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Senior Manager – AI Governance & Integration

We’re seeking a strategic and technically adept Senior Manager to lead the design and implementation of AI governance systems across the enterprise. This role is ideal for someone who can balance hands-on delivery with cross-functional coordination, ensuring responsible AI adoption through robust compliance, monitoring, and integration practices.

Your key responsibilities

• Oversee the design and implementation of AI governance systems and frameworks.
• Integrate external vendor tools for model monitoring, security, and compliance.
• Collaborate with EY risk and compliance teams to align AI initiatives with regulatory standards.
• Serve as a player-coach, contributing to technical delivery while coordinating firmwide governance alignment.

Skills and attributes for success

• Strong leadership and cross-functional communication skills.
• Ability to translate governance requirements into scalable technical solutions.
• Strategic mindset with attention to detail and risk mitigation.
• Comfort working across business, technical, and compliance domains.
• Embrace emerging technologies and digital tools to enhance collaboration, streamline workflows, and improve service delivery.
• Promote a culture of continuous learning and adaptability in a hybrid work environment.
• Lead with insight and analytical rigor.
• Apply complex problem-solving and critical thinking to evaluate data, identify trends, and make informed decisions.
• Translate insights into actionable strategies that drive measurable outcomes.

To qualify you must have

• 8–12+ years of experience in enterprise architecture, governance, or compliance technology.
• Knowledge of AI governance frameworks such as NIST AI RMF and ISO/IEC standards.
• Experience with observability and governance tooling (e.g., WhyLabs, Arize, Fiddler).
• Proven track record in building and delivering large-scale enterprise platforms.

Ideally, you'll also have

• Familiarity with AI/ML lifecycle management and responsible AI practices.
• Experience integrating governance tools into hybrid cloud environments.
• Ability to influence senior stakeholders and drive alignment across teams.

Work as part of the Business Applications Team (Microsoft Dynamics & Power Platform) delivering project based work and managed services to our clients. You will work as part of a project team and will be responsible for various activities, including but not limited to design, build/configuration, testing, analysis, delivery and support of Dynamics & Power Platform solutions. This position is fast-paced and ever-changing, which means you’ll need to be a flexible self-starter and be able to manage changing priorities and learning new and rapidly changing technology solutions.

As part of your training we’ll help you to develop your technical and soft business skills to support your career, so you can learn emerging technology and be empowered to jump right in. You’re likely to balance your time among different Dynamics & Power Platform solutions and other immersive technologies such as the Azure cloud, robotics, machine learning and blockchain. As part of that, you’ll need to be a logical thinker and have an active passion for learning and being challenged.

Essential Functions of the Job:

• Assist in the design, development, and testing of Microsoft Dynamics 365 & Power Platform solutions and their deployment.

• Develop and enhance Plug-ins to extend the functionality of Dynamics 365 applications.

• Participate in code reviews and adhere to best practices in software development

• Work on configurations such as creating entities, forms, workflows, business rules, dashboards and reports.

• Create, Update and maintain Model Driven Apps, Canvas App, Power Automate flows and Power Pages.

• Conduct unit tests and analyze results to confirm that developed code meets requirements

• Develop specifications and design documents Based upon client requirements and translate them into technical specifications.

• Based on the created specifications and design documents create use cases and business process flows

• Document completed configuration following agile build

• Lead teams according to the assigned development feature

• Provide feedback to team members on the requirement specifications and design documents

• Review configurations and builds for completeness and accuracy to design

• Capture and review mapping documents related to data integration and migration efforts

• Perform data related activities such as export, import, transformation, deduplication and cleansing

• Support integration and data migration development and testing efforts

• Support user acceptance testing thru the identification and resolution of identified defects

• Support deployment of solutions to client’s pre-production environments

• Develop training and communications materials to drive user adoption

• Assist in identifying, investigating, and resolving users’ problems with deployed solutions

• Fielding support request through various methods such as calls, chat, email, and/or other communication from users with inquiries regarding use of deployed solutions

• Guiding users through diagnostic and troubleshooting processes, which may include use of diagnostic tools and software and/or following verbal instructions

• Collaborates with programmers to explain errors and/or recommend modifications in programs

• Mentoring Associate Analysts and Analysts on the above responsibilities

• Support the Managers and Senior Managers in upward stakeholder management and day-to-day management of the Dynamics Competency within the Service Delivery Center

Knowledge and Skills Requirements:

• Stay abreast of current business, technology and industry trends relevant to the client's business process management needs

• Experience in software configuration, development, workflow and process design, analysis and quality assurance

• Understanding of release management processes and experience with DevOps pipelines.

