Business Analyst jobs

The Impact You’ll Make in this Role

As an Advanced Business Supply Chain Engineer, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by:

• Leading or supporting cross-functional teams as a Subject Matter Expert (SME) or process expert in their respective manufacturing technology platform

• Manufacturing scale up and NPI integration, while designing for manufacturability and franchise wide process optimization. Support new product teams to take products through the commercialization process to launch

• Aspire to realize process and technology entitlement, grounded in process first principals

• Provide technical expertise to support value stream improvement plans including long-term strategies

• Determining cost savings and supply chain improvement opportunities

• Supporting the Quality team in reducing customer complaints, improving the cost of poor quality, and help investigate and mitigate unexpected issues as they arise

• Partner with Corporate Research Laboratory (CRL) & Division Engineering to solve complex problems. Define equipment and manufacturing processes for CAPEX/equipment design projects

• External benchmarking and collaboration

• Continuing education both internal and external in area of expertise

Your Skills and Expertise

To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

Basic Qualifications:

• Bachelor’s degree or higher in a Science or Engineering discipline (completed and verified prior to start) from an accredited institution

• Ten (10) years of combined experience in manufacturing technology engineering, process engineering, product engineering, or product development in a private, public, government or military environment

Additional qualifications that could help you succeed even further in this role include:

• Automation, laser processing, robotics, and plastic molding experience

• Experience working in a highly regulated business utilizing Lean Six Sigma methodologies to solve complex problems

• Experience presenting complex technical topics to management. Strong written and oral communications skills

• Demonstrates collaborative, functional and situational leadership qualities. Comfortable with new to the world technologies

• Demonstrate an ability to translate business and supply chain needs into workable technology solutions for manufacturing operations

• Passion for technology; curious with a growth mindset

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

Please access the linked document by clicking select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.

Being the cybersecurity partner of choice, protecting our digital way of life.

We are looking for a decisive executor and operational leader who operates as an individual contributor to align with our Commercial sales segment. You will be responsible for driving, managing, and measuring the on-the-ground delivery of Sales Planning frameworks, translating high-level strategy into tangible, tactical sales motions, and operating as an integral partner to sales leadership with direct support from the extended internal and external ecosystem.

This role will be specifically responsible for:

• Healthcare Center of Excellence PMO: Create a community for our Commercial Healthcare sellers. Establish best practices on driving demand through BDR/marketing and scaling through Healthcare partners. Act as the central liaison to enable team with cross functional teams’ support.

• Renewals Acceleration: Drive strategic planning and execution motions to maximize renewal rates and identify expansion opportunities within the existing customer base. Build out & execute a product and soft skill enablement plan for renewals managers and renewals reps. Manage WW Renewals Big Rocks by partnering with the IT team. Drive the rhythm of business, executive communications and serve as the connector of different renewal teams.
• Partner with sales leaders in regular selling motions to amplify portfolio selling best practices for customer-focused outcomes (vs. point product selling) in Commercial accounts. The account and opportunity planning framework you oversee fuels portfolio selling and “big deal motion” with a multi-year perspective from generating big ideas to deal closure, mitigating risk, and increasing win rate.

Your Impact

• Directly apply expertise in the Commercial sales process, methodology, and opportunity development to execute and amplify proven sales motions on a day-to-day basis, translating best practices into immediate field action.

• Drive the daily operationalization of the Healthcare Center of Excellence (CoE). Partner with Marketing, Industry, and Field Teams to ensure the direct delivery of vertical-specific messaging, current case studies, and scalable sales plays to the Commercial team for immediate use.

• Own the tactical execution plan to accelerate Renewals performance. Partner with Customer Success and Sales Leaders to manage and enforce pipeline hygiene, actively identify and mitigate churn risks, and ensure the successful execution of upsell/cross-sell opportunities within the renewal cycle.

• Lead and facilitate regular, high-impact territory planning and opportunity review sessions. Ensure these reviews translate directly into defined, measurable short-term and long-term action plans for sales teams.

