Marketing Communications Specialist jobs
Ebay Head Brand Marketing eBay Live United States, California, San Francisco
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What makes this role exciting is the incredible potential within the Live Shopping market . You’ll have the chance to:
Drive significant impact: Your strategies will directly contribute to eBay’s growth and leadership within a high-profile part of our business.
Innovate and experiment: From testing new paid media channels to piloting unique content formats, you’ll have the freedom to define new ways to connect with audiences.
Build and lead a team: Foster creativity and performance within a dedicated team focused on live shopping success.
Leverage our unique position:
Define, grow, and engage audiences for eBay Live — building strategies to grow customers across categories (channels, tactics, messaging, creative, etc).
Develop and execute integrated marketing campaigns , from awareness through conversion, ensuring a cohesive experience across paid, owned, and earned channels.
Lead a rigorous “test and learn” approach in paid media, identifying high-performing tactics and scaling them to achieve brand and business objectives.
Craft a compelling brand narrative for eBay Live, balancing the needs of diverse verticals with eBay’s overarching business goals.
Partner cross-functionally with internal marketing, product, design, research, communications, and category teams to deliver seamless customer experiences.
Use insights and analytics to measure impact, identify opportunities, and continually refine audience and media strategies.
Cultivate relationships with creators, influencers, and partners to expand reach and community engagement.
Manage and optimize budgets
10+ years of brand and/or growth marketing experience , including direct expertise in live shopping, livestream commerce, or interactive retail platforms .
Demonstrated success in audience definition, acquisition, and conversion across multiple verticals.
Proven ability to develop, test, and scale paid media strategies that drive measurable business impact.
Strong leadership and team-building skills, with experience guiding cross-functional teams in complex, fast-paced environments.
Deep understanding of consumer behavior in live shopping contexts and how to engage diverse communities.
Exceptional communicator and collaborator, with the ability to influence stakeholders at all levels.
The base pay range for this position is expected in the range below:
$162,000 - $216,300These jobs might be a good fit
Ebay Director Internal Communications United States, California, San Jose
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What You Will Accomplish:
Develop and lead a global internal communications strategy that supports GMX’s vision, strategic priorities, and transformation across all markets.
Serve as a trusted advisor to senior leadership , shaping authentic messaging around market entry, customer experience, cross-border trade, localization, and sustainability.
Translate complex strategies —from AI-driven localization to platform modernization—into clear, engaging messaging that resonates across languages, roles, and geographies.
Enable change management and integration of new teams by creating communications that reinforce ways of working, culture-building, and organizational alignment.
Partner with the Chief of Staff and People Partner to guide employees through transformation, focusing on engagement, resilience, and team health.
Collaborate across functions (Global Communications, Product, Tech, Analytics, Business Operations) to ensure consistency and alignment with company-wide priorities.
Support executive communications including leadership narratives, All Hands, emails, campaigns, and video scripts that amplify the voice of GMX leadership.
Adapt communications for regional and cultural nuance , fostering inclusion and unity across a globally dispersed workforce.
Build rhythms and feedback mechanisms
What You Will Bring:
12+ years of experience in internal and executive communications, with proven success in global, matrixed organizations—ideally in ecommerce, retail, tech, or platform environments.
8+ years leading high-performing communications teams and delivering programs from strategy through execution.
Demonstrated ability to support organizational transformation , including change management, team integration, and modernization initiatives.
Global fluency : strong cultural awareness and the ability to tailor messaging across diverse audiences; language skills or multicultural experience are a plus.
Proven storytelling and writing excellence , with a style that is modern, concise, human, and adaptable across cultures.
Comfort with ambiguity and change , paired with resilience, collaboration, and a sense of humor.
Experience shaping communications around ways of working and integration of new teams in fast-evolving environments.
A BA in Communications, Journalism, Public Relations, or related field ; advanced degree (MBA/MS) strongly preferred.
A global mindset
The base pay range for this position is expected in the range below:
$190,400 - $254,200Ebay Senior Manager Brand Communications United States, New York, New York
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Lead Brand Storytelling: Define and evolve eBay’s brand narrative to reflect our purpose and differentiation across consumer audiences.
Develop Integrated Campaigns: Build and execute innovative, cross-channel communications campaigns that elevate brand visibility and strengthen marketplace consideration.
Partner Across Functions: Collaborate with Marketing, Creative, and Business Units to align storytelling with brand campaigns and product initiatives.
