Virtual Assistant jobs in United States, Ohio, Columbus

Job responsibilities

• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
• Produces architecture and design artefacts for complex applications while being accountable for ensuring design constraints are met
• Gives insightful and constructive feedback when reviewing code, technical designs and requirements
• Gathers, analyses, synthesises, and develops visualisations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene, system architecture and team processes
• Mentors and empowers junior and mid-level talent within our team, and adds to a team culture of diversity, equity, inclusion, and respect
• Drives decisions that influence the product design, application functionality, and technical operations and processes
• Serves as a function-wide subject matter expert in one or more areas of focus
• Actively contributes to the engineering community as an advocate of firm-wide frameworks, tools, and practices of the Software Development Life Cycle
• Influences peers and project decision-makers to consider the use and application of leading-edge technologies

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and proficient advanced experience
• Solid understanding of fundamental data structures including arrays, linked lists, stacks, queues, trees, graphs, and hash tables.
• Ability to design, analyse, and implement algorithms, with a focus on sorting and searching techniques.
• Experience in modern architecture patterns (e.g. micro-services, reactive architectures, event-driven architectures)
• Programming experience in at least 2 modern programming languages/frameworks such as JavaScript, React, Node.js, Java, Kotlin, Python, Go
• Experience working with HTML/ CSS and at least 1 modern JavaScript framework such as React.js, Vue.js, Hapi.js, Ember.js, Angular.js
• Experience with relational and non-relational databases (e.g. PostgreSQL, MongoDB, CouchDB, Redis, Elasticsearch, Cassandra, etc.)
• Experience in engineering practices such as code refactoring, design patterns, design-driven development, TDD, CI/CD, building highly scalable applications, application security
• Experience with Agile development methodologies and working knowledge of DevOps principles
• Ability to interact with people at all levels in an organisation
• Ability to communicate complex ideas effectively
• Passion for growing your skills, tackling interesting work and challenging problems

• Experience/Knowledge of model governance, data governance is a plus
• Familiarity with modern full-stack technologies
• Experience in writing and utilising RESTful and GraphQL API services and performance tuning large-scale applications
• Experience with cloud providers (e.g. AWS, Azure, GCP) and containerisation (e.g. Docker, Kubernetes)

Join our fun, high-energy team as a Home Lending Assistant in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers’ chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization. You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase. You will have a unique opportunity to grow your career while making a significant impact on our business.

Job responsibilities

• Utilize your understanding of the home loan process to take all initial inquiry calls for prequalification, take complete applications, request documentation from borrowers and review with Home Loan Advisor(s).
• Discuss products and pricing at the request of, or in the absence of, the Home Lending Advisor(s).
• Proactively review complex files to identify potential problems with loan applications and arrive at workable solutions with the Home Lending Advisor(s) prior to submission to processing.
• Manage pipeline, consistently communicating updates to Home Lending Advisor(s) on pipeline status and updating borrowers and builders on status of loans while watching for and preventing pipeline fallout and quote rate to pipeline floats.
• Act as a liaison between Home Lending Advisor(s), branch, processing center (if applicable), and group of established realtors (20-30) to coordinate submissions and closings to allow Home Lending Advisor(s) to concentrate on generating new business.
• Coordinate and manage marketing to buyers, sellers, realtors, and builders assist in staffing Realtor/builder open houses and trade shows.
• Establish with Home Lending Advisor(s) the annual number of loans required to fund and close and/or incremental increase in Home Lending Advisor(s)'s annual production; and, if applicable, support Home Lending Advisor(s) to achieve high usage of laptop originations.

Required qualifications, capabilities, and skills

• Bachelor's degree or equivalent work experience in sales and/or real estate
• A minimum of four years’ work experience in mortgage loan processing
• Intermediate computer skills (familiar with MS Office products or similar software)
• Excellent customer service skills
• Excellent written/oral communication
• Excellent organization skills
• Ability to demonstrate control, flexibility, and maintain quality and high productivity when dealing with customers and changing work demand

Preferred qualifications, capabilities, and skills

• Marketing and advertising experience

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at:

As a Patent Attorney in the Technology and Intellectual Property Legal Team, you will oversee the invention intake process, coordinate patent prosecution efforts, and engage in inventor outreach and education. You will acquire in-depth knowledge of the relevant line of business and develop effective protection strategies aligned with the strategic priorities of business partners. This role provides the opportunity to support the firm's most innovative initiatives, including the development of new products and services, research and development, and external partnerships.

Job responsibilities:

• Oversee the invention intake process, including the evaluation of invention disclosures and the formulation of appropriate protection strategies.
• Coordinate patent prosecution efforts with outside counsel, ensuring the review of draft applications and office action responses to maintain high-quality work and service standards.
• Engage in inventor outreach and education, participate in invention harvesting and brainstorming sessions, and contribute to both internal and external innovation-related events.
• Acquire in-depth knowledge of the relevant line of business and develop effective protection strategies aligned with the strategic priorities of business partners.
• Offer legal guidance to business partners on intellectual property issues.
• Keep abreast of changes in patent laws, regulations, and industry trends to ensure compliance and maintain a strategic edge.
• Support other intellectual property-related matters as needed.

Required qualifications, capabilities, and skills

• Juris Doctor (J.D.) degree from an accredited law school, with an active license to practice law in a U.S. jurisdiction.
• Registered as a patent attorney with the United States Patent and Trademark Office (USPTO).
• 3 to 5 years of relevant patent experience within a law firm or corporate law department.
• Extensive experience in all aspects of patent prosecution, including collaboration with inventors and the drafting and prosecution of patent applications.
• Strong understanding of patent law, particularly regarding patent eligibility under 35 U.S.C. § 101 as it applies to software.
• Proven ability to independently identify issues, analyze problems, and develop effective solutions.
• Strong communication and interaction skills, capable of engaging with personnel and management at all levels, including senior executives.
• Ability to perform accurately under pressure, meet deadlines, and manage multiple tasks in a high-performance environment.
• Excellent interpersonal skills with the ability to build consensus within a global matrix organization.

Preferred qualifications, capabilities, and skills

• Degree in Electrical Engineering, Computer Science, or a software related field.
• Extensive experience in drafting and prosecuting patent applications related to software.
• In-house experience managing outside counsel.
• Experience in reviewing work products prepared by outside counsel, associates, or patent agents.

• Familiarity with patent management and docketing systems.

Job responsibilities

• Develop subject matter expertise and collaborative working relationships to support a business unit that sits at the intersection of deposit, lending, and investment products targeting affluent individual and business customers;
• Provide strategic and practical legal advice to operational areas that handle complex account changes, including matters relating to powers of attorney, trusts and estates, deceased customer account closures and guardianship issues;
• Internalize the firm’s risk appetite in order to provide sound strategic advice and guidance on new business processes and initiatives to help meet business objectives while maintaining the firm’s agenda for treating customers and employees fairly, as well as expectations for a fortress controls environment;
• Advise and collaborate with colleagues across the Legal, Risk, Compliance and Controls Departments on the above;
• Monitor and advise business partners and legal colleagues on relevant legislative and regulatory changes; and
• Further the business of the Legal Department by participating in, or leading as appropriate, various projects and initiatives designed to address department-wide priorities.

Required qualifications, capabilities, and skills

• JD admitted to practice in and member of the bar in good standing in the state in which the candidate will practice.
• Minimum 5 years of legal experience in a relevant government or regulatory agency, and/or a large consumer banking organization, law firm, or equivalent.
• Strong decision-making skills and ability to prioritize and effectively manage multiple matters and projects simultaneously.
• Team player who prioritizes collegiality, executes with urgency and precision, and acts collaboratively with legal and non-legal colleagues and stakeholders across lines of business.
• Ability to foster and maintain strong client relationships and act as a trusted advisor by seeing past the discrete question presented in order to advise on greater impacts or risks, and think creatively to meet objectives.

