Jobs in United States, Pennsylvania, State College

Job Description:

This job is responsible for providing client service support to potentially multiple Financial Advisors (FAs). Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs. Job expectations include serving as the most frequent point of contact within Merrill to address all service needs of their clients.

Responsibilities:

• Provides excellent Client Service to the bank's clients through educating them on all of the bank's service and banking offerings
• Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests
• Assists with ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk
• Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA
• Supports day-to-day team activities and needs including covering roles in times of absence or seasonal need increases, while leading with a client first mindset

Skills:

• Account Management
• Client Management
• Customer and Client Focus
• Issue Management
• Oral Communications
• Business Development
• Client Solutions Advisory
• Pipeline Management
• Prioritization
• Administrative Services
• Emotional Intelligence
• Referral Identification
• Written Communications

High School Diploma / GED / Secondary School or equivalent

Responsibilities:

• Receive material into inventory and inspect for defects or irregularities using a variety of measuring devices such as calipers, micrometers, etc.
• Inspect product for cosmetic flaws and/or damage prior to shipping.
• Maintain accurate records in Oracle and eDHR including notes, scrap, rejects, hold tags, and shipping documents.
• Communicate with production staff regarding quality issues found during inspection.
• Train new employees on procedures and processes related to receiving, inspection, and shipping.
• Participate in cross functional teams to address root causes identified through quality inspections.
• Work collaboratively with Production Management to implement solutions for quality concerns.
• Conduct periodic audits of inspection processes and provide feedback to supervisors.
• Coordinate activities between departments such as Production, Warehouse, Purchasing, Shipping, and Maintenance.
• Review work orders and ensure proper documentation has been completed before releasing products.

Qualifications:

• High school diploma required, Associates degree preferred.
• Minimum two years’ experience working in a manufacturing environment.
• Strong knowledge of Microsoft Office applications (Outlook, Word, Excel, PowerPoint).
• Ability to read blueprints and schematics.
• Excellent verbal and written communication skills.
• Organized, detail oriented, self motivated, and able to multi-task effectively.
• Experience with Oracle or eDHR software is desirable.

• Lead Compliance and Environmental, Health & Safety efforts in support of plant goals.

• Oversight and management of front-line manufacturing employees. Typically managing hourly employee populations. This includes hiring, employee development, and discipline responsibilities, as well as time and attendance.

• Monitor and improve productivity, while ensuring all customer commitments are met in a timely, and cost-conscious manner while meeting quality standards.

• Drive LEAN manufacturing implementation and sustain/improve efforts.

• Work with other managers throughout manufacturing to generate continuous improvement ideas and spearhead the implementation of those ideas that lead to bottom line results.

• Track and report metrics in their functional area to include labor hour consumption, work order completion, inventory accuracy, throughput, and capacity. Establish team goals that meet or exceed established quality standards.

• Area training ownership. Develop and create training plans to maximize workforce capability and compliance.

• Collaborate with other PTLs to ensure alignment of functional area across manufacturing.

• Bachelor’s degree with 5 years production, supply chain or leadership experience or High School diploma/GED and 10 years production or supply chain or leadership experience.

• Demonstrated ability to lead and develop teams in a highly regulated manufacturing environment.

• Demonstrated ability to identify and implement best practices and deal with high levels of ambiguity.

• Strong decision-making skills.

• Demonstrated ability to act independently using good judgement and discretion.

• Strong computer skills, specifically Microsoft Office suite, and standard ERP systems.

• Medical Device manufacturing experience

• OMLP/ETLP graduate

• Uses hand tools, power tools, and other manufacturing assembly line equipment to assemble units.
• Tests and calibrates parts and mechanisms to ensure all components meet tolerances, product specifications, and quality standards.
• May repair or refit parts or units that fail tests or tolerance levels.
• Keeps daily assembly production records.
• Maintains a clean and organized work environment.
• Typically requires a high school diploma.
• Typically reports to a supervisor.
• Works independently within established procedures associated with the specific job function.
• Has gained proficiency in multiple competencies relevant to the job.
• Typically requires 3-5 years of related experience.