Account Director jobs in United States, New York, New York

Essential Responsibilities:

• Establish overall business or technical strategy for user experience initiatives.
• Negotiate with and influence decision-making reaching the senior executive level
• Identify and resolve unique situations of substantial significance in user interface or interaction design
• Allocate resources, responsibly and apply creativity to enhancing user and customer experiences across digital and physical products and services
• Lead the development of user experience strategies that resonate with target audiences.
• Support and mentor less-experienced roles to provide an example of innovation, excellence, and day-to-day learning

Expected Qualifications:

• 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• 2 years of experience leading others

This job establishes the overall business or technical strategy for user experience initiatives, significantly influencing executive-level decision-making. They lead the development of user experience strategies that resonate with target audiences and collaborates with cross-functional teams to ensure alignment on goals. Responsibilities include analyzing user feedback to inform design improvements and innovations while ensuring that user-centered design principles are integrated into all projects.

Essential Responsibilities:

• Establish overall business or technical strategy for user experience initiatives.

• Negotiate with and influence decision-making reaching the senior executive level

• Identify and resolve unique situations of substantial significance in user interface or interaction design

• Allocate resources, responsibly and apply creativity to enhancing user and customer experiences across digital and physical products and services

• Lead the development of user experience strategies that resonate with target audiences.

• Support and mentor less-experienced roles to provide an example of innovation, excellence, and day-to-day learning

Expected Qualifications:

• Significant experience leading large consumer product and technology teams across multiple capabilities

• Strong understanding of P2P and fintech trends, technologies, regulatory environments and consumer insights / trends.

• Proven track record for building, launching, and maintaining high-scale, successful products in a highly matrixed organization

• Demonstrated experience in managing complex app ecosystems, design systems, user onboarding, third-party integrations, identity management, and search functionality.

• Experience with Agile methodologies and product management tools.

• Experience strategically influencing and aligning senior stakeholders and key partners to drive action, results and change consistently

• Multi-disciplined leader who builds, develops, and advances high performing teams with strong development and domain capability, analytical, strategic, and operational excellence

• Exceptional communication and presentations skills with an ability to convey complex concepts and issues in a compelling, persuasive, fact-based manner

• Hands-on, "roll up your sleeves" mindset, with the ability to be a driver and change agent in an organization.

• Passionate for innovation and staying ahead of industry trends, emerging product technologies and advancements.

• BA is required

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

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Our Benefits:

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Being the cybersecurity partner of choice, protecting our digital way of life.

We’re looking for a Program Manager to drive operational excellence, process innovation, and strategic program management for the Global Security Architecture Practice. In this role, you won’t just manage processes; you will engineer the operating system of the future for our practice. You will design, build, and manage the business processes that enable our Principal Architects to scale. This role is responsible for transforming the Palo Alto Networks’ collective security and innovation expertise into AI-driven consulting methodologies and assets that drive consistency, efficiency, and quality in all of GSAP’s client engagements.

You’ll partner closely with the Principal Architects and their leadership, as well as cross-functional teams including Sales and Technical Solutions, Product Management, Enterprise Security, and Unit42 consultants. Through these partnerships you will develop intellectual property, programs, and processes that help our Architects do their work.

Key Responsibilities

• Program Management & Enablement:

  • Build and maintain structure to define our formal partnership with Enterprise Security and Product Management, ensure that interactions are regular and substantive, and information sharing is structured, consistent, and bi-directional.

  • Own and execute the CoE's operating cadence, including the quarterly review of all library assets and the intake process for new contributions.

  • Drive adoption of CoE tools and methodologies across the global GSAP team through clear communications, training, and a strong feedback loop.

• Practice Development & Content Curation:

  • Partner with senior architects to translate their expertise into high-quality, reusable assets including templates and accelerators, standardized presentations, and strategic playbooks that are designed to be populated and customized by AI.

  • Implement a dynamic content strategy where advisory assets are easily updated and synthesized by AI tools.

  • Own and manage the central IP library ensuring all content is organized, current, and easy to access for both the Architects and AI agents.

• Process Creation, Improvement & Management:

• Implement systems to support clear, organized knowledge-sharing (e.g., permissioned Google Drive structures, audience-specific distribution lists) that scale across regional and functional teams.

• Engineer AI-native workflows by evaluating processes through a lens of automation, designing systems where AI is the primary engine of execution.

• Identify process gaps and operational inefficiencies, deploying human-in-the-loop solutions that maximize speed and free up Architects for deep-dive strategic work.

• Implement systems for knowledge sharing that capture "tribal knowledge" and automatically convert it into institutional assets.

Your Experience

• Experience in a management consulting, practice operations, business analyst, or technical program management role, preferably within a professional services or enterprise technology organization.

• Fluency in AI-driven operations, with the ability to view AI and automation as strategic levers that fundamentally change the reach and velocity of a practice.

• Exceptional organizational and project management skills; able to manage multiple complex projects and a library of assets with rigor and attention to detail.

• An excellent communicator and influencer who is passionate about training others and driving the adoption of new tools and processes.

• An understanding of the cybersecurity landscape is a major plus, but deep, practitioner-level security expertise is not required.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $142,000 - $206,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Remote: US

Core Focus Areas

Key Responsibilities

Strategic Advisory and Client Engagement:

• Establish and maintain executive-level relationships (Manager, Director, VP, and CxO contacts) in strategic accounts with high growth potential.

• Transform client security strategies by driving conversations that advocate for Palo Alto Networks’ view of transformative Solution Architectures.

• Provide valuable insights and education to clients on effective risk reduction, operational excellence, and cost management.

• Identify and document the client's strategic transformation goals and priority outcomes for value realization, collaborating with specialists to develop business cases around measurable benefits.

• Conduct high-impact consulting engagements, including architectural assessments, designs, and client workshops, setting and driving a strategic agenda with the customer and sales/engineering teams.

Sales Productivity and Thought Leadership:

• Demonstrate increased sales productivity through strategic architectural engagements.

• Engage directly with senior technical and business leaders as a security expert to expand reach within accounts and expand the scope of sales opportunities by identifying new areas of engagement and areas where our solutions can deliver on executive priorities.

• Collaborate with sales teams to develop and deliver differentiated proposals that clearly demonstrate business and technical value.

Internal Partnership and Development:

• Become a valued resource to Product Management by discovering and understanding current challenges, competitive insights, and opportunities to address emerging needs in strategic market segments.

• Maintain continuous self-improvement and learning to sustain technical leadership across relevant technologies (e.g., security technologies, cyber threat intelligence, risk and regulatory topics, emerging technologies)

• Work closely with Sales and Solution Consulting leadership, Unit42 consulting teams, Business Value Consultants, Professional Services, Customer Success, and theater CISO/CTO resources (where applicable) to ensure a coordinated market approach.

Requirements and Qualifications

• Experience: 10+ years of experience as an end customer, a cybersecurity vendor or consultant is required.

• Education: BSCS, equivalent degree or experience is required.

• Architectural Knowledge:

  • Must have deep knowledge of security operations, SIEM, endpoint security and incident response. Preferred experience in network security, SASE/Zero Trust, cloud security, identity management, and emerging topics related to cybersecurity and AI is a plus.

  • Extensive knowledge of core security architectures, history, and trends spanning network, endpoint, and hybrid environments.

  • Solid fundamental background in principles and practices of networking and/or cloud computing.

• Executive Presence: Demonstrable experience in establishing credibility and strategic messaging with large enterprise executives (CISO and above).

• Communication Skills: Strong written and verbal communication and presentation skills, both internally and externally.

• Drive and Problem Solving:

  • A "Whatever it takes" attitude and motivation to overcome obstacles necessary to achieve desired outcomes and close deals.

  • Robust problem finding and solving skills, with the ability to analyze complex problems with systematic approaches to quick resolution, even under duress.

• Travel: Expect to travel a minimum of 50%+ of the weeks in the fiscal year. Travel will include customer and company location onsite meetings.

• Organizational Skills: Superb organizational skills are required.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $239,000 - $278,500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Responsibilities

• Review Investment Banking (""IB"") transactions for potential addition(s) to the Watch List and/or Restricted List.

• Follow up with Investment Banking to receive deal updates and manage day-to-day Control Room processes.

• Review Sustainability & Global Research reports prior to public dissemination against the Watch or Restricted List in accordance with Laws, Rules, and Regulations.

• Provide Global Markets principal/firm trade preclearance on restricted list issuers.

• Provide information wall subject matter expertise/consultation to support all lines of business and support partners.

• Assist with the training of new hires and junior team members.

• Respond to AMRS regulatory Inquiries, lead/facilitate meetings with Research Legal and Investment Banking Legal.

• Assist the AMRS manager in Quality Assurance reviews for the AMRS team.

• Provide training and awareness to the lines of business and their support partners on information wall topics.

• Contribute to global technology initiatives via idea generation, UAT testing, or working alongside Global Tech and Operations support partners.

• Handle advanced research advisory topics, liaise with research management and legal teams, and navigate the regulatory landscape to effectively mitigate the firm’s regulatory and reputational risks in the publication of Research Reports.

• Develop, implement, and train on policies, procedures, testing protocols, and governance routines to ensure smooth operation of the control room, including conducting periodic and targeted assessments of the control environment and creating new procedures to adapt to regulatory changes.

• Collaborate with internal audit and other control functions to address identified gaps in controls, while identifying and implementing process improvements.

• Evaluate, scope, and execute major projects for the Control Room function, including day-to-day operational repairs and enhancements, technology upgrades, integrating new business lines, and supporting senior management in large-scale strategic cross-functional initiatives.

• Coordinate with legal and senior leadership, as needed, to respond to official requests from regulators and external control bodies, such as exams, letters, RFEs, and ad-hoc inquiries.

• Remote work maybe permitted within a commutable distance from the worksite.

Required Skills & Experience

• Bachelor's degree or equivalent in Economics, Statistics, Mathematics, Finance, or related: and

• 6 years of progressively responsible experience in the job offered or a related Quantitative occupation.

• Much include 6 years of experience in each of the following:

• Handling advanced research advisory topics, liaising with research management and legal teams, and navigating the regulatory landscape to effectively mitigate the firm’s regulatory and reputational risks in the publication of Research Reports;

• Developing, implementing, and training on policies, procedures, testing protocols, and governance routines to ensure smooth operation of the control room, including conducting periodic and targeted assessments of the control environment and creating new procedures to adapt to regulatory changes;

• Collaborating with internal audit and other control functions to address identified gaps in controls, while identifying and implementing process improvements;

• Evaluating, scoping, and executing major projects for the Control Room function, including day-to-day operational repairs and enhancements, technology upgrades, integrating new business lines, and supporting senior management in large-scale strategic cross-functional initiatives; and,

• Coordinating with legal and senior leadership, as needed, to respond to official requests from regulators and external control bodies, such as exams, letters, RFEs, and ad-hoc inquiries.

If interested apply online ator email your resume toand reference the job title of the role and requisition number.