• Act as the hands-on liaison to facilitate intra-team collaboration. Ensure the precise and timely alignment of CoE resources (content, SMEs) to critical, in-flight opportunities to drive deal progression.

• Cultivate and maintain high-trust relationships with sales leaders and teams through a high-touch, operational partnership approach. Consult, advise, and directly support sales execution toward the achievement of quarterly and annual goals.

• Translate data insights into immediate course corrections and execution adjustments. Proactively identify leading indicators of business health and address operational gaps to amplify desired results and drive predictability.

• Business and Compliance Execution: Apply necessary business acumen, including deep operational understanding of Healthcare regulatory and compliance requirements, to directly support the creation of compelling, compliant customer business cases and final proposals.

• Apply critical thinking and a consultative approach to influence sales behavior and tactical execution across teams without formal reporting authority, ensuring adoption of best practices.

• Develop, manage, and evolve program impact reporting with a focus on leading indicators of business health, actionable renewal rates, and verifiable growth and bookings outcomes for the specific verticals.

• Ensure Commercial sales and customer success execution plans are directly linked to and support the tactical realization of the organization's transformational initiatives and strategies.

• Actively participate in and drive the execution of key Commercial sales development programs and forums (e.g., Business Value Consulting engagements, Sales Advisory Boards), ensuring program concepts are translated into field reality.

Your Experience

Professional sales experience with demonstrated proficiency in large, complex accounts with a customer-centric, value-driven selling approach

• Adept at mapping and navigating complex deals and sales cycles

• Proven ability to assess and align to customer business drivers to create business cases that support portfolio, platform or services sales and long term customer success

• Understanding of relevant business, financial acumen, cybersecurity industry and market experience

• Experience mapping Commercial accounts via deep discovery of functional areas, stakeholder alignment, and pathways to connect disparate perspectives toward consensus

• Demonstrated sales leadership, coaching and sales enablement skills and experience

• Strategic mindset with strong problem solving, analysis, and critical thinking skills

• Skilled at activating data-driven initiatives enabling sales teams to sell broadly into accounts with programmatic structure

• Facilitate insightful, motivating and collaborative sales strategy sessions including account planning, territory strategy, opportunity level reviews, executive briefings, pre-call plans, etc.

• Executive presence and consultative approach

• Mentoring/Coaching and Leadership Development Experience

• Highly motivated, energetic, inclusive, self-starter who demonstrates leadership, adaptability, flexibility and integrity

• Ability to travel up to 25%

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $120,000 - $193,500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

You will work across all levels of partner and internal organizations, establishing strong executive alignment and building long-term, outcome-driven partnerships where everyone wins. If you thrive in a fast-paced environment, are experienced in strategic partner management, and can influence at scale, this role is designed for you.

Your Impact

• Develop and execute business plans that drive all aspects of the partner relationship, maximizing growth and ensuring partners can deliver successful customer outcomes

• Bring extensive experience working with National Partners

• Establish executive-level relationships between Palo Alto Networks and National Partners

• Leverage internal organizational knowledge to drive programs that build mindshare, pipeline, and revenue

• Demonstrate a proven history of creating and executing strategic, partner-specific business plans and marketing campaigns

• Collaborate effectively in a team environment to ensure partner and customer satisfaction

• Design compelling value propositions that inspire partners to promote our solutions

• Create services around emerging and established technologies to fuel revenue growth

• Provide clear, consistent communication across the region to build strong and aligned partnerships

• Lead regular business performance and relationship reviews with senior management and key stakeholders

• Build and maintain performance reports and activity dashboards

Strategic Planning & Execution

• Develop and execute integrated channel strategies and territory plans supporting both SLED and Commercial GEOs.

• Create and manage customized partner business plans, driving all aspects of sales initiatives, enablement, pipeline creation, and revenue growth.

• Design compelling value propositions and partner plays that inspire alignment and drive preference for Palo Alto Networks solutions across both segments.

Partner Relationship Management

• Manage a strategic set of SLED + Commercial segments, maximizing growth opportunities across both businesses.

