Ecommerce jobs in United States, Massachusetts, Cambridge

eCommerce Testing & Optimization Manager

As our eCommerce Testing & Optimization Manager, you will be part of a dynamic Digital and eCommerce team and own maintaining and optimizing the front-end user experience for our healthcare eCommerce domain. In this role you will constantly look for opportunities to improve the user experience and increase the conversion of our websites and eStore properties. You will partner with businesses and regions to align on the most impactful strategy and plan and work across teams to execute.

Your role:

• Execute playbooks for testhypotheses and clearly validateopportunities/recommendactions that can havepositive improvementsin our site experience and conversion and drive increased Order Intake and Revenue.
• Identify KPIs(i.e. conversion,engagement, retention) needed to assess the eCommerce site user experience, and own ongoing maintenance and execution of eCommerce site experience towards these KPIs, as well as act as the liaison with the analytics team and be able to create and report out on user journey data with Google Analytics to a broad audience.
• Deliver testing insights and help create a culture of data-drivendecision making​ –be a strategic partner with the businesses and regions and enhance their knowledge and capabilities in this domain.
• At completion of tests, build timely, compelling, fact-based test recaps that strongly communicate the business ‘story’ behind the data andtest outcomes. Workclosely with larger web team to prioritize these improvements for future development. Be the voice of the eCommerce customer within the larger website team.
• Manage execution of ongoing content updates and optimization, for example, landing pages, merchandising content, navigation structure maintenance, and ongoing site improvements.
• Collaborate with teams responsible for (paid) campaign activation, website, and eCommerce strategy in order to optimizeeach conversion path​ withinthe complete digital ecosystem.

You're the right fit if:

• You’ve acquired a minimum of 5 years of experience in the digital marketing space, inclusive of eCommerce testing & optimization strategy and execution.
• You have a strong understanding of core digital marketing technology platforms, including website content management systems, and website testing tools.
• Your skills include digital marketing strategy, web strategy and execution, web testing & optimization, landing page optimization, and an ability to manage a varied set of stakeholders.
• You have a Bachelors Degree.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this .

Onsite roles require full-time presence in the company’s facilities.

This role is an office role in Cambridge, Massachusetts.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody, everywhere, has access to the quality of healthcare that we all deserve. Do the work of your life to help improve the lives of others.

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The pay range for this position in Massachusetts is $106,680.00 to $170,688.00.

equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found .

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

be provided for this position. For this position, you must reside in
.

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Your role:

• You own supporting Businesses across our Regions to bring eCommerce plans to fruition, you excel at driving last mile execution and scaling online order intake and revenue.
• Develops the strategy and plan in partnership with regional teams for key business lines of our Health Systems portfolio and executes that plan to drive online orders and revenue. Utilizes our online Store and EDI (Electronic Data Interchange) channels in eCommerce plan development and engages with our partner channels.
• Works with Digital campaign activation teams to develop and integrate digital programs (organic and paid) across the customer journey to support achievement of online sales activities and objectives. Builds a comprehensive strategy for driving penetration (customer onboarding) and preference (utilization of online store and EDI). Engages Operations to handle customer issues by order desk for online orders from store and EDI.
• Partners with creative teams and content teams to build-out and optimize design and content to have a best-in-class eStore experience for our customers. Collaborates closely with Supply Chain to ensure campaign programs and product forecasts enable a desired customer experience on the online store.
• Supports Sales and Business Managers in their execution of their sales strategies and plans. Serves as the key point of contact for all direct online topics for internal (sales, marketing, customer services, operations, and IT) and external partners (search, affiliate, and marketing agencies).
• Be part of a team to establish and drive a regular cadence of reviewing key performance metrics versus target and identification of root causes and actions needed to drive continuous improvement.
• Identifies and scales best practices for Philips eCommerce, globally. Identifies new business development opportunities proof of concept testing within the direct online space to consistently grow business for maximum value realization.

You're the right fit if:

• You’ve acquired 7+ years of experience in eCommerce/Digital Marketing/Marketing/Sales Operations or similar roles. Strong Healthcare technology marketing experience is a plus along with omni-channel and Digital marketing experience.
• Your skills include the ability to engage and influence marketing and sales leadership teams to gather buy-in and support an eCommerce strategy and program to deliver objectives; understanding of how to gather insights from performance data and develop recommendations to drive measurable improvement in results. You have a strong track record delivering on online sales targets; experience managing an online store front and Amazon experience a plus. You possess direct experience with eCommerce platforms (e.g. SAP Commerce Coud, Commercetools, Spryker)
• You have a Bachelor’s degree, MBA preferred; preferably in Digital Marketing, Marketing, Business Administration or a related field.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this .
• You also have excellent verbal and written communication skills, demonstrated success delivering projects on time and within budget; high attention to detail and a passion for problem-solving, learning, and educating others.

How we work together

This is an office role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about .
• Discover
• Learn more about
• Learn more about

The pay range for this position in Cambridge, MA is $135,000 to $216,000.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Senior eCommerce Capability Manager

You will lead the development of our global strategy and roadmap for our eCommerce capability ensuring maximum value realization now but also with a focus on fit for future. You will work closely with business and region leadership to develop and evolve our strategy and roadmap to ensure we are supplying and building capabilities to meet customer and business needs and opportunities to drive satisfaction and grow order intake and revenue, putting us at the forefront of driving transformative eCommerce experiences through development of a comprehensive, global eCommerce strategy roadmap for B2B Health Systems, as part of the Digital Center of Excellence.

Your role:

• Harmonizes the eCommerce strategy in partnership with other channel leaders to ensure a cohesive, E2E digital customer experience and drive stakeholder alignment of your plan across the organization. Shapes the creation and delivery of our global eCommerce initiatives, aligning with the company's strategic vision to scale this critically important capability as a key growth driver.
• Develops the Strategy, Plan, and Roadmap for eCommerce globally to support customer, business and regional needs. Serve as a critical contact to business and regional leadership to provide direction and drive eCommerce capability maturation forward; develop business cases demonstrating business outcomes and influence and bring on board key executive support.
• Responsible for driving and validating the roadmap of eCommerce activity across the Digital Center of Excellence to achieve desired outcomes and impact. Leads the 3-to-5-year strategy development for eCommerce capabilities to drive prioritization of new to market/advanced capabilities, and capability-building across businesses and regions.
• Ensures the development and implementation of “outside in” customer-centric best-in-class capabilities and subject matter expertise. Socializes eCommerce standards and best practices organization wide.
• Provides direction and oversight to our IT partners to ensure support and proper development and evolution of our eCommerce capabilities and technology.

You're the right fit if:

• You’ve acquired 7+ years of experience in eCommerce/Digital Marketing or similar roles, healthcare technology marketing experience a plus, proven experience in senior-level digital marketing/eCommerce roles, with a track record of success in developing and executing eCommerce initiatives. Expertise in core eCommerce platforms/technologies required.
• Your skills include exceptional strategic leadership ability with sharp communication and storytelling skills; passionate eCommerce advocate who can inspire colleagues through an “outside-in” approach to eCommerce strategy; ability to communicate business cases, strategy and roadmap to influence and advocate in a large, matrixed organization.
• You have a Bachelor’s degree, MBA preferred, preferably in Digital Marketing, Marketing, Business Administration or a related field.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this .
• You also possess the ability to deeply understand the interplay between eCommerce strategy and the tech stack/tools that enable that strategy to come to life; ability to cultivate innovation, drive digital and agile transformation; and act as a role model with customer focus, quality, integrity, teamwork, ownership, and continuous improvement

How we work together

This is an office role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about .
• Discover
• Learn more about
• Learn more about

The pay range for this position in Cambridge, MA is $135,000 to $216,000.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.