Public Relations jobs

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

You will serve as the Professional Services leader for your team, ensuring service delivery exceeds customer expectations and drives high levels of customer engagement.
Own the comprehensive financial and operational management of the business, which includes executing all activities tied to defined goals such as accelerating backlog retirement and ensuring accurate revenue.
Your leadership will drive operational excellence and ensure consistent operational discipline and accurate reporting, including ownership of key business metrics such as utilization and customer satisfaction .
Ensure your team is appropriately staffed and has the necessary capacity to achieve quarterly goals, effectively managing a diverse mix of delivery resources (e.g., regional and global delivery teams) to achieve optimal efficiency.
Champion the integration of AI/ML tools to optimize internal Professional Services operations, drive efficiency in service delivery, and develop innovative execution strategies to increase team productivity.
A significant portion of your impact is external: collaborating with the sales leadership team, product, portfolio and support teams where you will act as the Professional Services liaison to enable client success. You will build strong customer relationships and be the point of contact for successfully handling customer escalations to maintain high customer satisfaction.
Focus on the efficient delivery of standardized professional service offerings, focusing on accelerating the customer's time-to-value (TTV) and enforcing high-quality, standardized service delivery methodologies across all engagements.

Your Experience

7+ years leading and scaling Professional Services or Customer Success teams responsible for the successful deployment and ongoing operation of complex enterprise security architectures.
5+ years of experience in a management role overseeing technical consultants, architects, Customer Success Engineers or Resident Engineers/Extended Expertise staff , with teams of 10+ technical resources.
Proven expertise in managing the full Professional Services or Customer Success project lifecycle from pre-sales through to successful project closeout and revenue recognition .
Strong foundational understanding of Internet security concepts and products , with a deep demonstrated knowledge of NGFW and SASE (Secure Access Service Edge) architecture and its components.
Demonstrated experience running a profitable Professional Services or Customer Success business , including achieving revenue/margin targets, managing backlog, health and optimizing project closure rates.
Skilled in key business systems, including:
- Experience with Professional Services Automation tools (e.g., Clarizen, Certina, Kantata) for tracking metrics like utilization, time-off, and backlog.
- Experience with Sales Management tools (e.g., Salesforce) for revenue forecasting and pipeline review.
- Experience with Business Intelligence tools (e.g., Tableau) for reporting on key operational metrics.
Demonstrated ability to manage critical customer escalations effectively and ensure prompt resolution for high-profile clients .
Excellent written and verbal communication skills with the ability to clearly articulate complex technical knowledge to non-technical individuals and leadership .
Bachelor’s Degree or equivalent military experience.
Ability to travel up to 25% domestically to customer sites and internal business meetings.
US Government DoD Active Top Secret Clearance or higher.

As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised. But you won’t wait for them to be raised, you’ll seek them out, too. We fix and identify technical problems with a pointed focus of providing the best customer support in the industry.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $178000 - $245500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

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Palo Alto Director Professional Services US Public Sector United States, District of Columbia, Washington

Palo Alto Sr Manager Consulting Services US Public Sector United States, District of Columbia, Washington

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PayPal Manager US Public Policy United States, District of Columbia, Washington

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PayPal Manager US Public Policy United States, District of Columbia, Washington

06.12.2025

Palo Alto Director Professional Services US Public Sector United States, District of Columbia, Washington

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Set the strategic vision and direction for all post-sales technical service delivery in the US Public Sector, ensuring consistent and high-quality execution for Palo Alto Networks’ NetSec Products. Act as...

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As the, you will be the, including full-time employees and/or assigned personnel. You will be responsible for driving leadership over the professional services business and providing strategic and operational oversight to the Senior Managers and regional delivery leaders who report to this role. You will be instrumental in defining thenecessary to scale technical services delivery across key U.S. Federal, State, and Local accounts. This role is highly integrated with the Service Sales, Product Sales, and other Support teams, focusing on building strong, trusted customer relationships and ensuring successful outcomes.

