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What you’ll achieve
As an, you will lead efforts to make on-device AI real for our customers. This role will be pivotal in turning the on-device AI story into more than just a story, you will hunt for the opportunities that are technically feasible, “sell” customers on giving us their time and insights and be a bridge to our engineering team to develop proofs of concept (POC) for stakeholders.
Manage Development of POCs, Co-Innovations and non-hardware alpha products:
Evaluate and Transition Projects:
Support CTO Office Initiatives:
Essential Requirements:
Desirable Requirements:
These jobs might be a good fit

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Key Responsibilities:
Platform Administration:
Administer Microsoft Purview, Microsoft Defender for Office, and eShare, ensuring optimal performance and availability of the platforms.
Configure and manage security settings, policies, and policy exceptions within Microsoft Purview, Defender for Office, and eShare.
Follow change management life cycle for all configuration changes by testing in DEV and QA prior to promoting to Production through documenting change requests in ServiceNow.
User Support:
Respond to user incident tickets where a security tool has hindered their ability to perform a task (e.g., send email, receive email, copy to USB). Ensure tickets are resolved per SLAs.
Troubleshoot and identify root cause of user’s issue, implementing configuration change if required. Keep user informed through process with updates. Escalate to client stakeholders as required.
Create and maintain user support documentation, including KB articles, known issue posts, and SharePoint informational materials.
Collaboration and Communication:
Work closely with supporting IT, security, and email teams to integrate Microsoft Purview, Defender for Office, and eShare with existing systems and workflows.
Communicate effectively with stakeholders to report on operational status, escalations, blockers, and recommendations for improvement.
Continuous Improvement:
Monitor and report on data classification usage and data loss prevention (DLP) policy hits.
Stay updated on the latest features, updates, and best practices related to Microsoft Purview, Defender for Office, and eShare.
Identify opportunities for process improvements and automation within the operations of Microsoft Purview, Defender for Office, and eShare.
Automate repetitive activities through scripting (PowerShell, Python) and automation (Tines, PowerAutomate, etc.)
Documentation and Reporting:
Maintain accurate documentation and SOPs (Standard Operating Procedures) of current configurations, processes, and procedures related to Microsoft Purview, Defender for Office, and eShare operations.
Generate reports on workstream performance and metrics for management review.
Keep an updated project plan on a weekly cadence and report to stakeholders and project management as timelines shift or are delayed.
Team Leadership
Work alongside an international team across multiple time zones.
Identify asks from client stakeholders and assign to team members based on interest, skillset, and bandwidth. Track tasks to completion and provide updates to requesting stakeholders.
Provide team with technical support as an SMR on in-scope technologies.
Escalate issues and roadblocks to EY leadership as needed.
Qualifications:
Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field.
3+ years of proven experience in managing and supporting security and compliance solutions within Microsoft Purview and Microsoft Defender for Office.
Excellent problem-solving skills and attention to detail.
Strong communication and interpersonal skills.
Scripting experience, including PowerShell, Python, etc.
Automation experience, including Tines, PowerAutomate, etc.
Ticket and change management experience in ServiceNow.
Experience with leading an international team across multiple time zones.
Preferred Skills:
Experience or knowledge in eShare technologies.
Experience with dashboarding and metrics, including through Excel, PowerBI, Splunk, etc.
Experience maintaining multiple security tenants, GCCH and Commercial versions.
Relevant certifications (e.g., Microsoft Certified: Security, Compliance, and Identity Fundamentals, Microsoft Certified: Azure Security Engineer Associate, CISSP, CIPT)
Work Environment:
This position may require occasional after-hours support and on-call availability. The Microsoft Purview and Defender for Office Operations Engineer will work in a collaborative team environment, contributing to the overall security and compliance posture of the organization.
What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

