Engineering Technician jobs

Job Description:

Job Description:

This position is critical to shaping the organization’s cloud security roadmap. You will drive architectural refactoring, implement cloud-native security frameworks, and ensure compliance with industry standards and regulatory requirements. Your leadership will enable secure innovation and operational resilience at scale.

Strategic Leadership
• Define and execute the enterprise cloud security strategy, aligning with business objectives and regulatory mandates.
• Lead security architecture modernization, including refactoring legacy systems for resilience and compliance.
• Champion cloud security best practices and integrate advanced security solutions across AWS, Azure, and GCP.

Technical Oversight
• Architect and oversee multi-cloud security deployments using Infrastructure-as-Code (IaC) and Policy-as-Code (PaC).
• Implement and optimize Cloud Security Posture Management (CSPM), CNAPP platforms (e.g., Wiz), and other advanced security tools.
• Design and enforce secure CI/CD pipelines, automated testing, and deployment practices.
• Establish security governance models, including identity and access management, workload protection, and compliance monitoring.

Governance & Risk Management
• Ensure alignment with CIS, NIST, ISO 27001, and other regulatory frameworks.
• Partner with internal and external stakeholders to manage security incidents, threat intelligence, and risk mitigation strategies.

Team Development & Mentorship
• Build and mentor a high-performing cloud security engineering team.
• Foster a culture of innovation, accountability, and continuous improvement.

Required Skills
•10+ years in cloud security engineering, with 5+ years in leadership roles within large-scale enterprises.
• Proven experience in multi-cloud security architecture (AWS, Azure, GCP) and cloud-native security services.
• Expertise in architectural refactoring, workload migration, and security governance models.
• Strong knowledge of CSPM, SSPM, CIEM, CWPP solutions and CNAPP platforms (e.g., Wiz).
• Familiarity with Cloud Security Alliance, CIS benchmarks, and SANS standards.

Preferred Skills
• Hands-on experience with container security (Docker, Kubernetes) and orchestration platforms.
• Proficiency in Python, PowerShell, Bash for automation and UAT testing.
• Experience with financial industry compliance and regulatory frameworks.
• Strong communication skills to influence executive leadership and articulate technical strategies to non-technical audiences.

Skills:

• Influence

• Risk Management

• Solution Design

• Stakeholder Management

• Technical Strategy Development

• Analytical Thinking

• Application Development

• Collaboration

• Result Orientation

• Solution Delivery Process

• Agile Practices

• Architecture

• Automation

• Data Management

• DevOps Practices

This job is responsible for overseeing the engineering and operational health of video infrastructure used for live events, broadcasts, and media workflows across internal and off-site environments. Key responsibilities include supporting post-production environments and partnering with internal technical teams to ensure enterprise infrastructure is configured and supported for system reliability. Job expectations include expert-level technical planning, real-time response, and continuous alignment to event production and broadcast standards & requirements.

Responsibilities:

• Oversees the architecture and daily operations of broadcast, event spaces, and post-production infrastructure across studios and event spaces
• Ensures high-quality video and audio signal acquisition, routing, and encoding for both live and recorded content
• Manages system readiness and proactively maintain production-critical infrastructure across all supported locations
• Supports installation, configuration, and monitoring of production gear, edit suites, and media delivery workflows
• Collaborates with event leads, engineers, and internal support teams to deliver flawless live event and broadcast experiences
• Leads technical planning and execution for system upgrades, expansions, and continuity-of-service efforts
• Documents configurations, standard operating procedures, and technical guidelines; resolves technical issues and uphold production readiness standards across environments

Required Qualifications:

• Minimum 5 years’ experience in live broadcast engineering, master control, or technical operations.
• Strong technical knowledge of broadcast audio/video systems (e.g., Ross switchers, Yamaha consoles, Dante networking).
• Operational experience with live streaming platforms and encoding technologies.
• Working knowledge of IP networking, including routing, protocols, and configuration.
• Proficiency in Microsoft Office tools, especially Excel, Visio, and Project.
• Experience with collaboration platforms such as Webex, Zoom, and TelePresence in a broadcast context.
• Ability to manage multiple projects, prioritise tasks, and communicate effectively across teams.
• Willingness to work flexible hours, including occasional early mornings, evenings, or weekends.
• Ability to handle confidential and sensitive information with discretion.

Desired Qualifications:

• Experience building and maintaining SharePoint sites for collaboration and documentation.
• Familiarity with Makito encoders, Kollective peering, and Kaltura KMS.
• Knowledge of caption encoders, RTS comms systems, and Autocue prompting.
• Exposure to Adobe Creative Suite for media asset management.
• Understanding of video-over-IP delivery, video-over-fibre, and DMX lighting configuration.
• Experience with server technologies (e.g., Windows Server 2008/2012, SQL Server).
• Ability to mentor junior technicians and support onboarding.
• Demonstrated ability to drive innovation and propose new technical solutions.
• Industry certifications or professional memberships (e.g., SMPTE, AVIXA) are advantageous.

Skills:

• Production Support
• Risk Management
• System Installation
• Technical Documentation
• Technical Troubleshooting
• Collaboration
• Planning
• Process Management
• Project Management
• Resource Management
• Adaptability
• Data Collection and Entry
• Event Planning
• Process Simplification
• Written Communications

High School Diploma / GED / Secondary School or equivalent

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Responsible for complete software development process including requirement analysis, design, development, deployment, and support

• Collaborate with other cross functional teams in order to create tight integrations of product features and infrastructure

• Write clean, testable, readable, scalable and maintainable code that scales and performs well for thousands of customers

• Participate actively and be a factor to design and development discussions

• Identify areas for improvement within the team and actively push for positive change through new initiatives or optimizations

• Ability to troubleshoot issues in production environment and continuously improve the code and process to reduce the impact

Your Experience

• 7+ years of solid experience in programming, design and development

• Extensive hands-on (expert level) programming skills in Golang and Python

• Extensive experience working on public cloud platforms like GCP and AWS, with good understanding of cloud networking, IAM roles and policies, and experience using cloud native services like pubsub, cloud storage and Big Query

• Exposure to CI/CD pipelines and tooling such as Gitlab, etc.

• Experience in delivering application performance monitoring visualizations with any of the following - Grafana / ELK / Cloud monitoring.

• In depth understanding of DNS protocols, extensions, DNS resolution infrastructure and ecosystem.

• Knowledge of Networking and Routing protocols like BGP, TCP/IP, HTTPS, SSL/TLS, etc

• M.S./B.S. degree in Computer Science or Electrical Engineering

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between: $185,000 - $210,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found

All your information will be kept confidential according to EEO guidelines.

The Difference You Will Make:

• Establish and champion a high-performing engineering culture focused on technical excellence, strong ownership, and inclusion.
• Partner closely with product leaders, operations, and cross-functional stakeholders to translate and influence business priorities into technical strategy and deliverables.
• Drive the adoption of agile, iterative development processes that consistently deliver high-quality, predictable outcomes.
• Coach and mentor engineers and other leaders, elevating talent and fostering an environment of continuous learning.
• Shape and execute on the ARC strategy, modernizing the platform to meet the aspirations of differentiated and resilient global support.
• Help ensure business priorities and technical investments are balanced to delivery long term health of systems.
• Manage, grow, and inspire a distributed team of engineers working on large-scale systems at the core of Airbnb’s customer support experience.

Exciting Projects You Will Lead:

• Project Vicarius: A groundbreaking initiative that provides disaster recovery and regional failover capabilities for customer support. Vicarius ensures that even during major regional or infrastructure outages, ambassadors can continue to serve guests and hosts by intelligently routing critical interactions, especially safety cases, to available teams in alternate regions with minimal disruption.
• Differentiated Service: Build and scale the AI powered systems that deliver differentiated, personalized support to our most valued customers. This enables targeted experiences—such as expedited assistance for premium guests or specialized handling for critical issues—by deeply integrating customer attributes and ambassador skills into routing decisions.
• Routing 2.0: Lead the transformation from complex, queue-based routing to a modern, skills-based and data-driven intelligent routing engine. Routing 2.0 dramatically reduces operational complexity and unlocks more adaptive, intelligent, and efficient assignment of cases to the best-suited ambassadors based on skills, proficiency, and business goals. This project has the potential to transform how business manages routing with strategic investment in a system that can auto balance capacity (available agents) and demand (incoming contacts) to make dynamic decisions that enhance community experience.
• Skill-Based Routing:Implement a sophisticated skills and proficiency framework that matches every customer inquiry with the best-equipped ambassador. This strategic shift from static queues to dynamic agent attributes enables faster resolution, higher customer satisfaction, and more effective utilization of our ambassador workforce.

Your Expertise:

• Proven engineering leadership experience (ideally 5+ years managing engineers, with at least 2+ years at a manager-of-managers level).
• Deep expertise in large-scale backend systems, distributed services, or enterprise applications—preferably in the customer support or communications domain.
• Hands-on experience establishing agile, iterative engineering processes and driving continuous improvements in quality and predictability.
• A strong track record of influencing cross-functional outcomes and building trusted partnerships with Product, Operations, and Data teams.
• Demonstrated success in strong engineering culture with accountability and ownership around core engineering tenants such as quality, availability and scalability of solutions
• Excellent communication skills and a demonstrated ability to lead, inspire, and grow high-performing technical teams.
• A passion for delivering delightful experiences for both end-users and internal stakeholders.

Offices: United States

Job Description:

Job Description:

This job is responsible for defining and leading the engineering approach for complex features to deliver significant business outcomes. Key responsibilities of the job include delivering complex features and technology, enabling development efficiencies, providing technical thought leadership based on conducting multiple software implementations, and applying both depth and breadth in a number of technical competencies. Additionally, this job is accountable for end-to-end solution design and delivery.

Responsibilities:

• Ensures that the design and engineering approach for complex features are consistent with the larger portfolio solution

• Define the technology tool stack for the solution and evaluate and adapt new testing tool/framework/practices for team(s)

• Enables team(s)/applications with Continuous Integration/Continuous Development (CI/CD) capabilities and engages with other technical stakeholders pertaining to efficient functioning of CI-CD pipeline

• Guides and influences team(s) on design and best practices for high code performance –e.g. pairing, code reviews

• Provides end-to-end delivery of complex features, including automation, for either a single team or multiple teams, at the program level

• Conducts research, design prototyping and other exploration activities such as evaluating new toolsets and components for release management, CI/CD, and features

• Works with stakeholders to establish high-level solution needs and with architects for technical requirements

What You'll Do:

• Hands-On Technical Leadership & Development: Dedicate a part of your time to writing high-quality, production-ready code for key features and initiatives. Lead by example as the team's foremost technical expert, driving design, architecture, and implementation of robust solutions using .NET Core 8.

• Team Mentorship & Growth: Manage and mentor a team of .NET developers, fostering a culture of excellence and continuous learning. Provide direct technical guidance through collaborative design sessions, in-depth code reviews, and one-on-one coaching to elevate the team's capabilities.

• Drive Technical & Architectural Excellence: Architect scalable, maintainable, and secure applications. Champion and implement software development best practices for coding standards, CI/CD, automated testing, and security.

• Strategic Collaboration: Partner with Product Managers, QA, and SRE to translate business requirements into clear technical specifications and achievable roadmaps, ensuring your team is building the right solutions effectively.

Required Qualifications:

• 10+ years of experience required technical expertise in software development using .NET 8 and C#.

• Proven experience in a hands-on technical leadership or management role, where you were still actively coding and designing systems.

• Mastery of building web applications and services using ASP.NET Core (Web API & MVC).

• Strong experience with relational databases, specifically Oracle.

• Proficiency with front-end development, including HTML, CSS, JavaScript, jQuery, and experience with modern frameworks like VueJS or ReactJS.

• Solid experience implementing and managing CI/CD pipelines, as well as good understanding of source control best practices (GIT)

• Experience writing and maintaining unit tests using frameworks like NUnit or xUnit.

• Deep understanding of web security principles (e.g., OAuth 2.0) and API design patterns (e.g., REST).

• Excellent problem-solving skills and the ability to articulate complex technical concepts to a non-technical audience.

Desired Qualifications:

• Direct experience working in the payments systems or FinTech industry.

Skills:

• Automation

• Influence

• Result Orientation

• Stakeholder Management

• Technical Strategy Development

• Application Development

• Architecture

• Business Acumen

• Risk Management

• Solution Design

• Agile Practices

• Analytical Thinking

• Collaboration

• Data Management

• Solution Delivery Process

Bachelor’s degree or equivalent work experience.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As the Director of Engineering, you will be a key leader, setting the technical vision and strategy for a significant area of development within Prisma AIRS. You will be responsible for driving the development of this industry-defining platform, scaling our engineering teams, and collaborating with senior leadership to ensure our technology strategy aligns with the broader business objectives.

Your Impact

• Strategic Leadership: Define and execute the technical strategy and roadmap for your area of ownership within the Prisma AIRS engineering organization, managing multiple teams and engineering managers.

