Market Manager jobs in United States, Missouri, O’fallon

Responsibilities:

• Manage and lead KYC operations, including executing processes in accordance with Citi compliance policies and overseeing the KYC control environment
• Perform program management of existing Business As Usual (BAU)/Refresh process with scope to migrate further functions globally
• Provide people management and development responsibilities and ensure team service level standards are met
• Liaise with Compliance department and senior management within business units supported
• Oversee new client onboarding and implement process enhancements to improve client onboarding experience
• Provide Management Information System (MIS) reporting to senior management and ensure delivery of targets within timelines dictated by BAU and Refresh Program
• Monitor account refresh activity daily to ensure regulatory/document requirements are met
• Perform quality reviews on new client and refresh cases, ensuring a high level of quality before cases are finalized
• Maintain ‘Book of Work’ for new system releases and enhancements to existing infrastructure
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Ability to manage teams.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 5-8 years of experience

Education:

• Bachelor's degree/University degree or equivalent experience

Anticipated Posting Close Date:

The Testing Senior Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval. Manages initiatives related to User Acceptance Testing (UAT) process and product rollout into production. Testing specialists who work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach. Responsibilities may also include software quality assurance testing.Responsibilities:

• Develops and designs standards and procedures, ensures that they are adhered to throughout the software development life cycle.
• Manages organizational process change.
• Develops and implements methods for cost, effort and milestones of IT Quality activities.
• Strives for continuous improvements and streamlining of processes.
• Ensures consistency and quality of processes across the organization.
• Manages one or more testing teams.
• Deals with complex and highly variable issues.
• Collaborates with client leads and development organizations and partners with business users.
• Evaluates subordinates' performance and makes decisions on pay increases, promotions, terminations, etc.
• Analyzes trends at an organizational level to improve processes; follows and analyzes industry trends.
• Exhibits in-depth understanding of concepts and procedures within own area and basic knowledge of these elements in other areas.
• Requires in-depth understanding of how own area integrates within IT testing and has basic commercial awareness.
• Uses evaluative judgment in complicated or novel situations, uses multiple sources of information. Impacts IT testing through delivery of end results and contribution to planning, finances/budget and formulation of policies.
• Management responsibility for a team or multiple teams, including management of people, budget and planning, performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.
• Produces performance testing workload definition and analysis, factoring in known or projected volumes and transaction mix, to ensure coverage of critical business transactions.
• Performs other duties and functions as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 6-10 years project management experience or experience leading large scale transformational, global change.
• In-depth understanding of Systems Development Life Cycle processes
• Thorough understanding of end to end testing processes, Quality Center and other testing related tools
• Requires communication and diplomacy skills and an ability to persuade and influence.

Education:

• Bachelor’s/University degree, Master’s degree preferred

Anticipated Posting Close Date:

Responsibilities:

• Manage professional teams and departments through delegation of tasks and responsibilities
• Conduct performance evaluations, compensations, hiring, disciplinary actions, and terminations of team members as well as maintain appropriate staffing requirements
• Monitor the team’s quality and efficiency of end results and manage all training and development needs of assigned personnel
• Create and develop budget, policy formation and short-term resource planning
• Manage occasionally complex and varied issues with significant departmental impact
• Apply in-depth knowledge of how areas integrate within the sub function as well as coordinate and contribute to the goals of the entire function
• Provide evaluative judgment based on analysis of information in complicated and unique situations
• Ensure essential procedures are followed and contribute to the defining standards
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Ability to manage teams.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 6-10 years of experience with background in Financial Services Industry (Commercial Banking related experience is an advantage)
• Extensive knowledge of the Client Onboarding processes
• Working knowledge of Commercial Liability Account Opening, Maintenance & Anti Money Laundering (AML) Requirements
• Working knowledge of Systematics, Filenet, Citi Know Your Client (KYC), Workforce Management (WFM) and Commercial Liability Products
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Proven organization and time management skills
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Strong background in Risk and Compliance, preferred.

Anticipated Posting Close Date:

Responsibilities:

• Responsible for providing legal counsel regarding the originations process of the Mortgage Business, supporting strategic initiatives, providing subject matter expertise and interpretations of relevant laws, rules, regulations, and industry practices, and advising business management/leadership on all manner of legal matters and risks impacting the business
• Manages a diverse team by providing guidance for mortgage originations, evaluating employee performance, and providing compensation recommendations, promotions, and support on personnel-related matters
• Provides advisory services in respect of business decisions by applying institutional knowledge against industry standards, widely accepted business practices, laws, rules, and regulatory guidelines, escalating where appropriate
• Collaborates across internal lines of business and control/support functions to achieve coordinated and efficient outcomes on matters of common interest; coordinate closely with the Legal team on a regional and global basis
• Accomplishes results by leveraging networks/connections, colleagues, and peers
• Serves as business partner and advisor to business stakeholders and functional partners (e.g., Risk, Compliance) by participating in planning and development initiatives; contribute to business objectives by using knowledge of industry, laws, and regulations
• Actively participates in various risk reviews, governance and control forums while demonstrating keen awareness of issues that could cause financial, reputational, or legal consequences
• Proactively identifies, evaluates and contributes to the appropriate management of legal, regulatory, and reputational risk through cross- function collaboration, following relevant legal developments, participating in internal projects, escalating as appropriate
• Manages day-to-day legal activities as a subject matter expert in area of responsibility and provide senior advisory services to business partners
• Negotiates, coordinates, and monitors management of complex legal issues and make key decisions within area of responsibility, escalating where necessary
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Qualifications:

• 8+ years of relevant industry experience with some experience working in an in-house legal role in mortgage and/or financial services; previous managerial experience beneficial
• Excellent leadership, interpersonal, organizational and relationship skills
• Experience in working with regulators/regulatory bodies is preferred
• Proven ability to apply sound judgement while managing multiple assignments simultaneously in a demanding, fast-paced environment
• Comprehensive knowledge of multi-jurisdictional laws, regulations and practices while staying abreast of regulatory and legal environment, internal policies and industry trends that impact the business
• Effective communication and negotiation skills and ability to build and maintain trusted relationships
• Bar license in good standing to practice law
• Preferred candidate has familiarity with the requirements of the TILA, RESPA, ECOA, FCRA and corresponding regulations related to mortgage originations.

Education:

• Juris Doctorate or equivalent law degree

Anticipated Posting Close Date:

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