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What you will accomplish:
Lead key changes across the selling, shopping, and shipping experiences for eBay buyers and sellers as new programs are ideated, developed, and scaled across the site.
Partner with shipping product team to prioritize initiatives that provide a better seller experience. Analyze seller and buyer feedback to prioritize most impactful improvements, and advocate and shepherd those changes into production.
Be the voice of the customer and build cases to improve the program then drive them to implementation.
Engage internal subject matter specialists (individuals or teams) to bring deeper understanding of the needs and challenges faced by sellers; and who help advise on or implement the potential solutions.
What you will bring:
Customer centric – passionate about advocating for customers
Highly flexible – able to switch gears and accept rapid change in priorities
Solution oriented – passionate about solving difficult business problems and telling the story behind the numbers
Cross-functional and collaborative – you communicate optimally with partners and technology teams to lead change
Hands-on – use peers and leadership to optimally, influence best in class performance from suppliers and internal teams
Naturally inclined to learning new things – you proactively pursue acquiring new knowledge about your work and enjoy sharing your knowledge with others
Orchestrate critical initiatives to streamline eBay's shipping experience, enhancing our user efficiency and customer satisfaction.
Foster collaboration with diverse teams, including product, design, marketing, legal, analytics, finance, and more, to drive these improvements and innovations.
Champion operational excellence through meticulous planning, analysis, and reporting of shipping projects.
Oversee the full program lifecycle of eBay's shipping transformation, ensuring it aligns with overarching business objectives.
Act as the central point of contact for all program-related matters within the shipping experience transformation.
Craft and implement a robust go-to-market strategy for shipping to improve the overall buying and selling experience.
Work with internal customers to prioritize shipping enhancements and drive innovative solutions.
Manage project execution to deliver on-time, within budget, and to scope, while maintaining key partner relationships and providing leadership with regular project updates and data-driven insights for ongoing optimization.
Experience and success working in program management and/or online commerce
Strong analytical skills with experience in ability to use research to make data-driven decisions.
A well-versed understanding of the Shipping experience on eBay both as a buyer and a seller.
Ability to operate in a fast-paced environment that’s going through tremendous growth and shifting priorities.
eBay site customer (buyer / seller) and familiarity with eBay flows and processes preferred including current shipping programs offered to customers including desired experience versus perceived experience.
The base pay range for this position is expected in the range below:
$84,800 - $146,900These jobs might be a good fit

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What you'll be doing:
Lead documentation planning and prioritization sessions with cross-functional partners, embedding documentation requirements into Product Sprint Goal PRDs from day one
Manage documentation workflow using Kanban, maintaining clear ownership, dependencies, and status visibility while tracking delivery through sprint cycles and product releases
Champion Context Kits (structured prompts and guidelines) that help distributed teams build quality documentation with AI assistance, streamlining reporting and revealing operational insights
Report on critical metrics including coverage, cycle time, sprint predictability, and developer satisfaction, identifying blockers and resolving delivery impediments
Work closely with Technical Program Managers to integrate documentation checkpoints into release trains, facilitating backlog refinement, stand-ups, and retrospectives
What we need to see:
Bachelors Degree (or equivalent experience) with 8+ years in program management, technical operations, or agile delivery with strong proficiency in Jira, Confluence, and agile tracking tools
Proven track record coordinating work across matrixed organizations with clear communication style—leading effective meetings, writing streamlined updates, and aligning collaborators
Active AI tool user (ChatGPT, Claude, Copilot, or similar) who demonstrates data-driven decision-making and can influence without authority across Product, Engineering, Marketing, and Customer Success
Ways to stand out from the crowd:
Experience coordinating developer documentation in platform or SaaS companies, working alongside Technical Program Managers in complex product organizations
Hands-on experience with Agile/Scrum/Kanban, continuous delivery, and docs-as-code workflows (Git, Markdown, static site generators)
Demonstrated process improvements that measurably boosted team efficiency, with knowledge of developer platforms, SDKs, APIs, or simulation technologies
Background in gaming, graphics, AI, or high-performance computing with proven AI workflow optimization—status reports, meeting summaries, workflow analysis, documentation reviews
Developed tailored GPTs, prompt libraries, Context Kits, or reusable templates that optimized team efficiency and content quality
You will also be eligible for equity and .

