Social Media Director jobs

What you will accomplish:

• Lead and oversee multiple initiative portfolios across product and technology, ensuring TPMs deliver on execution excellence and business impact.

• Build and lead a high-performing TPM/PMO team, coaching senior ICs and managers, and creating clear growth paths that strengthen the TPM craft across the org

• Drive org-wide planning and execution processes, ensuring strategic alignment and resource investment across priorities.

• Build and lead a high-performing PMO team, fostering a culture of excellence, continuous improvement, and strategic value delivery.

• Establish consistent frameworks for status reporting, risk management, roadmap planning, and execution health.

• Own the operational narrative at the leadership level, synthesizing cross-domain delivery health, risks, and tradeoff recommendations for VPs and the C-suite

• Serve as a trusted advisor to VP+ leaders, helping resolve escalations and ensure cross-functional coordination at scale.

• Advocate for customer impact and business value, holding teams accountable to deliver outcomes—not just output.

• Implement program management methodologies and technical governance structures that lead to orders of magnitude improvements in execution speed and reliability for global-scale initiatives

• Shape and evolve TPM team practices, tooling, and operating models to drive continuous improvement and innovation.

• Represent TPM function in exec forums, surfacing insights, driving decisions, and creating visibility for the team’s impact.

What you will bring:

• 10+ years of TPM experience, with 5+ years in a senior leadership or people management role.

• Proven ability to lead large-scale programs and TPM teams across multiple domains.

• Deep, practical experience in managing complex, multi-faceted project portfolios, including strategic prioritization, resource optimization, and benefit realization

• The ability to define clear paths forward and drive execution in situations of extreme, unprecedented ambiguity and interconnected complexity.

• Strong technical fluency and ability to guide architectural discussions and engineering tradeoffs.

• Excellent communication and executive presence, with experience influencing VP+ stakeholders.

• Deep understanding of financial planning, budgeting, and cost control at the enterprise portfolio level, optimizing ROI

• A builder’s mindset you create durable operational systems, not just short-term fixes. You proactively evolve the operating model as the org grows

• The ability to deeply understand business objectives and translate them into actionable, well-governed technical and business programs

The base pay range for this position is expected in the range below:

You will be the architect and driver of , leading a global engineering organization of hundreds of people. Your directive is clear: simultaneously achieving a new global standard for This is a strategic CX Transformation role, not simply a maintenance role.

CX Technology and a critical partner to business executives, you will be responsible for the end-to-end engineering execution for how millions of buyers and sellers experience customer service at eBay.

• Develop multi-year strategy to shift service support from reactive to proactive automation, saving $X0M annually.

• Global Leadership & Scale: Lead, mentor, and scale a global organization of hundreds of engineers, product managers, and data scientists , fostering a culture of urgency, innovation, and customer-centricity.

• Business Partnership: Serve as the technology voice at the executive table, partnering with CX Operations, Product, and Marketing VPs to ensure a cohesive, unified customer experience that directly impacts Gross Merchandise Volume (GMV) and seller retention.

• Off-Track Project Recovery: Assume direct responsibility for critical off-track projects, offering strong technical mentorship and transparent communication to executive collaborators to regain delivery trust and business impact.

• Take charge of crafting high-level cases to illustrate the business impact of technical investments.

You will be leading the charge on a cutting-edge technical portfolio that defines the future of e-commerce service.

• Generative AI (GenAI) First: Drive the adoption, development, and responsible deployment of Generative AI and Large Language Models (LLMs) to automate agent workflows, power intelligent virtual assistants, and enable self-service at unprecedented scale and complexity.

• Platform & Data: Own the majority of the unified CX platform , encompassing all digital contact channels (web, app, social), CRM integrations, and the foundational Big Data infrastructure necessary for real-time personalization and predictive service.

• MLOPs & Data Science: Establish a world-class MLOPs practice for the rapid iteration, deployment, and monitoring of Machine Learning models that predict customer needs and automate resolution.

• Modern Cloud Architecture: Ensure the entire stack operates on a scalable, resilient Cloud Infrastructure , adhering to industry-leading standards for security, uptime, observability, and efficiency.

You are a decisive, inspiring, and business-focused Engineering Executive Leader who understands that technology is the engine of competitive advantage.

• Business Insight: You don't just write code; you write business strategy. You can quantify engineering success in terms of P&L impact, customer lifetime value (CLV), and operational efficiency.

• Demonstrate Influence: Proven success in persuading VPs and leaders to drive strategic changes using data and compelling reasons.

• Crisis & Conflict Navigator: You excel at navigating challenging discussions with collaborators, team members, and partners without intensifying tension, transforming conflicting scenarios into constructive agreements.

• Customer-Centric Engineer: You have a missionary zeal for customer-centricity and a demonstrated ability to train and motivate engineering teams to deeply understand the user journey and build empathy into their products.

• Transformation Agent:

• 15+ years of progressive experience in software engineering and technology, with at least 8+ years in Executive Leadership / Senior Director roles managing large, global teams.

• Deep foundational expertise in Java/J2EE development, object-oriented design, data structures, and algorithms, demonstrated through leadership over complex, high-transaction, multi-tier software applications.

• Demonstrated experience integrating Generative AI, Machine Learning, or complex NLU/NLP solutions into production, driving measurable business results.

• Demonstrated expertise in coordinating the development of large-scale distributed systems or applications for data processing. Knowledge of technologies like Hadoop, HBase, Spark, Docker, and Kubernetes is a significant advantage.

• Deep domain expertise in Customer Experience (CX) Technology , Contact Center solutions at massive scale (e.g., $50B+ annual GMV organization).

• Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field with equivalent experience.

• Outstanding ability to communicate, present, and negotiate highly technical strategy to non-technical executives and C-suite audiences.

The base pay range for this position is expected in the range below:

What You Will Accomplish:

• Develop and lead a global internal communications strategy that supports GMX’s vision, strategic priorities, and transformation across all markets.

• Serve as a trusted advisor to senior leadership , shaping authentic messaging around market entry, customer experience, cross-border trade, localization, and sustainability.

• Translate complex strategies —from AI-driven localization to platform modernization—into clear, engaging messaging that resonates across languages, roles, and geographies.

• Enable change management and integration of new teams by creating communications that reinforce ways of working, culture-building, and organizational alignment.

• Partner with the Chief of Staff and People Partner to guide employees through transformation, focusing on engagement, resilience, and team health.

• Collaborate across functions (Global Communications, Product, Tech, Analytics, Business Operations) to ensure consistency and alignment with company-wide priorities.

• Support executive communications including leadership narratives, All Hands, emails, campaigns, and video scripts that amplify the voice of GMX leadership.

• Adapt communications for regional and cultural nuance , fostering inclusion and unity across a globally dispersed workforce.

• Build rhythms and feedback mechanisms

What You Will Bring:

• 12+ years of experience in internal and executive communications, with proven success in global, matrixed organizations—ideally in ecommerce, retail, tech, or platform environments.

• 8+ years leading high-performing communications teams and delivering programs from strategy through execution.

• Demonstrated ability to support organizational transformation , including change management, team integration, and modernization initiatives.

• Global fluency : strong cultural awareness and the ability to tailor messaging across diverse audiences; language skills or multicultural experience are a plus.

• Proven storytelling and writing excellence , with a style that is modern, concise, human, and adaptable across cultures.

• Comfort with ambiguity and change , paired with resilience, collaboration, and a sense of humor.

• Experience shaping communications around ways of working and integration of new teams in fast-evolving environments.

• A BA in Communications, Journalism, Public Relations, or related field ; advanced degree (MBA/MS) strongly preferred.

• A global mindset

The base pay range for this position is expected in the range below:

We are seeking intermediate to expert level skill sets in Comics.  The consignment director is responsible for sourcing high end comics, placing them into auction and handling communications from beginning of sale to end. A strong knowledge of the subject matter is required.  High end sales experience and/or prior comics work related experience is a plus.

What you will accomplish:

• Develop strong relationships with high-value collectors and sellers, enhancing Goldin's reputation as the premier marketplace for high-end comics

• Confidently provide expert advice and recommendations to collectors, supporting informed decisions on consignment and sale

• Source, evaluate, and manage authentic comics and other collectibles for auction, driving quality and trust in platform offerings

• Execute outbound and inbound sales initiatives across multiple channels to grow Goldin’s comics consignment pipeline

• Deliver white glove service to sellers, ensuring a seamless and personalized experience from initial contact through auction close

• Collaborate with cross-functional teams to optimize auction placement, increase sales success, and expand knowledge within the collectibles space

What you will bring:

• Demonstrated expertise and passion for comics, including at least 2 years of experience in the broader hobby or collectibles industry

• Proven ability to identify authentic and counterfeit collectibles, ensuring accuracy and integrity in consignment

• Exceptional communication and interpersonal skills, with fluency in verbal and written formats for client and team engagement

• Strong organizational and prioritization abilities, managing multiple projects in a fast-paced, dynamic environment

• Proficiency with Salesforce, Excel, email, and industry-standard digital tools

• Bachelor’s degree preferred; open to candidates with equivalent experience or alternative qualifications that support success in this role

The base pay range for this position is expected in the range below:

• Strategy Development: Develop the strategies for eBay to differentiate itself in the market. This will include crafting the strategies, developing the key initiatives to support the strategies and working closely with key eBay constituencies to gain consensus.
• Project leadership: Independently, lead cross-functional projects involving executive and senior partners from various part of the organization.
• Thought leadership: Develop content and topic expertise, as well as perspectives on issues important to eBay’s strategy. Structure problems. Develop creative solutions to challenging business problems
• Strategy Mobilization: Work with the eBay line organization as needed to support mobilization and implementation of the business strategies.
• Market and Competitive Analysis: Develop insightful market intelligence about key industry trends (technology, competitors, consumers, regulatory, etc.) and advise the organization of their strategic implications.
• Business Analytics: Drive business judgment, market understanding, problem solving, and fact-based analysis to identify, prioritize, structure, and solve challenging business problems.
• Team Leadership: Lead and mentor a driven strategy team in the development and execution of critical initiatives
• Communication: Develop storylines for presentations, prepare and deliver presentations to senior leadership
• Leading through uncertainty: Self-direct as well as manage resources on the strategy team and across the organization to deliver superior end-products in a dynamic industry and corporate environment

• Intellectual curiosity
• Excellence in structured thinking, developing sensible, creative solutions to challenging strategic business problems. Creativity and “out of the box” thinking that drives innovation. The ability to “see around corners” and “connect the dots” that enable business to proactively drive business
• Strong executive presence and ability to communicate strategy clearly and simply. Ease with executive-level interactions. Ability to create clear and simple storylines.
• Proven track record to lead and mentor a driven strategy team in the development and execution of key initiatives. Ability to lead, empower and mentor project team members
• Comfort in reaching out and prioritizing cross-functional collaboration in a highly matrixed environment
• Outstanding analytical capabilities (quantitative and qualitative), ability to generate key insights
• Comfort in handling uncertainty
• Highly collaborative – be fun, and easy to work with!

• Proven leader with at least 10 years of work experience - at least 2-3 years at a top strategy consulting firm at project management level are a must
• Bachelors Degree required, MBA or equivalent preferred
• Expertise in technology, ideally in e-commerce, retail, payments, and/or consumer facing products is highly desirable

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

The base pay range for this position is expected in the range below: