Quality Supervisor jobs

Essential Responsibilities:

• Implement testing, inspection, and auditing processes to maintain quality standards.
• Engage in continuous improvement initiatives to enhance product and service quality.
• Architect and implement robust, highly scalable test automation frameworks to support comprehensive testing needs.
• Collaborate with cross-functional teams to integrate quality assurance into the development lifecycle and support the implementation of PayPal products.
• Monitor system performance, proactively troubleshoot issues, and drive root cause analysis to resolution.
• Conduct in-depth requirement analysis to assess testability and identify potential risks early in the product development cycle.
• Plan and execute test strategies, including detailed test plans and scripts, for each release to ensure product quality.
• Lead defect management, including tracking, triaging, and driving resolutions during user acceptance testing.
• Execute automated test scripts using advanced automation tools, ensuring efficiency and accuracy in testing processes.
• Perform exploratory, usability, and functional testing to uncover edge cases and improve the user experience.

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

As a Quality Engineer you will:

• Understand customer, business, and technical requirements to develop detailed, comprehensive, and well-structured test plans, test cases, and bug reports.

• Oversee the lifecycle management and execution of test plans for both manual and automated testing to certify all releases.

• Analyze test results,identify

• Work closely with developers, emphasizingto them the importance of responsible, quality testing practices

• Document andmaintaintesting procedures, guidelines, standards, and protocols.

• Contribute to building andmaintaininga regression suite that coversend to endtesting of applications.

• Continually seek opportunities to improve,optimizeand simplify existing testing processes and methodologies, using automation when possible.

• up-to-date

• Participate in program planning, influencing the product andtechnologyroadmap and driving outcomes.

We are looking for someone who has:

• 6+ years of hands-on experience with software testing.

• Strong knowledge of software QA methodologies, tools, and processes.

• Experience working in an Agile/Scrum development process.

• Familiar with coding skills in at least one programmatic language.

• Good knowledge of tools like Postman for API testing.

• Good knowledge of performance testing and accessibility testing.

• Experience inworking with multiple and/or remote teams in different time zones.

• Experience with Xcode / Android Studio IDE.

• Experience inworking with Jira,Confluenceand TestRail.

• Strong attention to detail, as well as a passion for delivering high-quality software solutions and compelling customer experiences.

• Strong problem-solving skills,possessingthe ability to work independently or collaboratively to analyze and address complex technical challenges.

• Ability to mentor and up level team members.

• Excellent communication skills with the ability to collaborate effectively with cross-functional teams and those in non-technical roles, such as marketing, finance, and legal.

• Experience with modern software development practices, version control systems, and agile methodologies.

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

Our Benefits:

Any general requests for consideration of your skills, please

Responsibilities:

• Executes audit strategy for the sound application of risk-based auditing by defining audit scope and audit programs, and drafting audit reports leveraging automation and innovative methods in a timely and high quality manner

• Acts as Auditor-in-Charge (AIC) by overseeing audit testing and ensuring it is executed in a timely manner and conforms with quality standards, audit policies, and procedures

• Leads audit testing to independently validate completeness and accuracy of diverse data sets across lines of business

• Assesses impacts to business processes, controls, and strategies to provide recommendations on severity ratings and escalate broad themes or trends accordingly based on existing business knowledge

• Exercises intellectual curiosity and judgment to effectively influence and challenge management to improve the control environment and drive continuous improvements on audit

• Oversees a team of associates and provides day-to-day mentoring and guidance and fosters an inclusive work environment

• Maintains business partner relationships, primarily with line management, to develop business knowledge

• Exercises sound knowledge of product, business, and technical expertise to effectively challenge management to improve the control environment

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.

• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.

• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.

• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.

• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.

• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.

• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.

• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Skills:

• Analytical Thinking

• Audit Planning

• Internal Audit Review

• Issue Management

• Risk Management

• Business Acumen

• Coaching

• Project Management

• Relationship Building

• Written Communications

• Attention to Detail

• Automation

• Critical Thinking

• Technical Documentation

Required Qualifications:

5+ years of experience in a role in financial services, technology, or other relevant technical field

Prior experience working with data (i.e. analytics; data mining; automation)

Prior experience leading projects, managing against deadlines, and reporting results to management

Analytical / Automation Skills (SQL, SAS, Python. Alteryx, Advanced Excel)

Strong communication and presentation skills

Desired Qualifications:

Big 4 background a plus, including external audit or advisory/consulting

Experience working with Artificial Intelligence (AI) tools in a professional environment

Advanced degree or certifications (CIA, CISA etc. – CPA Preferred)

Audit or risk/controls background in financial services

Responsibilities:

• Executes audit strategy for the sound application of risk-based auditing by defining audit scope and audit programs, and leverages automation and innovative methods in a timely and high quality manner

• Exercises sound knowledge of product, business, and technical expertise to effectively challenge management to improve the control environment

• Assesses impacts to business processes, controls, and strategies to provide recommendations on severity ratings

• Provides input on draft audit reports and shares audit results with business leaders

• Supports the development of peers and teams through on-the-job-training and fosters an inclusive work environment

• Establishes business partner relationships, primarily with line management, to develop business knowledge

• Uses innovative tools to complete audit activities more efficiently (e.g., testing)

• Validates issues once risk has been remediated by the business

• May lead smaller audit teams on individual bodies of work (Auditor In Charge) under the supervision of a Senior Audit Manager

Required Qualifications:

• Minimum 5years of audit experience

Desired Qualifications:

• Strong working knowledge of Consumer laws/regulations in the financial services industry

