Technical Support Specialist jobs in United States, Tennessee, Nashville-davidson
Boston Scientific Clinical Specialist Urology - Sacral Neuromodulation Nashvil... United States, Tennessee, Nashville
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Your Responsibilities will Include:
- Establishes, develops, and maintains positive business relationships with Customers and Patients.
- Provides clinical support in surgeries, troubleshooting and follow ups in hospitals and clinics.
- Uses clinical expertise, market & product knowledge to advance growth opportunities.
- Provides exceptional customer service to all customers.
- Educates customers staff on technical matters relating to Axonics products and therapies.
- Completes proper Patient care documentation in Axonics Patient Care Management (PCM) system.
- Makes and receive patient calls/text through Axonics PCM system. Some calls can be after hours and weekends.
- Partners with Area Director and Territory Managers to learn market dynamics and local customer motivations and needs; has a thorough understanding of how Axonics products and solutions offer value to the patient.
- Contributes to the achievement of quarterly goals associated with specific initiatives at the Area and / or on a national level.
- Assists with education / training of new employees.
- Manages inventory provided for case coverage and trunk stock.
- Expedites the resolution of customer problems and complaints to maximize satisfaction.
- Coordinates sales and marketing efforts with team members and other departments.
- Visits accounts regularly to replenish literature and establishes / maintains relationships with office staff.
- Works closely with Territory Managers to drive sales growth in target accounts and key areas.
- Actively participates in territory sales growth activities such as but not limited to customer lunch and learns, community education sessions, Advance Practitioner seminars, quarterly business reviews and other approved activities.
- Supplies management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Keeps abreast of best practices and promotional trends.
- Maintains high level of clinical, market and product knowledge.
- Completes all assigned training in a timely manner.
- Continuously improves through feedback.
- Manage personal expenses per company expense policy and report monthly in Concur.
- Maintains proper credentials for Hospital Systems in area.
- Up to 50% travel to include some overnight travel in and out of market. Work hours directly support case coverage and may vary from week to week.
Required Qualifications:
- Bachelor’s degree preferred.
- A minimum of 3 years of clinical experience in the medical device industry or a minimum of 5 years of clinical experience in urology as a RN.
- Highly motivated and target driven with a proven track record.
- Excellent communication and negotiation skills.
- Prioritizing, time management and organizational skills.
- Ability to create and deliver presentations tailored to the audience needs.
- Relationship management skills and openness to feedback.
The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.
For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.
Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.
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Boston Scientific EP Mapping Specialist II - Nashville TN United States, Tennessee, Nashville
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About the role:
Our technologies encompass 3D Mapping and Navigation systems, Radiofrequency Ablation catheters, Diagnostic Catheters, EP recording systems, and Intracardiac Access Sheaths to diagnose and treat heart rhythm disorders.
Your responsibilities will include:
- Maintaining advanced clinical knowledge of EP diagnostic and ablation technologies, PFA, mapping and recording systems, transeptal access tools, and left atrial appendage occlusion technologies I add
- Attending procedures in cardiac CV/EP labs to provide clinical support on Boston Scientific AF Solutions products, including the , , transeptal access tools, diagnostic and therapeutic catheters, and devices
- Educating customers on clinical usage and benefits of AF Solutions products through customized presentations, demonstrations, and ongoing training
- Meeting with physicians and clinical stakeholders to assess their needs and demonstrate how Boston Scientific products support optimal patient outcomes
- Developing relationships with hospital staff, physicians, and administrators to expand influence across departments and facilitate strategic decision-making
- Responding to clinical and technical inquiries by collaborating across functions including sales, clinical research, marketing, and technical support
- Demonstrating change leadership and collaborating cross-functionally to align local activities with broader strategic goals
- Implementing strategies outlined in quarterly action plans and coordinating efforts with sales teams to advance business objectives
- Supporting physician education and market development by engaging referring physicians, fellows, and key opinion leaders
- Training on and adhering to clinical trial protocols and compliance standards in line with global regulatory expectations
- Managing clinical trial activity within the territory , including Interest Visits and Site Initiation Visits, and educating investigators on study procedures and products
Required qualifications:
- Minimum of a bachelor’s degree or equivalent experience
- Minimum of 2 years of industry experience in medical device sales, clinical electrophysiology, or equivalent background
- Demonstrated technical aptitude with the ability to convey complex product details clearly
Preferred qualifications:
- NASPE/IBHRE CEPS certification
- Experience in atrial fibrillation, cardiac mapping, or structural heart procedures
- Familiarity with 3D cardiac mapping systems
- Master’s degree or advanced degree in business or healthcare
The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.
For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.
Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.
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Palo Alto Cortex Cloud Sales Specialist Commercial Select United States, Tennessee, Nashville
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Being the cybersecurity partner of choice, protecting our digital way of life.
Your Impact
Join the fastest growing team where experience meets cutting-edge solutions
Build and cultivate strong customer relationships, driving business growth within the region.
Partner with the core sales team to align customer strategies and engagements with Cortex and Cloud business objectives.
Take full ownership of leading strategic sales campaigns, sales forecasting, utilizing in-depth knowledge of sales cycles from initial contact through procurement.
Engage in deep technical discussions beyond standard sales presentations and pitches; while translating complex technical cybersecurity solutions into clear business value propositions for customers.
Collaborate closely with cross-functional teams, including sales engineers, to provide tailored customer-centric solutions.
Partner with Alliances to develop joint strategies, enhance customer engagement and deliver innovative solutions for existing and prospective clients.
Travel domestically as needed to meet with customers and attend key business events.
Your Experience
5+ years of field sales experience focusing on key customer accounts and delivering value to Enterprise or Major-level accounts in the cybersecurity industry.
Extensive platform selling experience in complex sales with multiple buying centers.
Experience selling SIEM, EDR, XDR, SOC and SOAR solutions is highly preferred.
Established trusted relationships with CIOs and CISOs with the ability to influence and drive strategic conversations
Expertise in applying complex solution sales methodologies to drive results.
Experience working with channel partners and a deep understanding of a channel-centric go-to-market strategy.
Demonstrated ability to thrive in a fast-paced, high-growth startup environment while collaborating effectively with sales engineers and cross-functional teams.
Experience operating in a continuous adoption, expansion, and upsell sales motion within a matrixed sales organization is preferred
Willingness to travel domestically as necessary to meet business needs.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be betweenThe offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .
All your information will be kept confidential according to EEO guidelines.
This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license.
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Amazon Support Engineer ONS Services United States, Tennessee, Nashville-Davidson
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Your day will be filled with exciting challenges and opportunities to showcase your technical expertise. You’ll engage with Amazonians across various teams, owning and recognizing their unique IT needs and provide personalized high-quality support. You'll be a trusted advisor, a problem-solver, taking initiative to diagnose, troubleshoot and resolve a wide variety of specialized hardware and software issues implementing successful solutions. Our Engineers guide and empower technical and non-technical Amazonians through the ever-evolving digital landscape implementing solutions that fit their needs.
Key job responsibilities
• Deliver on-site, high quality, hands-on support diagnosing, troubleshooting and resolving issues successfully, evaluating log files to determine the health of systems, software and hardware
• Provide on-call support for high severity incidents and act as an escalation point of contact for team
• Assist with activities to triage and escalate system or network outages to reduce downtime
• Understand and execute change management activities in a high availability environment
• Participate with partner teams and vendors on continuous improvement projects, defining requirements and managing execution to deliver operational excellence and value
• Effectively manage and oversee IT asset inventories
• Participate in hiring efforts, training and developing peers and new team members as a mentor, seeking and leveraging diverse perspectives in all activities
• Continuously expand skills, learning the latest technologies and maintaining knowledge of IT policies to provide technically accurate solutions
A day in the life• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan
Basic Qualifications
- High school or equivalent diploma
- Bachelor's degree
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
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Amazon Manager Technical Support OMHS Integration Deployment & United States, Tennessee, Nashville
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ABOUT THIS ROLE
As a System Development Engineer, you will…
- Provide Infrastructure support, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services
- Work on coding projects primarily in Java and AWS technologies
- Provide Software deployment support in staging and production environments
- Develop tools to aid operations and maintenance
- Provide System and Support status reporting
- Own one or more technical components
- Improve Audible's infrastructure, operational performance, and stability
- Participate in designs, code and procedures reviews
- Identify opportunities arising from technical discussions and do the technical trade-offs
- Troubleshoot, research root causes and thoroughly resolve defects
- Drive large scale technology projects
- Drive pipeline automation and CI/CDABOUT AUDIBLE
- 1+ years of experience in automating, deploying, and supporting infrastructure
- 1+ years of experience with Linux/Unix
- 1+ years of experience programming with Java
Preferred Qualifications
- Experience with CI/CD pipelines build processes
- Experience with pipeline automation
- Experience with large scale projects
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Amazon Manager Technical Support OMHS Integration Deployment & United States, Tennessee, Nashville
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As a Senior Fiber Process Engineer, you will play a crucial role in our Avionics development lab. Your primary responsibilities will include building and testing complex fiber optics assemblies, opto-mechanical assemblies, lasers, and amplifiers. You will be tasked with providing innovative improvement strategies for our existing manufacturing processes to enhance efficiency and quality.A key aspect of your role will be supporting the development, prototyping, and failure investigations of fiber optics and opto-mechanical devices. You will also participate in test campaigns of optics and optoelectronics systems, ensuring they meet rigorous performance standards.Additionally, you will be responsible for setting up and maintaining high-quality, high-efficiency assembly lines within our laboratory environment. Your expertise in optimizing processes and workflows will be invaluable in driving continuous improvement across our operations.Export Control Requirement:
Key job responsibilities
Build and test complex fiber optics assemblies, opto-mechanical assemblies, lasers, and amplifiers.
Develop innovative improvement strategies to enhance the efficiency and quality of existing manufacturing processes.
Support the development, prototyping, and failure investigations of fiber optics and opto-mechanical devices.
Participate in test campaigns of optics and optoelectronics systems to ensure they meet rigorous performance standards.
Set up and maintain high-quality, high-efficiency assembly lines within the laboratory environment.
Optimize processes and workflows to drive continuous improvement across the operations.
A day in the life
This lab engineer will be a member of the Inter satellite Link (ISL) team with responsibilities of improving the manufacturing processes and methods necessary to reduce build time and increase throughput. In this role you will work in close contact with the design engineers, building and qualifying new designs, while supporting other activities as such as system test campaigns or manufacturing line troubleshooting and process improvements.
- Experience in developing functional specifications, design verification plans and functional test procedures
- Engineering degree in optics, photonics, physics, or Electrical Engineering.
- 5+ years working in engineering/scientific laboratory
- 5+ years’ experience in fiber optics process development or manufacturing, including stripping, cleaving, splicing and recoating
- 5+ years’ experience testing optical systems (free space, fiber optics, lasers)
Preferred Qualifications
- Master's degree in electrical engineering, computer engineering, or equivalent
- Experience working with interdisciplinary teams to execute product design from concept to production
- Experience with the project management of technical projects
- 10+ years working in engineering/scientific laboratory
- 10+ years’ experience in fiber optics process development or manufacturing, including stripping, cleaving, splicing and recoating
- Experience with optical measurement on high precision optical components and systems, such as interferometry, transmission and reflectivity, laser beam characterization etc.
- Experience running HALT and HASS test campaigns
- Experience in troubleshooting and servicing optical, electrical or mechanical equipment
- Experience in one or more of the following areas: thermal management, manufacturing automation, test automation, mechanical design, Python scripts.
- Strong Mathematical/Statistical/Physics fundamentals.
- Strong operational and organizational skills
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Amazon Support Eng OTS United States, Tennessee, Nashville-Davidson
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About The RoleAs an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs.Key job responsibilities
- Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.
- Ensuring infrastructure networking and computing systems remain available during production hours.
- Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.
- Managing local technical projects.
- Maintaining or creating policies, procedures, and processes.
- Identifying root-causes of operational issues and process inefficiencies.
- High school or equivalent diploma
- 2+ years of supporting and maintaining a corporate network environment experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
Preferred Qualifications
- 2+ years of computer networking experience
- Experience supporting video conference and teleconference equipment
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Share
Your Responsibilities will Include:
- Establishes, develops, and maintains positive business relationships with Customers and Patients.
- Provides clinical support in surgeries, troubleshooting and follow ups in hospitals and clinics.
- Uses clinical expertise, market & product knowledge to advance growth opportunities.
- Provides exceptional customer service to all customers.
- Educates customers staff on technical matters relating to Axonics products and therapies.
- Completes proper Patient care documentation in Axonics Patient Care Management (PCM) system.
- Makes and receive patient calls/text through Axonics PCM system. Some calls can be after hours and weekends.
- Partners with Area Director and Territory Managers to learn market dynamics and local customer motivations and needs; has a thorough understanding of how Axonics products and solutions offer value to the patient.
- Contributes to the achievement of quarterly goals associated with specific initiatives at the Area and / or on a national level.
- Assists with education / training of new employees.
- Manages inventory provided for case coverage and trunk stock.
- Expedites the resolution of customer problems and complaints to maximize satisfaction.
- Coordinates sales and marketing efforts with team members and other departments.
- Visits accounts regularly to replenish literature and establishes / maintains relationships with office staff.
- Works closely with Territory Managers to drive sales growth in target accounts and key areas.
- Actively participates in territory sales growth activities such as but not limited to customer lunch and learns, community education sessions, Advance Practitioner seminars, quarterly business reviews and other approved activities.
- Supplies management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Keeps abreast of best practices and promotional trends.
- Maintains high level of clinical, market and product knowledge.
- Completes all assigned training in a timely manner.
- Continuously improves through feedback.
- Manage personal expenses per company expense policy and report monthly in Concur.
- Maintains proper credentials for Hospital Systems in area.
- Up to 50% travel to include some overnight travel in and out of market. Work hours directly support case coverage and may vary from week to week.
Required Qualifications:
- Bachelor’s degree preferred.
- A minimum of 3 years of clinical experience in the medical device industry or a minimum of 5 years of clinical experience in urology as a RN.
- Highly motivated and target driven with a proven track record.
- Excellent communication and negotiation skills.
- Prioritizing, time management and organizational skills.
- Ability to create and deliver presentations tailored to the audience needs.
- Relationship management skills and openness to feedback.
The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.
For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.
Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.
These jobs might be a good fit
