the Agile team(s), working onsite daily to foster collaboration and technical excellence.
Act as a mentor and primary point of contact for the technical product team, promoting continuous learning and improvement.
- Own solution and technical design (in partnership with architect) for all stories to be delivered by the technical product team
Technical Expertise
Cloud-Native Architecture: 5+ years of hands-on experience designing and implementing complex, cloud-native technical architectures in alignment with enterprise standards. Expertise in Azure cloud-native applications, backend development using Azure Functions and GraphQL, and configuration of private endpoints for secure networking.
CI/CD & Automation: Proven proficiency in building and maintaining CI/CD pipelines using GitLab and Terraform, as well as advanced Python scripting for automation.
Data-Driven Applications: Experience developing data-intensive applications using CosmosDB or stored JSON objects, integrating multiple data sources, and executing complex data queries for scalable enterprise solutions.
- Observability tools (i.e.: App Insights, Log Analytics, etc.)
Collaboration & Leadership
Demonstrated success collaborating with cross-functional teams—spanning technology, design, and business—to drive alignment and results in an agile setting.
Hands-on leadership experience providing mentorship and technical guidance to developers, fostering a culture of learning and excellence.
Software Development Practices
Strong understanding of modern software development methodologies, tools, and principles to optimize productivity, code quality, and team velocity.
Proven problem-solving skills with the ability to navigate complex data and architectural challenges, leveraging both technical acumen and practical development experience.
Communication & Stakeholder Engagement
Excellent written and verbal communication skills, capable of translating complex technical concepts into actionable insights for diverse audiences.
Skilled in partnering with stakeholders to align digital strategies with technical solutions, ensuring transparency, trust, and shared accountability.
Experience in AI/ML-based product environments or intelligent automation platforms.
Familiarity with enterprise-scale API integrations and data governance frameworks.
Exposure to Contract Lifecycle Management (CLM) systems or other enterprise contracting solutions.
Experience working within large, matrixed organizations with global digital and IT teams.
Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).
Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).
For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.
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Verint Sr Technical Consultant United States, Oregon
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Overview of Job Function:
The Fraud Security Solutions (FSS) Sr. Technical Consultant is a role that requires working in close partnership with the Wells Fargo technical IT team and their Integrators to ensure long-term success for both the End-Customer and FSS. The Sr. Technical Consultant will be responsible for leading technical tasks, projects, and regular communication updates, both on-site and remote, in order to promote a productive and positive relationship, ensuring Wells Fargo success by following a defined methodology and by coordinating FSS resources in Sales, Professional Services, Product House and Support.
Principal Duties and Essential Responsibilities:
- Serve as the primary technical point of contact for all assigned tasks and projects at Wells Fargo. Embed within the Wells Fargo IT technical team for all Verint video solutions projects, technical issues, and communication updates.
- Complete all assigned tasks, either on-site at Wells Fargo locations (primarily Charlotte, NC) or remote, which may include installations, upgrades, new releases, configuration, testing, investigation and troubleshooting of application software, hardware components, DVR firmware, camera firmware, network switches, and other third-party integrations.
- Manage the technical escalation process through the Verint FSS customer support team, tier 3, and product house escalation teams, and provide timely updates.
- Manage technical status reports and project tracking updates with a regular communications cadence to the Verint FSS Customer Success Director, Sales Director and senior Technical Liaison.
- Manage daily operations and work with the Verint FSS Wells Fargo account team to position both FSS and Wells Fargo to drive achievement of Verint goals and customer objectives.
- Participate in weekly technical tracking meetings and quarterly QBR meetings reporting on progress against technical tasks and goals.
- Develop and manage process documentation for product deployment efforts.
- Develop and manage user acceptance requirements and deployment to include Proofs of Concept (POC) and pilot efforts.
- Provide training to bank personnel using online and in-person tools.
- Oversee and direct analytics/AI deployments on a large scale.
- Oversee and direct cloud testing and deployment of the Verint FSS Cloud solution.
Minimum Requirements:
- Bachelor’s Degree in IT, Computer Science or other related field, or equivalent work experience.
- 7+ years’ experience in a technical, customer facing roleorphysical security in the U.S. banking sector.
- Strong technical skills in enterprise software, video surveillance systems, database technology, network management, application configuration, and troubleshooting.
- Strong experience in user acceptance testing to include development of user requirements as well as overseeing the testing within the customer environment.
- Strong project management experience using multiple tools for tracking and managing large scale software deployments.
