Program Manager jobs in United States, Tennessee, Memphis

Job Description:

The Wealth Management Client Associate – Advisor Development Program (WMCA - ADP) role is an entry role into our Advisor Development Program where the destination role is becoming a full-scale Financial Advisor at Merrill. This progression role is responsible for providing client service support to Financial Advisors (FAs).

As a WMCA - ADP your journey begins by obtaining your Securities Industry licenses, where you will receive dedicated study time for your Securities Industry Essentials [SIE], Series 7, and Series 66 Exams. Your SIE, Series 7 & 66 must be obtained within 120 days; (63 & 65 accepted, in lieu of 66, if previously held). Once you obtain your licenses, you will be taught the foundational skills needed to be a WMCA - ADP.

This job is responsible for providing client service support to multiple FAs. Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA’s business, while customizing solutions based on their specific needs. Job expectations include serving as the most frequent point of contact within Merrill to address all service needs of their clients and acting as a resource for FAs on the team.

Once you have reached your key milestones, including proficiency in your current role and the completion of experiential activities showcasing your ability to become an advisor, you will then progress into the next stage of the Advisor Development Program, beginning building a book of business as a Financial Advisor trainee. You will complete dedicated training preparing you for this role and once complete you will continue to work in a Merrill office where you will be acquiring, building, and managing client relationships while considering a client’s complex financial picture and guiding them with advice and solutions.

Once you complete your performance requirements as a Financial Advisor trainee you will reach the ultimate destination of becoming a Merrill Financial Advisor. You will be supported along the way with dedicated programs, tools, and resources throughout your career journey.

The Advisor Development Program consists of progressive roles to ultimately become a Merrill Financial Advisor. Our progressive roles in the Advisor Development Program engage in:

• Developing a book of business in order to meet and exceed established performance hurdles
• Effectively prioritizing and sourcing prospective clients, capitalizing on referrals, assessing customer needs, referring customers to the appropriate internal specialists, and executing highly customized solutions to meet client needs
• Recommending investment products and services that are suitable for prospects based on their objectives, resources, time horizon, risk profile and preferences
• Balancing investment growth, referral activities, customer follow up, prospect building, administrative compliance and personal growth and development according to both a day-to-day and longer-term planning
• Organizing and managing resources (time, people, budget) to run a productive practice
• Seeking the expertise of specialists, where appropriate, to identify planning and investment strategies for a client
• Completing mandated training, assessments, performance goals and continuing education requirements

We’ll help you

• Build a successful careerat Bank of America through world-class training and on-boarding programs that set you up for success.
• Get training and one-on-one coachingfromour-award winning Academy at Bank of Americaand local leadership who are invested in your success.
• Grow your business knowledgeby using a defined consultative approach to systematically identify client needs and appropriate solutions.
• Provide end-to-end comprehensive advice, deliver clientreviews/presentationswith confidence and recommend strategies to help achieve their financial goals and life priorities.
• Collaborate with core banking and investment partners.Connect to all the solutions we provide through Bank of America and Merrill to meet virtually all their financial needs.

Required Qualifications:

• Displays confidence working as a self-starter in a sales role
• Builds strong client relationships through effective communication and collaboration
• Displays a proactive mindset and effective time management
• Demonstrates a results-driven growth mindset and prioritizes client interests
• Identifies appropriate client solutions through application of learnings and new information
• Exceptional interpersonal and relationship building skills
• Effective communication skills (written and verbal)
• Proven ability to quickly build trust and credibility
• Proven ability to assess needs of and recommend appropriatesolutions
• Proven ability to work both collaboratively on a team with key partners and independently
• Proven ability to listen and probe for clarity and understanding
• Entrepreneurial mindset with a proven ability to source clients through extensive prospecting and networking
• Strong follow-through skills
• Computer/technical literacy and proficiency in applications such as Microsoft Suite

Desired Qualifications:

• Bachelor’s degree and/or a minimum of one year of work experience
• Learns and adapts to new technology or applications
• Executes multiple tasks simultaneously

Job Responsibilities:

• Partners with Financial Advisors, Client Relationship Managers, and Market Supervision Managers on all aspects of client servicing, risk, investments, and banking products, while receiving appropriate guidance and escalating issues as needed
• Provides excellent Client Service to the bank's clients through educating them on all of the bank's service and banking offerings
• Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests
• Assists with ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk
• Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA
• Performs general business growth support functions aligned to the role of the Client Associate or Wealth Management Client Associate, providing business development, investment solutions, and/or business management support to multiple FAs

:

• Account Management
• Client Management
• Customer and Client Focus
• Issue Management
• Oral Communications
• Business Development
• Client Solutions Advisory
• Pipeline Management
• Prioritization
• Trade Operations Management
• Administrative Services
• Client Investments Management
• Emotional Intelligence
• Referral Identification
• Written Communications

This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in your immediate termination.

Roles and Responsibilities

• Maintain accurate inventory records, perform cycle counts, and lead physical inventories Special projects to improve processes, maintain inventory, and identify trends Verifying the accuracy of quantity and quality of incoming deliveries to include remediating actions as needed Ensure the team documents, labels and update system for every item received Manage Order Fulfillment - to include confirming order details, pulling items, checking condition, safely packaging, schedule appropriate shipping option and stage for pick upSupervise preparation of items for shipment by packing, crating, and staging them to be loaded onto trucks or other transportation vehiclesCollaborating with internal departments to locate missing packages, fix incorrect deliveries and replace damaged products Be the GEHC Liaison for Fedex, Pilot/Maersk and other shipping companies – to include researching and reporting lost and damaged shipments Manage the K&N staff to achieve Check In and OTD (On Time Delivery) KPI’s Adhere to all safety procedures and guidelines to ensure a safe working environment

Required Qualifications

• High school diploma or GED Valid driver’s license and safe driving record Previous stock or inventory experience of 5 years or more

• Organizational skills to manage inventory, prioritize tasks, and maintain a tidy workspace. Ability to read and analyze Information Adept at handling multiple complex tasks simultaneously Process improvement mindset Knowledge of inventory control Lean Continuous improvement mindset Data entry and data analysis skills Communication skills to facilitate effective communication with team members, field representatives and leadership

This job is responsible for managing a financial center and it's employees on a day-today basis. Key responsibilities include operating as a business owner and fostering a team environment, instilling an effective client-centric and risk culture in the center, and helping clients achieve the financial goals. Job expectations include ensuring operational excellence and cohesive effectiveness.

Responsibilities:

• Develops talent, including proactive sourcing of candidates
• Manages client traffic, engaging and appropriately routing clients, and fostering client retention
• Manages business results through formalized management routines and coaching
• Creates a world class client experience environment
• Manages market-level initiative prescribed by market leaders
• Drives operational excellence by engaging employees on business strategy
• Manages organizational priorities and effective execution

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Diversity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully.
• Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.
• Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results.
• Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.
• People Manager & Coach: Knows and develops team members through coaching and feedback.
• Financial Steward: Manages expenses and demonstrates an owner’s mindset.
• Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.
• Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.

Required Qualifications:

• 1+ years of leadership experience demonstrated through one or a combination of the following: coaching, training and/or motivating a diverse work team
• Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
• Collaborates effectively to get things done, building and nurturing strong relationships
• Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
• Is confident in identifying solutions for clients based on their needs and can resolve problems independently or bring in others as needed
• Communicates effectively and confidently and is comfortable engaging all clients
• Has the ability to learn and adapt to new information and technology platforms
• Applies strong critical thinking and problem-solving skills to meet clients' needs
• Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Efficiently manages time and capacity
• Can manage complexity, prioritize tasks, delegate and execute in a fast-paced environment
• Can interpret performance results, find opportunities to drive success and hold others accountable to results
• Can be flexible to work weekends and/or extended hours as needed

Desired Qualifications:

• 1+ years of management experience including hiring, coaching and developing direct reports
• Experience in financial services and knowledge of financial services industry, products and solutions
• Experience working in an environment with individual and team goals where goals were routinely met or exceeded

• Bilingual skills​

Skills:

• Coaching
• Customer Service Management
• Customer and Client Focus
• Performance Management
• Talent Development
• Business Operations Management
• Recruiting
• Result Orientation
• Risk Management
• Sales Performance Management
• Inclusive Leadership
• Leadership Development
• Prioritization
• Problem Solving
• Referral Management

High School Diploma / GED / Secondary School or equivalent

Inventory Control Managerlocated inMemphis, TN.

Reporting to theInventory Control Managerwill be In responsible for security and accountability of inventory levels for the site. Oversees the evaluation and disposition of excess inventory and develops policy for reducing and controlling inventory.

What a typical day looks like:

• Controls inter- building communication installations and maintenance.
• Ensures a high degree of customer satisfaction through negotiations of customer expectations and managing and directing staff activities required to meet this expectation.
• Coordinates with customers, purchasing, project managers, business unit managers and warehouse managers.
• Evaluates various data extracted from the MRP system.
• Reviews and establishes the policies and procedures for the site with materials group.
• Designs, develops, and enhances metrics in response to site or corporate requirements.
• Responsible for accurate controls and procedures to be in place to properly implement cycle count operations and physical inventories
• Responsible for disposition of excess and obsolete materials.
• Inter-site materials evaluation and assessment of data.
• May evaluate and correct inventory count discrepancies.
• Evaluate excess inventory and negotiates with customer to reduce excess and obsolete material.
• Negotiates sales price and coordinates the sale of excess material.
• Reviews inventory portion of customer contracts.

The experience we’re looking to add to our team:

• Bachelor's degree or equivalent experience and extensive knowledge of purchasing policies and practices .
• 6 years of materials experience with advanced experience using MRP systems. Master’s degree preferred.
• Requires a minimum of 10 years of related experience.
• Mastery of functional knowledge in relation to other functions and a complete understanding of the function and those of related businesses.

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Address: Memphis, TN

Full Time – 34-40 hours per week, including nights and weekends

Putting Your Best Foot Forward

• Three years of customer-facing retail or hospitality experience
• One year of leadership experience
• Demonstrated ability to recruit, build and lead high-performing teams
• Proficient in Microsoft Office and retail business systems
• Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations
• Proven ability to utilize tools for conflict resolution and employee coaching and counseling
• Able to work mornings, weekends, nights, and holidays as needed

What You're Responsible For

• Leading a team the helps keep all store functions running seamlessly.
• Ensuring your store is staffed by attracting, assessing and onboarding your future teammates.
• Equip store employees with tools needed to succeed in their day-to-dayresponsibilities.
• Leading your store's team and business results/critical metrics, including budgeting, planning, a high level of customer service, sales, people leadership and management
• Managing product life cycle from stockroom to visual merchandising and the sales floor.

Be Rewarded for a Job Well Done

• Medical, Dental and Vision Insurance
• Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment
• 401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support and Caregiving Benefits starting on the day you're hired
• Accrued Paid Time Off and Holiday Pay
• The opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP)
• Access to support through Optum Employee Assistance Program at no cost for you and your family
• Discounts for you and your family from Nike, Converse, and Jordan up to 50% off

For more information, please refer to

Qualifications:

This position is responsible for monitoring State, Federal and Local regulations to ensure Nike is actively involved in emerging issues and poised to address new and modified regulations. Additionally, the EHS Manager supports all site management teams. This position is part of a larger global EHS and Resilience team at Nike.

• 3-5+ years practical experience with health and safety compliance at a large global company with world class safety programs. Distribution center experience is a plus.

• Significant operational knowledge of PMVs and safety requirements.

• Ability to communicate to all levels of employees in a clear, concise and persuasive manner

• Ability to work effectively in teams as well as independently

• Exceptional organizational skills and ability to handle multiple projects and meet deadlines

• Detailed knowledge of OSHA and EPA regulations and their state equivalents as well as other applicable industry environmental, health, and safety standards.

• Demonstrated ability to write, develop and implement all facets of successful and sustainable EHS programs.

• Demonstrated ability to manage a team of 3-4 direct reports.

• Proficiency in conducting root cause safety investigations.

• Demonstrated ability to manage EHS data and related documents and compliance records.

• Demonstrated teamwork and ability to develop relationships at all levels of the organization.

• Demonstrated ability to effectively communicate verbally and in writing and train personnel live and by use of computer-based systems.

• Bachelors or Master’s degree with an emphasis on EHS curriculum preferred.

• Safety certification (CIH or CSP) is preferred

Responsibilities:

• Manages the direction and execution of EHS programs and policies.

• Engage actively and daily with distribution operations with a focus on hazard recognition, safety observations and coaching.

• Support all aspects of incident oversight including response, reporting, investigation, root cause analysis, identification of corrective and preventative action, and publication of safety alerts as required.

• Maintains a current working knowledge of EHS regulations and laws. Provide technical and regulatory compliance expertise and support.

• Continuously drives improvement in health and safety measures.

• Assist in drafting, preparing required plans and appropriate facility operating procedures.

• Serves as facility contact for federal, state, and regional health, safety, and environmental agencies.

• Support and facilitate internal inspections, audits, and self-assessments. Assists operations in addressing audit recommendations.

• Ability to work with minimal supervision and after normal business hours and/or weekends based on business needs.