Technical Trainer jobs in United States, Tennessee, Nashville-davidson
Amazon Manager Technical Support OMHS Integration Deployment & United States, Tennessee, Nashville
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ABOUT THIS ROLE
As a System Development Engineer, you will…
- Provide Infrastructure support, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services
- Work on coding projects primarily in Java and AWS technologies
- Provide Software deployment support in staging and production environments
- Develop tools to aid operations and maintenance
- Provide System and Support status reporting
- Own one or more technical components
- Improve Audible's infrastructure, operational performance, and stability
- Participate in designs, code and procedures reviews
- Identify opportunities arising from technical discussions and do the technical trade-offs
- Troubleshoot, research root causes and thoroughly resolve defects
- Drive large scale technology projects
- Drive pipeline automation and CI/CDABOUT AUDIBLE
- 1+ years of experience in automating, deploying, and supporting infrastructure
- 1+ years of experience with Linux/Unix
- 1+ years of experience programming with Java
Preferred Qualifications
- Experience with CI/CD pipelines build processes
- Experience with pipeline automation
- Experience with large scale projects
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Amazon Manager Technical Support OMHS Integration Deployment & United States, Tennessee, Nashville
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As a Senior Fiber Process Engineer, you will play a crucial role in our Avionics development lab. Your primary responsibilities will include building and testing complex fiber optics assemblies, opto-mechanical assemblies, lasers, and amplifiers. You will be tasked with providing innovative improvement strategies for our existing manufacturing processes to enhance efficiency and quality.A key aspect of your role will be supporting the development, prototyping, and failure investigations of fiber optics and opto-mechanical devices. You will also participate in test campaigns of optics and optoelectronics systems, ensuring they meet rigorous performance standards.Additionally, you will be responsible for setting up and maintaining high-quality, high-efficiency assembly lines within our laboratory environment. Your expertise in optimizing processes and workflows will be invaluable in driving continuous improvement across our operations.Export Control Requirement:
Key job responsibilities
Build and test complex fiber optics assemblies, opto-mechanical assemblies, lasers, and amplifiers.
Develop innovative improvement strategies to enhance the efficiency and quality of existing manufacturing processes.
Support the development, prototyping, and failure investigations of fiber optics and opto-mechanical devices.
Participate in test campaigns of optics and optoelectronics systems to ensure they meet rigorous performance standards.
Set up and maintain high-quality, high-efficiency assembly lines within the laboratory environment.
Optimize processes and workflows to drive continuous improvement across the operations.
A day in the life
This lab engineer will be a member of the Inter satellite Link (ISL) team with responsibilities of improving the manufacturing processes and methods necessary to reduce build time and increase throughput. In this role you will work in close contact with the design engineers, building and qualifying new designs, while supporting other activities as such as system test campaigns or manufacturing line troubleshooting and process improvements.
- Experience in developing functional specifications, design verification plans and functional test procedures
- Engineering degree in optics, photonics, physics, or Electrical Engineering.
- 5+ years working in engineering/scientific laboratory
- 5+ years’ experience in fiber optics process development or manufacturing, including stripping, cleaving, splicing and recoating
- 5+ years’ experience testing optical systems (free space, fiber optics, lasers)
Preferred Qualifications
- Master's degree in electrical engineering, computer engineering, or equivalent
- Experience working with interdisciplinary teams to execute product design from concept to production
- Experience with the project management of technical projects
- 10+ years working in engineering/scientific laboratory
- 10+ years’ experience in fiber optics process development or manufacturing, including stripping, cleaving, splicing and recoating
- Experience with optical measurement on high precision optical components and systems, such as interferometry, transmission and reflectivity, laser beam characterization etc.
- Experience running HALT and HASS test campaigns
- Experience in troubleshooting and servicing optical, electrical or mechanical equipment
- Experience in one or more of the following areas: thermal management, manufacturing automation, test automation, mechanical design, Python scripts.
- Strong Mathematical/Statistical/Physics fundamentals.
- Strong operational and organizational skills
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Cisco Technical Customer Success Manager United States, Tennessee, Nashville
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What You'll Do
As a Customer Experience Manager, you will play a pivotal role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth of our business. You're the primary CX point-of-contact for customers taking end-to-end ownership. You will understand their Business and Technical objectives and develop strategies that will enable them. You will be responsible for ensuring we deliver customer aligned outcomes. You will engage with both executives and technical partners within the customer.
Who You'll Work With
Who You Are
Our Minimum Qualifications for this Role
- 12 years of related experience
- Knowledge of at least two technology architectures
- Experience driving successful customer adoption and delivery of projects.
- Experience developing and maintaining strong executive relationships
- Experience leading cross-functional teams in a matrix organization
- Experience with budgeting and recurring revenue concepts, manage margin and reduce attrition.
