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Being the cybersecurity partner of choice, protecting our digital way of life.
Your Impact
Enablement of the TAC teams - Assist with both ad hoc Q&A and structured training throughout the year
Ownership of critical issues. This doesn’t always mean being responsible for the case, the focus is on the technical driver of the case the customer calls about. This usually means working with the TAC case owner and engineering on a replication or verification, sending guidelines and communicating updates
New product development - combine the responsibility of continuing our state-of-the-art technical knowledge and skills learned from prior technical support, an Enablement engineer will identify supportability and usability requirements for new products during the design phase as well as post GA via enhancement requests
Develop and deliver training materials for TAC. Training is a key component of the day-to-day success of support. An Enablement engineer is responsible for staying up to date with technical details on Palo Alto Networks new products and industry in general and sharing those details with TAC via white papers, BBLs, or TOIs
Develop tools for TAC – For better visibility and troubleshooting
Filling in the gaps. Sometimes there are opportunities to “catch” a problem before it escalates. Our team is positioned to identify or help in these unplanned projects that result in a better customer experience, cost reduction or better security
Your Experience
Experience: 7+ years in support roles, working directly with large global customers and partners in addition to internal teams (such as DevOps, Engineering, QA, Product managers..)
Experience as an Enablement Engineer or an Escalations Engineer is a plus
Experience working with Public Cloud provider technologies and services (AWS, Azure, GCP, OCI, Alibaba, etc..).
Excellent written and verbal communication skills
Scripting skills (JS/Python/Powershell)
Strong proficiency in both Linux and Windows operating systems
Kubernetes implementation and troubleshooting experience is required
Experience training internal technical teams is a plus
You’ll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised — in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus on providing the best customer support in the industry.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $123200 - $199100/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .
All your information will be kept confidential according to EEO guidelines.
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Being the cybersecurity partner of choice, protecting our digital way of life.
Your Impact
Your Experience
We define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $0 - $0/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .
All your information will be kept confidential according to EEO guidelines.
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Being the cybersecurity partner of choice, protecting our digital way of life.
Your Impact
Serve as a key contributor to the development, maturation, and innovation of Unit 42’s cloud security consulting services.
Lead and deliver complex cloud security assessments covering architecture, configuration, identity, monitoring, and threat detection across AWS, Azure, GCP, and hybrid/multi-cloud environments.
Evaluate cloud network architectures, including perimeter protections, VPC/VNet segmentation, API gateways, ingress/egress controls, and cloud-native security services.
Analyze cloud logging, telemetry, and monitoring coverage; identify gaps in detection and alerting; and provide actionable recommendations to improve visibility, SIEM/XDR integration, and threat-hunting effectiveness.
Assess cloud identity and access management (IAM) design, including federation, least privilege models, role delegation, conditional access, privilege escalation paths, and MFA enforcement across cloud providers.
Utilize cloud-native CLIs, SDKs, and APIs to perform deep technical validation of configurations, controls, and security posture.
Assess multi-cloud and hybrid-cloud deployments by reviewing interoperability, dependencies, and security impacts between cloud services and on-prem infrastructure.
Develop strategic cloud security roadmaps that align technical recommendations with a client’s broader business objectives, resource constraints, and long-term security transformation initiatives.
Integrate Palo Alto Networks cloud platforms (Prisma Cloud, Prisma SASE, Cortex XSIAM, and Precision AI) into consulting engagements to drive differentiated value and help customers enhance their security posture.
Engage with prospective clients in a pre-sales capacity to uncover cloud security pain points, evaluate architectural weaknesses, and position Unit 42 solutions to key outcomes.
Support delivery teams in overcoming technical objections and effectively tying cloud security recommendations to business risk, operational impact, and customer strategic goals.
Build and maintain long-term executive relationships, serving as a trusted strategic advisor for cloud security and Zero Trust transformation initiatives.
Lead the development and delivery of cloud security enablement content to elevate consulting capabilities across Unit 42.
Partner with Palo Alto Networks product development teams to provide structured feedback on features, customer patterns, and cloud security trends that influence the roadmap and delivery experience.
Your Experience
4+ years of experience performing cloud security advisement and risk assessments based upon industry-accepted standards
6+ years of professional services and consulting experience and 3+ years of Director (or and equivalent Senior Manager) experience leading consulting delivery teams is highly preferred
Experience managing a diverse team of business and technical consultants
Cloud Security-related certifications preferred
Hands-on experience with a cloud hosting provider (AWS, Azure, GCP, etc).