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The Deep Learning Software Team is seeking a Senior Technical Program Manager to lead software initiatives and develop Gen AI models enabling NVIDIA’s most advanced AI researchers and engineers to create the future of computing. This leader will guide engineering programs using the best industry processes well suited to our fast pace and rapidly expanding roadmap.
What You'll Be Doing:
Engage with cross-company partners to plan programs and coordinate teams to meet key business objectives
Guide engineering programs in all aspects of program management – planning, forecasting, documenting, scheduling, effective meetings, multi-faceted prioritization, management of dependencies, reporting, and effective handling of critical and blocking issues
Guide engineering teams in the use of agile methodologies
Develop and implement metrics for measuring program effectiveness and improvement areas, collect and analyze data in support of planning and data driven decisions
Report on overall program status, providing insights and recommendations to senior management
Drive organizational alignment and efficiency by coordinating with multi-functional leads and streamliningprocesses
Work with multi-functional matrixed teams
Guide teams designing for advanced, complex, competing and often conflicting customerrequirements
Moderate technical discussions to successful conclusions
Act as liaison between developers and customers, between technical and non-technical audiences
Cultivate a culture of continuous improvement, finding opportunities for processenhancements
What We Need To See:
Bachelor’s degree (or equivalent experience) in a related field with demonstrated program management expertise and mastery of technical and management practices
10+ years program management experience including proven ability managing global projects, adaptable to multiple time zones
Demonstrated skill in engaging and moderating successful engagements with engineering partners and vendors
Exceptional communication and presentation skills for diverse technical and non-technical audiences with strong problem-solving and conflict management skills
In-depth understanding of software engineering principles and quality requirements in enterprise systems
Strong multitasking abilities with a focus on thoroughness and rapid context switching
Knowledge of agile methodologies and tools, project planning, and task tracking tools
Experience in AI training environments and resource capacity planning
Proactive in identifying and implementing efficient changes in software engineering and release management
Excellent organizational skills and ability to use project management tools (e.g. Jira, Aha!, Confluence) and distributed version control systems (e.g. Git)
Ways To Stand Out From The Crowd:
Background in computer science, machine learning, deep learning, open source software, and GPU technology
Prior experience in production application software development, release and support methodology and DevOps
Prior experience in the management of customer workflows using large scale distributed computing and working with AI researchers or directly training and evaluating AI models
Consistent track record of driving process improvements and measuring efficiency
A passion for sharing knowledge and experience driving complex projects end-to-end
You will also be eligible for equity and .

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This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Share
What you will accomplish:
Lead key changes across the selling, shopping, and shipping experiences for eBay buyers and sellers as new programs are ideated, developed, and scaled across the site.
Partner with shipping product team to prioritize initiatives that provide a better seller experience. Analyze seller and buyer feedback to prioritize most impactful improvements, and advocate and shepherd those changes into production.
Be the voice of the customer and build cases to improve the program then drive them to implementation.
Engage internal subject matter specialists (individuals or teams) to bring deeper understanding of the needs and challenges faced by sellers; and who help advise on or implement the potential solutions.
What you will bring:
Customer centric – passionate about advocating for customers
Highly flexible – able to switch gears and accept rapid change in priorities
Solution oriented – passionate about solving difficult business problems and telling the story behind the numbers
Cross-functional and collaborative – you communicate optimally with partners and technology teams to lead change
Hands-on – use peers and leadership to optimally, influence best in class performance from suppliers and internal teams
Naturally inclined to learning new things – you proactively pursue acquiring new knowledge about your work and enjoy sharing your knowledge with others
Orchestrate critical initiatives to streamline eBay's shipping experience, enhancing our user efficiency and customer satisfaction.
Foster collaboration with diverse teams, including product, design, marketing, legal, analytics, finance, and more, to drive these improvements and innovations.
Champion operational excellence through meticulous planning, analysis, and reporting of shipping projects.
Oversee the full program lifecycle of eBay's shipping transformation, ensuring it aligns with overarching business objectives.
Act as the central point of contact for all program-related matters within the shipping experience transformation.
Craft and implement a robust go-to-market strategy for shipping to improve the overall buying and selling experience.
Work with internal customers to prioritize shipping enhancements and drive innovative solutions.
Manage project execution to deliver on-time, within budget, and to scope, while maintaining key partner relationships and providing leadership with regular project updates and data-driven insights for ongoing optimization.
Experience and success working in program management and/or online commerce
Strong analytical skills with experience in ability to use research to make data-driven decisions.
A well-versed understanding of the Shipping experience on eBay both as a buyer and a seller.
Ability to operate in a fast-paced environment that’s going through tremendous growth and shifting priorities.
eBay site customer (buyer / seller) and familiarity with eBay flows and processes preferred including current shipping programs offered to customers including desired experience versus perceived experience.
The base pay range for this position is expected in the range below:
$84,800 - $146,900These jobs might be a good fit