Process Designer Global Process Excellence jobs

What you will accomplish

• Create world-class, user-centered designs and experiences which solve for customer needs, deliver on business requirements, account for technical feasibility and leverage future trends

• Use your understanding of user-centered design processes and ability to create prototypes and high quality design work to drive product design for end-to-end projects in agile, cross-functional teams

• Operate as a "Co-Founder" within the cross-functional product team by identifying and validating user problems, producing inventive and thoughtful solutions for users and the business, and shipping meaningful product updates that deliver tangible results

• Unite multiple AI-related projects into a cohesive portfolio and end-to-end experience for our customers via collaboration with our design system teams, engineers and multiple product management teams

• Deliver tested solutions via participation in user research, product discovery & testing

• 8+ years of professional experience in product design as an IC design lead working across large cross-domain and cross-functional projects which define an end-to-end customer experience

• An outstanding portfolio which demonstrates a broad range of design and product strategy across web-based and native applications and consumer experiences

• Experience using design thinking methodologies & UCD processes to drive collaboration across agile, cross-functional teams in a large organization

• Hands-on experience driving product and concept development, including generative research, storyboarding, user-journey mapping, competitive analysis, prototyping, qualitative interviews and quantitative testing

• Ability to synthesize ambiguity, bringing industry trends, research, team insights, business priorities, and partner feedback into actionable UX strategy and design execution

• Experience designing AI interfaces or other experience designing with emerging technologies

The base pay range for this position is expected in the range below:

You’ll report directly into the Senior Manager of eBay Live and work closely with cross-functional partners in design, product, engineering, research, and marketing. You will be a primary driver advancing eBay Live to industry leadership by deeply understanding seller pain points, innovating on design solutions, and integrating Live workflows into core selling experiences.

What You'll Accomplish

• Lead design strategy, architecture, and vision for eBay Live seller experiences, enabling retention and growth in a competitive live commerce landscape.

• Drive end-to-end product design, championing service-design methodologies to define and elevate the Live seller journey (onboarding, pre-stream, in-stream, post-stream, business management).

• Collaborate with senior design, product, engineering, content, and research leadership to align roadmaps, optimize workflows, and deliver scalable solutions that benefit sellers and buyers.

• Develop and iterate advanced design prototypes and narratives that bring innovative concepts to life for testing and refinement in partnership with Research and Content teams.

• Partner deeply with content and research peers to ensure seller perspectives, data, and storytelling inform UX strategy and execution across live commerce touchpoints.

• Drive executive-level presentations, storytelling, and crafting of design narratives that clearly communicate opportunities, solutions, and results to senior leadership and stakeholder audiences.

• Advocate for sellers by synthesizing research findings, competitive insights, and internal priorities into actionable UX strategy and design execution.

• Facilitate workshops, user testing, and field research to uncover seller needs, validate hypotheses, and inform design directions.

• Serve as a primary design lead and mentor for cross-team collaboration, contributing to Figma file development, service-design documentation, and process improvement initiatives.

What You'll Bring

• 10+ years of professional product design experience, with deep expertise in live commerce, marketplace, or high-velocity seller experiences.

• Advanced mastery of Figma, prototyping tools, and interactive design methods, demonstrated through a robust portfolio showcasing end-to-end product design, strategy, and delivery of complex seller-focused solutions across web and native platforms.

• Experience delivering compelling executive-level presentations, storytelling, and clear design narratives to influence senior leaders and drive alignment.

• Demonstrated ability to architect holistic, scalable design systems and drive cross-domain alignment.

• Advanced proficiency in journey mapping, service design documentation, and workshop facilitation.

• Proven success influencing product vision, roadmap prioritization, and organizational advocacy for seller needs in a high-growth environment.

• Track record of building strong partnerships with content and research peers, and collaborating effectively across cross-functional design, product, engineering, and stakeholder communities.

• Experience leading design thinking activities, user-centered research, and qualitative validation within cross-functional squads.

• Inclusive, collaborative approach—building trusted relationships and coaching others to foster innovation within and across teams.

• Commitment to ongoing learning, mentoring, and advancing design excellence.

• Background or deep interest in streaming, live commerce, video-first platforms, or game design.

The base pay range for this position is expected in the range below:

• Growth: Enable sellers to scale profitably through insights, education, a nd incentives

• Trust: Build transparent, fair, and reliable interactions across the ecosystem

• Ease: Simplify selling through intuitive tools and automation

• Community:

You’ll own both strategy and execution, building a dynamic test-and-learn roadmap, accelerating automation and personalization, and ensuring every message reflects the authentic voice and needs of our sellers.

• Develop and lead the global CRM strategy for B2C sellers, from onboarding through retention, leveraging AI to develop 1:1 personalized experiences at scale.

• Own CRM performance metrics and deliver against clear growth KPIs (Gross Merchandise Value, engagement, action adoption).

• Design the global seller lifecycle, including automated journeys and personalized communications across email and in-product messaging.