• Knowledge of C#, .NET and JavaScript for customizing Dynamics 365 Forms and extending functionality.

• Experience with Microsoft Dynamics 365, Power Platform or CRM solutions and cloud-based technologies (Azure).

• Familiarity with CSS to create and enhance custom user interfaces and improve the user experience.

• Analytical thinking and aptitude to learn and adapt latest technologies and best industry standards and practices

• Experience with implementing technology solutions using Agile and Waterfall methodologies

• Experience with analyzing and solving problems of a complex nature and working with business, management and technology concepts

• Knowledge of project management, teaming, organizational, analytical and problem-solving skills a plus

• Experience working in a shared services function and environment a plus

Supervision Responsibilities:

• Senior Analysts are designated to be a Counselor for three to five Staff/Analyst level employees within three years of entering the Senior Analyst rank. The Counselor role is responsible for managing an employee’s career development, skills development and performance management.

Other Requirements:

• Willingness and ability to travel up to 20% of the time

• Valid US Passport

Job Requirements:

• Bachelor’s degree in Computer Science, Management Information Systems or other technical field of study

• Minimum of 3 years of experience as a member of a technology team participating in one or many of the technology life cycle phases; could include requirements definition, architecture design, conversion and testing

Certification Requirements:

• Candidates are preferred with one or more of the following:

• Microsoft Power Platform Fundamentals, Exam PL-900

• Microsoft Power Platform Functional Consultant, PL-200

• Microsoft Power Platform Developer Associate, PL-400

• Power Automate RPA Developer Associate, Exam PL-500

This job description is intended as a guide to reflect the principal functions of the job. However, it is not an all-inclusive listing of the required job functions and functions may vary depending on the particular geographic location of the job and/or the manager. Further, the job description is subject to change at the discretion of management.

Your key responsibilities

As an IBM Alliance SE, you’ll be responsible for leading Alliance sales activity by delivering against defined sales and pipeline targets. You’ll build relationships with top priority clients for joint alliance pursuits and drive sales directly in the market. You’ll be a subject matter expert on the alliance program; IBM powered transformations and solutions and joint EY-IBM value proposition. You will have expertise and experience in the IBM platform and solutions including but not limited to: Apptio, Watson, RedHat, SW AG and Hashicorp, their sales & GTM motions, developing/ maintaining relevant alliance partner relationships and able to lead pursuits independently through qualification phase if needed. Your time will be primarily focused on external selling, actively engaging with IBM, your client(s) and EY account and industry leadership.

To qualify for the role, you must have

• 10-12 years of quota carrying sales experience in professional services, solutions, and technology.
• Direct enterprise and alliance channel sales experience
• Experience selling enterprise solutions to Financial Services organizations (Banking, Capital Markets, Insurance and Wealth and Asset Management)
• Services sales experience working at a Big 4 firm. Accenture, IBM or other GSI
• Experience teaming with other system integrators around joint services solutions.
• Knowledge and expertise of IBM technology solutions and platforms
• A proven record of selling complex digital, technology and/or managed services solutions to the "C" level of Fortune 500 companies.
• Expert client management and relationship skills, strong executive presence, and expertise in influencing without authority.
• Knowledge of EY’s Alliances, products and services
• Solid understanding of the marketplace/industry, competitive intel, and target account profiles information
• Strong knowledge of current and emerging sales tools, methodologies and go-to-market models including social media.
• Strong sector or technical content expertise
• Strong ability to manage and resolve conflict.
• A University/bachelor’s degree

Ideally, you’ll also have

• An advanced degree or MBA
• Technical IT background
• Delivery management leadership experience
• Selling experience with IBM’s recent acquisitions (Redhat, Apptio, SW AG, Hashicorp) solutions
• AI solution selling experience, ideally with IBM watsonx products.
• Joint services experience.
• Strong coaching and mentoring skills
• Team selling experience.
• Ability to travel.

What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

• We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $221,410 to $280,070 plus participation in an incentive compensation program applicable to Sales Executives. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $265,650 to $318,290 plus participation in an incentive compensation program applicable to Sales Executives. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Skills and attributes for success

• Support clients in selecting, implementing, and maintaining SAP technical solutions, including requirement gathering, blueprinting, design, configuration, testing, training, and go-live assistance.
• Demonstrate expertise in integration protocols, including API requests, XML, OData service formats, and authorization/authentication mechanisms.
• Exhibit in-depth knowledge of integration architecture patterns and systems integration capabilities, particularly between SAP and non-SAP systems.
• Transform design concepts into effective SAP solutions by contributing technical and development expertise within project teams.
• Liaise with stakeholders to complete configurations and integrations that achieve desired functionality.
• Apply critical thinking and complex problem-solving skills to address challenges in integration projects.
• Adapt quickly to new knowledge and evolving technologies in the integration landscape, both within SAP and externally.
• Collaborate within diverse teams, leveraging various skills and backgrounds to enhance project outcomes.
• Deliver high-quality client services by following best practices in the software development lifecycle, monitoring project progress, and promptly escalating issues to leadership.
• Build and maintain long-term client relationships and professional networks to foster ongoing collaboration and success.
• Demonstrate proficiency in Agile methodologies and application development tools.

To qualify, you must have

• Bachelor’s degree in management information systems, Information Technology, Computer Science or related field
• Must have minimum of 3 years in a relevant field specifically working with integrations with SAP systems.
• Experience with at least 1 SAP full lifecycle implementation
• Design and implement SAP integration scenarios using various integration tools & platforms (e.g. SAP PI/PO, SAP CIG, SAP Integration Suite’s set of capabilities: Cloud Integration, API Management, Trading Partner Management, Advanced Event Mesh, Edge Integration Cell).
  • Experience with other integration tools & platforms is a plus, but not required (e.g. Mulesoft, Boomi, Informatica…)
• Hands-on experience implementing interfaces with SAP solutions using various technologies like APIs (OData, SOAP), Events, ABAP Proxies, RFCs, IDOCs, Files, etc.
• Experience developing integration architecture and strategies to ensure data consistency and integrity across systems.
• Experience working with adapters such as OData, SOAP, AMPQ, AS2, AS4, Ariba, JMS, HTTPS, JDBC, IDOC, SFTP, Process Direct, MAIL, XI.
• Familiarity with security best practices for integrations, including authentication, authorization, and data encryption.
• Knowledge of tools for monitoring integrations and troubleshooting issues (e.g., SAP Cloud ALM, Solution Manager, Splunk).
• Experience building B2B integration scenarios following EDI standards (e.g. ANSI X12/EDIFACT).
• Experience with cloud integration platforms and services (e.g., AWS, Azure, GCP).

Ideally, you’ll also have

• Project management certification is preferred (PMI/CAPM or PMP, PRINCE2)

What we look for

We’re interested in leaders with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy and variety in this role, so you’ll also need the ability to be nimble, take initiative and seek out opportunities to improve our current relationships and prioritize participation in practice initiatives that will generate a long term pipeline of sales for the firm. If you’re serious about progressing and ready to take on some of our clients’ most complex issues, this role is for you.

What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn .

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $67,000 to $136,800. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $80,300 to $155,300. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Your key responsibilities

You will be part of diverse teams of professionals across different geographies to deliver a wide range of data and analytics services. You will be solving complex issues and driving growth across financial services.

Skills and attributes for success

• Fostering an innovative and inclusive team-oriented work environment
• Leading and coaching diverse teams of professionals with different backgrounds
• Providing subject matter expertise in defining technical and business approaches
• Building strong relationships with the clients and cultivating business opportunities
• Initiating and building thought leadership through white papers, point of views, and proof of concepts
• Working in an entrepreneurial environment to pave your own career path
• Propose and drive new technologies to enhance or replace existing business processes

To qualify for the role, you must have

• Undergraduate or master’s degree in a quantitative field (e.g. engineering, computer science, business, economics, finance, statistics, and/or analytics)
• Around 6 or more years of related work experience in banking, capital markets, insurance or asset management space
• Superior communication (verbal and written) with the ability to effectively advocate technical solutions and results to technology and business audiences at all levels and disciplines within EY and client organizations
• Experience working independently, efficiently and effectively under extreme time constraints and delivering results by critical deadlines
• Strong analytical and problem-solving skills
• Experience with client-facing activities such as requirements gathering, facilitating meetings, presentation creation, and ability to prepare client ready deliverables
• Prior experience in project management and client serving roles
• Excellent leadership and teaming skills
• Strong organizational and time-management skills
• Ability to integrate new knowledge and adapt to change with a natural curiosity and desire to learn
• A willingness and ability to travel to meet client needs; travel is estimated at 60%
• Valid passport

AI Specific

• Ability to understand business challenges and translate them into value-add analytics and insights solutions.
• Practical experience in leading and managing multi-disciplinary teams through a product life cycle – requirements, design, development, and testing.
• Experience designing, building, and maintaining production-grade ML and DL models, machine learning workflows, and pipelines. Demonstrated exploration of new techniques outside of day-to-day job duties.
• Proficiency in Generative AI techniques, including GANs (Generative Adversarial Networks), VAEs (Variational Autoencoders), and transformers. Experience with working open-source and commercial LLMs
• Helping clients make data-driven decisions by working with structured and unstructured data sets, building out predictive models, and advising our clients on leading practices.
• Building and applying data analysis algorithms (data mining, statistics, machine learning, natural language processing, RNNs, CNNs, etc.) as appropriate.
• Designing, architecting, and developing solutions leveraging big data technology (Hadoop, Cassandra, Spark, Neo4j) to ingest, process, and analyze large, disparate data sets to exceed business requirements.
• Leveraging in-house data platforms as needed and recommending and building new data platforms/solutions as required to exceed business requirements.
• A thorough understanding of the Python programming language and associated machine learning libraries/packages (sklearn, TensorFlow, PyTorch, statsmodels, etc.).
• Experience in multiple tools/language/frameworks within the Big Data & cloud ecosystem (Hadoop, MongoDB, Neo4j, Spark, Hive, HBase, Cassandra, etc.).
• Demonstrated experience of managing and mentoring teams of data scientists, ML engineers, and data engineers on the execution of specific business use cases for AI/ML.
• Strong machine learning and data structure design, development, application of advanced analytical and statistical methods, and architecture experience.
• Ability to quantify improvement in business areas resulting from optimization techniques through the use of business analytics and/or statistical modeling.
• Collaborate with our data scientists to map data fields to hypotheses and curate, wrangle, and prepare data for use in their advanced analytical models.

Additional Requirements:

• Extensive experience with cloud platforms such as AWS, Azure, or Google Cloud Platform (GCP) for deploying and managing ML and AI solutions.
• Strong deep learning experience, particularly in applications of Neural Network architectures to Natural Language Processing, Computer Vision, Machine Intelligence, and/or Reinforcement Learning.
• Expertise in designing and deploying cloud-native architectures and solutions that leverage serverless computing, containerization (Docker, Kubernetes), and microservices.
• Experience in integrating AI/ML solutions within cloud environments to ensure scalability, reliability, and security.
• Familiarity with cloud-based machine learning services like AWS SageMaker, AWS Bedrock, Google AI Platform, Azure Machine Learning & Azure AI Studio
• Knowledge of MLOps practices for continuous integration and continuous deployment (CI/CD) of machine learning models in a cloud environment.
• Understanding of data security and privacy best practices in cloud environments, including compliance
• Practical experience in developing and deploying Generative AI applications for various use cases such as text generation, image synthesis, and creative AI.
• Strong ability to collaborate with cross-functional teams and communicate complex technical concepts to non-technical stakeholders.

Ideally, you’ll also have

• Master’s degree in Business Administration (MBA) or Science (MS) preferred
• Prior consulting experience