• Organizational Scaling: Build and lead a high-performing engineering organization. Excel at recruiting, mentoring, and retaining top-tier engineering talent and managers.

• Technical Vision: Drive the architectural direction for a complex, highly scalable, cloud-native AI security platform within your domain. Make critical high-judgment decisions on technology, architecture, and long-term design.

• Cross-Functional Execution: Partner seamlessly with senior leaders across Product Management, AI Research, UX, and other engineering leaders to deliver on a cohesive product roadmap.

• Executive Communication: Clearly articulate technical vision, strategy, project status, and risks to senior stakeholders and executive leadership.

• Culture of Innovation: Foster a results-oriented culture of innovation, execution, collaboration, and engineering excellence, empowering teams to solve challenging problems.

Your Experience

• Education: BS/MS in Computer Science, Engineering, or a related technical field.

• Experience: 12+ years of professional software development experience, with a proven track record of building and shipping high-quality, large-scale, enterprise-grade cloud services.

• Leadership: 6+ years of formal engineering management experience, with experience leading multiple teams (managing managers is a plus).

• Technical Acumen: Exceptional technical judgment with deep, hands-on experience in designing, building, and operating highly scalable, distributed systems and cloud-native services (GCP, AWS, or Azure).

• Strategic Mindset: Demonstrated ability to translate complex business needs into a clear, actionable technical strategy and roadmap.

• Communication: Excellent written and verbal communication skills, with a strong executive presence and the ability to champion ideas and initiatives across the organization.

Nice to Have

• Deep experience in the cybersecurity domain (e.g., threat detection, network security, cloud security, application security).

• Direct experience with AI/ML platforms, MLOps, or building security solutions for AI systems.

• Proven track record of managing geographically distributed teams.

• Experience presenting at industry conferences or engaging with executive-level customers.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $274,000 - $295,400/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

This role reports to Devops Director, Cortex product

You will be expected to be versed in the technical domains and be able to engage with an experienced cross-disciplinary staff . We are looking for someone with strong critical thinking and analytical skills, who is a self-starter, a great communicator and has demonstrated ability to build consensus at all levels, and is passionate about driving change in a dynamic fast-paced environment.

Your Impact

• Work closely with DevOps, SRE and platform engineering teams to orchestrate end-to-end delivery of complex infrastructure and product capabilities across multiple services and environments.

• Serve as the primary integration point between DevOps and development teams, ensuring smooth alignment on architecture, deployment models, CI/CD processes, reliability targets, and production readiness.

• Partner with product management to translate high-level requirements into technical execution plans, define realistic timelines, and track cross-team commitments.

• Maintain a system-level understanding of all moving parts: production change process, infra upgrades, migrations, capacity plans and rollout constraints.

• Identify and flag technical dependencies early, particularly those affecting infrastructure, deployment flows, monitoring, and scaling requirements.

• Drive and define change-management processes: release planning, rollout strategies, maintenance windows, gating criteria, risk assessments, observability readiness, and post-launch validations.

• Coordinate sprint plans, milestones, and execution cycles across DevOps and development organizations, ensuring teams deliver aligned increments that fit into broader program roadmaps.

• Provide regular communication to senior engineering leadership on execution status, blockers, architectural risks, and operational concerns.

• Work hand-in-hand with technical leads/architects to understand deep technical topics such as Kubernetes upgrades, multi-region deployments, data-store migrations, networking changes, or infra cost optimizations.

Your Experience

• 8+ years of engineering or technical program management experience, including 4+ years managing cross-functional infra/DevOps delivery programs at scale.
  

• Deep, hands-on understanding of SaaS DevOps domains: release orchestration, multi-region deployments, environment promotion flows, maintenance windows, incident lifecycle, change-management, and production readiness standards.
  

• Strong familiarity with Agile methodologies, sprint/iteration planning, and running large cross-team delivery cycles across infra and development organizations.
  

• Demonstrated ability to work with engineering teams to translate product and architectural requirements into detailed technical execution plans, functional specifications, test/validation criteria, and deployment strategies.
  

• Comfortable presenting program status, architecture risks, and operational considerations to SVP/VP-level leaders; able to convert complex technical execution into clear, actionable communication.

• Bachelor’s/Master’s degree in a technical discipline (Computer Science, Software Engineering, Information Systems)

• Hands-on experience with JIRA and Confluence.

We define the industry instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

All your information will be kept confidential according to EEO guidelines.