Processor jobs in United States, Virginia, Roanoke

About this role:

The position is responsible for collecting, preparing, coordinate, and reviewing loan documents.

In this role, you will:

• Provide support in performing loan documentation duties on the most complex loan packages to ensure compliance with company's policies and government regulations
• Process or close loans and act as a main point of contact for internal or external customers during the loan process
• Perform administrative, operational, or customer support tasks related to complex loan packages
• Manage an assigned pipeline of all loan types relative to business line
• Provide subject matter expertise and interpretation of procedures to the team of Loan Documentation specialists to ensure timely completion of work
• Interact with immediate Loan Documentation team, functional area, and internal peers outside work group on information related to the routine loan documentation process

Required Qualification:

• 4+ years of customer service, loan administration, collections, or sales environment experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience reviewing complex Commercial Banking Loan Documents
• Advance Microsoft Excel skills (i.e. experience creating formulas, ability to identify data elements)
• Experience with Loan Covenants
• Experience with loan documentation
• Exposure to Wells Fargo Commercial Banking Operations systems such as: ICMP, AFS, Loan IQ, and ETRAC
• Ability to work both independently and with a team
• Sound analytical skills with high attention to detail and accuracy
• Excellent verbal, written, and interpersonal communication skills

Job Expectations:

• Hybrid schedule, requirement to be in office 3 days a week

Job Location:

• 7711 Plantation Rd., Roanoke, VA

Required location listed above.Relocation assistance is not available for this position.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Support Operations in completing larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performance
• Use technical expertise in the designated area and resolve escalated issues
• Provide feedback and present ideas for improving or implementing processes and customer support
• Perform complex operational and customer support initiatives within Operations functional area
• Assist staff, managers, and colleagues and provide guidance and interpretation of policies and procedures
• Apply technical knowledge and expertise to perform work and action requests
• Provide subject matter expertise and interpretation of procedures to staff
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

• 4+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Banking or financial operations experience
• Experience using Hogan to process transactions
• Ability to achieve high production and quality standards
• Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
• Intermediate Microsoft Office skills
• Ability to research and correspond with customers, responding to their questions and concerns with detailed information
• Effective organizational, multi-tasking, and prioritizing skills
• Excellent verbal, written, and interpersonal communication skills
• Ability to follow policies, procedures, and regulations

Schedule:

• Monday-Friday 8am – 5pm EST with a hybrid schedule
• Opportunities for Overtime based on business need

Training:

• You will receive in-depth on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services.
• Training will be for 4-8 weeks. Training hours are 10:30am - 7pm EST Monday – Friday. You are required to attend the full duration of this paid 4-8 weeks of training.

Job Expectations:

• This position is not eligible for Visa sponsorship

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.