• Build and mentor a high-performing team of 10+ CRM managers and campaign specialists across regions.

• Partner with Data Science, MarTech and CRM AI Transformation teams to advance segmentation, dynamic content, AI-powered personalization, and experimentation.

• Collaborate cross-functionally with Global Seller Marketing, Product, and Seller Experience teams to align CRM programs with strategic seller initiatives.

• Define CRM testing frameworks, run A/B and multivariate tests, and use insights to optimize performance continuously.

• Represent seller CRM in global planning forums, influencing strategy and investment decisions.
  

• 10+ years of experience in technology, marketplaces or analytical functions with a proven track record of using technology, data and AI to drive measurable customer and business growth.

• Bachelor’s degree in a quantitative field. MBA preferred.

• Proven success developing and scaling CRM programs in a B2C or marketplace environment.

• Deep understanding of customer lifecycle marketing, segmentation, contact strategy, and automation.

• Strong analytical skills with proficiency in CRM analytics and experimentation frameworks.

• Excellent cross-functional leadership and stakeholder management skills.

• Passion for e-commerce and seller empowerment.
  

The base pay range for this position is expected in the range below:

The Impact You’ll Make in this Role

As a Global Procurement Category Specialist , you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by:

• Procurement Sub-Category Leadership: Initiates and designs plans to implement Global procurement solutions that will achieve measurable business results. Assembles and leads multiple project teams to implement sourcing solutions. Establishes close working relationships with business unit management and suppliers on sourcing strategies and activities. Researches and understands the short and long-term market outlook for assigned materials and feedstocks. Performs complex contract negotiations. Proactively communicates project direction and status with key regional and/or business unit management. Recommends and influences management decisions in the area of sourcing solutions. Negotiates to resolve issues, implement strategies and ensure client satisfaction
• Procurement Analysis and Design: Determines and implements solutions for multi-faceted situations regarding the distribution of business, negotiation or category strategy, supplier management, and external sources of supply. Develops cause and effect analysis and documentation. Develops and recommends tactical and strategic solutions to business unit clients and management
• Procurement Process Improvement : Identifies and implements opportunities for process improvements that improve service, speed or cost, through analysis of sourcing information and metrics. Minimizes the total product and process cost by leading cost-reduction efforts and facilitating the implementation of innovative sourcing best practices. Recognizes impacts on related processes and ensures communication of issues and proposed solutions to appropriate business and process owners.

Your Skills and Expertise

To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

• Bachelor’s degree or higher in Business, Supply Chain or Engineering (completed and verified prior to start)
• Three (3) years of combined in sourcing, procurement, supply chain, or chemical & polymer engineering experience in a private, public, government, or military environment

Additional qualifications that could help you succeed even further in this role include:

• Supplier relationship management
• Negotiation experience
• Strong writing skills
• Strong collaboration skills with internal and external stakeholders
• Project management training, experience and aptitude

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

Please access the linked document by clicking select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.

Job Title

Global Transportation & Energy Marketing Leader

The Impact You’ll Make in this Role

As Global Transportation & Energy Marketing Leader within the Transportation and Electronics Business Group, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by:

• Building, leading, and inspiring the global Transportation & Energy Marketing Team.
• Leading 3Ms global marketing strategy for the Transportation & Energy verticals including brand story, messaging, positioning, content, digital, campaign, events, account-based marketing, channel marketing, and analyst engagement strategies.
• Develop compelling and differentiated messaging, value propositions and storylines that connect 3M's expertise, products and solutions for customers across Automotive, Commercial Vehicles, Rail, and Energy.
• Develop global marketing campaigns to drive awareness and demand for 3M products and solutions.
• Drive product and customer stories with an industry lens and ensure they are delivered through industry-specific digital channels, campaigns, analysts, press, events and 3M executives.
• Use market insights and competitive analysis to shape our sales, go-to-market, and industry marketing approach.
• Develop and deliver impactful sales tools for 3M sellers.
• Develop, support, and deliver keynotes and panels across industry conferences and tradeshows.
• Drive execution of our global marketing strategy by collaborating with Marketing Center and Area teams.
• Work with our channel and distribution marketing teams on industry aligned channel marketing strategies.
• Build and maintain relationships with executives, customers and industry analysts.

Your Skills and Expertise

To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

• Bachelor's degree in Marketing, Communications, Business Administration (completed and verified prior to start).
• Ten (10) years' combined experience in Industry Marketing, Product Marketing, Business Development, and/or Business Management

​ Additional qualifications that could help you succeed even further in this role include:

• MBA from an accredited institution.
• Strong track record of collaboration and cross-functional teamwork.
• Strong analytical skills and ability to interpret data and drive decisions.
• Excellent presentation and communication skills.
• Experience in an Industrial/Manufacturing or Material Science company serving customers across transportation or Energy industries is a plus.

Work location:

• This role follows an on-site working model, requiring the employee to work at least four days a week at the 3M Center in Maplewood, MN or Livonia, MI

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

Please access the linked document by clicking select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.