Your Impact

Set the strategic vision and direction for all post-sales technical service delivery in the US Public Sector, ensuring consistent and high-quality execution for Palo Alto Networks’ NetSec Products.
Act as the single point of accountability for technical services, interfacing with GCS, Sales, Product, Engineering, and Partner teams to ensure alignment and delivery of business outcomes.
Serve as the Executive Sponsor for strategic US Public Sector accounts, engaging with executive-level customer stakeholders (e.g., CIOs, CISOs) to provide value reviews and resolve high-stakes escalated issues.
Build and develop a high-performing team of technical professionals through hiring the best talent in the industry, mentoring/coaching, and performance management in line with the defined capability requirements for the team.
Drive and achieve the following business and operational objectives:
- Maintain consistently high utilization of PS consultants through optimal planning and backlog management.
- Design and maintain the best resource mix across FTEs and contractors, maximizing quality and agility.
- Reduce Time to Value (TTV) by accelerating deployment and adoption timelines.
- Contribute to Service Sales Growth by enabling scalable, value-driven technical offerings.
- Achieve global target service margin ratios through delivery efficiency and cost control.
- Build and sustain strong, strategic relationships with subcontractors and delivery partners.
- Ensure high levels of customer satisfaction (CSAT) through proactive support and continuous improvement.
Drive continuous improvement across the delivery of Netsec Professional Services and Customer Success Engineering, through the use of Automation and AI to drive efficiency, quality, and scale.
Standardize and continuously optimize the NetSec operating rhythm and delivery practices to improve service health.
Represent US Public Sector region at a global level, sharing customer insights, local challenges, and opportunities for regional impact.
A significant portion of your impact is external: collaborating with the sales leadership team, product, portfolio, and support teams, where you will act as the Professional Services liaison to enable client success. You will build strong customer relationships and be the point of contact for successfully handling customer escalations to maintain high customer satisfaction.

Your Experience

10+ years of experience in technical services, professional services, customer success, support or related functions within a high-growth SaaS/cloud enterprise environment.
5+ years of experience in a leadership role managing regional teams, including direct and matrixed reporting lines.
Demonstrated success in managing performance against KPIs related to deployment, adoption, margin, utilization, and CSAT.
Strong foundational understanding of Internet security concepts and products, with a demonstrated knowledge of NGFW and SASE (Secure Access Service Edge) architecture and its components.
Demonstrated experience running a profitable Professional Services or Customer Success business , including achieving revenue/margin targets, managing backlog, health and optimizing project closure rates.
Skilled in key business systems, including:
- Experience with Professional Services Automation (PSA) tools (e.g., Clarizen, Certina, Kantata) for tracking metrics like utilization, time-off, and backlog.
- Experience with Sales Management tools (e.g., Salesforce) for revenue forecasting and pipeline review.
- Experience with Business Intelligence (BI) tools (e.g., Tableau) for reporting on key operational metrics.
Demonstrated ability to manage critical customer escalations effectively and ensure prompt resolution for high-profile clients.
Excellent written and verbal communication skills with the ability to clearly articulate complex technical knowledge to non-technical individuals and leadership.
Undergraduate degree in a related field (CS, IS, EE, CE, IT, etc.) or commensurate experience.
US Government DoD Active Top Secret Clearance or higher.
Relevant industry certifications such as CISSP and/or PMP are highly desirable.
Background in cybersecurity or enterprise IT preferred.
Ability to travel up to 25%+ domestically to customer sites and internal business meetings.

As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised. But you won’t wait for them to be raised, you’ll seek them out, too. We fix and identify technical problems with a pointed focus of providing the best customer support in the industry.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $230000 - $268000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

These jobs might be a good fit

06.12.2025

Palo Alto Senior Analyst Relations Manager Cortex United States, California

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Act as a strategic adviser to the business, driving valuable insight, guidance and feedback back into the business. Form strong relationships with cybersecurity analysts as well as those with broader...

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

You will be responsible for engaging with PANW business leaders and ensuring that we communicate a cohesive strategy and story to analysts who cover these areas of our business. You will be managing high ROI outreach programs focused on strategic engagement and developing long term relationships with the industry analyst community across the globe. You will act as a key strategic advisor to PANW’s business, driving valuable insight, guidance and feedback back into the business to help inform strategy, business and marketing decisions. You will manage the accuracy of PANW position in key analyst research reports.

Your Impact

Act as a strategic adviser to the business, driving valuable insight, guidance and feedback back into the business
Form strong relationships with cybersecurity analysts as well as those with broader influence
Work closely with key internal and external stakeholders to design and deliver programs that maximize influencer and customer awareness, consideration and recommendation of strategy, products and services globally
Influence the creation, definition, and inclusion in new markets
Manage analyst evaluation research cycles to drive accurate representation of corporate strategy and vision in the market

Your Experience

8+ years in Analyst Relations - preferably in Cybersecurity, but not required
Deep experience in managing analyst evaluative reports
Hands-on approach, ability to execute swiftly
Impeccable executive presence and strong influencing skills
Strategic thinking and problem-solving skills
A team player that brings creativity to our collaborative culture
Experience managing cross-functional teams in a fast-paced environment and the ability to manage multiple projects and priorities
Strong analytical ability to assess research relevance
Understanding and affinity for technology and a motivation to learn product details
Strong work ethic, integrity and organizational skills

You will be a key member of the Global Analyst Relations Team, alongside peers aligned to the priorities of Palo Alto Networks, and reporting into the Senior Director of Global Analyst Relations. You will work closely with key internal and external stakeholders to develop and deliver programs that maximize influencer and customer awareness, consideration and recommendation of Palo Alto Networks strategy globally across our portfolio.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) is expected to be between $148,000 - $241,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

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24.11.2025

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Nvidia Robotics Developer Relations Manager – Research United States, California

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Act as a technical advisor, collaborating with partner engineering teams on architecture, integration, and code for Isaac Sim, Isaac Lab, and AI-enabled robotics solutions. Build and maintain deep expertise in...

US, CA, Santa Clara

time type: Full time

posted on: Posted 5 Days Ago

job requisition id

What you’ll be doing:

Act as a technical advisor, collaborating with partner engineering teams on architecture, integration, and code for Isaac Sim, Isaac Lab, and AI-enabled robotics solutions.
Build and maintain deep expertise in NVIDIA robotics SDKs, with a focus on simulation and robot learning.
Track emerging trends in the robotics ecosystem to identify new opportunities.
Co-design and deliver advanced robotic solutions with partners—defining objectives, architecture, milestones, and implementation plans.
Create technical enablement resources such as sample code, reference architectures, integration guides, and workshops.
Work closely with partner engineering leaders and decision-makers to identify challenges, recommend solutions, and drive adoption of NVIDIA robotic technology.
Represent partner needs internally, providing feedback to NVIDIA’s product and engineering teams to influence future roadmaps.
Support product launches and go-to-market activities with technical validation, demos, and customer-facing materials.

What we need to see:

10+ years in the technology industry, with at least 5 years in hands-on software development or engineering.
Bachelor’s or Master’s in Computer Science, Engineering, or a related technical field—or equivalent experience.
Whole software development lifecycle experience—from requirements and design to testing, integration, and support.
Technical background in at least one of: robot foundation models, simulation, synthetic data, robot perception, reinforcement learning, or imitation learning.
Expertise with robotics simulation tools (e.g., Gazebo, MuJoCo, Isaac Sim, Robot Studio).
Experience leading technical workshops, code reviews, and architectural design sessions.
Strong communication skills for technical and executive audiences.
Ability to structure and deliver complex technical engagements.

Ways to stand out from the crowd:

Experience with NVIDIA tools and libraries (CUDA-X, Isaac Sim, OpenUSD, Cosmos).
Recent hands-on experience with robot simulation tools.
Knowledge of AIOps, cloud-native technologies, Kubernetes, Docker, and monitoring tools.
Proven success growing developer ecosystems through technical enablement.

You will also be eligible for equity and .

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23.11.2025

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Nvidia XR Developer Relations Manager United States, California

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Identify, cultivate, and manage relationships within the XR ecosystem to increase adoption of NVIDIA XR and AI technology. Deeply understand XR roadmap and lead technical engagements and discussions. Resolve and...

US, CA, Santa Clara

time type: Full time

posted on: Posted 6 Days Ago

job requisition id

What you’ll be doing:

Identify, cultivate, and manage relationships within the XR ecosystem to increase adoption of NVIDIA XR and AI technology.
Deeply understand XR roadmap and lead technical engagements and discussions.
Resolve and distill feedback from partners into actionable strategies for product management and engineering.
Develop and implement strategies to drive business growth in the XR industry.
Identify and collaborate on customer success stories, webinars, blogs, events and marketing opportunities.

What we need to see:

Bachelors degree or equivalent experience.
12+ years of related work experience.
Expert ability to manage a diverse partner portfolio, strategically prioritizing relationships and defining joint initiatives to ensure resources are focused on the most impactful opportunities.
Keen understanding of XR and AI hardware and software technologies and understanding of both the consumer and enterprise markets, and their potential business applications.
Passion for GPU technologies, including VR, AR, and AI, and experience with SDKs and other developer tools.
Demonstrated "hands-on" ability to dive deep into sophisticated software systems to understand their architecture and core functionality, and a talent for translating those technical concepts clearly for non-technical stakeholders.
Proven success in a highly cross-functional role, with a strong ability to collaborate and communicate effectively across organizational boundaries with teams like Engineering, Product, Marketing, and Sales.
A passion for commercializing innovation, with experience driving new technologies from initial concept to market launch in either a fast-paced startup or a large enterprise environment.

