Travel Coordinator jobs in United States, New York, New York

Job Responsibilities:

• Provides comprehensive leisure travel assistance for clients, including arrangements for air travel, hotels, resorts, cruises, restaurants, tours, sightseeing, and car rentals.
• Checks availability and process bookings using Sabre, managing client requests from initial inquiry through to departure and follow-up.
• Presents multiple options to clients to suit their preferences and needs.
• Conducts thorough trip research, including destinations, points of interest, regulations, and more.
• Handles requests and confirmations.
• Follows up on last-minute details, requests, and changes to ensure a seamless travel experience.
• Leverages preferred partner relationships to secure the best availability, rates, and additional benefits, ensuring maximum access and the highest service levels for clients.
• Utilizes contracts and the rate desk to optimize rate and revenue balance for clients.
• Stays informed through ongoing research on products and services by utilizing the Internet, engaging with sales representatives, and reviewing industry publications, newspapers, and magazines.

Required Qualifications, Capabilities, and Skills:

• Minimum of 3 years of experience in the travel industry as an Leisure Travel advisor, with proficiency in Sabre GDS.
• Ability to communicate clearly and professionally with clients, supervisors, and co-workers, both verbally and in writing.
• Must be proactive, with the ability to work independently and collaboratively within a team, under the direction of a manager.
• Experience in arranging domestic and international travel for clients, including setting up PNRs, ticketing, and ticket exchanges.
• High School Diploma, GED, or equivalent.
• Extensive experience in roles that incorporate customer service, sales, and strong communication skills.
• Ability to learn quickly and exceed client expectations with meticulous attention to detail with Strong organizational skills required to maintain accurate and up-to-date records and client correspondence.
• Ability to work cohesively with a team to ensure worldwide coverage for clients, meeting customer needs on a global scale.
• Ability to work well under pressure, meet deadlines with a strong sense of urgency, and adapt to change as needed.

• Strong organizational skills, detail-oriented, and proactive problem-solving abilities with proficiency in Microsoft Office, specifically Outlook and Word.

Preferred Qualifications, capabilities and Skills:

• Familiarity with leisure travel advisor tools and systems.
• Experience in the luxury travel industry.

Job Responsibilities:

• Execute creative data solutions, design, development, and technical troubleshooting with the ability to think beyond routine or conventional approaches to build solutions or break down technical problems.
• Develop secure high-quality production data pipelines, and review and debug data processes implemented by others.
• Identify opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of data applications and systems.
• Lead evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture.
• Lead communities of practice across Data Engineering to drive awareness and use of new and leading-edge technologies.
• Contribute to a team culture of diversity, equity, inclusion, and respect.

Required Qualifications, Capabilities, and Skills:

• 8+ years of experience in data engineering, specifically with Databricks and AWS Glue.
• Hands-on practical experience delivering system design, application development, testing, and operational stability.
• Advanced proficiency in data processing frameworks and tools, including knowledge in Parquet and Iceberg.
• Proficiency in automation and continuous delivery methods.
• Proficient in all aspects of the Software Development Life Cycle.
• Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security.
• Demonstrated proficiency in data applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.).
• In-depth knowledge of the financial services industry and their IT systems.
• Practical cloud-native experience.

Preferred Qualifications, Capabilities, and Skills:

• AWS Certification
• Databricks Certification

As a Servicing Travel Advisor inVWT by Chase Travel role you will be an integral part to enhancing the overall client onboarding experience and our team's ability to deliver highly personalized travel experiences. You will be responsible for supporting VWT’s best-in-class client journey, ensuring that every interaction is seamless and exceeds client expectations. You will be a dynamic and results-driven Client Engagement Manager to join our expanding team. Manages and optimizes the new client pipeline, identifying opportunities to onboard clients and close additional sales. Ensure data integrity within the lead dashboard.

Your Key responsibilities will include collaborating with cross-functional teams to design and execute client engagement strategies that align with our brand values and business objectives. As the Client Engagement Manager you will also focus on maintaining accurate and up-to-date reporting of new client data through our Customer Relationship Management (CRM) platform, ensuring that insights are leveraged to drive continuous improvement in client satisfaction and loyalty.

Job Responsibilities

• Oversees lead intake channels, ensuring responsiveness in accordance with established Service Level Agreements (SLAs).
• Conducts consultation calls with new clients to introduce them to VWT and gather insights to enhance their travel experiences.
• Ensures timely and thorough follow-ups from all client interactions to maintain engagement and satisfaction.
• Manages the client onboarding process, including advisor assignment/handoff and the development of personalized information in the client CRM/Profile.
• Develops comprehensive personal travel profiles for clients to facilitate seamless servicing by travel advisors.
• Cultivates and maintains professional relationships with clients, understanding their needs and providing tailored solutions to assigned advisors to enhance the client's travel experience.
• Identifies opportunities to improve efficiency, personalization, and conversion rates for new clients.
• Assists with the organized scheduling process for new client engagement calls.
• Implements and manages the client welcome program to ensure a positive initial experience.

Required qualifications, capabilities, and skills

• Bachelor's degree or equivalent experience.
• A minimum of 3+ years of professional experience in a client/customer service environment is required.
• Proven experience working with luxury or high-net-worth (HNW) clientele.
• Demonstrated ability to work collaboratively within a team environment.
• Exceptional attention to detail is essential.
• Strong interpersonal, communication, and listening skills to effectively evaluate and address client needs and expectations.
• Familiarity with CRM software and tools for managing client interactions and data, ideally Client Base and/or Salesforce.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) for reporting and presentations.

Preferred Qualifications, capabilities and skills:

• Relevant certifications in client management or engagement, such as Certified Customer Success Manager (CCSM), are advantageous but not mandatory.
• A minimum of 3+ years of professional experience in a client/customer service environment is required. Experience in the travel industry is preferred but not essential.
• Experience in the travel industry is preferred but not essential.

The corporate access coordinator is responsible for arranging corporate & expert access events for institutional investor & corporate client partners. In this role, you will work directly with research, sales, banking & events team to understand their needs, select venues, coordinate logistics, manage budgets and ensure the successful execution of J.P.Morgan events. Experienced self-starter that can quickly begin to contribute and manage events independently. Access events can include investor tours, conference meetings and non-deal roadshows.

Job Responsibilities:

• Collaborate with Corporate Meetings & Events teams to promote events, manage registration & client communications around investor meetings.
• Meet with JPMorgan event hosts/sponsors to understand their objectives, requirements, and budget.
• Research and select appropriate venues (in-house or external), negotiate contracts, and manage relationships with vendors.
• Develop and manage event budgets, ensuring cost-effectiveness and adherence to financial constraints and following required expense management procedures.
• Manage communications with corporate and investor clients to organize investor meetings.
• Manage all logistics associated with events: obtaining compliance approval, transportation, catering, audiovisual equipment, and other necessary services.
• Liaise with company management teams, research, and institutional sales to develop and execute corporate access events.
• Effectively market Corporate Access events internally to research sales and sales trading.
• Work closely with research sales and sales trading to monetize Corporate Access events.
• Conduct post-event evaluations to gather feedback and assess the success of the event, making recommendations for future improvements.
• Ensure all events follow J.P. Morgan legal, compliance and expense policies.
• On-site staffing of events to ensure seamless execution and manage client inquiries and requests.

Require qualifications, capabilities, and skills:

• Experience in meeting management at an investment bank required.
• Strong front office experience and knowledge across markets business preferred.
• Detail oriented and self-motivated.
• Excellent communication skills, both verbal and written, can engage and influence partners and stakeholders.
• Thrive in a fast-paced environment of real-time market pressures and easily remain focused on client needs.
• Microsoft Excel, PowerPoint and MS Word proficiency
• Demonstrate good judgment - decision-making is your strongpoint.
• Strong interpersonal skills - you listen and communicate in a direct, succinct manner.
• Experience with virtual and hybrid event planning.

Preferred qualifications, capabilities, and skills:

• Experience with event management platforms such as BTS is ideal.
• Ability to travel as needed for site visits and event execution.
• Flexibility to work evenings and weekends as required by event calendar.