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We’re creating a new and highly strategic role in the Office of the CEO for a hands-on AI-native technologist who can shape, prototype, and help lead the next generation of AI-driven experiences at eBay. Reporting to the Chief of Staff to the CEO, you will serve as a strategic technical partner and prototyping force multiplier in the Office of the CEO. You'll explore and bring to life new ideas that leverage emerging AI technologies while working in close proximity to our CEO, helping shape and define what the future of eBay should look and feel like in an AI-powered world. This is a rare opportunity to partner directly with the CEO and senior leadership, acting as both a thought partner design technologist. Everything from turning high-level visions into tangible, intelligent prototypes that push the boundaries of what’s possible in e-commerce.
Vision Partner to the CEO
Work directly with the CEO to define and evolve eBay’s AI-forward product vision through whiteboard thinking, rapid prototyping, and technical demos.
Act as a real-time collaborator and technical translator—taking loosely defined, speculative, or exploratory ideas and giving them shape and substance.
Analyze continuously the frontier of emerging AI technologies (agents, multimodal models, orchestration layers, etc.) for strategic relevance to eBay’s mission.
Rapid Prototyping & Applied AI Exploration
Build lightweight proof-of-concept tools, intelligent experiences, and interactive mockups that communicate ideas clearly and compellingly.
Translate experiments into influential narratives that inspire internal teams and inform roadmap strategy.
Cross-Team Advocacy & Strategic Leadership
Work across product, platform, and design teams to socialize future-facing ideas and technical possibilities.
Highlight key trends, tooling evolutions, and industry leanings to senior leadership.
Contribute to internal thought leadership and frameworks for how eBay approaches innovation in an AI-first world.
What you will bring:
A strong background (7+ years of experience) in engineering, technical product development, prototyping, or innovation roles—preferably in high-velocity environments or startups.
Demonstrated aptitude in navigating emerging technologies : including LLMs, prompt engineering, agentic workflows, orchestration frameworks (LangChain, AutoGen, Semantic Kernel), and generative UI platforms.
Proven ability to prototype rapidly across a range of mediums—code, design tools, visual mockups, interactive demos.
Experience working with or building MCP-compatible systems or plugins (e.g., Figma Dev Mode, VS Code extensions, API toolchains).
Comfort working with modern AI developer tools such as Cursor, Copilot, v0.dev, Claude, or OpenAI APIs.
Comfort navigating ambiguity and acting with high autonomy—able to move fluidly between strategic thinking and technical execution.
Strong communication and storytelling skills—capable of framing technical ideas to executive stakeholders with clarity.
Passion for working on transformative products and a strong point of view on how AI can reimagine commerce and human-computer interaction.
The base pay range for this position is expected in the range below:
$197,200 - $263,300
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This role will provide ongoing systems analysis and support, including installation, customization, maintenance, and troubleshooting of hardware/software systems. You will provide support to address availability and reliability for issues on systems in our stores, offices and facilities. Operational responsibilities include remediation of daily incident tickets, system compliance responsibilities, system run enhancement testing and staging, policy/procedure enhancements and adherence, client contact coordination, and operational recommendations. You will also play a large role in disaster recovery procedures and direct recovery operations in the event of destruction of all or part of our infrastructure or other system components.Key job responsibilities- Address daily incident tickets and system compliance requirements
- Performs trouble-shooting, basic deployment, and remote repair on various technology systems.- Presents status reports and incident trends to leadership.- Provide Tier 2 support for our back office and sales floor technologies from infrastructure to devices used daily.
- Works as a technical subject matter expert on projects and technology deployments
- Participate in On Call rotation for 24x7 Support.A day in the life
This role works closely with multiple teams to manage the daily operations for support, while leveraging data and metrics to enhance operational effectiveness daily and help to identify trends in support gaps. You will also work closely with business partners on support escalations and provide feedback.
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
- 4+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 4+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
- 4+ years of technical support experience
- 4+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- Bachelor's degree in IT, computer science or equivalent
- 4+ years of supporting and maintaining a corporate network environment experience
- 4+ years of supporting a windows server environment experience
- Experience supporting video conference and teleconference equipment
- Experience driving IT projects to completion with little supervision
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications

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What you will accomplish:
What you will bring:
Qualification Preferences:
The base pay range for this position is expected in the range below:
$60,000 - $101,500
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Senior Manager Project Office
:Market GCA
: Transformation Office
Direct Reporting Line:Director Project Office
Indirect/Secondary Reporting Line:
:
Number of Personnel Managed: -
Cost Center/Budget and/or Revenue Responsibility:
Purpose & Overall Relevance for the Organization:
Develop, support and manage key initiatives across the organization to achieve GCA’s top priorities
He/she will achieve this mission by:
KPIs:
Knowledge, Skills and Abilities:
Requisite Education and Experience / Minimum Qualifications:

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What you’ll achieve
As an, you will lead efforts to make on-device AI real for our customers. This role will be pivotal in turning the on-device AI story into more than just a story, you will hunt for the opportunities that are technically feasible, “sell” customers on giving us their time and insights and be a bridge to our engineering team to develop proofs of concept (POC) for stakeholders.
Manage Development of POCs, Co-Innovations and non-hardware alpha products:
Evaluate and Transition Projects:
Support CTO Office Initiatives:
Essential Requirements:
Desirable Requirements:
These jobs might be a good fit