- Experience rolling out large scale (100 plus) sites of video analytics, tracking accuracy, and monitoring effectiveness of those analytics, and reporting findings to business unit.
- Proven record in process documentation for large scale security systems deployments.
- Experience using online and in-person training tools to improve the level of understanding of security systems to a large, enterprise user base.
- Excellent and professional written/verbal communication and listening skills, with the ability to present complex technical information in a clear and concise manner to a variety of audiences, including non-technical.
- Strong technical aptitude and demonstrated ability to communicate using standard IT and software terminology.
- Ability to prioritize and drive cross-functional issues to a successful resolution on behalf of Wells Fargo.
- Excellent track record in developing relationships with a high degree of integrity and trust.
- Willingness and ability to travel up to 50% domestically, occasionally at short notice.
- Must reside in Charlotte, NC or within 4-5 hours driving distance.
- Successful completion of the background check process, including but not limited to employment, education, criminal convictions, OFAC, SS Verification and credit, where available and in accordance with federal and local regulations
- Wells Fargo may request that additional checks be conducted on Verint employees. Verint reserves the right, consistent with applicable law, to require employees in certain positions to undergo background checks periodically or as needed based on our customers' requirements.
Preferred Requirements:
- Experience with the installation, support, usage, or administration of Verint FSS software and hardware.
- Experience in managing large, complex physical security projects and tasks in the US banking sector.
- Leadership experience focusing on multi-team collaboration and operations.
- Deep understanding of large financial institution challenges and scalability concerns.
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Red hat Event Coordinator United States, Florida, Venice
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Job Summary
In this role, you will work closely with technical writers, content strategists, and other stakeholders to ensure a seamless and powerful content authoring and publishing experience for our users.
What you'll do
Develop and customize AEM Guides components, templates, and workflows to meet specific documentation and publishing requirements.
Design and implement DITA-OT plugins, specific schematron rules, specific post-processing pipelines in AEM.
Configure and maintain the AEM publishing pipelines using DITA-OT for various output formats (PDF and HTML5) and optimize content in the Java Content Repository (JCR).
Implement and manage content standards and a structured authoring environment, focusing on reuse, metadata, and file structure to improve content consistency across teams.
Integrate AEM Guides with other internal systems and part of the Adobe stack with various APIs and web services.
Configure and maintain AEM instances, including dispatcher configurations, user permissions, OSGi services, and system maintenance.
Develop and implement strategic plans for the content platform that align with the larger Red Hat content vision and roadmap.
Troubleshoot, debug, and optimize AEM performance and resolve technical issues related to content implementation and delivery.
Document technical specifications, architecture, and development processes for knowledge sharing and future reference.
What you'll bring
Proven experience as an AEM Developer, including custom component development and integration
Expertise in AEM architecture and building blocks, including Sling Models, OSGi bundles, custom workflows, templates, and components.
Familiarity with converting structured, topic-based source (in formats such as DITA/XML or AsciiDoc) to HTML and experience applying content architecture concepts like content reuse, metadata, single sourcing content, applying conditional values, and information architecture in a CMS.
Knowledge of creating custom DITA-OT plugins and deploying them in the AEM Guides environment is preferred but not required.
Advanced research and analytical skills for complex problem-solving and troubleshooting cross-functional issues.
Ability to develop and implement strategic technical plans that fit into a larger content vision and roadmap.
Experience with development tools such as Maven, Git, JIRA, Slack, and experience in operating in an Agile/Scrum methodology.
Excellent written and verbal communication skills, with the ability to effectively convey technical concepts to both technical and non-technical stakeholders.
Experience working in a complex, cross-functional technology organization.
Ability to manage multiple assignments at once and good project management skills.
The salary range for this position is $116,270.00 - $191,840.00. Actual offer will be based on your qualifications.
Pay Transparency
● Comprehensive medical, dental, and vision coverage
● Flexible Spending Account - healthcare and dependent care
● Health Savings Account - high deductible medical plan
● Retirement 401(k) with employer match
● Paid time off and holidays
● Paid parental leave plans for all new parents
● Leave benefits including disability, paid family medical leave, and paid military leave
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Boston Scientific R&D Fellow - Technical Lead United States, Minnesota
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About the role:
In this strategic role, you will provide engineering expertise and technical leadership to support the development of complex electro-mechanical medical device systems within the Interventional Cardiology Coronary Therapies team. This role will utilize a variety of new and proven technologies to deliver life-changing medical devices to patients and clinicians in support of BSC’s mission.
Your responsibilities will include:
- Lead interdisciplinary technical teams consisting of electrical, mechanical, software, biomedical and systems engineers from project conception to commercialization of complex medical systems.
- Define project assignments of substantial variety and complexity, including project resource requirements, budgets, schedules, and technical milestones to align with program goals.
- Coordinate and ensure the success of key project activities including product development, risk management, verification & validation, and regulatory submissions.
- Influence cross-functional teams, resolve technical conflicts, and drive alignment across engineering, quality, clinical and regulatory stakeholders.
- Proactively manage the technical scope of projects, utilizing tradeoff assessment tools, data analysis and subject matter expert feedback to justify and document project decisions.
- Effectively communicate project decisions and status to a wide variety of audiences and stakeholders.
- Mentor high potential technical talent.
- Interface with physicians and Cath lab personnel to identify needs and to obtain feedback on concept performance of new devices that influence future business recommendations and enhances BSC’s intellectual property portfolio.
- Understand clinical use cases to translate customer needs into product requirements and design specifications.
- Ensure that the product design will meet user needs, marketing and business objectives.
- Leverage internal/external partners as necessary to achieve project objectives.
- In all actions, demonstrate a primary commitment to patient safety and product quality by maintaining compliance with all documented quality processes and procedures.
Required qualifications:
- BS in Electrical, Mechanical or Biomedical Engineering or other related engineering field.
- At least 12 years of engineering work experience developing complex products.
- Demonstrated capability to lead high performing technical teams through a structured approach to solving complex technical problems.
- Strong systems engineering skills over a broad range of products/applications.
- Strong knowledge of design controls & risk management practices.
- Willingness to travel up to 15%.
Preferred qualifications:
- MS or PhD in Electrical, Mechanical or Biomedical Engineering or other related engineering field.
- Experience designing complex electro-mechanical and software systems.
- Medical device industry experience.
- Track record of developing and launching products with commercial success.
- Self-motivated with a passion for solving problems.
- Excellent organizational, communication and collaboration skills.
Maximum Salary: $ 232000
Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).
Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).
For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.
Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.
These jobs might be a good fit
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• Work with customers' technical team to address their design-related questions and suggest the best practices on Informatica Master Data Management product and IDMC platform
• Review customer's implementation architecture and use cases
• Lead the swift resolution of high-priority technical issues that significantly impact customer satisfaction and business operations.
• Guide clients in adopting best practices to integrate and optimize Informatica solutions effectively.
• Work closely with product management, R&D, and cross-product teams to triage customer bugs, prioritize concerns, and enhance product offerings aligned with customer needs.
• Plan proactive customer engagements and work on deflecting situations before they become escalated.
• Anticipate potential issues and engage customers proactively to deflect escalations and strengthen relationships.
• Oversee the creation and maintenance of comprehensive documentation, knowledge bases, and technical webinars to empower support teams and customers.
• Acts as a technical lead for a GCS team and ensure support teams have the technical expertise to handle complex issues effectively, mentoring engineers and setting technical standards.
• Collaborate with management to refine processes affecting both customer interactions and internal support efficiency.
• Utilize Gen AI and other advanced technologies to provide consistent, high-quality support and enhance customer satisfaction.
What We'd Like to See- Expert level knowledge on Informatica Master Data Management product suite required
- Experience in a Pre-sales or Post-sales consulting role, preferably in Enterprise software solutions (MDM, Data Integration, Data Quality, Cloud and Databases), ideally using Informatica products.
- Proven technical knowledge of deployment of both Cloud and on-premise software solutions and architectures (Data Warehousing, Data Integration, Data Virtualization, Business Intelligence, Application Integration and Microservices)
- Track record of successful managing customers and complex data management needs
- Deep technical expertise in software architecture, system design, and cloud platforms (AWS, Azure, GCP).
- Strong problem-solving and root cause analysis abilities to resolve complex, multi-system issues.
- Excellent communication skills to translate complex technical concepts clearly to customers and internal teams.
- Customer-focused collaboration experience, working cross-functionally and mentoring technical staff.
- Understanding of networking, operating systems and security best practices.
- Experience with Informatica IICS platform would be preferable
- Bachelor of computer science or equivalent educational background is preferred.
- Minimum 15+ years of relevant professional experience.
- Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
- Flexible time-off policy and hybrid working practices
- Equity opportunities and an employee stock purchase program (ESPP)
- Comprehensive Mental Health and Employee Assistance Program (EAP) benefit
These jobs might be a good fit