• Experience leading projects or bodies of audit work

Skills:

• Analytical Thinking

• Audit Planning

• Internal Audit Review

• Issue Management

• Risk Management

• Attention to Detail

• Automation

• Business Acumen

• Project Management

• Technical Documentation

• Coaching

• Critical Thinking

• Relationship Building

• Written Communications

Responsibilities:

• Executes audit strategy for the sound application of risk-based auditing by defining audit scope and audit programs, and leverages automation and innovative methods in a timely and high quality manner
• Exercises sound knowledge of product, business, and technical expertise to effectively challenge management to improve the control environment
• Assesses impacts to business processes, controls, and strategies to provide recommendations on severity ratings
• Provides input on draft audit reports and shares audit results with business leaders
• Supports the development of peers and teams through on-the-job-training and fosters an inclusive work environment
• Establishes business partner relationships, primarily with line management, to develop business knowledge
• Uses innovative tools to complete audit activities more efficiently (e.g., testing)
• Support multiple projects using technology and analytic techniques to work effectively and efficiently in a fast-paced environment.

Required Qualifications:

• Bachelor's Degree or equivalent work experience
• Minimum 5-7 years of internal audit or front office business control or compliance or risk management experience covering the corporate and investment banking (GCIB) business (e.g. equity capital markets, debt capital markets, investment banking, corporate banking, leasing etc.)
• Minimum 2 years of experience auditing the Investment Banking Business within an organization (GCIB)
• Experience with risk and control identification and assessment
• Experience with stakeholder management
• Pro-active, positive attitude, exhibits sense of ownership, flexibility and intellectual curiosity
• Sound organizational, analytical, oral, and written communication skills

Desired Qualifications:

• Experience with coaching less experienced team members
• Experience of working in a large global bank
• Chartered Financial Analyst (CFA), Certified Public Accountants (CPA), Financial Risk Manager (FRM), Certified Internal Auditor (CIA) or relevant qualifications
• Familiar with risk and controls in the business mentioned
• Analytical skills
• Makes sound judgement regarding gaps and risks associated
• Stakeholder engagement and communication skills

Skills:

• Analytical Thinking
• Audit Planning
• Internal Audit Review
• Issue Management
• Risk Management
• Attention to Detail
• Automation
• Business Acumen
• Project Management
• Technical Documentation
• Coaching
• Critical Thinking
• Relationship Building
• Written Communications
• Knowledge of banking products and processes

Key Responsibilities

Prepares project plans and drives the project from conception and planning to implementation. Will participate in the development of strategies, processes and resources.

Manages project schedule and task details by utilizing project management tools such as reports, tracking charts, checklist and project scheduling software.

Coordinates allocated resources from within the Division to achieve on-time and within budget performance objectives for the project. Initiates and manages purchase requisitions, and purchase orders.

Interfaces and coordinates within the division to define project objectives, provide status updates and prepare for release and deployment.

Identifies and resolves potential complications within the project and develops solutions for resolution.

Functional Knowledge

• Demonstrates depth and/or breadth of expertise in own specialized discipline or field

Business Expertise

• Interprets internal/external business challenges and recommends best practices to improve products, processes or services

Leadership

• May lead functional teams or projects with moderate resource requirements, risk, and/or complexity

Problem Solving

• Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions

Impact

• Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies

Interpersonal Skills

• Communicates difficult concepts and negotiates with others to adopt a different point of view

Role will report to MDP Manufacturing Engineering

Present to customers as required

MDP technical product knowledge and MFG processes preferred

Responsibilities:

• Executes audit strategy for the sound application of risk-based auditing by defining audit scope and audit programs, and leverages automation and innovative methods in a timely and high quality manner
• Exercises sound knowledge of product, business, and technical expertise to effectively challenge management to improve the control environment
• Assesses impacts to business processes, controls, and strategies to provide recommendations on severity ratings
• Provides input on draft audit reports and shares audit results with business leaders
• Supports the development of peers and teams through on-the-job-training and fosters an inclusive work environment
• Establishes business partner relationships, primarily with line management, to develop business knowledge
• Uses innovative tools to complete audit activities more efficiently (e.g., testing)
• Support multiple projects using technology and analytic techniques to work effectively and efficiently in a fast-paced environment.

Required Qualifications:

• Bachelor's Degree or equivalent work experience
• Minimum 5-7 years of internal audit or front office business control or compliance or risk management experience covering the corporate and investment banking (GCIB) business (e.g. equity capital markets, debt capital markets, investment banking, corporate banking, leasing etc.)
• Minimum 2 years of experience auditing the Investment Banking Business within an organization (GCIB)
• Experience with risk and control identification and assessment
• Experience with stakeholder management
• Pro-active, positive attitude, exhibits sense of ownership, flexibility and intellectual curiosity
• Sound organizational, analytical, oral, and written communication skills

Desired Qualifications:

• Experience with coaching less experienced team members
• Experience of working in a large global bank
• Chartered Financial Analyst (CFA), Certified Public Accountants (CPA), Financial Risk Manager (FRM), Certified Internal Auditor (CIA) or relevant qualifications
• Familiar with risk and controls in the business mentioned
• Analytical skills
• Makes sound judgement regarding gaps and risks associated
• Stakeholder engagement and communication skills

Skills:

• Analytical Thinking
• Audit Planning
• Internal Audit Review
• Issue Management
• Risk Management
• Attention to Detail
• Automation
• Business Acumen
• Project Management
• Technical Documentation
• Coaching
• Critical Thinking
• Relationship Building
• Written Communications
• Knowledge of banking products and processes