• Establish and maintain executive-level relationships between Palo Alto Networks and National partner organizations.

• Ensure partner are well-positioned to deliver successful customer implementations and recommendations.

Cross-Functional Leadership

• Navigate internal Palo Alto Networks teams (Sales, Marketing, Product, Channel Operations, etc.) to drive programs that increase mindshare, build pipeline, and accelerate joint sales motions.

• Work effectively within a highly collaborative team environment to ensure partner and customer satisfaction.

Growth & Enablement

• Develop partner-specific initiatives tailored to SLED and Commercial priorities.

• Create services and offerings leveraging Palo Alto Networks technologies to expand partner capabilities and increase joint revenue.

Communication, Reporting & Governance

• Provide clear, consistent, and proactive communication with partners, field teams, and leadership across regions.

• Lead regular business performance reviews with senior management and key stakeholders to drive accountability and shared success.

• Build, maintain, and analyze performance reports and activity dashboards to track progress, trends, and opportunities.

Your Experience

• Bachelor’s degree or equivalent; MBA or equivalent military experience is a plus

• 3+ years in Global Systems Integrator Business Management, Channel Management, or Business Development within enterprise software, network security, and/or cloud

• Strong instincts and demonstrated ability to interface comfortably from senior leaders to individual contributors

• Excellent executive communication and presentation skills

• Proven track record of exceeding performance objectives

• Understanding of channel operating models

• Knowledge of sales, marketing, and solution development

• Strong initiative, creativity, and outstanding written and verbal communication skills

• Consistent success leading complex sales situations through negotiation and conflict resolution

• Ability to perform in a virtual team environment

• Strong negotiation and conflict resolution skills

All your information will be kept confidential according to EEO guidelines.

This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As a Senior Business Development Consultant, Cloud NGFW, you will drive adoption, pipeline, and revenue growth for Palo Alto Networks’ Cloud Next-Generation Firewall (Cloud NGFW) — the industry's first enterprise-grade firewall natively integrated into major cloud service providers (AWS, Azure).

Your Impact

• Develop and execute GTM strategies to accelerate Cloud NGFW adoption across key customer segments — including net-new and upsell motions.
• Partner with cloud alliances (AWS, Azure) to drive joint co-sell programs, marketplace acceleration, and field enablement aligned to shared revenue goals.
• Engage field sales and account teams to identify, prioritize, and execute Cloud NGFW opportunities in strategic accounts; support key deal reviews and pipeline health analysis.
• Collaborate cross-functionally with product management and marketing to ensure GTM alignment, influence product roadmap, and deliver consistent field messaging.
• Design and scale enablement programs for sellers, partners, and cloud architects — including playbooks, customer briefings, and joint workshops.
• Track and analyze Cloud NGFW performance metrics, including pipeline coverage, win rate, trial conversion, and ARR growth, providing insights back to leadership.
• Champion the Cloud NGFW story through thought leadership, field engagement, and collaboration with alliance partner marketing teams for campaigns and roadshows.

Your Experience

• 7+ years in business development, GTM strategy, or cloud security sales roles, ideally within enterprise cybersecurity or cloud ecosystems (AWS, Azure).
• Deep understanding of cloud networking and security architectures, including managed firewall services, cloud-native integrations, and CSP marketplaces.
• Proven ability to develop co-sell and partner programs with major CSPs and drive measurable pipeline and revenue outcomes.
• Strong executive presence and ability to influence across cross-functional stakeholders — including sales, alliances, product, and marketing.
• Experience navigating transition from hardware/perpetual to cloud-delivered subscription models.
• is a plus.
• Excellent analytical and communication skills with a passion for data-driven GTM execution.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $158000 - $255000 /YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As an IT Business Analyst, you will be the strategic force transforming our Customer Support operations through AI, focusing on maximizing efficiency and delivering proactive service via our core platforms.

• Architect Intelligent Case Management: Deliver an AI-powered framework built on SFDC Service Cloud and Omnichannel that optimizes the entire support lifecycle, specializing in intelligent case routing and maximizing case deflection through enhanced customer self-service.

• Accelerate Operational Responsiveness: Drive significant efficiency improvements and reduce feature time-to-market by embedding AI into core SFDC workflows, maximizing the value of our support technology stack.

Your Impact

You will be the functional expert, translating strategic AI goals into actionable requirements and processes, primarily focused on Salesforce Service Cloud.

• AI-First Support Strategy & Roadmap: Define, champion, and execute a forward-looking roadmap for IT Customer Experience (CX) products, prioritizing AI to create predictive, proactive, and personalized support experiences.

• SFDC Functional Ownership & Design: Own the complete product functional lifecycle from ideation to delivery, crafting precise requirements for Salesforce Service Cloud features like case routing, case deflection, and self-service portals.

• KCS, Knowledge & Self-Service Optimization: Lead functional design around Knowledge-Centered Service (KCS) adoption, integrating AI to enhance knowledge health, drive customer self-service, and improve case deflection rates.

• Customer Journey Mapping & VoC Integration: Utilize advanced analytics and Voice of the Customer (VoC) data to perform customer journey mapping. Manage the feedback loop with engineering to inform design and prioritize permanent root cause fixes.

• Cross-Functional AI Orchestration: Bridge business needs with R&D, IT Architecture, and engineering. Drive the successful integration of AI models (e.g., for case classification) with core systems, especially Omnichannel routing logic, to deploy intelligent solutions.

• Predictive Analytics & Proactive Solutions: Leverage machine learning insights from CRM data to identify case trends, proactively prioritizing fixes, and influencing the product backlog to prevent future issues.

• Define AI Success Metrics & Optimization: Establish and monitor comprehensive success criteria and functional metrics for AI features within the SFDC environment, including model performance, data quality, case deflection rate, and process ROI.

Your Experience

• 10+ years of business analysis or product management experience in IT CX, with a demonstrated focus on implementing and optimizing AI-powered solutions.

• Bachelor’s or Master’s degree in Computer Science, Business, or a related field with a strong understanding of AI/ML concepts and their application. MBA degree is a plus.

• Deep expertise in Salesforce Service Cloud and Omnichannel routing and configuration, specifically in optimizing case deflection and customer self-service channels.

• Proven experience defining requirements for: AI-driven Case Management Systems (SFDC), Omnichannel Optimization, and intelligent Predictive Support Modeling.

• Robust technical aptitude with a deep understanding of software development lifecycle, cloud-native architectures, and data requirements for machine learning platforms.

• Exceptional communication and presentation skills, with the ability to articulate complex AI product requirements and functional designs to diverse audiences.

• Proficiency in Agile/Scrum methodologies, with experience leading refinement sessions and collaborating with engineering teams.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $126000- $205500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

We are seeking a Principal Business Analyst with an AI first mindset to drive requirements, development, and deployment of our critical Configure, Price, Quote (CPQ) system for Palo Alto Networks (PANW)Sellers, Partners and Distributors. In this role, you will be responsible for driving digital transformation utilizing cutting edge AI technologies to help us scale our Sales, Services Implementations with Sellers, Partners and Distributors.

Your Impact

• Requirements Gathering and Analysis

  • Elicit, analyze, and document business requirements from stakeholders using various techniques such as interviews, workshops, and documentation review leveraging AI powered tools to extract key insights.

  • Conduct thorough analysis of business processes, workflows, and systems to identify areas for improvement and opportunities for AI / Agentic solutions

  • Translate business requirements into clear and detailed functional specifications, user stories, and use cases for IT projects

• Solution Design and Validation

  • Work closely with product managers, architects, developers, and cross functional IT teams to design, innovate and validate technology solutions that meet business requirements and align with architectural standards

• Testing and Quality Assurance

  • Work with QA/QE function to develop and execute test plans, test cases, and test scripts to validate system functionality, performance, and usability against business requirements - where applicable, work with QA/QE to automate test cases for regression testing

  • Collaborate with stakeholders to conduct user acceptance testing (UAT) and ensure that technology solutions meet business expectations and quality standards