Deep experience within the cloud native application protection platform (CNAPP) technology or advisory/consulting space.
Strong fluency in the application of Virtual Machines, SaaS, IaaS, PaaS, FaaS and other public cloud technical infrastructure concepts.
Possess a deep technical knowledge in Cloud Platforms and the dependencies around such an environment (WAF, SSO, Cloud Threats, API Security, Cloud Security Posture Management)
Former experience with cloud migrations (cloud to cloud, or on-prem to cloud)
Knowledge of the technical nuances related to SD-WAN and SASE solutions and their application to Cloud Environment access solutions.
10+ years in developing, strengthening and expanding client relationships
Knowledge of how to integrate command-line interfaces or scripting tools as a part of a risk assessment or remediation in cloud environments is a plus.
Rich understanding of how Enterprise’s use and struggle using infrastructure as code and continuous integration tools such as Ansible, Chef, Jenkins, Kubernetes, Packer, Pulumi, Puppet, Saltstack and Terraform or CSP tools such as CloudFormation, Resource Manager or Deployment Manager.
Ability to scope new opportunities with prospective clients, including drafting statements of work and proposals
Ability to perform travel requirements as needed to meet business demands (on average 25%)
Bachelor’s Degree in Information Security, Computer Science, Digital Forensics, Cyber Security OR equivalent years of professional experience to meet job requirements and expectations
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $183000/YR - $252000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .
All your information will be kept confidential according to EEO guidelines.
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Responsibilities
This role requires a combination of technical, financial, and quantitative knowledge, along with strong communication and presentation skills to deliver specialized work for our clients. You will be focused on the application of quantitative techniques to value complex commodity contracts and will often be required to present technical topics to non-technical audiences.
Key responsibilities include:
Requirements for the role:
What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .
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Being the cybersecurity partner of choice, protecting our digital way of life.
Your Career
Shape the Future of Cloud Security
Why Cortex Cloud?
Your Impact
Your Experience
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $166000/YR - 268500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .
All your information will be kept confidential according to EEO guidelines.
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Being the cybersecurity partner of choice, protecting our digital way of life.
Your Career
As a Senior Technical Marketing Manager for our Cortex Cloud platform, you’ll be the hands-on technical expert who brings our Cloud Security products to life—transforming powerful capabilities into clear, compelling experiences for customers, partners, and internal teams. Whether you're building immersive demos, crafting technical content, or leading live workshops, you’ll serve as the essential link between product, marketing, and the field.
In this role, you’ll create and deliver high-impact outbound technical assets—including demo videos, technical blog posts, solution guides, and hands-on workshop content designed to educate, engage, and inspire. You’ll present at industry conferences, customer webinars, and internal events, translating product innovation into real-world use cases.
Your Impact
Create and execute a technical marketing plan for Cortex Cloud
Develop and deliver compelling technical demos, videos, and walkthroughs that showcase Cortex Cloud’s capabilities in real-world scenarios
Create hands-on content such as capture-the-flag (CTF) challenges, technical workshops, and lab exercises for customer events and field enablement.
Write deep-dive technical blog posts, tutorials, and how-to guides to explain features, use cases, and integrations.
Present product overviews, best practices, product demos, and threat research in virtual webinars and at in-person events, seminars, and executive briefings.
Serve as a technical SME for Cortex Cloud, working closely with product management to influence roadmap and feature prioritization.
Support pre-sales and customer success teams with technical enablement content and field-facing tools.
Collaborate with marketing to ensure technical accuracy across product messaging, campaigns, and field assets.
Your Experience
10+ years of experience in a technical marketing, product management, product marketing, or sales engineering role, ideally in cybersecurity
Strong understanding of cloud security, (e.g. CNAPP, CSPM, CIEM, DSPM, CDR, etc.) and application security.
Bachelor’s degree required, technical degree or equivalent education is desirable
Comfortable with creating and delivering presentations in a range of environments, from industry conferences to customer briefings
Experience building and delivering technical demos, videos, and workshops
Excellent technical writing skills—able to explain complex topics clearly and concisely to technical audiences
Confident speaker with experience presenting to both technical and business stakeholders
Strong understanding of the competitive landscape for CNAPP, CDR and application security solutions.
Demonstrates strong initiative, a results-oriented mindset, and ability to ramp up quickly.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $155,000 - $252,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .
All your information will be kept confidential according to EEO guidelines.
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Being the cybersecurity partner of choice, protecting our digital way of life.
Your Career
As a Principal Engineer, you will be an innovator who can challenge the status quo, thrive in a fast-paced environment, and architect elegant solutions to complex platform-level problems. You will have a massive impact on thousands of engineers by shaping the technical direction of the team and mentoring other engineers to foster a culture of engineering excellence.
This role is located at our dynamic Santa Clara, California headquarters campus.
Your Impact
You will be responsible for building the next generation of platforms that accelerate product development across the company. The core problems we are solving are foundational and will have a massive impact. If these challenges excite you, you are a great fit for our team.
Simplify and Automate Onboarding: Design and implement streamlined platforms to radically simplify new customer and new region onboarding, reducing time-to-value and operational complexity.
Build a Scalable Workflow Service: Own the creation and operation of a "Workflow as a Service" platform, providing reliable, scalable orchestration for various product teams by running technologies like multi-tenant Temporal at scale.
Champion Cost Optimization: Develop a Central Cost Platform that provides a holistic inventory service, enabling product teams to "shift-left" on cost awareness, eliminate unnecessary infrastructure spending, and auto-remediate regressions.
Deliver Agentic Compute as a Service: Create a robust agentic compute platform for running standalone agents, providing a secure and vetted environment with managed control plane servers for various agentic workloads.
Your Experience
We are looking for someone who cares deeply about the technical development of other engineers and can effectively balance the needs of the business, our users, and the growth of our engineers.
Bachelor’s or Master’s degree in Computer Science, Engineering, a related field, or equivalent military experience.
7+ years of software engineering experience, with a strong background in building large-scale, distributed systems.
Proven track record of building SaaS applications and being part of several SaaS release cycles.
Strong proficiency in at least one of the following languages: Go, Python, or Java, with a proven ability to pick up a new language with ease.
Deep experience with cloud-native technologies including containerization (Docker) and microservices architecture.
Decent understanding of core distributed systems principles. You should have an ability to continuously map problems to first principles.
Familiarity with modern SaaS release models, including feature flags.
Extensive hands-on experience with at least one major cloud platform (GCP or AWS) is strongly recommended.
Demonstrated experience mentoring at least two engineers in their career, providing technical guidance, and helping them achieve promotion.
Excellent problem-solving skills and the ability to troubleshoot complex issues in a distributed environment.
Strong communication skills and the ability to work collaboratively across teams.
Nice to Have
Hands-on experience with Kubernetes. Since we are a platform team and use it extensively, deep K8s knowledge will help you stand out.
Familiarity with agentic infrastructure and a basic curiosity on how to build and manage intelligent agents.
Experience building applications with temporal.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $173,000 - $230,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .
All your information will be kept confidential according to EEO guidelines.
These jobs might be a good fit

Share
Being the cybersecurity partner of choice, protecting our digital way of life.
Your Impact
Enablement of the TAC teams - Assist with both ad hoc Q&A and structured training throughout the year
Ownership of critical issues. This doesn’t always mean being responsible for the case, the focus is on the technical driver of the case the customer calls about. This usually means working with the TAC case owner and engineering on a replication or verification, sending guidelines and communicating updates
New product development - combine the responsibility of continuing our state-of-the-art technical knowledge and skills learned from prior technical support, an Enablement engineer will identify supportability and usability requirements for new products during the design phase as well as post GA via enhancement requests
Develop and deliver training materials for TAC. Training is a key component of the day-to-day success of support. An Enablement engineer is responsible for staying up to date with technical details on Palo Alto Networks new products and industry in general and sharing those details with TAC via white papers, BBLs, or TOIs
Develop tools for TAC – For better visibility and troubleshooting
Filling in the gaps. Sometimes there are opportunities to “catch” a problem before it escalates. Our team is positioned to identify or help in these unplanned projects that result in a better customer experience, cost reduction or better security
Your Experience
Experience: 7+ years in support roles, working directly with large global customers and partners in addition to internal teams (such as DevOps, Engineering, QA, Product managers..)
Experience as an Enablement Engineer or an Escalations Engineer is a plus
Experience working with Public Cloud provider technologies and services (AWS, Azure, GCP, OCI, Alibaba, etc..).
Excellent written and verbal communication skills
Scripting skills (JS/Python/Powershell)
Strong proficiency in both Linux and Windows operating systems
Kubernetes implementation and troubleshooting experience is required
Experience training internal technical teams is a plus
You’ll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised — in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus on providing the best customer support in the industry.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $123200 - $199100/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .
All your information will be kept confidential according to EEO guidelines.
These jobs might be a good fit