Technical Consultant jobs in United States, Massachusetts, Cambridge

• Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
  
• 5 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.
  
• Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), technical support, escalation management, or IT consulting.
  

• MBA or Master’s degree in a Management, Technical, or Engineering field.
  
• Experience collaborating with teams, groups, business units, channel partners, systems integrators, and third-party developers to deliver solutions.
• Experience translating business requirements into technological solutions.
  
• Experience in application or workload migration to public cloud providers.
  
• Understanding of IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks.
  
• Excellent written and verbal communication, presentation, problem-solving, and client management skills.
  

Technical Training Leader - Medical Device/Capital Equipment (Cambridge, MA)

You will own the strategy and operations for all technical training across ultrasound, supporting internal service teams and external biomed partners globally while being accountable for driving training effectiveness, scalability, and innovation through curriculum design, trainer development, and strategic partnerships across the business.

Your role:

• Lead the global technical training function, managing a team of trainers to deliver high-impact education programs.

• Develop and implement training strategies for new product introductions (NPIs), ensuring service readiness in alignment with commercial and R&D timelines.

• Oversee curriculum development for virtual, in-person, and blended learning experiences using the latest tools and platforms.

• Define and monitor KPIs to assess training effectiveness, learner performance, and content quality; drive continuous improvement using data insights. Establish a cross-modality technical training council to share best practices, align on strategy, and shape the future vision of technical education across Ultrasound.

• Partner with marketing, service, and customer success teams to design education offerings for biomedical customers, identifying opportunities to monetize training and expand reach. Serve as a key voice in service training strategy, aligning efforts across global markets and ensuring regional needs are met.

You’re the right fit if:

• You’ve led high-performing training teams with experience managing both people and programs in a global, matrixed organization focused on medical devices.

• You bring deep experience in curriculum design and instructional methods for technical audiences, especially field service, support engineers, and biomedical personnel.

• You are fluent in education technologies and platforms (e.g., LMS, VILT tools, content authoring software), and you know how to apply them to scale learning.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this . Travel up to 15% (including globally).

• You’re confident working cross-functionally with product, service, education, and commercial teams to align technical training with broader business goals. You think like an owner—comfortable building the vision, driving execution, and measuring impact.

How we work together:

This is an office-based role and will sit in Cambridge, MA.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

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The pay range for this position in MA is $130,000 to $208,000

Additional Information:

• US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

• Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Cambridge, MA.

• Bachelor’s degree or equivalent practical experience.
  
• 2 years of experience with software development in one or more programming languages (C, C++, Python, or Go), or 1 year of experience with an advanced degree.
• 2 years of experience with developing large-scale infrastructure, distributed systems or networking, or experience with compute technologies or hardware architecture.
  

• Master's degree or PhD in Computer Science or related technical fields.
• 2 years of experience with performance, large scale systems data analysis, visualization tools, or debugging.
  
• 2 years of experience with data structures or algorithms in either an academic or industry setting.
• Experience developing accessible technologies.
• Proficiency in code and system health, diagnosis and resolution, and software test engineering.

• Bachelor's degree in Computer Science, or a related technical field, or equivalent practical experience.
• 5 years of experience with software development in one or more system programming languages (Java, C/C++, Rust, Python, Go or similar).

• 5 years of experience with data structures or algorithms.
• Experience with Android or other mobile platforms.
• Experience with Android framework development.
• Experience building full-stack Android applications, ranging from building user interfaces to low-level Android libraries.
• Experience with microcontroller or embedded systems architectures.
• Familiarity with software engineering and system design.

• Bachelor's degree or equivalent practical experience.
  
• 10 years of experience with quota-carrying cloud or software sales, or account management at a B2B software company.

• Experience working with, and leading, cross-functional teams and partners in implementations and negotiations.
  
• Experience with commercial and legal negotiations, working with Procurement, Legal, and Business teams.
  
• Experience working with Customer Engineers and customers' technical leads to inventory software estate, define migration plans, and build migration business cases.
  
• Experience cultivating C-level relationships and influencing executives.
  
• Experience promoting Cloud Solutions, Infrastructure Software, Databases, Analytic Tools, or Applications Software across multiple industries, aligning solutions to drive business outcomes.
• Experience growing existing customer base and acquiring new logos at scale, to increase spend and accelerate consumption business growth.

• Bachelor's degree in a technical field, or equivalent practical experience.
  
• 5 years of experience in program management.
  
• 5 years of experience in assessing, studying, or launching carbon removal projects or technologies.

• PhD in a technical or environmental discipline related to carbon removal.
• Knowledge of carbon removal and other credit types, including direct air capture, biomass carbon removal and storage, alkalinity-based pathways such as enhanced rock weathering, nature-based pathways such as reforestation, and non-CO2 gas destruction.
• Ability to independently shape and drive programs in ambiguous environments.

• Bachelor's degree in a relevant field, or equivalent practical experience.
• 8 years of experience in program management.
• 5 years of experience in leadership roles with/without direct reports.
• Experience with software development and managing execution of programs.
• Experience Learning Services.

• 8 years of experience managing cross-functional or cross-team projects.
• Experience in Cloud technology, development life-cycle or working with engineers.
• Knowledge of Artificial Intelligence (AI) to drive productivity and efficiency.