Business Process Analyst jobs in United States, New Jersey, Jersey City

As a Product Finance & Business Manager in CIB Payments, you will collaborate with our senior product managers to build financial plans, monitor performance, and drive productivity agendas. Your role involves overseeing forecasting processes, organizing business reviews, and providing executive-level presentations. You will also ensure alignment with Payments strategy and develop multi-year business cases, objectives and key results.

Job Responsibilities:

• Partner with senior product and technology managers to build financial plans and conduct variance analysis.
• Oversee forecasting processes and measure results against objectives.
• Assist in communicating year-on-year spend and multi-year planning.
• Deliver executive-level presentations on strategy, budget, and project delivery.
• Drive large-scale productivity agendas and identify cost-saving opportunities.
• Organize required reporting for business review sessions.
• Develop multi-year staffing plans and drive location strategy.
• Provide oversight of the team’s strategic agenda and 6-quarter planning.
• Deliver management information reports on expense, delivery, and governance.
• Track and communicate the status and achievements of the technology group.
• Partner across Payment & Finance to develop improved processes and business solutions.

Required Qualifications, Skills, and Capabilities:

• Bachelor’s degree in Business, Finance, Economics, or related area.
• Experience in Financial Services Business Management with a strong financial management background.
• Highly motivated self-starter with excellent project management and organizational skills.
• Advanced skills in Microsoft Office and PowerPoint.
• Excellent presentation skills with the ability to present to senior and global business heads.
• Strong analytical and critical thinking skills with the ability to analyze large data sets.
• Excellent people skills with the ability to forge strong relationships and influence across functions.
• Proficient in Microsoft PowerPoint with a strong ability to create visually appealing and professional presentations.
• Demonstrated experience in synthesizing complex data from multiple sources into clear, concise, and compelling narratives.
• Ability to design and organize presentation content to effectively communicate key messages and insights.
• Experience in collaborating with cross-functional teams to gather and interpret data inputs for presentation development.

Preferred Qualifications, Skills, and Capabilities:

• Familiarity with P&L and portfolio governance tools to manage investments and business cases.
• Familiarity with Microsoft tools and Tableau.
• Knowledge of Payments, Data, & AI products and capabilities.

With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential.

As an Operations Analyst- Loan Sales in Home Lending, you will be responsible for allocating and delivering mortgaged back securities (MBS), ensuring compliance with investor and regulatory requirements and support the line of business by performing complex operational loan sales and analytical tasks with a focus on investor related loan edit problem solving. You will drive end to end loan quality, recommend operational reengineering opportunity, and lead automation initiatives to benefit streamlined salability processes.

Job responsibilities

• Control tasks for loan sales operations including end to end pooling, allocation, defect identification/remediation, and oversight
• Comprehend investor data requirements and accurately cure related loan quality edits efficiently
• Develop and understand automation solutions for internal operational workflows and builds tools which will optimize and reduce manual processes.
• Lead citizen development initiatives to benefit streamlined salability processes
• Create reporting, interpret results and convey in a concise, straight-forward, and professional manner for all levels of operational staff from supervisors to senior level management.
• Spearhead projects & tasks by ensuring timely completion and articulate any issues and risks to management
• Ensure the integrity of data through automated extraction, translation, processing, analysis, and reporting

Required qualifications, capabilities, and skills

• Analytical skills with independent and logical problem solver and able to synthesize data, identify trends, and project outcomes.
• Ability to organize and prioritize multiple projects and responsibilities with accuracy, attention to detail and limited supervision with very short turnaround times.
• Ability to react quickly and decisively in high stressed situations and ability to lead projects and initiatives, prioritize work, meet deadlines and escalating any issues to management
• Expert level PowerPoint and Excel and Working knowledge of either Alteryx, UiPath, Xceptor or Tableau
• Strong written and verbal communication skills with ability to influence and work collaboratively with diverse/cross-functional teams and develop and maintain effective relationships with a wide range of stakeholders.
• Ability to create presentations for all levels of management and effectively report with an executive presence and creating complex reporting with compelling key messages.
• Ability to work with audit, compliance and regulatory constituencies to manage work in accordance with established procedures and demonstrate accountability for work processes and the associated risks and controls.

Preferred qualifications, capabilities, and skills

• Bachelor’s Degree, majored in Finance, Economics, Statistics, Math, Business Administration, or Computer Science
• 3-5 years Mortgage Banking experience
• Knowledge of mortgage based operating systems including Black Knight, FHLMC Loan Selling Advisor, FNMA Loan Delivery, GNMA SFPDM

As a Tech Risk & Controls Lead in Corporate Sector's Employee platforms team, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards. You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards. By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business. Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.

Job responsibilities

• Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations
• Develop and maintain robust relationships, becoming a trusted partner with LOB technologists, assessments teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals
• Execute reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and inform governance work
• Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technology risk management, information security, or related field, emphasizing risk identification, assessment, and mitigation
• Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements
• Proficient knowledge and expertise in data security, risk assessment & reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies
• Demonstrated expertise in regulatory compliance, risk management frameworks, and industry best practices (e.g., NIST, ISO, FFIEC, GDPR) is required
• Demonstrated ability to influence executive-level strategic decision-making and translating technology insights into business strategies for senior executives

Preferred qualifications, capabilities, and skills

• CISM, CRISC, CISSP, or similar industry-recognized risk and risk certifications are preferred

As a Relationship Banker , you will take a lead role in delivering an outstanding experience to Chase customers. You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch. You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.

Job responsibilities

• Delivers an exceptional customer experience by acting with a customer-first attitude
• Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
• Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
• Influences, educates, and connects customers to technology
• Possesses initiative and knowledge to provide financial options for customers using a consultative approach
• Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
• Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs

Required qualifications, capabilities, and skills

• 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
• High school degree, GED, or foreign equivalent
• Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required. All unlicensed applicants must obtain their licenses within 180 days of hire
• Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
• Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
• Ability to work branch hours including weekends and some evenings

Preferred qualifications, capabilities, and skills

• College degree or military equivalent
• Professional, thorough, and organized with strong follow-up skills
• Exude confidence with clients when sharing product knowledge and solutions
• Experience adhering to policies, procedures, and regulatory banking requirements

Dodd Frank/Truth in Lending Act

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at:

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Own and articulate the product vision and roadmap, ensuring alignment with company strategy and customer needs.
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Collaborate with architects and engineering teams to address technical debt, application security breaks, Clearinghouse projects and drive technical innovation.
• Lead product launch activities, including communications such as release notes, quarterly and monthly reviews, training, user acceptance testing, and post-deployment analysis.
• Author use cases, prioritize requirements, and maintain a clear, actionable product backlog.

Required qualifications, capabilities, and skills

• Formal training or certification on security concepts and 5+ years of applied experience.
• Advanced knowledge of the product development life cycle, design, and data analytics.
• Good hands on technical knowledge in security, architecture, InfoSec trends, compliance, and risk.
• Hands on experience with Data Loss Prevention (DLP) tools and platforms (Broadcom DLP).
• Lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
• Expertise in standard documentation tools/utilities.

Preferred qualifications, capabilities, and skills

• Working in a highly matrixed, complex organization.
• Experience in security design, architecture, incident response, and strategic planning.
• Professional project or product certifications (e.g., PMP, CAPM, SPM, PDMA) or equivalent experience.
  

As a Full-time Analyst in the Internal Audit Program, you will start with comprehensive training to introduce you to our firm, our practices and our culture. After training, you will join one of our lines of business (Asset & Wealth Management, Commercial Banking, Consumer & Community Banking, or Corporate & Investment Bank), Corporate Function or Technology Internal Audit teams.

Job Responsibilities

• Identify and analyze risks in our businesses and evaluating the controls established to mitigate those risks
• Test controls by reviewing documents, observing the teams and meeting with management
• Provide management with feedback regarding the effectiveness of the controls

Required qualifications, capabilities, and skills

• Pursuing a B.A., B.S., or 5th year M.A. or M.S., with an expected graduation date of December 2025 through July 2026
• Have a well-rounded academic background
• Bring exceptional analytical and problem-solving skills
• Strong attention to detail
• Have the ability to manage time, prioritize and know when to seek help
• Strong verbal and written communication skills
• Working knowledge of MS Office (Excel, Word, PowerPoint, Outlook)

Preferred qualifications, capabilities, and skills

• All majors considered; Finance, Accounting, Management Information Systems (MIS) or Computer Information Systems (CIS) focused majors are a plus
• Preferred minimum cumulative GPA of 3.2 on a 4.0 scale

Locations you can join:

• Jersey City, NJ
• Wilmington, DE

To be considered for the Internal Audit Analyst Program, you must complete the following steps:

1. Submit a complete and thoughtful application, which includes your resume, location preference
   • Your application and resume are a way for us to initially get to know you. It’s important to complete all relevant application questions, so we have as much information about you as possible. We will review your application to determine whether you meet the required criteria.
2. If you meet the minimum criteria for the application, you will receive an email invitation to complete a video interview, powered by HireVue.
   • This is your opportunity to further bring your resume to life and showcase your experience for our recruiting team and hiring managers.
   • HireVue is required, and your application will not be considered for further review until you have completed this step.
   • We strongly encourage you to complete your HireVue video(s) within three days of receiving.
3. Applications will be reviewed on a rolling basis. We strongly encourage you to submit your application as early as possible as programs will close once positions are filled.

Posting Description

As a Lead Software Engineer at JPMorgan Chase within the Reporting & Analytics team, you will have the opportunity to promote innovation with cutting-edge technologies. You will play a key role in defining product strategy, tool selection, and resolving technical blockers while participating in agile ceremonies. This role offers a chance to deliver creative reporting and analytics solutions, analyze source data, and define optimal data models for reporting and analytics delivery. You will manage Jira backlog, dependencies, and end-to-end delivery responsibilities, including testing and entitlement, to meet business demand.

Job Responsibilities:

• Deliver creative Reporting & analytics solutions and design, with the ability to think beyond routine or conventional approaches
• Analyze source data and define optimal data models for reporting and analytics delivery.
• Manage Jira backlog, dependencies, and end-to-end delivery responsibilities, including testing and entitlement, to meet business demand.
• Define product strategy, select tools, and resolve technical blockers.
• Prepare and deliver presentations summarizing insights and conclusions for executives, leadership teams, and business partners in scheduled analytics meetings.
• Develop a roadmap of advanced analytics initiatives to support multiple lead channels, focusing on agent-facing applications and their knowledge management repositories.
• Create behavioral analytics to understand specialists and personalize their experience.
• Identify, test, and deploy new data types to enhance prediction capabilities and offer analytical recommendations aligned with core objectives.
• Perform technical troubleshooting to resolve issues permanently.
• Investigate issues in model building and production phases, documenting KPI, PoC, workflow, and data sources clearly.

Required Qualifications, Capabilities, and Skills:

• Formal training or certification on software engineering concepts and 5+ years applied experience
• Practical experience in data analysis using tools like SQL, PLSQL, Alteryx, etc.
• Strong coding skills in Alteryx, SQL, Tableau, and Python.
• 12+ years of experience applying statistical methods to real-world problems using SQL and analytical tools like Alteryx, Python, and Tableau.
• Experience in advanced SQL, data warehousing, and development of dashboards and reports in BI tools such as Tableau.
• Experience with reporting tools like QlikSense, Sigma, Tableau, ThoughtSpot, etc.
• Experience with visualization techniques for data analysis and presentation.
• Strong mathematical/statistical skills using Alteryx/Python/SQL/Tableau.
• Knowledge of advanced statistical techniques and concepts: Linear/logistic regression, statistical models, clustering, decision tree, and experience in statistical and data mining techniques: GLM, Random Forest, Boosting, text mining, NLP, etc.
• Strong grasp of big data disciplines, AWS, Agile (scrum) methodologies, and new technologies.
• Experience with Databricks.

Preferred Qualifications, Capabilities, and Skills:

• Familiarity with modern front-end technologies.
• Exposure to cloud technologies.
• Experience in Financial Services or similar industry desired.