Our Preferred Qualifications for this Role
- Drive adoption of software, services and value realization leading to successful renewal and growth. Proactively manage and mitigate renewal risk throughout customer journey and in alignment with Renewals team, leverage risk insights and adoption action plans to increase customer retention rates.
- Develop and maintain strong executive and technical influence with customers and understanding their business challenges and objectives.
- Advocate for the customer within Cisco, ensuring their needs are met and that they receive a high-quality customer experience.
- Accountable for financials including services revenue and margin and making needed strategic financial decisions.
- Build and implement Technical Adoption Plans in partnership with CSS that align with customer goals to maximize their technology investments and promote the full use of our technologies.
- Build E2E Customer plan aligning Delivery, Partner, Architecture, and Customer Success adoption strategy and execution
- Lead Customer Value Workshops and QBRs to review adoption progress and drive customers outcomes and benefits expected from Cisco products resulting in successful onboarding, adoption and renewals.
- Be a Technology Evangelist between customers and Cisco’s product teams, providing feedback to advise product development and enhancements.
- Stay up-to-date with the latest Cisco technologies, competitive landscape, and industry trends to provide expert mentorship to customers.
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Cisco Technical Account Executive United States, Tennessee, Nashville
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- Build and implement new growth strategies with internal and external customers/account teams, channel partners, and business units.
- You will be responsible for delivering on GROWTH and PIPELINE targets.
- Identify new Enterprise Networking sales prospects together with field and partner account teams.
- Pursue and win major, strategic, high-touch, and complex opportunities.
- Use EN as a competitive differentiator to grow Cisco's market share!
- Develop a deep understanding of product capabilities and value proposition and be able to present and demo to customers and prospects through outcomes-based selling and use cases - at the Line of Business, Security, IT management, and Executive level.
- Facilitate and consult on Proof of Value (POV) deployments co-delivered with the assigned Engineering teams and Technical Solutions Architect (TSA) to secure the purchase order.
- Partner with various team members to demonstrate the full extent of Cisco resources to scale and overcome competitive pressures and tactics.
- Accurately forecast revenue attainment and report on pipeline status for the territory.
- Facilitate case studies and references from flagship wins and cultivate key customer relationships to provide the 'customer voice' to the BE for platform innovation.
- 5+ years of SaaS experience. Specific examples of closing large, strategic deals.
- BS Degree (Electrical Engineer, Computer Engineering, Computer Science) or equivalent experience.
- 5+ years of sales experience selling networking solutions to enterprise, public sector, SP, and/or commercial accounts.
- 5+ years of proven success selling end-to-end solutions to IT organizations of large enterprises.
- This is a technical AE role, strong preference for candidate to have Cisco certifications or prior Solutions Engineer/Architect experience.
- Solid success and a consistent track record of quota attainment.
- Technical selling skills in (Routing, Switching, Wireless, Meraki, and other general networking technologies.)
- MBA, Economics and Finance degree or equivalent preferred.
- Understanding complex sales cycles with a strong ability to accelerate sales.
- Ability to develop and execute account plans and data-driven strategies.
- Ability to manage a pipeline and forecast opportunities accurately to meet commit.
- Ensure up-to-date salesforce.com and tools entries to allow for real-time sales ops reporting.
- Strong ability to work in matrix organizations/teams and manage partner relationships - to identify and establish partnerships with team members to build support, secure sponsorship, and ensure alignment for desired outcomes.
- Ability to think 'big' and solve problems.
- A subscriber to Cisco's Conscious Culture.
- Up to 50% will be required.
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Philips Technical Support Specialist - AllParts Medical United States, Tennessee, Nashville-Davidson
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Your role:
Provide technical support for AllParts Medical customer and corresponding technical groups, using exceptional knowledge of multi-OEM CT systems to resolve software and hardware issues and assist external clients with technical inquiries.
Create and maintain system reference documentation, provide internal technical feedback, build customer relationships to enhance the AllParts Medical Brand, and support a variety of hardware and software across evolving installations.
Review, update, and author knowledge articles, conduct root cause analysis post-escalations, and escalate severe issues to leadership for support and awareness.
Address customer product inquiries through various channels, leverage technical expertise for troubleshooting, and recommend corrective actions to ensure the resolution of electro/mechanical or software issues.
You're the right fit if:
Minimum 2 years of experience with Bachelor's in areas such as Technical Troubleshooting, Customer Service preferably in the Healthcare Industry or equivalent OR no prior experience with Master's Degree.
The role requires expertise in root cause analysis, troubleshooting, escalation management, documentation and reporting, continuous improvement, product repair and maintenance, IT networking, regulatory requirements, engineering and electronics fundamentals, remote support tools and techniques, and technical acumen.
Bachelor's/ Master's Degree in Engineering, Medical, Science or equivalent.
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this .
This is an office-based role.
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
Learn more about .
Discover .
Learn more about .
Learn more about
The pay range for this position in Nashville, TN is $87,750.00 - $140,400.00.
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
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Red hat Technical Account Manager - Ansible Automation Platform United States, Tennessee, Nashville
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What You Will Do
• Support enterprise customers implementing Red Hat Ansible Automated Platform solutions
• Serve as the primary customer advocate within Red Hat, facilitating communication and collaboration across teams
• Deliver Red Hat portfolio roadmap updates and assist customers with product upgrades and implementation
• Rapidly learn and stay current with new technologies, including container orchestration, registries, build strategies, microservices, and automation environments
• Specialize in Ansible Automation Platform, providing expertise on its implementation and use
• Perform technical reviews to proactively identify and prevent issues, sharing knowledge across teams
• Gain a comprehensive understanding of the customer's technical infrastructures, environments, hardware, and product usage
• Investigate and respond to support requests via various channels, including online, phone, video call, chat, etc.
• Provide strategic advice and guidance on current and future Red Hat products and solutions
• Manage customer cases, maintaining clear and concise documentation
• Collaborate with engineering, R&D, product management, and technical support teams
• Create and maintain technical documentation for issue resolution and knowledge sharing
• Manage and grow customer relationships through attentive, relationship-based support
• Visit customer sites as needed and ensure exceptional service experience
What You Will Bring
• Experience in a technical support, software development or engineering, or quality assurance organization
• Extensive technical knowledge of Red Hat Ansible Automated Platform and similar automation technologies, including Chef, Puppet, SaltStack, etc; broad knowledge of automation practices and principles
• Experience with configuration management, application deployment, and infrastructure orchestration technologies
• Ability to manage and grow existing customer relationships by delivering proactive, relationship-based support
• Outstanding verbal and written communication skills
• Ability to convey complex information to customers clearly and concisely
• Ability to manage multiple issues and projects
• Bachelor's degree in a technology-related discipline is preferred
• Residence within the U.S. Central or Eastern Time Zone
• Software engineering background; experience with RPM-based Linux technologies
• Experience with Linux system administration, preferably Red Hat Enterprise Linux (RHEL) or a derivative is preferred
• Experience working in DevOps environments preferred
• Experience with container technologies such as Docker, Podman, and Kubernetes preferred
• Experience deploying applications in cloud environments and developing containerized applications a plus
• Good comprehension of continuous integration (CI) and continuous delivery (CD) concepts preferred
• Familiarity with source code management tools like Git or Apache Subversion (SVN) a plus
The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications.
Pay Transparency
● Comprehensive medical, dental, and vision coverage
● Flexible Spending Account - healthcare and dependent care
● Health Savings Account - high deductible medical plan
● Retirement 401(k) with employer match
● Paid time off and holidays
● Paid parental leave plans for all new parents
● Leave benefits including disability, paid family medical leave, and paid military leave
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Philips Customer Service & Technical Trainer Office-Based Nashville United States, Tennessee, Nashville-Davidson
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In this role you will prepare lesson plans from engineering documentation, field service requirements or software documentation.
Your role:
- Develop course materials to include lesson plans, instructor guide, training manual, Power points, information sheets, job aids, and student exercises
- Select and/or develop teaching aids such as training handbooks, demonstration models, multimedia visual aids, and computer tutorials.
- Works with engineering, technical support and manufacturing to ensure that course material reflects current product features. Instructs participants in both classroom lectures and laboratory sessions and follows up to determine applicability of course material.
You're the right fit if:
- You’ve acquired 5+ years in a related training field
- Your skills include ability to create, present and train on technical material
- You have a bachelors degree in related field
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this .
- You’re able to deliver new hire training program, technical training and soft skills training to various teams within the organization
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
- Learn more about .
- Discover
- Learn more about
- Learn more about
The pay range for this position in (Nashville or Atlanta) is $74,700 to $83,000
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
These jobs might be a good fit
Share
ABOUT THIS ROLE
As a System Development Engineer, you will…
- Provide Infrastructure support, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services
- Work on coding projects primarily in Java and AWS technologies
- Provide Software deployment support in staging and production environments
- Develop tools to aid operations and maintenance
- Provide System and Support status reporting
- Own one or more technical components
- Improve Audible's infrastructure, operational performance, and stability
- Participate in designs, code and procedures reviews
- Identify opportunities arising from technical discussions and do the technical trade-offs
- Troubleshoot, research root causes and thoroughly resolve defects
- Drive large scale technology projects
- Drive pipeline automation and CI/CDABOUT AUDIBLE
- 1+ years of experience in automating, deploying, and supporting infrastructure
- 1+ years of experience with Linux/Unix
- 1+ years of experience programming with Java
Preferred Qualifications
- Experience with CI/CD pipelines build processes
- Experience with pipeline automation
- Experience with large scale projects
These jobs might be a good fit