Preferred qualifications, capabilities, and skills

• Knowledge and understanding of banking products and services and the relevant core banking regulations and regulatory framework for a large banking organization such as JPMorgan Chase.
• Experience with digital, electronic and mobile banking and transactions.

Job responsibilities

• Conduct daily outreach through various channels (phone, email, etc.) to engage with Chase Business Banking clients and deliver an exceptional client experience by proactively providing comprehensive business banking solutions tailored to meet the financial needs and circumstances of their businesses.
• Drive a positive client experience by collaborating with relevant service teams to resolve issues, reaching out to clients to address survey feedback, and escalating matters that need further assistance or resolution.
• Consult with clients to understand their business cash flow cycle and transaction channels, identifying cash management , card, payment & credit solutions and recommend ways for clients to safeguard accounts.
• Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of businesses in order to refer and connect clients with bankers or specialists who can help meet their financial needs.
• Follow all processes and protocols while protecting the firm by applying sound risk management protocols and adhering to policies, procedures, and regulatory banking requirements.

Required qualifications, capabilities, and skills

• Minimum of 1 year of experience in a portfolio management role, or related business/customer service experience.
• Proficient in having customer contact through inbound and outbound calls and video conferencing.
• Proficiency in written communication with individuals at all levels, both internally and externally.
• Ability to determine priorities and maintain a balanced work approach to achieve business objectives.
• Ability to proactively build relationships with clients and internal partners, and influence others in a fast-paced environment to achieve desired outcomes.
• Ability to take initiative and develop rapport to build and maintain client relationships virtually; to identify opportunities and issues by asking targeted questions to assess current client needs and goals; and to assess and recommend viable and appropriate solutions for the client.

Preferred qualifications, capabilities, and skills

• Bachelor’s degree or equivalent work experience.
• General knowledge of core Business Products and Services, including Deposit, Lending, and Cash Management.
• Proficient in MS Office tools, including Outlook, Excel, Word, and PowerPoint.

As a Virtual Banker II in Consumer Banking, you will contribute significantly to the success of the Virtual Bank helping clients by providing strong customer service, offering advice and sharing products and services to help them meet their financial needs while partnering with Specialists including Private Client Advisors, Private Client Bankers, Mortgage Bankers and Business Relationship Managers, to connect customers to experts who can help them with specialized financial needs. You will engage clients over the phone and video both inbound and outbound providing strong customer service, offering advice, sharing products and services to help them meet their financial needs by making them feel appreciated and being their advocate. You will also show initiative and proactively prevent problems for our clients while being able to maintain success in an ever-changing environment making lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.

Job Responsibilities

• Manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
• Demonstrates success using a value-added, relationship-oriented approach to acquire and deepen client relationships
• Makes personal connections, engages and educates customers, asks open-ended questions and listens to establish trust and build lasting relationships
• Partners with Specialists including Private Client Advisors, Mortgage Bankers and Business Relationship Managers to connect customers to experts who can help them with specialized financial needs

Required Qualifications, Capabilities, and Skills

• 1+ year of Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating and maintaining customer relationships, and revenue generation
• High school degree, GED, or foreign equivalent
• Outstanding financial planning and use of financial planning tools while adhering to policies, procedures, and regulatory banking requirements
• Strong team orientation with a commitment of long-term career with the firm
• Excellent written and verbal communication skills
• Reading and speaking in both Spanish and English fluently is required for this role

Preferred Qualifications, Capabilities, and Skills

• Excellent communication skills
• College degree or military equivalent
• Experience cultivating relationships with affluent clients
• Strong team orientation with a commitment of long-term career with the firm

Dodd Frank/Truth in Lending Act

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: