Technical Manager jobs in United States, Minnesota, Saint Paul
Red hat Program Manager - Tech Sales Practices United States, Minnesota, Saint Paul
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About the job:
The program manager will be responsible for executing the tooling strategy and management system for the Red Hat Tech Sales Practices team. This role will align very closely to the regional and global Red Hat tech sales functions, as well as APM and Operations team. You will be responsible for leading the adoption management system: Defining metrics, target methodology, and reporting process. This includes developing reports and analyzing data sets to provide guidance to our APM and Operations team. You will be responsible for leading the strategy definition and facilitating execution around tooling to make the Tech Sales team more productive, with a focus on Red Hat Sales Cloud.. This includes preparing briefings to senior leadership, aligning stakeholders, facilitating decision-making, tracking and reporting progress, and identifying and mitigating risks. Being highly organized is a must as you will be managing multiple initiatives at a time. You’ll need to have clear written and verbal communication and documented planning skills to succeed in this role.
This position has a direct reporting structure to the Global Sr Director, Tech Sales Practices.
What you will do:
Execute the Productivity and Tooling strategy to ensure SA&A associates and leaders are able to efficiently execute their role.
Use of Red Hat Sales Cloud, analytics tools and AI to solve tech sales challenges.
Ensure the defined management system and metrics are consistently executed across all regions, focusing on product adoption
Provide data analytics and insights to leadership
Identify and execute task automation to make the tech sales more efficient
SUCCESS MEASURES AND KPIs
Increased product consumption and adoption maturity
Account Revenue Growth
What you will bring:
Analytical and process-oriented mindset; ability to mine data to make data-driven decisions
Experience with account management tooling, eg Red Hat Sales Cloud
Experience with reporting and analytics tooling, eg, Snowflake, Tableau, Smartsheet
Experience and tenacity to drive transformational change through a large, worldwide organization
Demonstrated ability to work in a distributed, multicultural organization in a global and geo matrix.
Very organized with strong project management skills; ability to implement structure (processes, frameworks) into daily functions
Comfortable managing and solving complex business problems with no clear solution
Strong communication skills, both oral and written and presentation skills
Customer service focus, including the ability to deliver multiple priority projects with high customer satisfaction in a rapidly changing environment.
The salary range for this position is $86,770.00 - $138,850.00. Actual offer will be based on your qualifications.
Pay Transparency
● Comprehensive medical, dental, and vision coverage
● Flexible Spending Account - healthcare and dependent care
● Health Savings Account - high deductible medical plan
● Retirement 401(k) with employer match
● Paid time off and holidays
● Paid parental leave plans for all new parents
● Leave benefits including disability, paid family medical leave, and paid military leave
These jobs might be a good fit
Bank Of America Financial Center Manager - Highland Village United States, Minnesota, Saint Paul
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This job is responsible for managing a financial center and it's employees on a day-today basis. Key responsibilities include operating as a business owner and fostering a team environment, instilling an effective client-centric and risk culture in the center, and helping clients achieve the financial goals. Job expectations include ensuring operational excellence and cohesive effectiveness.
Required Qualifications:
- 1+ years of leadership experience demonstrated through one or a combination of the following: coaching, training and/or motivating a diverse work team
- Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
- Collaborates effectively to get things done, building and nurturing strong relationships
- Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
- Is confident in identifying solutions for clients based on their needs and can resolve problems independently or bring in others as needed
- Communicates effectively and confidently and is comfortable engaging all clients
- Has the ability to learn and adapt to new information and technology platforms
- Applies strong critical thinking and problem-solving skills to meet clients' needs
- Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
- Efficiently manages time and capacity
- Can manage complexity, prioritize tasks, delegate and execute in a fast-paced environment
- Can interpret performance results, find opportunities to drive success and hold others accountable to results
- Can be flexible to work weekends and/or extended hours as needed
Desired Qualifications:
- 1+ years of management experience including hiring, coaching and developing direct reports
- Experience in financial services and knowledge of financial services industry, products and solutions
- Experience working in an environment with individual and team goals where goals were routinely met or exceeded
- Bilingual skills
Skills:
- Coaching
- Customer Service Management
- Customer and Client Focus
- Performance Management
- Talent Development
- Business Operations Management
- Recruiting
- Result Orientation
- Risk Management
- Sales Performance Management
- Inclusive Leadership
- Leadership Development
- Prioritization
- Problem Solving
- Referral Management
High School Diploma / GED / Secondary School or equivalent
1st shift (United States of America)These jobs might be a good fit
Red hat Technical Account Manager - Ansible Automation Platform United States, Minnesota, Saint Paul
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What You Will Do
• Support enterprise customers implementing Red Hat Ansible Automated Platform solutions
• Serve as the primary customer advocate within Red Hat, facilitating communication and collaboration across teams
• Deliver Red Hat portfolio roadmap updates and assist customers with product upgrades and implementation
• Rapidly learn and stay current with new technologies, including container orchestration, registries, build strategies, microservices, and automation environments
• Specialize in Ansible Automation Platform, providing expertise on its implementation and use
• Perform technical reviews to proactively identify and prevent issues, sharing knowledge across teams
• Gain a comprehensive understanding of the customer's technical infrastructures, environments, hardware, and product usage
• Investigate and respond to support requests via various channels, including online, phone, video call, chat, etc.
• Provide strategic advice and guidance on current and future Red Hat products and solutions
• Manage customer cases, maintaining clear and concise documentation
• Collaborate with engineering, R&D, product management, and technical support teams
• Create and maintain technical documentation for issue resolution and knowledge sharing
• Manage and grow customer relationships through attentive, relationship-based support
• Visit customer sites as needed and ensure exceptional service experience
What You Will Bring
• Experience in a technical support, software development or engineering, or quality assurance organization
• Extensive technical knowledge of Red Hat Ansible Automated Platform and similar automation technologies, including Chef, Puppet, SaltStack, etc; broad knowledge of automation practices and principles
• Experience with configuration management, application deployment, and infrastructure orchestration technologies
• Ability to manage and grow existing customer relationships by delivering proactive, relationship-based support
• Outstanding verbal and written communication skills
• Ability to convey complex information to customers clearly and concisely
• Ability to manage multiple issues and projects
• Bachelor's degree in a technology-related discipline is preferred
• Residence within the U.S. Central or Eastern Time Zone
• Software engineering background; experience with RPM-based Linux technologies
• Experience with Linux system administration, preferably Red Hat Enterprise Linux (RHEL) or a derivative is preferred
• Experience working in DevOps environments preferred
• Experience with container technologies such as Docker, Podman, and Kubernetes preferred
• Experience deploying applications in cloud environments and developing containerized applications a plus
• Good comprehension of continuous integration (CI) and continuous delivery (CD) concepts preferred
• Familiarity with source code management tools like Git or Apache Subversion (SVN) a plus
The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications.
Pay Transparency
● Comprehensive medical, dental, and vision coverage
● Flexible Spending Account - healthcare and dependent care
● Health Savings Account - high deductible medical plan
● Retirement 401(k) with employer match
● Paid time off and holidays
● Paid parental leave plans for all new parents
● Leave benefits including disability, paid family medical leave, and paid military leave
These jobs might be a good fit
Tesla Collision Manager United States, Minnesota, Saint Paul
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- Work closely with Regional Collision Manager to oversee all daily operations of the Collision Center to ensure delivery of excellent results consistently on all aspects of the business
- Manage resource scheduling and allocation, implement and adherence of work standard quality, and understand and own every aspect of the team’s performance
- You will be responsible for driving continuous improvements to facilitate exceptional team output and customer service. We expect you to champion safety, efficiency, quality, and overall excellence in all your actions and decisions
- Forecast and surpass goals and objectives for the site through regular audits of shop operations
- Take ownership and create a culture of accountability, always maintaining the integrity of the Tesla brand, its processes, procedures, and values
- Provide regular coaching and feedback and have a deep knowledge of your team’s strengths and opportunities. You will be responsible for leading change and inspiring your team every day
- Perform other related duties as assigned by Regional Collision Manager
- 5-8 years of management experience in the collision industry or relevant roles in manufacturing, automotive, or customer service, in addition to 3-5 years vendor management expertise
- Bachelor’s degree, relevant Certificate from a Vocational School in Collision Repair, or equivalent experience
- Experience in effectively leading diverse field, technical repair, or manufacturing teams in a technology-driven environment
- Read and comprehend automotive repair procedures, with in-depth knowledge of methods, techniques, parts, tools, and materials used in collision repair; ability to run processes using Six Sigma or Toyota Lean
- Possess excellent written and verbal communication skills and the ability to influence teams to achieve business targets
- Follow instructions meticulously, showcasing attention to detail in tasks and responsibilities; capable of self-management in limited supervision environments
- Valid driver’s license preferred
These jobs might be a good fit
Red hat Technical Account Manager - OpenShift Container Platform United States, Minnesota, Saint Paul
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What You Will Do
• Support enterprise customers in implementing automated and containerized cloud application platform solutions
• Learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms
• Develop relationships with key business and IT stakeholders and become an expert on a customer’s implementation by understanding their top business goals and priorities
• Perform technical reviews and share knowledge to proactively identify and prevent issues
• Gain understanding of customer technical infrastructures, hardware, and offerings and serve as a customer advocate within Red Hat
• Collaborate with the engineering, research and development, product management, and technical support teams
• Create customer engagement plans and keep the documentation on the customer's environment updated
• Create documentation regarding customer issues and technical details on how to resolve them
• Manage and grow customer relationships by delivering attentive, relationship-based support
• Build trust with customers and serve as their advocate within Red Hat
• Forewarn customers of technology changes or potential disruptions to their service and advice on mitigation strategies.
• Provide advice and guidance to customers about their current and future Red Hat products
• Troubleshoot technical issues and drive issue escalation with Red Hat and customer teams
• Complete analysis and present periodic reviews of operational performance to customer leadership
• Communicate how specific Red Hat cloud solutions and our cloud roadmap align to customer use cases
• Travel occasionally to visit regional customers
What You Will Bring
• 5+ years of experience working in a support, development, engineering, IT, or a quality assurance organization
• Administration experience with Platform-as-a-Service (PaaS) cloud solutions like Red Hat OpenShift Container Platform
• Expertise in enterprise cloud solutions like Platform-as-a-Service (PaaS), containers, Kubernetes, cloud management, and IT automation
• Ability to manage and grow existing enterprise customer relationships by delivering proactive, relationship-based support
• Competent comprehension of enterprise architecture and strategic business drivers
• Ability to manage multiple issues and projects with shifting priorities and timelines
• Outstanding written and verbal communication skills and ability to convey complex information to customers clearly and concisely in English
• Ability to travel for customer visits and events within the region
• Bachelor's degree or an equivalent in a technology-related discipline, ideally computer science or engineering is a plus
• Good comprehension of continuous integration (CI) and continuous delivery (CD) concepts a plus
• Red Hat Certified Engineer (RHCE) a plus
The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications.
Pay Transparency
● Comprehensive medical, dental, and vision coverage
● Flexible Spending Account - healthcare and dependent care
● Health Savings Account - high deductible medical plan
● Retirement 401(k) with employer match
● Paid time off and holidays
● Paid parental leave plans for all new parents
● Leave benefits including disability, paid family medical leave, and paid military leave
These jobs might be a good fit
Tesla Associate Manager Collision United States, Minnesota, Saint Paul
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- Provide effective supervision and coaching to assigned technical employees to achieve the required quality and service output goals. Maintain appropriate shop records and inventories. Manage the smooth flow of work through the collision center
- Serve as the process leader for shop activities, ensuring work standards are defined and systemically improved with input from collision technicians and the rest of the collision center team. Lead, coach and develop a highly engaged team of technicians
- Ensure that work standards and available engineering procedures are current, accurate and that all work is done in compliance to ensure maximum quality. Monitor to ensure that all employees comply with safety regulations and the collision center's safety program
- Work with employees to resolve technical and personnel problems. Schedule employees to effectively meet collision repair needs and to ensure vacation and other time off consistent with company policies
- Responsible for selecting team members and ensuring they receive the required training. Conduct regularly scheduled one on one developmental meetings with team members to facilitate their professional development and leveling in charge your career. Monitor training needs/requirements of the team and individuals and coordinate training as required in partnership with training team resources
- Provide effective daily communication in order to keep all team members working toward the same goals. Communicate to employees all issues that affect the service center and overall service organization
- Partner with Collision Manager to scale and grow the production of the shop in support of company targets. Perform other duties as assigned by the Collision Manager to support business
- 7-10 years Collision technical aptitude or experience is preferred
- Prior leadership experience in a collision-focused industry preferred
- Ability to meet deadlines and be accountable for quality / quantity. Able to manage multiple tasks with competing priorities, establish and achieve goals. Ability to lead group root cause problem solving activities and rapidly develop countermeasures
- Able to effectively interact with customers as required
- Excellent interpersonal and communication skills with ability to work a flexible schedule, including evenings, weekends and holidays
- One to three years of industrial supervisory or similar leadership experience preferred. Experience with Microsoft Office, understanding of repair estimates
- Valid driver's license preferred
These jobs might be a good fit
Red hat Technical Account Manager - Ansible Automation Platform United States, Minnesota, Saint Paul
Share
What You Will Do
• Support enterprise customers implementing Red Hat Ansible Automated Platform solutions
• Serve as the primary customer advocate within Red Hat, facilitating communication and collaboration across teams
• Deliver Red Hat portfolio roadmap updates and assist customers with product upgrades and implementation
• Rapidly learn and stay current with new technologies, including container orchestration, registries, build strategies, microservices, and automation environments
• Specialize in Ansible Automation Platform, providing expertise on its implementation and use
• Perform technical reviews to proactively identify and prevent issues, sharing knowledge across teams
• Gain a comprehensive understanding of the customer's technical infrastructures, environments, hardware, and product usage
• Investigate and respond to support requests via various channels, including online, phone, video call, chat, etc.
• Provide strategic advice and guidance on current and future Red Hat products and solutions
• Manage customer cases, maintaining clear and concise documentation
• Collaborate with engineering, R&D, product management, and technical support teams
• Create and maintain technical documentation for issue resolution and knowledge sharing
• Manage and grow customer relationships through attentive, relationship-based support
• Visit customer sites as needed and ensure exceptional service experience
What You Will Bring
• Experience in a technical support, software development or engineering, or quality assurance organization
• Extensive technical knowledge of Red Hat Ansible Automated Platform and similar automation technologies, including Chef, Puppet, SaltStack, etc; broad knowledge of automation practices and principles
• Experience with configuration management, application deployment, and infrastructure orchestration technologies
• Ability to manage and grow existing customer relationships by delivering proactive, relationship-based support
• Outstanding verbal and written communication skills
• Ability to convey complex information to customers clearly and concisely
• Ability to manage multiple issues and projects
• Bachelor's degree in a technology-related discipline is preferred
• Residence within the U.S. Central or Eastern Time Zone
• Software engineering background; experience with RPM-based Linux technologies
• Experience with Linux system administration, preferably Red Hat Enterprise Linux (RHEL) or a derivative is preferred
• Experience working in DevOps environments preferred
• Experience with container technologies such as Docker, Podman, and Kubernetes preferred
• Experience deploying applications in cloud environments and developing containerized applications a plus
• Good comprehension of continuous integration (CI) and continuous delivery (CD) concepts preferred
• Familiarity with source code management tools like Git or Apache Subversion (SVN) a plus
The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications.
Pay Transparency
● Comprehensive medical, dental, and vision coverage
● Flexible Spending Account - healthcare and dependent care
● Health Savings Account - high deductible medical plan
● Retirement 401(k) with employer match
● Paid time off and holidays
● Paid parental leave plans for all new parents
● Leave benefits including disability, paid family medical leave, and paid military leave
These jobs might be a good fit
Share
About the job:
The program manager will be responsible for executing the tooling strategy and management system for the Red Hat Tech Sales Practices team. This role will align very closely to the regional and global Red Hat tech sales functions, as well as APM and Operations team. You will be responsible for leading the adoption management system: Defining metrics, target methodology, and reporting process. This includes developing reports and analyzing data sets to provide guidance to our APM and Operations team. You will be responsible for leading the strategy definition and facilitating execution around tooling to make the Tech Sales team more productive, with a focus on Red Hat Sales Cloud.. This includes preparing briefings to senior leadership, aligning stakeholders, facilitating decision-making, tracking and reporting progress, and identifying and mitigating risks. Being highly organized is a must as you will be managing multiple initiatives at a time. You’ll need to have clear written and verbal communication and documented planning skills to succeed in this role.
This position has a direct reporting structure to the Global Sr Director, Tech Sales Practices.
What you will do:
Execute the Productivity and Tooling strategy to ensure SA&A associates and leaders are able to efficiently execute their role.
Use of Red Hat Sales Cloud, analytics tools and AI to solve tech sales challenges.
Ensure the defined management system and metrics are consistently executed across all regions, focusing on product adoption
Provide data analytics and insights to leadership
Identify and execute task automation to make the tech sales more efficient
SUCCESS MEASURES AND KPIs
Increased product consumption and adoption maturity
Account Revenue Growth
What you will bring:
Analytical and process-oriented mindset; ability to mine data to make data-driven decisions
Experience with account management tooling, eg Red Hat Sales Cloud
Experience with reporting and analytics tooling, eg, Snowflake, Tableau, Smartsheet
Experience and tenacity to drive transformational change through a large, worldwide organization
Demonstrated ability to work in a distributed, multicultural organization in a global and geo matrix.
Very organized with strong project management skills; ability to implement structure (processes, frameworks) into daily functions
Comfortable managing and solving complex business problems with no clear solution
Strong communication skills, both oral and written and presentation skills
Customer service focus, including the ability to deliver multiple priority projects with high customer satisfaction in a rapidly changing environment.
The salary range for this position is $86,770.00 - $138,850.00. Actual offer will be based on your qualifications.
Pay Transparency
● Comprehensive medical, dental, and vision coverage
● Flexible Spending Account - healthcare and dependent care
● Health Savings Account - high deductible medical plan
● Retirement 401(k) with employer match
● Paid time off and holidays
● Paid parental leave plans for all new parents
● Leave benefits including disability, paid family medical leave, and paid military leave
These jobs might be a good fit