  • Facilitate defect triage and resolution, working closely with development teams to address issues and ensure timely delivery of high-quality software releases

• Stakeholder Communication and Relationship Management

  • Serve as a liaison between business and IT teams, facilitating effective communication, collaboration, and alignment throughout the project lifecycle

  • Build and maintain strong relationships with business partners, understanding their needs, priorities, and challenges to effectively advocate for technology solutions that drive business value

  • Provide regular updates and status reports to stakeholders, project teams, and management, highlighting progress, risks, and opportunities for improvement

Your Experience

• Minimum 8 years of experience in business analysis or a related field

• Bachelor's Degree in business administration, computer science, engineering, or an equivalent combination of skills, training, and experience - Master's degree preferred

• Knowledge and experience with Salesforce CPQ is a must.

• Experience driving innovative solutions using AI

• Knowledge of the Q2C quote to cash) process is preferred

• Advanced analytical skills and a track record of driving analysis for new, innovative, and disruptive products

• Extensive experience working with and guiding cross-functional teams in a high technology company

• Advanced data analysis and visualization skills is required

• Experience with different requirement gathering techniques (e.g., workshops, interviews, user stories, use cases)

• Outstanding written and verbal communication skills, with the ability to present complex information to various audiences

• Exceptional leadership and mentoring abilities

• Strategic thinking and problem-solving skills

• Ability to influence and drive consensus across multiple stakeholders

• A proactive, self starter with a results-driven attitude and an ability to thrive in a fast-paced environment

• Must be in SF bay area to be onsite 3 days/week

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $150,000 - $200,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

This is a highly influential position that blends strategic thought leadership, creative problem-solving, and technical credibility to make a tangible difference.

Your Impact

• Serve as the primary liaison for Professional Services, ensuring service delivery exceeds customer expectations through proactive feedback management and corrective actions.

• Champion a customer-first approach across Global Customer Services teams to improve engagement and satisfaction.

• Ensure your team deeply understands customer technical needs and builds lasting, trusted relationships.

• Partner with Sales to provide strategic input during customer negotiations and ensure smooth collaboration throughout the customer lifecycle.

• Drive accurate resource planning and staffing to meet project milestones and quarterly business targets.

• Participate in Quarterly Service Reviews (QSRs), sharing insights and gathering client feedback.

• Provide clear, timely updates on key activities, escalations, and issues to customers and internal teams.

• Build strong partner relationships focused on aligned goals and shared customer success.

• Oversee team utilization, revenue forecasting, and approvals for timesheets and expenses.

• Contribute to the strategic alignment of Professional Services offerings.

• Lead team operations including hiring, career development, mentorship, and training.

Your Experience

• 5+ years of experience leading and building high-performing teams of networking and security technologies such as SASE, Next-Generation Firewall (NGFW), and related solutions.

• Demonstrated understanding of technical concepts such as internet security concepts, products, and implementation strategies. You should be able to translate this complex information into clear, understandable terms for both technical and non-technical stakeholders.

• Demonstrated success in end-to-end project lifecycle management , from pre-sales engagement and SOW creation through project execution and closeout.

• Strong track record of cross-functional collaboration , partnering with Sales, Product, and Services peers to deliver aligned customer outcomes.

• Recognized for clear, persuasive communication and executive presence, with the ability to influence across all levels of an organization.

• Skilled at translating complex technical concepts for diverse audiences, including executives and non-technical stakeholders.

• Valued industry certifications like CISSP, PMP, or vendor-specific certifications (e.g., Palo Alto Networks certifications) and strong project management skills are a plus.

• Willingness to travel up to 10% for customer engagements and internal business meetings.

• Bachelor’s degree in a relevant technical discipline (Computer Science, Information Systems, Electrical Engineering) or comparable professional experience, including military service.

As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised. But you won’t wait for them to be raised, you’ll seek them out, too. We fix and identify technical problems with a pointed focus of providing the best customer support in the industry.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $151,000 - $208,000YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.