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Bank Of America Centralized Lending Specialist - Plano TX United States, Texas, Plano
Provides exceptional client care. Answers inbound calls and make outbound calls to provide new and existing clients with guidance and advice to uncover lending needs and assist them with determining...
Oversees the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards. Supports the monitoring and testing of controls by...
Fulfills requests from business users and operations, communicates technical status updates with appropriate teams, and oversees stability, resiliency, reliability, and the performance of multiple supported systems. Mentors other team members...
Demonstrates excellent client service skills through actively listen to incoming client phone calls regarding auto loan applications. Ensures compliance with all Customer Identification Program (CIP) and Know Your Customer (KYC)...
Inbound calls from delinquent clients to secure payment and determines reason for delinquency on active or inactive loan, deposit, and credit card accounts. Negotiates repayment of outstanding debt that benefits...
Demonstrates excellent client service skills through actively listen to incoming client phone calls regarding auto loan applications. Ensures compliance with all Customer Identification Program (CIP) and Know Your Customer (KYC)...
Achieve all sales performance goals and objectives for geographical assignment. Demonstrate a collaborative sales approach and coordinate efforts between sales leadership, other Teva sales teams, market access, sales operations, and...
Provides exceptional client care. Answers inbound calls and make outbound calls to provide new and existing clients with guidance and advice to uncover lending needs and assist them with determining...
As an Expoint loan servicing specialist, you will be at the center of handling customer relations and loan applications. You will play an integral role in supporting the department’s measures in making the loan process a fast, simple, and stress free experience for the customer.
In this role, you will be tasked with managing the day to day loan servicing entities. This includes processing loan applications, evaluating loan terms, and making decisions on loan qualifications. You will also be responsible for answering any inquiries customers may have about their loan process.
Additionally, you will be responsible for processing payment transactions, and ensuring accuracy of all loan documents. You must have strong knowledge of loan regulations and legislation, and understand the importance of customer confidentiality.
The ideal candidate should have a strong background in loan processing and customer relations. Additionally, they should have a knack for problem solving, have good communication skills, and be comfortable working in a fast-paced environment.
Expoint offers the opportunity to work in an innovative and fast-growing tech industry. Your expertise in loan servicing will be crucial to our customer’s successful loan process and experience. If you are up to the challenge, join our team and help provide an exceptional customer experience.