Senior Program Manager jobs in United States, Maryland, Columbia

Job Description:

Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

Job Description:

As an Advisor Development Program Financial Solutions Advisor Stage I (ADP FSA I), your journey begins obtaining your Securities Industry licenses, where you receive dedicated study time for your Securities Industry Essentials [SIE], Series 7 and Series 66 Exams. Once you obtain your licenses, you will be taught the foundational skills needed to be an advisor – from acquiring, building and managing client relationships to considering a client’s complex financial picture and guiding them with advice and solutions to help them live their best financial lives, all while humanizing financial interactions. Once you have reached your key milestones, you will begin working in a financial center where you will help to deliver Bank of America’s core banking, investment solutions and approach to client care. We will equip you with everything you need as you move through the stages of development.

Once you have demonstrated success as a licensed ADP Financial Solutions Advisor Stage I, you will typically progress onto the next stage of ADP as a Merrill Financial Solutions Advisor (MFSA). In that role you will transition to a local Merrill Wealth Management office and continue to practice the skills you’ve learned in ADP by beginning to build a new portfolio of affluent and high net worth clients. As a successful MFSA, you will then have the opportunity to progress further within ADP with the ultimate aim of becoming a core Merrill Financial Advisor. The Academy will support you along the way with dedicated programs, tools and resources throughout your career journey.

Required Qualifications:

• Displays confidence working in a sales role
• Builds strong client relationships through effective communication and collaboration
• Displays a proactive mindset and effective time management
• Demonstrates a results-driven mindset and prioritizes client interests
• Identifies appropriate client solutions through application of learnings and new information
• Applies relevant regulatory due diligence in daily activities and creating long-term client strategies

Desired Qualifications:

• Bachelor’s degree and/or a minimum of one year of financial services industry or sales experience
• Learns and adapts to new technology or applications
• Executes multiple tasks simultaneously
• Bilingual Spanish Preferred

This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in your immediate termination.

Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted.

Job Duties/Responsibilities:

• Assists the officer in management of daily activities.
• Interacts with top-level contacts on highly sensitive information necessitating considerable use of tact and diplomacy.
• Interacts with executive, administrative and line management personnel, external customers, large investors, board members, dignitaries, media and vendors. Reviews and prioritizes communication and takes appropriate action without advance approval.
• Schedules meetings and appointments, plans without advance approval. Composes correspondence, presentations, and reports using a variety of computer software.
• Prioritizes assignments and tasks under general direction.
• Perform a variety of administrative duties such as processing bills, vouchers, requests, payroll, personnel, and budgets.
• Coordinate requests for workspace, service, and office equipment and other programs such as charitable campaigns, employee recognition and records retention.
• Provides guidance for other executive assistants and managers in the organization regarding administrative practices.

Required Qualifications:

An experienced professional with in-depth knowledge, applying organizational practices to resolve moderately difficult problems. Works with independent judgement on expansive projects with minimal supervision, implementing policy changes to improve functions. Actions impact efficiency costs, schedules and client relationships. Interacts primarily within the department and with General Managers and above across various teams.

• Detail-Oriented
• Document Management
• Managing Multiple Priorities
• Office Administration
• Operational Excellence
• Web-based Facilities and Tools

Desired Qualifications:

Organizational Skills: Exceptional ability to organize tasks, manage time effectively, and prioritize workload. This includes maintaining schedules, coordinating meetings, and managing multiple tasks simultaneously while ensuring that deadlines are met.

Communication Skills: Excellent verbal and written communication skills. The ability to interact professionally with executives, staff, clients, and other stakeholders. This includes drafting emails, preparing reports, and sometimes representing the executive in meetings or communications.

Technical Proficiency: Proficiency in office software applications such as Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant tools. Familiarity with calendar management, video conferencing platforms, and other productivity software.

Problem-Solving and Initiative: Strong problem-solving skills and the ability to anticipate needs and proactively address potential issues. Demonstrating initiative in identifying opportunities for process improvements and taking the necessary steps to implement them.

Education:Bachelor’s degree (BS/BA) desired. 2+ years of related experience. Certification is required in some areas.

Time Type:

AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job Description:

RIS I is the delivery of regional IT services to the end user. We offer support of end user devices including desktop, workplace peripherals, and voice and video devices. We support local and campus area networks, including wireless and cable plant.

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Description of Job Duties/Responsibilities:

• Coordinating with Service Managers and client Service Owners to understand customer needs.
• Coordinating with the Technology Operations Manager, Chief Technology Officer, and Service Mangers in the development of strategic technical roadmaps for the program service areas.
• Identifying and implementing ways to improve performance and reliability of existing services through enhanced monitoring capabilities and reduced operational team touchpoints needed.
• Developing technical insertion proposals for our client, highlighting ways to bring new and emerging technologies to the client’s environment.
• Coordinating with Service Managers to ensure that existing services and new solutions are secure, reliable, and resilient.
• Developing relationships with the AT&T product house and bringing relevant information to the Technical Operations Manager, CTO, and project Service Managers.
• Collaborate with internal and external technology vendors and organizations to collect relevant information on technologies relevant to our client’s mission.
• Coordinating with RIS I Continuous Service Improvement team to gain insight from root cause analysis activities for potential technology/process improvements.
• Ensuring that service solution documentation and training is available for Ops, field support specialists, and neighborhood managers to improve operational effectiveness.
• Provide engineering oversight to the Service Manager engineering teams, driving focus in service solution designs to ensure they include operational monitoring capabilities, deployment procedures, operational troubleshooting processes, and the ability to measure effectiveness.

Required Qualifications:Fifteen (15) to twenty (20) years of experience as a program or project manager in managing programs and contracts of similar scope, type, and complexity is required. Direct experience in managing multi-task contracts and subcontracts of various types and complexity, as well as experience in leading a multi-vendor environment is required.

• Shall be knowledgeable of the guidelines provided by the Federal Acquisition Regulation (FAR) and Defense Federal Acquisition Regulation Supplement (DFARS), DoD 5000 series, and ICD 801 policies.
• Must have demonstrated experience in conducting requirements analysis, resource allocation, project costing, deliverable tracking, schedule and financial data monitoring, and reporting.
• Must have at least five (5) years of demonstrated experience in the management and control of funds and resources using complex reporting mechanisms such as Earned Value Management.
• PMP certification, FAC-P/PM Entry Level certification or Defense Acquisition Workforce Improvement Act (DAWIA) Level 2 certification in Program Management is required.

A PMP, FAC-P/PM Senior Level, or Defense Acquisition Workforce Improvement Act (DAWIA) Level 3 certification in Program Management.; Domain Table; Description; Information Technology desired.

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 28 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected · Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Time Type:

AT&T is a fair chance employer and does not initiate a background check until an offer is made.