Trust Officer jobs in United States, Maryland, Baltimore

Job Responsibilities:

• Engage with complex Not-For-Profit Healthcare , Private Higher Education and 501c3 clients as their working capital, financial technology and operational advisor
• Articulate and understand the healthcare environment with respect to reform and other industry issues – be able to engage in strategic conversation with C suite executives and Revenue Cycle teams
• Actively participate and lead speaking engagements associated with key industry organizations - HFMA, NACUBO, etc…
• Proactively create impactful client/prospect events centered on industry trends (Innovation, Fraud, Patient Satisfaction, System Integration, etc…)
• Advise clients on payments, receipts, liquidity, card solutions, revenue cycle solutions and eCommerce
• Engage with driven and experienced client teams to keep momentum going with existing clients and prospects
• Create a strategic plan to foster growth of existing portfolio and acquisition of new clients
• Drive expansion of Solutions Per Relationship (SPR)
• Ensure client satisfaction through prompt, high impact engagement and superior service levels. Create ongoing market strategy to sustain successful execution of business objectives
• To be successful in the role, the TSO must have strong treasury sales skills, relationship management skills and extensive product knowledge. Excellent organizational, interpersonal, financial acumen, communication and presentation skills are critical

Job Qualifications:

• 6+ years of prior treasury sales and card solutions experience preferably in healthcare banking /revenue cycle
• BA/BS Degree or equivalent work experience
• Excellent communication (verbal and written) and presentation skills
• Excellent sales, negotiation and advisory skills
• Strong time management, organizational and planning skills
• Strong partnering skills
• Experience navigating large matrixed banking environment
• Strong command of Treasury products
• Ability to manage clients across a geography
• Ability to manage multiple priorities

Skills:

• Account Management
• Business Development
• Client Management
• Client Solutions Advisory
• Customer and Client Focus
• Critical Thinking
• Portfolio Analysis
• Presentation Skills
• Relationship Building
• Sales Strategy
• Coaching
• Collaboration
• Oral Communications
• Prioritization
• Prospecting

• Performs or assists in banking activities, including relationship management and/or product suite activities. Works under supervision and may have limited approval and/or exception authority.
• Identifies and appropriately mitigates different types of risk, such as regulatory, reputational, and operational. Manages risk and may help ensure quality for new and/or existing clients. May assist in the preparation of offerings and/or scorecards.
• Analyzes information and applies critical thinking skills to design and/or execute client solutions. This may include taking a transaction from request to booking and/or moving a selling conversation from proposal to closed business, inclusive of driving fee income through internal and/or external relationship management. Identifies and/or considers key factors in the decision-making process, such as internal policies/procedures, external regulatory requirements and clients' needs.
• Interacts with internal/external clients to gather or clarify information and/or expand existing client relationships to develop skills needed to independently generate revenue and deepen share of wallet. Articulates recommendations to customers in response to client servicing and product-related inquiries. As defined with the business, demonstrates ability to analyze, evaluate and mitigate risk by utilizing fundamental knowledge of internal policies.
• Participates in social learning, for example, identifies and networks with business representatives and peers and participates in mentoring, job shadowing and community outreach, to ensure appropriate foundations in credit, product and sales. May participate in formal learning recommended by the business to develop the skills needed to analyze, evaluate and inform on treasury product knowledge, industry benchmarking, and solution positioning.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

Refer to the

• Performs or assists in banking activities, including relationship management and/or product suite activities. Works under supervision and may have limited approval and/or exception authority.
• Identifies and appropriately mitigates different types of risk, such as regulatory, reputational, and operational. Manages risk and may help ensure quality for new and/or existing clients. May assist in the preparation of offerings and/or scorecards.
• Analyzes information and applies critical thinking skills to design and/or execute client solutions. This may include taking a transaction from request to booking and/or moving a selling conversation from proposal to closed business, inclusive of driving fee income through internal and/or external relationship management. Identifies and/or considers key factors in the decision-making process, such as internal policies/procedures, external regulatory requirements and clients' needs.
• Interacts with internal/external clients to gather or clarify information and/or expand existing client relationships to develop skills needed to independently generate revenue and deepen share of wallet. Articulates recommendations to customers in response to client servicing and product-related inquiries. As defined with the business, demonstrates ability to analyze, evaluate and mitigate risk by utilizing fundamental knowledge of internal policies.
• Participates in social learning, for example, identifies and networks with business representatives and peers and participates in mentoring, job shadowing and community outreach, to ensure appropriate foundations in credit, product and sales. May participate in formal learning recommended by the business to develop the skills needed to analyze, evaluate and inform on treasury product knowledge, industry benchmarking, and solution positioning.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

Refer to the

This job is responsible for managing a book of fiduciary and investment management accounts for high-net-worth clients and beneficiaries involving multi-generational families. Key responsibilities include overseeing the administration and business development of complex investment management and trust accounts and working with team members to assure trust product awareness and education of clients, associates, and Centers of Influence. Job expectations include working with teams to drive business development and retention, assisting clients with wealth planning needs, and managing risk.

Responsibilities:

• Provides fiduciary administration support including the review of trust instruments, participating in matters where the trustee is exercising discretion, managing risk, and conducting periodic trust reviews

• Supports investment management accounts including the coordination of opening and closing accounts, money movement, and account maintenance

• Engages with clients and prospects to build and transfer wealth tailored to their unique goals, while delivering a high-quality experience

• Ensures compliance with regulatory and legal requirements related to client accounts and portfolios

• Identifies and develops new business opportunities by pursuing new or expanded relationships with existing clients and prospects

Required Qualifications:

• A minimum of 10 years of investment decision making and financial consulting experience working with high net worth clients and ultra-high net worth clients.

• This individual will have held positions of increasing responsibility with an established and prestigious financial services firm, most likely in a wealth management, private banking and/or trust field.

• Knowledge of fiduciary and financial products and services required through extensive related work experience.

• Broad-based technical knowledge of investments, tax, legal and operations necessary to service clients.

• Knowledge of fiduciary standards, principles and applicable laws and regulations usually acquired through training, seminars or law school.

• Skills and experience in negotiating, delegating, leadership, superior client service and relationship management skills required.

Desired Qualifications:

• Undergraduate degree in Finance, Accounting, Economics or equivalent financial services/business experience preferred as well as hold appropriate credentials such as CPA, CFP and or CFA designation.

• A graduate degree such as MBA or JD preferred

• The ideal candidate will bring an appropriate mix of financial services expertise, management and business development experience

Skills:

• Business Development

• Client Management

• Customer and Client Focus

• Risk Management

• Wealth Planning

• Client Experience Branding

• Client Solutions Advisory

• Decision Making

• Presentation Skills

• Process Management

• Attention to Detail

• Critical Thinking

• Financial Analysis

• Planning

High School Diploma / GED / Secondary School or equivalent