Ways to stand out from the Crowd:

A track record of helping partners embrace new technology, from beachhead use cases through early scaling.
Strong visual product storytelling skills for presenting sophisticated ideas clearly.
Comfortable crafting simple XR mockups or prototype concepts to communicate ideas effectively with developers.
Direct experience with, or an understanding of, robotics, automation, or physical-AI ecosystems.
Comfortable with 10% travel time for events, press tours, and partner meetings.

You will also be eligible for equity and .

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22.11.2025

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Incyte Director Employee Relations United States, Delaware, Wilmington

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Conduct and oversee all U.S. workplace investigations, including harassment, discrimination, retaliation, misconduct, and code of conduct violations. Ensure investigations are conducted promptly, thoroughly, and consistently, balancing fairness, compliance, and business...

Key Responsibilities

Investigations & Case Management

·Conduct and oversee all U.S. workplace investigations, including harassment, discrimination, retaliation, misconduct, and code of conduct violations.

·Ensure investigations are conducted promptly, thoroughly, and consistently, balancing fairness, compliance, and business needs.

·Partner with Legal and Compliance to address issues with potential legal, regulatory, or reputational implications.

Policy & Guidance

·Interpret and apply company policies, procedures, and employment law to guide managers and HRBPs on complex ER issues.

·Recommend updates to policies to align with best practices and evolving legal requirements.

Partnership & Support

·Serve as a trusted advisor to HR Business Partners and business leaders on employee relations matters.

·Provide coaching and tools to managers on handling performance, conduct, and conflict issues.

Exit Survey & Reporting

·Develop and launch exit survey processes to capture employee feedback at departure.

·Analyze and report exit data, identifying trends and insights to inform retention and culture strategies.

Metrics & Insights

·Track and report on ER case trends, risks, and outcomes to leadership.

·Provide insights that support continuous improvement of workplace culture and compliance.

Qualifications

·Bachelor’s degree in Human Resources, Business, Law, or related field

·8+ years of progressive HR or employee relations experience, including direct responsibility for workplace investigations.

·Deep knowledge of U.S. employment law and compliance requirements.

·Demonstrated ability to manage sensitive, complex issues with discretion, judgment, and integrity.

·Excellent communication and influencing skills with ability to partner across Legal, Compliance, and HR.

·Strong analytical skills; experience with survey design and data reporting a plus.

Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.

Learn more at:

During the process, you may be asked to respond to questions that will screen out your application if you do not meet certain objective criteria required by the job. You can learn more about this process .

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22.11.2025

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Nvidia Developer Relations Manager EDA Startups United States, Texas

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Create fruitful technical engagements across the semiconductor design and manufacturing startup ecosystem and lead strategic relationships with key opinion leaders, top developers and ISVs, and influential researchers. Inform NVIDIA's strategy...

US, CA, Santa Clara

US, CA, Remote

time type: Full time

posted on: Posted 2 Days Ago

job requisition id

What you'll be doing:

Create fruitful technical engagements across the semiconductor design and manufacturing startup ecosystem and lead strategic relationships with key opinion leaders, top developers and ISVs, and influential researchers.
Inform NVIDIA's strategy for semiconductor manufacturers and EDA/CAE ISVs by working with diverse teams including Product, Engineering, Marketing, Applied Research, etc.
Use your technical expertise to discover high impact problems NVIDIA can uniquely solve that create new market paradigms.
Drive early adoption of new products and support launch and go-to-market activities.
Activate relationships with higher education and research and speak at relevant scientific, technical and industry conferences.

What We Need To See:

12+ years of experience with EDA ISVs or semiconductordesigners/manufacturers,e.g. Cadence, Synopsys, Siemens, ASML, AMAT, KLA, Lam Research, Samsung, SK Hynix, TSMC, Intel, etc.
A track record of defining and delivering impactful technical engagements, managing technical and business alliances across multiple partner groups, and working with peer teams to achieve objectives.
World-class communication skills with a demonstrated ability to articulate a value proposition to technical and non-technical audiences.
MS/PhD in Computer Science or Engineering or equivalent experience.

Ways To Stand Out From The Crowd:

Developer experience creating tools and/or solutions for EDA, high-performance computing, applied machine learning, or deep learning.
Experience with AI physics models and model architecture including developing, defining, training, and deploying open or proprietary models.
Experience with NVIDIA products and SDKs: CUDA, CUDA-X Libraries, PhysicsNeMo, Omniverse, etc.

You will also be eligible for equity and .