Communications Officer jobs

• Lead Brand Storytelling: Define and evolve eBay’s brand narrative to reflect our purpose and differentiation across consumer audiences.

• Develop Integrated Campaigns: Build and execute innovative, cross-channel communications campaigns that elevate brand visibility and strengthen marketplace consideration.

• Partner Across Functions: Collaborate with Marketing, Creative, and Business Units to align storytelling with brand campaigns and product initiatives.
  Drive Earned Media Impact: Cultivate strong media relationships and deliver coverage that showcases eBay’s relevance in culture, innovation, and purpose.

• Manage Global Agency Partners: Lead agency partners in concepting and delivering high-impact campaigns that reinforce eBay’s global brand positioning.

• Enhance Reputation:

• Minimum 10 years of experience in brand, consumer, or corporate communications , ideally across both agency and in-house roles.

• Proven success in building and leading integrated communications strategies for global brands.

• Strong media and influencer relationships across business, culture, and lifestyle verticals.

• Deep understanding of consumer insights, cultural trends , and how to connect them to brand storytelling.

• Ability to influence and partner with senior leaders and cross-functional teams in a matrixed global organization.

• Exceptional written and verbal communication skills, with a creative and strategic mindset.

• Travel: Occasional travel required for events, shoots, and team collaboration.
  

The base pay range for this position is expected in the range below:

What You Will Accomplish:

• Develop and lead a global internal communications strategy that supports GMX’s vision, strategic priorities, and transformation across all markets.

• Serve as a trusted advisor to senior leadership , shaping authentic messaging around market entry, customer experience, cross-border trade, localization, and sustainability.

• Translate complex strategies —from AI-driven localization to platform modernization—into clear, engaging messaging that resonates across languages, roles, and geographies.

• Enable change management and integration of new teams by creating communications that reinforce ways of working, culture-building, and organizational alignment.

• Partner with the Chief of Staff and People Partner to guide employees through transformation, focusing on engagement, resilience, and team health.

• Collaborate across functions (Global Communications, Product, Tech, Analytics, Business Operations) to ensure consistency and alignment with company-wide priorities.

• Support executive communications including leadership narratives, All Hands, emails, campaigns, and video scripts that amplify the voice of GMX leadership.

• Adapt communications for regional and cultural nuance , fostering inclusion and unity across a globally dispersed workforce.

• Build rhythms and feedback mechanisms

What You Will Bring:

• 12+ years of experience in internal and executive communications, with proven success in global, matrixed organizations—ideally in ecommerce, retail, tech, or platform environments.

• 8+ years leading high-performing communications teams and delivering programs from strategy through execution.

• Demonstrated ability to support organizational transformation , including change management, team integration, and modernization initiatives.

• Global fluency : strong cultural awareness and the ability to tailor messaging across diverse audiences; language skills or multicultural experience are a plus.

• Proven storytelling and writing excellence , with a style that is modern, concise, human, and adaptable across cultures.

• Comfort with ambiguity and change , paired with resilience, collaboration, and a sense of humor.

• Experience shaping communications around ways of working and integration of new teams in fast-evolving environments.

• A BA in Communications, Journalism, Public Relations, or related field ; advanced degree (MBA/MS) strongly preferred.

• A global mindset

The base pay range for this position is expected in the range below:

• Bachelor's degree or equivalent practical experience.
  
• 4 years of experience in public relations, media relations, or communications.
  
• Experience communicating directly to audiences on social and owned platforms.

• Experience turning technical information into compelling stories across many audiences.
• Experience with AI technologies.
• Experience working on large events and projects that require cross-functional collaboration.
• Experience working with senior leaders and developing their external presence across traditional and new media channels.
• Excellent verbal and written communication skills.

• Own the Fashion Narrative: Craft and evolve eBay’s fashion story to emphasize assortment, trust, and community.

• Lead Integrated Campaigns: Build and execute innovative communications campaigns that highlight eBay’s role in the fashion resale economy.

• Drive Earned Media Excellence: Secure consistent coverage across fashion, lifestyle, and business outlets, elevating eBay’s visibility and relevance with consumers and industry.

• Build Influencer Partnerships: Partner with creators, stylists, and tastemakers who authentically connect eBay to modern fashion culture.

• Collaborate Across Teams: Work closely with the Fashion Business, Marketing, Merchandising, and Creative teams to support major fashion moments and seasonal campaigns.

• Manage Global Agencies: Direct agency partners to execute strategic, on-brand storytelling across markets.

• Spot Trends and Opportunities:

• Minimum 10 years of fashion PR experience, with a mix of agency and in-house leadership preferred.

• Strong network of fashion media, editors, stylists, and influencers across global markets.

• Demonstrated success in developing and leading integrated PR campaigns for global brands or fashion platforms.

• Deep understanding of fashion industry dynamics, sustainability, and resale trends.

• Strong creative instincts and the ability to translate business priorities into media-worthy narratives.

• Proven ability to influence, collaborate, and deliver in a fast-paced, matrixed environment.

The base pay range for this position is expected in the range below:

• Bachelor’s degree or equivalent practical experience.
• 5 years of experience troubleshooting technical issues for internal/external partners or customers.
• Experience with telephony, RCS, IP Messaging protocols, business messaging.
• Experience in system design and writing code (e.g., Java, C++, Python).

• 5 years of experience in either software engineering, product management, engineering program management, technical account management, sales engineering or related field.
• Experience in internet technologies such as HTTP, TCP/IP, HTML, JavaScript, or Unix/Linux.
• Experience with mobile technology solutions/applications.
• Excellent project management, leadership, and stakeholder management skills.

• Bachelor's degree or equivalent practical experience.
• 14 years of experience in public relations, external and internal communications.
• Experience in a people management, supervision, or team leadership role.
• Experience in semiconductor and Business-to-Business (B2B) communications.

• Experience working at a multi-product, multi-billion dollar technology company as an executive communications leader.
• Experience across both internal and external communications.
• Understanding cloud technologies, as well as artificial intelligence, privacy, and security.
• Ability to communicate effectively with executives and leadership teams while successfully delegating tasks and mentoring junior staffers to grow their careers.
• Ability to maintain media relationships across business and technology press.
• Excellent organizational, written and verbal communication skills.