Drive Earned Media Impact: Cultivate strong media relationships and deliver coverage that showcases eBay’s relevance in culture, innovation, and purpose.Manage Global Agency Partners: Lead agency partners in concepting and delivering high-impact campaigns that reinforce eBay’s global brand positioning.
Enhance Reputation:
Minimum 10 years of experience in brand, consumer, or corporate communications , ideally across both agency and in-house roles.
Proven success in building and leading integrated communications strategies for global brands.
Strong media and influencer relationships across business, culture, and lifestyle verticals.
Deep understanding of consumer insights, cultural trends , and how to connect them to brand storytelling.
Ability to influence and partner with senior leaders and cross-functional teams in a matrixed global organization.
Exceptional written and verbal communication skills, with a creative and strategic mindset.
Travel: Occasional travel required for events, shoots, and team collaboration.
The base pay range for this position is expected in the range below:
$162,000 - $216,300Unity Senior Product Marketing Manager United States, Oregon
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- Draft, write, and maintain clear messaging based on your first-hand insight on the market, audiences, and the industry. You mine information and help the business understand what it is and why it matters.
- Build, run, and be the central orchestration point on product launches, being accountable for bringing the right people together to execute on a bill of materials that achieves our goals. You concept and publish content.
- Support the revenue organization with sales enablement and customer facing materials about your product and initiatives. Building this relationship is critical.
- Know the product/solution intimately, the actual technology, and be able to empathize with the user experience. You deliver demos, training, and showcase the product.
- Be the source of truth on the latest product changes by working with product management. Translate the roadmap and new business dynamics into actionable marketing activities.
- Proven experience writing positioning and messaging frameworks that translate features into value-based messaging.
- Ability to proactively work cross-team and cross-org, driving alignment with key collaborators for impactful go-to-market execution.
- Effectively connect with customers and partners to understand insights or contribute to research.
- Curiosity about getting things done in a growing and flexible organization with a willingness to do things differently.
- Skilled communicator who actively seeks feedback, learns from mistakes, and builds on existing work to have an even bigger impact.
- Experience working on subscription services and support in a SaaS environment
- Partner Marketing or consulting experience
- Relocation support is not available for this position
- Work visa/immigration sponsorship is not available for this position
This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.
Gross pay salary$123,300—$184,900 USDEbay Senior Manager Fashion Communications United States, New York, New York
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Own the Fashion Narrative: Craft and evolve eBay’s fashion story to emphasize assortment, trust, and community.
Lead Integrated Campaigns: Build and execute innovative communications campaigns that highlight eBay’s role in the fashion resale economy.
Drive Earned Media Excellence: Secure consistent coverage across fashion, lifestyle, and business outlets, elevating eBay’s visibility and relevance with consumers and industry.
Build Influencer Partnerships: Partner with creators, stylists, and tastemakers who authentically connect eBay to modern fashion culture.
Collaborate Across Teams: Work closely with the Fashion Business, Marketing, Merchandising, and Creative teams to support major fashion moments and seasonal campaigns.
Manage Global Agencies: Direct agency partners to execute strategic, on-brand storytelling across markets.
Spot Trends and Opportunities:
Minimum 10 years of fashion PR experience, with a mix of agency and in-house leadership preferred.
Strong network of fashion media, editors, stylists, and influencers across global markets.
Demonstrated success in developing and leading integrated PR campaigns for global brands or fashion platforms.
Deep understanding of fashion industry dynamics, sustainability, and resale trends.
Strong creative instincts and the ability to translate business priorities into media-worthy narratives.
Proven ability to influence, collaborate, and deliver in a fast-paced, matrixed environment.
The base pay range for this position is expected in the range below:
$162,000 - $216,300Ebay Customer Ops Specialist -Jacksonville United States, Florida
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What you will accomplish:
Devote yourself to ensuring customer satisfaction
Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty
Assist with answering customer inquiries and problems by routing customer to the appropriate contact and or department
Provide timely, empathetic support to customers through our Zendesk software, handling incoming chats and emails with care and speaking with Caramel customers over the phone
Build strong feedback loops between customers and internal teams to continually improve customer experiences
Maintain and influence Standard Operating Procedures (SOPs) to ensure consistency and effectiveness and enhance our customer Knowledge Base/FAQ to proactively address common queries and reduce ticket volume
Identify and promptly resolve customer issues, collaborating with cross-functional teams as needed to deliver exceptional service
What you will bring:
2+ years of technology customer support experience with exceptional customer service skills
Technology or automotive industries experience
Proficient with or the ability to quickly learn an array of computer software and Microsoft office applications
Effective communication skills via any means with individuals of any level internally and externally, employing a consultative approach
Ability to help non-technical customers solve technical issues, employing sophisticated problem-solving and analytical skills
Automotive industries experience and basic knowledge of automobile terminology and purchase and sale documentation preferred
Bachelor’s degree or equivalent a plus
Where & When You Will Work:
Remote Hybrid - must be based in Jacksonville FL
Remote four days per week - must be in office Wednesdays, and available for periodic (likely quarterly) in-office meetings. Office location is Southside Estates neighborhood of Jacksonville FL.
Working Schedule: Monday - Friday, 9:00am - 5:00pm EST
The base pay range for this position is expected in the range below:
Unity Customer Success Sales Consultant APAC Product Specialist United States, Connecticut, New Haven
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- Partner with APAC Sales teams to identify, qualify, and position Unity’s Customer Success products, including Support, Training, and Consulting, to drive customer adoption and retention.
- Collaborate with SMEs and regional stakeholders to design and scope customised success solutions aligned with customer goals.
- Track and report on Customer Success deal pipeline across the APAC region, providing insights that support forecasting and revenue growth.
- Work cross-functionally with Enablement, Customer Success, and Delivery teams to ensure a seamless transition from pre-sales to execution.
- Represent Customer Success in strategic customer discussions, sharing best practices and showcasing the value of Unity’s long-term engagement model.
- Proven ability to support sales teams in qualifying and positioning Customer Success, Support, Training, or Consulting offerings to enterprise clients.
- Strong understanding of SaaS or real-time 3D (RT3D) technologies and how they enable digital transformation across industries.
- Proficiency in managing and analysing sales pipelines using CRM tools such as Salesforce.
- Demonstrated skill in building and delivering customer-facing presentations or proposals that align technical solutions to business outcomes.
- Experience collaborating across regional and global teams to drive consistency and operational excellence in pre-sales activities.
- Familiarity with Unity’s ecosystem, real-time 3D workflows, or digital twin applications across industry and gaming sectors.
- Experience supporting enterprise or government clients within the APAC region.
- Knowledge of customer success methodologies or service delivery frameworks.
- Exposure to professional training, consulting, or enablement program design.
- Relocation support is not available for this position
- Work visa/immigration sponsorship is not available for this position
This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.
Share
What makes this role exciting is the incredible potential within the Live Shopping market . You’ll have the chance to:
Drive significant impact: Your strategies will directly contribute to eBay’s growth and leadership within a high-profile part of our business.
Innovate and experiment: From testing new paid media channels to piloting unique content formats, you’ll have the freedom to define new ways to connect with audiences.
Build and lead a team: Foster creativity and performance within a dedicated team focused on live shopping success.
Leverage our unique position:
Define, grow, and engage audiences for eBay Live — building strategies to grow customers across categories (channels, tactics, messaging, creative, etc).
Develop and execute integrated marketing campaigns , from awareness through conversion, ensuring a cohesive experience across paid, owned, and earned channels.
Lead a rigorous “test and learn” approach in paid media, identifying high-performing tactics and scaling them to achieve brand and business objectives.
Craft a compelling brand narrative for eBay Live, balancing the needs of diverse verticals with eBay’s overarching business goals.
Partner cross-functionally with internal marketing, product, design, research, communications, and category teams to deliver seamless customer experiences.
Use insights and analytics to measure impact, identify opportunities, and continually refine audience and media strategies.
Cultivate relationships with creators, influencers, and partners to expand reach and community engagement.
Manage and optimize budgets
10+ years of brand and/or growth marketing experience , including direct expertise in live shopping, livestream commerce, or interactive retail platforms .
Demonstrated success in audience definition, acquisition, and conversion across multiple verticals.
Proven ability to develop, test, and scale paid media strategies that drive measurable business impact.
Strong leadership and team-building skills, with experience guiding cross-functional teams in complex, fast-paced environments.
Deep understanding of consumer behavior in live shopping contexts and how to engage diverse communities.
Exceptional communicator and collaborator, with the ability to influence stakeholders at all levels.
The base pay range for this position is expected in the range below:
$162,000 - $216,300These jobs might be a good fit
