Technical Support jobs in United States, Oregon, Portland

What you will accomplish:

• Lead and grow a team of Android engineers, attracting top talent and nurturing their development through coaching and mentorship

• Deliver high-quality, innovative mobile experiences for millions of daily active users, setting new industry standards for performance and usability

• Foster collaboration across multi-functional and global teams, improving workflows and accelerating product delivery

• Drive continuous improvement in development processes, advocating for standard methodologies in code quality, technical architecture, and team culture

• Champion agile methodologies and data-driven decision making, ensuring successful feature launches and impactful product releases

• Mentor engineers in advanced Android development, supporting each team member’s learning journey and helping develop future technical leaders

What you will bring:

• Prefer 12+ years’ experience designing, building, and releasing native Android applications using Kotlin and established architecture patterns

• Proven leadership in managing and developing high-performing engineering teams

• Expertise in Android frameworks and tools, including Jetpack Compose, MVVM, Dagger, and integration with backend APIs (REST/GraphQL)

• Strong advocacy for automated testing, continuous delivery, and software quality across the development lifecycle

• Excellent communication, documentation, and remote collaboration skills for success across dispersed team environments

• Experience working on consumer-facing products, driving customer-centric solutions and delivering measurable business impact

The base pay range for this position is expected in the range below:

What you will accomplish:

• Lead and oversee multiple initiative portfolios across product and technology, ensuring TPMs deliver on execution excellence and business impact.

• Build and lead a high-performing TPM/PMO team, coaching senior ICs and managers, and creating clear growth paths that strengthen the TPM craft across the org

• Drive org-wide planning and execution processes, ensuring strategic alignment and resource investment across priorities.

• Build and lead a high-performing PMO team, fostering a culture of excellence, continuous improvement, and strategic value delivery.

• Establish consistent frameworks for status reporting, risk management, roadmap planning, and execution health.

• Own the operational narrative at the leadership level, synthesizing cross-domain delivery health, risks, and tradeoff recommendations for VPs and the C-suite

• Serve as a trusted advisor to VP+ leaders, helping resolve escalations and ensure cross-functional coordination at scale.

• Advocate for customer impact and business value, holding teams accountable to deliver outcomes—not just output.

• Implement program management methodologies and technical governance structures that lead to orders of magnitude improvements in execution speed and reliability for global-scale initiatives

• Shape and evolve TPM team practices, tooling, and operating models to drive continuous improvement and innovation.

• Represent TPM function in exec forums, surfacing insights, driving decisions, and creating visibility for the team’s impact.

What you will bring:

• 10+ years of TPM experience, with 5+ years in a senior leadership or people management role.

• Proven ability to lead large-scale programs and TPM teams across multiple domains.

• Deep, practical experience in managing complex, multi-faceted project portfolios, including strategic prioritization, resource optimization, and benefit realization

• The ability to define clear paths forward and drive execution in situations of extreme, unprecedented ambiguity and interconnected complexity.

• Strong technical fluency and ability to guide architectural discussions and engineering tradeoffs.

• Excellent communication and executive presence, with experience influencing VP+ stakeholders.

• Deep understanding of financial planning, budgeting, and cost control at the enterprise portfolio level, optimizing ROI

• A builder’s mindset you create durable operational systems, not just short-term fixes. You proactively evolve the operating model as the org grows

• The ability to deeply understand business objectives and translate them into actionable, well-governed technical and business programs

The base pay range for this position is expected in the range below:

Key Responsibilities

Assists in planning the daily work schedule within assigned territory to ensure completion of Preventive Maintenance and remedial maintenance.

Uses escalation policies as required to keep management informed of down situations.

Verifies and approves the operational quality of system equipment. Performs daily, weekly, monthly, quarterly, biannual, and annual periodic maintenance on systems within established time frames. Also performs wet cleans as required. Instructs customers in the operation and maintenance of systems.

Troubleshoots and corrects process variations on systems partially with assistance from senior engineers.

Performs start-up, warranty, paid service, and service contract activities. Performs TIER II start-ups within established time frames. Assists on TIER III start-ups. Provides technical assistance to less experienced Applied personnel. Uses training and experience to identify some process related system problems.

Develops and implements plans to increase productivity. Tracks equipment performance and plan uptime improvement. Has a working knowledge of Statistical Process Control. Utilises Quality Improvement Process methods and terminology.

Plans and executes support activities on a wide range of Applied Materials' systems. May need technical assistance in performance of daily responsibilities.

Other Requirements: This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and powertools. Additionally,because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Functional Knowledge

• Has developed proficiency in a range of analytical processes or procedures to carry out assigned tasks

Business Expertise

• Has a good understanding of how the team integrates with others to achieve objectives

Leadership

• May provide informal guidance and support to more junior team members

Problem Solving

• Provides solutions to problems in situations that are atypical or infrequently occurring based on existing precedents or procedures

Impact

• Impacts the quality of own work and its contribution to the team

Interpersonal Skills

• Uses communication skills to regularly exchange information

As a Senior Technical Program Manager (TPM), you will lead the coordination, execution, and successful delivery of one or more complex end-to-end product and engineering projects. You will be responsible for ensuring that all projects are optimized for readiness, execution, utilization, and velocity while driving seamless collaboration across engineering, product, and cross-functional teams. This role requires a blend of technical expertise, strategic execution, and leadership skills to manage multiple domain partners, influence technical decisions, and guide teams through the full software development lifecycle. The ideal candidate will be adept at breaking down complex projects, managing ambiguity, and fostering collaboration across engineering, product, and leadership teams to drive innovation, quality and efficiency.

