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JPM
JPMorgan Client Service Senior Manager United States, Texas, Plano
Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems. Creates secure and high-quality production...
Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community. Greet...
Provide exceptional client service and flawless execution on client requests, inquiries and transactions such as money movement, security transfers, and loan transactions including escalated research requests. Adhere to and maintain...
Install and configure POWER BI. Monitor the POWER BI platform, including integration with RTX observability and alerting solutions, and recommend platform improvements. Troubleshoot and resolve POWER BI platform issues. Configure...
Timely processing of vehicle registration, renewals, and permits. Supporting clients on technical vehicle and registration matters. Field requests from client operations to register new vehicles and renew existing vehicles in...
Works directly with the client engagement and delivery center leadership teams on executing the Engagement Management Framework. Conduct tests and undertake analysis of results to ensure that software meets or...
Guide and support clients in selecting, implementing, and maintaining SAP technical solutions, encompassing blueprinting, design, configuration, testing, training, and go-live assistance. Collaborate with functional teams to interpret and translate business...
Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems. Creates secure and high-quality production...
Are you looking to get your foot in the door as a Service Assistant within the tech industry? Our job-searching platform Expoint is the perfect place to start.
The Service Assistant role requires a strong understanding of the tech industry and experience in customer service. You will be in charge of helping customers find the right answers to their technical questions and connecting them with the right products, services, and solutions to fit their needs. You must be friendly, passionate, and knowledgeable about the latest technologies and trends.
Service Assistants should have excellent communication and organizational skills, an understanding of customer service software, and the knowledge to troubleshoot customer problems. They must also be able to stay up-to-date on any new tech product releases and be creative when it comes to problem-solving.
In addition to customer support, Service Assistants are responsible for training, onboarding, and upskilling new users. They must ensure customers have easy, hassle-free access to the platform and be familiar with all the different products, services, and solutions.
If you believe you have the necessary technical knowledge and customer service skills to succeed in this role, Expoint is the perfect place for you to start your tech career. Sign up for an Expoint account today to discover all the different Service Assistant roles available.