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Flywire Software Support Manager United States, Massachusetts, Boston
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Lead and mentor a team of technical & non-technical support specialists and engineers. Oversee day-to-day support operations, ensuring timely and accurate responses to customer issues. Manage and prioritize technical escalations...
Are you a technology enthusiast looking for a career in a field that’s both challenging and rewarding? Expoint, a tech-industry job searching platform, is looking for a Collection Manager.
As a Collection Manager, you’ll be responsible for creating and maintaining efficient processes to facilitate data requests from authenticated contacts. You will be the point person for all data requests, managing the collections process in coordination with other teams and stakeholders. You will provide instructions to internal teams, develop and implement protocols to meet strict data requirements, and report the status of data collections.
You will also be responsible for designing data organization structures, enabling direct access to data sources, and developing and improving data collection methods. You’ll have to be an authority on creating and maintaining inventories of all current data sources, provide updates on data integrations, and ensure compliance with legal policies and procedures.
You must be an organized multi-tasker, adept at utilizing different technical systems and policies. You’ll need excellent communication skills to interact with colleagues from a variety of backgrounds. You’ll also need to be a problem-solver and have a keen eye for detail - the quality of data collections your team produces should be top-notch.
Interested in taking the next step in your technology career? You could be the Collection Manager that Expoint is searching for today. Join us and see what a world of opportunities awaits you.