Engineering Operations Technician Eot jobs

Your key responsibilities

You will be part of diverse teams of professionals across different geographies to deliver a wide range of data and analytics services. You will be solving complex issues and driving growth across financial services.

Skills and attributes for success

• Fostering an innovative and inclusive team-oriented work environment
• Working in diverse teams of professionals with different backgrounds
• Demonstrating in-depth technical capabilities and professional knowledge
• Contributing to thought leadership through white papers, point of views, and proof of concepts
• Working in an entrepreneurial environment to pave your own career path
• Ability to meet deadlines, own deliverables and contribute to project delivery

To qualify for the role, you must have

• Undergraduate or Master’s degree in a quantitative field (e.g. engineering, computer science, business, economics, finance, statistics, and/or analytics).
• At least 2 to 5 years of related work experience in banking, capital markets, insurance, or asset management domain
• Good communication (verbal and written) with the ability to effectively advocate technical solutions and results to technology and business audiences
• Experience working independently, efficiently, and effectively under extreme time constraints and delivering results by critical deadlines
• Strong analytical and problem-solving skills
• Experience with client-facing activities such as requirements gathering, facilitating meetings, presentation creation, and ability to prepare client ready deliverables
• Proven track record of consistently meeting deadlines, and provide reporting and business recommendations in a dynamic environment
• Good leadership and teaming skills
• Strong organizational and time-management skills
• Ability to integrate new knowledge and adapt to change with a natural curiosity and desire to learn
• A willingness and ability to travel to meet client needs; travel is estimated at 60%
• Valid Passport

DAE Specific

• Ability to understand business challenges and address remediations through data architecture and engineering solutions.
• Must have practical experience assisting clients with development of one or more of strategic Data Architecture and Engineering, Cloud Data Modernization, Data migration and Event-driven architecture, preferably focused on financial services.
• Experience development of large data platforms, data warehouses and data lakes, streaming applications, data ingestion, integration, and distribution pipelines.
• Practical experience using latest technologies for data ingestion, integration, transformation, storage, mining/warehousing, big data analytics, and visualization.
• Understanding of traditional data architecture practices (data warehousing, datahub, MDM, ODS etc.) as well transition to Next-Gen platform architectures such as distributed data lake and Data mesh on cloud, etc.
• Practitioner experience in multiple data technologies such as:
• Cloud Data Platforms (AWS, Azure, Google Platform, Databricks, Snowflake)
• Big Data applications and Distributed Processing (Hadoop and Spark ecosystem components)
• Data integration Tools (Informatica, Talend, etc.)
• Experience with scripting languages: Python, Java, C++, Scala, etc.
• Traditional RDBMS (Teradata, Netezza, MS SQL Server, Oracle, MySQL, PostgreSQL)
• MPP (Snowflake, BigQuery, AWS Redshift etc.)
• NoSQL (MongoDB, DynamoDB, Cassandra, Neo4J, Titan, Elasticsearch)
• Streaming Platform and Applications (Spark streaming, Kafka, Storm, etc.)
• Experience with data pipeline and workflow management tools (Airflow, etc.)
• Dev Ops (GitHub, Kubernetes Jenkins, Terraform)
• Data Modeling (Data vault, Star, Snowflake)

Ideally, you’ll also have

• Master’s degree in Business Administration (MBA) or Science (MS) preferred
• Prior consulting experience

What we offer you

As a Senior Manager in Solution Architecture, you will be at the heart of our technology capability, driving the delivery of complex solutions that align with our strategic business objectives. You will manage budgets, oversee project delivery, and ensure performance outcomes while building and maintaining valuable client and commercial relationships.

Your Key Responsibilities

The goal is to support our clients to transform their business through technology. You will be responsible for analyzing, designing, developing, integrating, testing, and deploying new and existing software application programs. You will work with customers technical leads, client executives, and partners to manage and deliver high quality systems with a focus on reliability and excellent customer experience, becoming a trusted advisor to decision makers throughout the engagement.

• Lead the delivery of technical solutions, ensuring quality and managing operational risks.
• Engage actively in delivery leadership, project management, and client interactions across all project phases.
• Travel frequently to meet client needs and project requirements.
• Solve complex problems using proven methods and evaluative criteria.
• Influence policy and procedural changes with potential broad business impact.
• Provide direction and feedback to teams, contributing to performance evaluations and the hiring process.

Skills and attributes for success

• Ability to multitask and work in a fast-paced, collaborative team environment
• Excellent written and oral communication skills; writing, publishing and conference-level presentation skills
• Passionate about delivering commercial software products and platforms to market
• Deeply technical and constantly in a state of learning
• Comfortable providing technical guidance and coaching to other engineers
• Strive to be at the forefront of new modern technologies and bring them within the larger team
• Ensure the successful engineering delivery of assigned projects and putting hands-on if needed
• Work with the engineering team to package best practices and lessons learned into thought leadership and published assets

• Interact with sales, partners, and customer technical stakeholders to manage project scope, priorities, deliverables, risks/issues, and timelines for successful project outcomes Proven ability to manage and deliver complex solutions.
• Strong focus on maintaining quality and navigating operational risks.
• Capability to manage budgets and project delivery effectively.
• Experience in building and managing client and commercial relationships.
• Ability to travel as required for client engagements and project needs.

To qualify for the role you must have

• A Bachelor’s degree, with a preference for a Master’s degree.
• A minimum of 5 to 7 years of relevant experience building successful production scalable software systems preferred.
• Programming languages: Extensive years of experience with Java, C#, or .NET
• Frameworks: Extensive years of experience with Spring Boot, .Net or .Net Core
• A solid grounding in Computer Science fundamentals.
• Ability to communciate in written and spoken form with clients about business needs and translate that into a technical solution.
• Excellent knowledge of software design and system architecture.
• High quality organizational and leadership skills
• Outstanding consulting, communication, and presentation abilities.
• A team player possessing strong communication skills with staff at all levels.
• Self-skilled and quick learner, regardless of the languages and technologies used.
• Analytical mind with problem-solving aptitude.
• Experience building large scale distributed systems with cloud native technologies
• Proficiency in cloud computing, cybersecurity, and data architecture.
• Strong business skills including relationship management, commercial awareness, and communication.
• Critical thinking and the ability to drive outcomes.
• Emotional agility, leading teams, and managing change.

Ideally, you’ll also have

• Desire to be a full-stack engineer
• Ability to communicate clearly and efficiently with a variety of audiences including developers, clients, customers, partners and executives
• Ability to be fearless in getting “hands-on” with technology and execution
• Strong understanding of modern software engineering processes
• Deep understanding and interest in cloud and distributed systems architectures
• Comfortable with ambiguity with a drive for clarity
• Experience in leading and growing technical talent (for software engineering managers)
• A strong ability to adapt to changing technology landscapes and stay ahead of industry trends.
• Exceptional interpersonal skills to foster team collaboration and client trust.
• A proactive approach to problem-solving and decision-making.
• Experience in leading diverse teams in dynamic environments.

Your key responsibilities

You’re likely to spend your time on a diverse array of projects, responsibilities and tasks, supporting client engagements by participating in day-to-day interactions with team members, providing a quality work product and driving delivery of services to meet deadlines. You will support the Customer Tax Operations practice with the preparation and delivery of tax information reporting (1099/1042-S/8804), FATCA/CRS reporting, tax withholding certificate validation (Forms W-8/9) and related withholding and reporting reconcilations for engagements with banks, wealth and asset management firms and insurance companies. You’ll be working in a highly collaborative culture, where listening to and sharing information with colleagues is an essential part of the role.

Skills and attributes for success

• Timely, efficient and accurate support of the production of information reporting in a volume-driven environment within deadline-driven time frames established by governmental agencies and as dictated by the performance standards set forth by the practice’s clients
• Balancing time between multiple projects and responsibilities, working with multiple engagement teams to serve multiple clients
• Understanding of tax withholding certificates (Forms W-8/W-9) and FATCA/CRS Self Certification forms as well as information returns, including the data and information that’s required on the forms or information return for accuracy in tax reporting.
• Understanding of vendor and client systems that support an tax operations function.
• Analyzing bridged customer data and transaction information to identify potential errors and omissions and applying knowledge of basic tax concepts to make decisions and take action to modify tax reporting coding or reporting pertaining transactions and income to support accuracy in tax reporting
• Managing internal and external communications, including requesting and documenting receipt of client authorizations and instructions, as well as other correspondence that is material to the tax compliance process using the tax software, basic software applications such as Microsoft Word, Excel and Power Point, and proprietary client collaboration tools
• Communicating with client tax liaisons, tax compliance teams and other stakeholders to gather required information, and obtain instruction or authorization necessary for timely, accurate production of tax information reporting.
• Support billing and collections for tax compliance and related services
• Assist engagement team with reconciliation of customer demographic date, transaction data and tax information returns to achieve complete, accurate and timely filing of those returns; including identifying and resolving reconciliation discrepancies
• Routinely communicating with immediate supervisor and colleagues to obtain guidance and instruction pertaining to performance of work, provide updates on status of work, and discuss recommendations concerning correction of data issues to support accuracy and consistency in tax reporting

To qualify for the role, you must have

• Bachelor degree (Accounting, Business, Finance or equivalent degree preferred)
• 1–2 years of experience
• Proficient in basic computer software applications, including Microsoft Word, Excel and PowerPoint and ability to learn other software applications
• Working knowledge of 1099/1042-S reporting systems
• Working knowledge of tax compliance and information reporting rules
• Ability to work effectively both independently and with a team, and assist with a variety of projects of varying degrees of complexity
• Leverage knowledge gained through education and on-the-job experience as well internal and external training and coaching to perform essential functions of the job
• Assist with training less experienced team members on administrative tasks and tasks supporting the tax compliance process
• Excellent organizational and verbal/written communication skills
• Ability to follow a standardized process and ask questions when needed
• Prioritization of assignments to achieve appropriate workflow and timely production of client deliverables
• Commit to periodic travel (5%–10%)

Ideally, you’ll also have

• Experience in a professional services environment
• A proven record in information reporting and withholding tax laws and concepts required to prepare US federal and state information and withholding tax returns
• Experience with tax withholding validation and complete tax withholding certificates
• Experience with FATCA/CRS reporting templates
• Strong analytical skills and attention to detail
• The ability to adapt your work style to work with both internal and client team members
• A proficiency in trust tax software

What we look for

We’re interested in tax professionals with a genuine interest in providing outstanding services to some of the world’s most influential people. Working with people from all backgrounds, from executives and entrepreneurs to investors and families, you’ll use your experience and status as a trusted advisor to maintain and further our reputation for excellence.

AI/Machine Learning Engineer, Senior Consultant

Our Artificial Intelligence and Data team helps apply cutting edge technology and techniques to bring solutions to our clients. As part of that, you'll sit side-by-side with clients and diverse teams from EY to create a well-rounded approach to advising and solving challenging problems, some of which have not been solved before. No two days will be the same, and with constant research and development, you'll find yourself building knowledge that can be applied across a wide range of projects now, and in the future. You'll need to have a passion for continuous learning, stay ahead of the trends, and influence new ways of working so you can position solutions in the most relevant and innovative way for our clients. You can expect heavy client interaction in a fast-paced environment and the opportunity to develop your own career path for your unique skills and ambitions.

As a Senior AI Native Engineer, you will be at the forefront of revolutionizing how businesses leverage artificial intelligence. Your role will involve researching, building, and implementing scalable AI systems that learn and make predictions tailored to diverse business environments, whether in the cloud or on-premises. You will enhance data pipelines to ensure data integrity and optimize learning processes, all while collaborating with a talented team of data and analytics professionals.

Your key responsibilities

In this role, you will contribute significantly to the delivery of innovative AI solutions. You will work with a wide variety of clients to deliver the latest data science and big data technologies. Your teams will design and build scalable solutions that unify, enrich, and derive insights from varied data sources across a broad technology landscape. You will help our clients navigate the complex world of modern data science, analytics, and software engineering. We'll look to you to provide guidance and perform technical development tasks to ensure data science solutions are properly engineered and maintained to support the ongoing business needs of our clients.

You will spend your time on key responsibilities that include:

• Researching and implementing scalable AI systems that meet business requirements.
• Enhancing data pipelines and storage for optimal data accuracy and cleanliness.
• Monitoring and optimizing learning processes to improve high-performance models.
• This position may have travel requirements as needed to engage with external clients regularly.

Skills and attributes for success

To excel in this role, you will need a blend of technical expertise and interpersonal skills. Your ability to navigate complex challenges and deliver impactful solutions will be essential.

This role will work to deliver tech at speed, innovate at scale and put humans at the center. Provide technical guidance and share knowledge with team members with diverse skills and backgrounds. Consistently deliver quality client services focusing on more complex, judgmental and/or specialized issues surrounding emerging technology. Demonstrate technical capabilities and professional knowledge. Learn about EY and its service lines and actively assess and present ways to apply knowledge and services.

• Strong analytical and decision-making skills to guide project direction.
• Proven experience in project management and tracking deliverable completion.
• Ability to build and maintain relationships with clients and team members.
• Excellent communication skills to convey complex ideas effectively.

qualify for the role, you must have

• A Bachelor’s degree required (4-year degree).
• 3-6 years of full-time working experience in AI and/or Machine Learning
• Strong skills in Python
• Ability to collaborate and communicate effectively with diverse, hybrid and global teams
• Experience designing, building, and maintaining high-impact, high-value production AI/ML solutions on a major cloud platform
• Proficient in Generative AI models and frameworks (e.g., OpenAI, Dall-e, Langchain, Retrieval Augmented Generation (RAG)) and experienced with ML packages like scikit-learn and PyTorch
• Experience with natural language processing and deep learning
• Extensive experience in DevOps tools (GIT, Azure DevOps), Agile methodologies (Jira), and CI/CD pipelines for developing, deploying, and scaling analytical solutions
• Experience with MLOps and ML workflows, including data ingestion, transformation, and evaluation
• Experience with model retraining and feedback loop methodologies
• Experience with model and solution monitoring and reporting
• Understanding of data structures, data modelling, and software engineering best practices
• Strong foundation in mathematics, statistics, and operations research, with proficiency in data manipulation tools (SQL, Pandas, Spark) and deep learning techniques
• Excellent communication skills for conveying findings and recommendations, with a willingness to travel for client engagements

Ideally, you’ll also have

• Master's degree Computer Science, Mathematics, Physical Sciences, or another quantitative field
• Experience in hybrid collaboration and emotional agility
• A track record of working with diverse teams to drive outcomes through complex problem-solving
• Knowledge of sustainability practices in technology
• A deep understanding of and ability to teach concepts, tools, features, functions, and benefits of different approaches to apply them
• Strong skills in languages beyond Python: R, JavaScript, Java, C++, C
• Experience fine-tuning Generative AI models
• Experience with image processing techniques and/or speech and audio processing and analysis

Supply Chain Operations – ServiceNow Procurement Consulting - Manager

We are seeking a manager with deep expertise in end-to-end Procurement and ServiceNow Source-to-Pay (S2P) capabilities. As a ServiceNow Procurement Consulting Manager, you will play a pivotal role in driving the design, implementation and optimization of procurement solutions for our clients. You will lead a team of consultants to deliver innovative solutions that enhance procurement processes and drive efficiency through the design and implementation of orchestration solutions enabled by ServiceNow. This position offers the chance to work closely with clients, understand their needs, and provide strategic guidance to help them achieve their procurement goals.

Your key responsibilities

As a manager in EY’s Procurement practice, you will:

• Lead the business process design of orchestration solutions enabled by ServiceNow
• Collaborate with our ServiceNow technology consultants to ensure alignment between business processes and technical solutions
• Analyze client procurement needs and develop strategic designs that enhance efficiency and effectiveness

• Design and implement AI-driven procurement solutions to optimize decision-making and process automation

• Conduct workshops and training sessions to promote best practices in procurement and orchestration
• Foster strong relationships with client stakeholders to ensure successful project delivery and client satisfaction
• Provide thought leadership on procurement process optimization and orchestration strategies
• Support business development initiatives by identifying opportunities for new solutions and enhancements
• Ensure compliance with procurement policies and industry regulations throughout the design process
• Mentor and guide team members in best practices for process design and implementation

Skills and attributes for success

• Ability to think holistically across people, process, data, and technology to design next-generation solutions
• Analytical mindset with a focus on process improvement and problem-solving.
• Ability to manage multiple projects and priorities effectively
• Deep understanding of ServiceNow's S2P capabilities and procurement best practices
• Strong communication and storytelling skills with the ability to tailor technical insights for business audiences
• Client-facing experience in shaping or selling transformation programs
• Entrepreneurial mindset with the ability to thrive in ambiguous, fast-moving client environments
• Strong leadership and team collaboration skills
• Excellent communication and stakeholder management abilities

To qualify for the role, you must have

• A bachelor’s degree in Supply Chain, Information Technology, or a related field
• 5-8 years of experience in business process design, procurement consulting or ServiceNow S2P
• Strong understanding of procurement processes and best practices
• Proven experience with ServiceNow and its procurement solutions
• Demonstrated experience in shaping and defining solutions for operational efficiency or digital enablement

Ideally, you’ll also have

• Previous experience in a leadership role within a consulting environment
• Experience with Agile methodologies and project management frameworks

• Experience with other leading Procurement technology (Ariba, Coupa, etc.) and AI solutions
• Consulting experience or involvement in multi-disciplinary transformation projects
• Experience in change management and process optimization