Network Support Specialist jobs

Are you passionate about technology and motivated to use your skills and knowledge to support others? As a Network Support Specialist here at Expoint, you will provide technical support for those experiencing network issues, as well as troubleshooting and resolving server and networking problems. This role requires an advanced understanding of networking theory and practice and is an excellent opportunity to develop your career. You will be responsible for deploying and configuring network elements and systems, as well as monitoring and diagnosing network performance issues. Additionally, you will be expected to stay up-to-date with the most current network technology implementations and trends, and provide recommendations and approaches to integrate new and emerging technology within the organization. You will be the critical link between operations and technology. By proactively monitoring the stability and performance of the network, you'll help ensure optimal performance for our client base. As a Network Support Specialist, you need to be comfortable working in a dynamic, high pressure environment and have excellent problem-solving skills. Excellent communication and interpersonal skills are necessary to succeed in this role. You need to be able to develop and deliver user manuals, technical documentation and training. You will also be expected to handle customer service requests and ensure resolution of customer concerns. If you are an analytical problem solver with comprehensive network knowledge and superior communication abilities, then this is an ideal role for you. Join our Expoint family and develop your career as a Network Support Specialist today!