Crm Manager jobs in United States, Ohio, Zanesville

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Your responsibilities will include:

• Manage pipeline data to support the region in meeting strategic and revenue goals

• Lead onboarding and training for new Territory Managers and Clinical Specialists, including Salesforce App training

• Contribute to national and corporate training initiatives such as Initial Sales Training (IST) and marketing programs

• Own and execute special projects across the supported areas (e.g., inventory management for expiration dates)

• Maintain and analyze business metrics to uncover new business opportunities and support revenue growth

• Oversee tools such as Sales Tracking Scorecard, MBO tracking, and Pending POS/Accounts Receivable reporting

Required qualifications:

• Bachelor’s degree

• Minimum of five years' experience in a sales and/or clinical role, or an equivalent combination of education and experience

• Experience using and training others on the Salesforce App

• Proven project management skills with the ability to manage a large portfolio across multiple territories

• Strong analytical thinking and the ability to convert business metrics into actionable strategies to drive results

• Ability to travel up to 50% within the assigned region

Preferred qualifications:

• MBA

• Experience in medical device sales

• Bachelor’s degree in Nursing, Biology, Kinesiology, or other related science field

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

The anticipated annualized base amount or range for this full time position will be$70,000 to $90,000, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Responsibilities

• Conduct patient education programs, including in-office tutorials.
• Increase referring physician and patient awareness of disease states and treatment options.
• Identify unique local market opportunities to increase therapy and product awareness, including PR, patient advocacy, or hospital marketing partnerships.
• Evaluate and implement co-marketing programs (using approved guidelines).
• Make patient advocates available (in-person and cloud visits); identify suitable patient advocates as needed.
• Develop and implement targeted patient outreach initiatives.
• Work with collaborative counterparts to drive Access to Care programs between prosthetic urologists and primary care physicians or other referring physicians.
• Enable patient access to prosthetic urologists.
• Address local market issues that limit patient access to trained implanters.
• Propose and share best practices with implanters and customers that enable improved efficiency, patient care, and practice flow.
• Share non-clinical literature of interest to prosthetic urologists.
• Identify other areas where BSC should develop and share best practices that improve efficiency.
• Partner closely with territory managers and region managers in the assigned geographies.
• Provide clinical case/OR support (10-15%).

Qualifications

• BA or BS degree preferred
• 5 years of experience in sales, account management, advertising/marketing, or promotions is required; however, less experience will be considered for an exceptional candidate
• Healthcare, Pharma, and medical device experience preferred
• Spanish speaking highly preferred
• Proficiency with Microsoft Office Programs (Excel)
• Experience with sales and marketing databases a plus
• Excellent verbal communication skills
• Must have demonstrated business partnering skills
• Ability to build/create immediate rapport
• Must be detailed-oriented and have proven ability to be organized
• Creative outside-the-box thinker, persistent and analytical
• Self-driven and able to work independently
• 50-60% travel required

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Your responsibilities will include:

• Sells products by scheduling sales calls to meet with current and potential customers and referral networks to fulfill revenue and unit growth objectives assigned by company on a monthly/quarterly/annual basis.
• Develops and implements sales strategies by determining the relevant factors (e.g., product, competition and pricing needs) of existing and potential accounts to effectively promote the company's products to appropriate hospital personnel and physicians.
• Develops action plans (i.e., weekly, quarterly, monthly) by analyzing quarterly and monthly sales figures and reports identifying the needs of particular accounts and discussing issues with Regional Sales Manager to help the organization achieve its annual sales goals.
• Clinically support procedures at accounts to gain insight into the specific nuances of each physician and each member of the lab staff.
• Establishes pricing packages by working with relevant BSC personnel to establish price points that address specific customer's needs while satisfying company guidelines and policies.
• Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g. clinical research, pricing, and/or marketing) to develop optimal solutions.
• Develops relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences, therapy awareness activities) to make new contacts in other departments within hospital and to identify key purchasing decision makers in order to facilitate future sales.
• Educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals).

Required qualifications:

• Bachelor's degree or equivalent work experience.
• Minimum of 1 year of relevant experience in corporate setting, healthcare industry or sales.
• Strong analytical, selling, and problem-solving skills
• Demonstrates a strong technical and clinical aptitude to be able to discuss & explain complex product information & complete extensive training programs
• Must be able to work flexible hours and travel when needed.

Preferred qualifications:

• Structural Heart, Interventional Cardiology, Electrophysiology, or related industry experience
• Experience with implantation in cardiovascular and/or medical device
• Ability to be coached and directed by other teammates
• Ability to collaborate effectively in a team environment
• Relocatable within the U.S.

The anticipated annualized base amount or range for this full time position will be$50,000, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

In Cardiac Rhythm Management (CRM) we offer solutions for treating irregular heart rhythms and heart failure and protecting against sudden cardiac arrest. Boston Scientific develops, manufactures, and markets a broad array of products and services that enable less-invasive care for some of the most threatening cardiac conditions. We have been expanding indications and conducting pivotal research for nearly 20 years, resulting in increased access to the lifesaving and life-enhancing benefits of ICD and CRT therapies.

Your responsibilities will include:

• Serves as primary resource for clinical support in the areas of device implant coverage, basic troubleshooting, programming, and patient follow-up of company products.
• Educates customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms.
• Attends device implants in the labs and operating room of hospital accounts and performs patient follow-up to assure customer and patient success with the implanted products.
• Develops relationships with hospital personnel (e.g., through casual conversation, meetings, product presentations, participation in conferences) and assists in identifying key decision makers to facilitate future sales.
• Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, marketing, technical support) to develop optimal solutions.
• Follows company and divisional guidelines for managing commercial inventory.
• On-call duties may be required from time-to-time, 24 hours a day, 7 days per week.
• In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.

Required Qualifications

• A minimum of 3 years’ work experience with bachelor’s degree in Biomedical Engineering, Science, Math, Business, Nursing preferred and/or equivalent technical work experience.
• A minimum of 3 years in a Boston Scientific clinical position or minimum of 2 years with completed/passed IBHRE certification that is active.
• External equivalent is a minimum of 3 years competitive CRM clinical work experience OR minimum of 6 years cardiac-related clinical work experience OR minimum of 4 years with completed/passed NASPE/IBHRE certification.
• Ability to take rotational 24/7 call with a sales team involving holidays, weekends.

Preferred Qualifications

• Previous experience working in an Electrophysiology (EP) Lab, device clinic and/or Cardiac Catheterization (Cath) Lab.
• Medical device sales, sales support, clinical education and/or clinical research experience.
• A self-starter with the ability to work independently, efficiently, and effectively where daily schedule varies by hours worked and tasks managed while remaining accountable to company, region and team goals.
• The ability to understand, communicate and train others in the use and understanding of complex medical device software algorithms as it pertains to device therapy and diverse disease states.
• Ability to communicate clearly and effectively with all levels of the medical community including patients.
• Demonstrated ability to work as part of a highly motivated team where flexibility and adaptability in a fast-paced, constantly changing work environment are paramount and urgency often dictates a dynamic work schedule.

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Your responsibilities will include:

• Develop and execute territory business plan, resulting in achievement of assigned sales objectives.

• Excellence in product and procedure knowledge, business acumen, and proven sales processes to achieve results.

• Conduct clinical in-service training programs with appropriate customers.

• Educate health care providers, in a clinical setting, on the proper use of products.

• Work with facility decision makers to ensure approved usage of products.

• Understand and educate healthcare professionals on patient care pathways.

• Demonstrate an understanding of the pricing and reimbursement landscape relevant to products.

• Manage inventory and sample control processes which include but are not limited to compliance regulations, cost control measures, and field/sample inventory management.

• Stay current with company communications through the use of technology which includes but is not limited to email, voice mail, conference calls, meetings, and CRM software.

• Complete administrative responsibilities which includes, but is not limited to: customer interactions through CRM, timely submission & management of expenses, proficiencies in required trainings.

• Demonstrate high standards of ethics and adherence to Boston Scientific compliance policies.

Required qualifications:

• Bachelor’s degree required.

• 5+ years of outside sales / sales management experience, minimum of 2+ years of medical device quota-based sales experience.

• Demonstrated track record meeting and/or exceeding sales quotas.

• Will favor candidates with prior success with new therapy introductions, and radiographic imaging.

• Clear understanding of med tech sales, territory management, and customer relationship management.

• Experience calling on hospital and ambulatory surgery centers (ASC).

• Experience working in a challenging reimbursement environment.

Preferred qualifications:

• Experience in an Operating Room (surgery, surgical procedure exposure)

• Disruptive product sales experience

• Experience with total office approach to sales

• Proven track record of success / growth in sales

• Able to build strong rapport and relate well to physician, hospital, office, and ASC’s clinical and economic decision makers

• Experience building and maintaining physician champions

• Excellent written and oral communications skills.

• Proficient with technology (email, Word, Excel, PowerPoint, and CRM software).

• Positive, professional, team player, go getter, winner.

The anticipated annualized base amount or range for this full time position will beplus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.