What You Will Accomplish

• Drive end-to-end execution of complex technical programs from concept to launch, ensuring alignment with business goals.

• Collaborate with engineering and product teams to design features, prioritize tasks, and maintain roadmaps with clear milestones and dependencies

• Lead technical discussions to facilitate scalable architecture decisions and guide Agile methodologies for optimizing delivery processes

• Monitor program execution, identifying blockers and implementing mitigation strategies to ensure smooth progression

• Serve as the primary point of contact for stakeholders, providing program status updates and resolving escalations

• Partner across functions to align execution strategies and drive consensus in decision-making processes

• Drive discussions on technical feasibility and best practices, supporting design discussions and architecture reviews

• Establish governance frameworks to uphold quality, transparency, and accountability throughout program lifecycles

• Implement automation and tooling to enhance program tracking, transparency, and operational oversight

What You Will Bring

• 10+ years of experience working directly with product & engineering teams on software development projects.

• 8+ years of experience in technical program or product management, leading large-scale, cross-functional initiatives.

• Experience managing technical roadmaps, defining product requirements, and driving system architecture decisions.

• Experience in crafting epics & user stories, release planning, backlogs, and agile methodologies.

• Proven ability to influence stakeholders, build consensus, and navigate ambiguity.

• Strong understanding of scalability, reliability, and system design trade-offs.

• Excellent problem-solving, communication, and leadership skills.

• Strong knowledge of project tracking tools (Airtable, JIRA, Confluence, etc.).

• Ability to drive continuous process improvements and automation.

The base pay range for this position is expected in the range below:

• Bachelor's degree in a technical field, or equivalent practical experience.
• 2 years of experience in program management.
• 2 years of relevant work experience managing multi-group, multi-disciplinary construction projects and designs.
• Experience creating prefabrication work packages for construction.

• 2 years of experience managing cross-functional or cross-team projects.
• Experience working with electrical and mechanical infrastructure systems or large-scale mission critical facilities.
• Experience with productivity tracking, budget and schedule management, and earned value reporting.
• Experience with breaking down electrical and mechanical design into work packages.
• Experience constructing technical facilities.

As the Lead, Technical Program Manager you will oversee the product portfolio for one or more major initiatives or domains, ensuring strategic alignment between the product roadmap, business goals, and execution timelines. You’ll be responsible for driving visibility, accountability, and impact across a portfolio of projects, enabling faster execution, better planning, and stronger cross-functional alignment. This role is both strategic and hands-on, balancing the need to see across the organization while helping unblock teams at the ground le

What you will accomplish:

• Own and manage a portfolio of strategic programs, ensuring alignment with company priorities, product roadmaps, and business outcomes.

• Lead and support a team of Technical Program Managers (TPMs) responsible for program execution, providing guidance, support, and escalation paths to drive successful delivery.

• Oversee portfolio-level reporting, providing strategic insights and recommendations to senior leadership for resource allocation and prioritization decisions

• Drive execution planning cycles, partnering with cross-functional leaders to scope, sequence, and resource initiatives.

• Facilitate prioritization and alignment discussions across engineering, product, design, and business teams to resolve trade-offs and build shared commitment.

• Ensure comprehensive program oversight, leveraging analytical tools and data to monitor advancement, identify potential impediments, and generate polished updates and correspondence suitable for executive review

• Maintain visibility into program health, using tools and data to track progress, surface risks, and deliver executive-ready updates and communications.

• Continuously improve execution processes, optimizing workflows, cadences, and tooling to increase team velocity, efficiency, and transparency.

• Promote program management excellence, mentoring TPMs, standardizing best practices, and fostering a culture of ownership and continuous improvement.

What you will bring:

• 15+ years of total professional experience, including at least 7+ years of technical program management experience, with 2+ years managing TPMs or leading complex cross-functional portfolios.

• Strong understanding of software development, platform infrastructure, and product lifecycle models.

• Demonstrated success driving complex initiatives across large, distributed teams.

• Strong expertise in capacity planning, resource estimation, and strategic execution frameworks.

• Experienced in detailed technical analyses, including dependencies, design, and operations, and skilled in communicating with engineering and product team

• Able to dive deeply into technical details (e.g., key dependencies, design choices, operability, etc.) and drive constructive discussions with engineers and product managers..

• Capability to provide executive-level insights and drive data-driven decision-making for complex portfolios; can communicate and influence at multiple levels—from engineers to C-suite.

• Experience in driving organizational change related to project management practices and tools; direct experience with planning and tracking tools (e.g., JIRA, Airtable, Confluence).

• Skilled at surfacing trade-offs, navigating ambiguity, and aligning multiple stakeholders.

• Passion for creating clarity, improving ways of working, and delivering real customer impact.

The base pay range for this position is expected in the range below: