Jobs in United States, Kentucky, Florence
Citi Group Service Process Coordinator - C04 FLORENCE United States, Kentucky, Florence
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The Service Process Coordinator 4 performs moderately complex and varied assignments. Most of the impact is related to quality of execution. Works with limited supervision. May service an expansive array of products/services. Demonstrates technical/administrative expertise. Applies specialized functional area skills and basic knowledge including underlying professional/technical principles or standards. The technical procedures for this level are well defined. Understands how duties relate with others in the team/unit and how the unit integrates with others in accomplishing the work of the function. Exchanges moderately complex information with others. There may be occasional handling of awkward contacts. Basic knowledge of the organization and its policies required. Applies research, information gathering and analysis skills to factual information. Applies judgment based on practice and precedence. Selects the best course of action from a broad array of defined options, understanding the consequences of each.Responsibilities:
- Organizes, records, and services the production output of various, servicing activities, which may require interacting with internal and external customers.
- Resolves complex issues and performs most complex servicing activities under Limited supervision.
- Works on complex projects.
- Occasionally mentors lower level processors.
- Reconciles historical accounts and performs reapplication/re-amortization functions.
- Supports an expansive array of products/services.
- Demonstrates technical/administrative expertise.
- Applies specialized functional area skills and basic knowledge including underlying professional/technical principles or standards, which are well defined.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 1-3 years relevant experience
- Loan servicing/processing experience preferred.
- Proficient with Microsoft Excel• Requires sitting at a computer the majority of an 8-hour shift.
- Position requires ability to maneuver 30 lb. banker’s boxes and push/pull fully loaded wooden carts.
- May assist with pulling files or re-filing
- Related processing experience with basic knowledge of the organization and its policies as well as basic understanding of department/unit policies and procedures; basic knowledge of state, regulatory investor guidelines is preferred.
Education:
- High School diploma or equivalent
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Job Grade: C04
Schedule: Monday through Friday, 8:00 am to 4:30pm
Operations - CoreFull timeFlorence Kentucky United States$45,040.00 - $58,760.00Please see the requirements listed above.For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:
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Truist Branch Leader- Mt Zion United States, Kentucky, Florence
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Regular or Temporary:
English (Required)
1st shift (United States of America)
Essential Duties and Responsibilities
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor’s degree or equivalent education and related training or experience.
2. Two years of financial services and consumer/small business expertise or equivalent experience and/or performance
3. One year of previous branch leadership or management experience
4. Strong interpersonal, sales relationship and prioritization skills.
5. Strong written and verbal skills.
6. Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role, including new or transfer of registration, and applicable NMLS background check.
7. Ability to inspire, lead and coach others.
1. Bachelor’s degree with a concentration in Business, Accounting, Finance or Banking
2. Graduate of Internal Leadership Development Programs
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Truist Part Time Universal Banker- Hours- Burlington Pike United States, Kentucky, Florence
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Regular or Temporary:
English (Required)
1st shift (United States of America)
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Identify, research, post and deposit loan payments received by mail, wire, or ACH, including rejected payments from the lockbox and online payment facility.
2. Reconcile unidentified payments by contacting customers for payment information.
3. Post non-sufficient funds (NSF) returns on accounts and for certain returns contact remitter and Agent to obtain good funds.
4. Process manual check and ACH Origination requests by reviewing and validating proper backup and approvals are included before issuing checks/ACH.
5. Review for accuracy and post account adjustment transactions submitted from other departments.
6. Reconcile payment variances and correct account accordingly.
7. Handle all incoming emails from internal and external customers to resolve account issues and/or misapplication of funds.The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High School diploma or equivalent
2. One year of accounting clerical, general ledger and accounts receivables experience
3. Strong 10-key data entry and mathematical skills
4. Attention to detail, ability to multi-task and meet deadlines
5. Strong verbal and written communication skills needed to interact with internal and external clients
6. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
1. Associate's degree
2. Three years of experience in banking, insurance or related payment processing field.
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Citi Group Service Process Coordinator C04 Hybrid United States, Kentucky, Florence
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The Service Process Coordinator 4 performs moderately complex and varied assignments. Most of the impact is related to quality of execution. Works with limited supervision. May service an expansive array of products/services. Demonstrates technical/administrative expertise. Applies specialized functional area skills and basic knowledge including underlying professional/technical principles or standards. The technical procedures for this level are well defined. Understands how duties relate with others in the team/unit and how the unit integrates with others in accomplishing the work of the function. Exchanges moderately complex information with others. There may be occasional handling of awkward contacts. Basic knowledge of the organization and its policies required. Applies research, information gathering and analysis skills to factual information. Applies judgment based on practice and precedence. Selects the best course of action from a broad array of defined options, understanding the consequences of each.Responsibilities:
- Organizes, records, and services the production output of various, servicing activities, which may require interacting with internal and external customers.
- Resolves complex issues and performs most complex servicing activities under Limited supervision.
- Works on complex projects.
- Occasionally mentors lower level processors.
- Reconciles historical accounts and performs reapplication/re-amortization functions.
- Supports an expansive array of products/services.
- Demonstrates technical/administrative expertise.
- Applies specialized functional area skills and basic knowledge including underlying professional/technical principles or standards, which are well defined.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 1-3 years relevant experience
- Loan servicing/processing experience preferred.
- Proficient with Microsoft Excel• Requires sitting at a computer the majority of an 8-hour shift.
- Position requires ability to maneuver 30 lb. banker’s boxes and push/pull fully loaded wooden carts.
- May assist with pulling files or re-filing
- Related processing experience with basic knowledge of the organization and its policies as well as basic understanding of department/unit policies and procedures; basic knowledge of state, regulatory investor guidelines is preferred.
Education:
- High School diploma or equivalent
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Anticipated Posting Close Date:
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PNC Regional Banker/Teller United States, Kentucky, Florence
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- Manages the customer experience by identifying opportunities to improve a customer's financial wellbeing and create loyalty while increasing share of wallet. From a variety of customer interactions, participates in proactive sales and service activities and identifies referral opportunities. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.
- Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships to acquire, expand and retain relationships.
- Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
- Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
- Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
- To learn more about this and other opportunities on our team .
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.
Roles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.No Degree (Required)No Required Certification(s)Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California ResidentsRefer to the
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Citi Group Customer Service Specialist Recovery - Monday-Friday Schedul... United States, Kentucky, Florence
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Responsibilities:
- Performs Collection Specialist 3 duties plus the following: Uses advanced negotiation skills to resolve escalated calls. Coaches less experienced collectors. Prioritizes workflow, and identifies process improvements by applying technical principles and techniques. Interprets procedures and instructions to choose among alternatives to seek resolution. Works under little to no direct supervision. May support an expansive and or diverse array of products services. Applies working knowledge of technical and professional principles and concepts and in depth knowledge of team objectives; and, impacts the business by ensuring the quality of the tasks or services provided. Understands how assigned duties contribute to the work of the team unit and how the units coordinate their efforts and resources to achieve the objectives of the function.
- Carry out collections management to the client portfolio with outstanding balance in order to regularize the client's debt and mitigate the risk from old credit´s
- Offer the client all the information of their credit and debt via telephone, in order to make effective collection management maintaining the quality standards required
- Update the data of unlocatable customers in arrears, through the CACS system, verifying their information and data history; with the purpose of locating them and being able to carry out collection management.
- Orient the client according to their requirements and needs to other areas: Customer Services, retention, Citiphone
- Comply with the strategies designed for Front End
- Contribute to the monthly productivity standards of the Business.
- Comply with monthly efficiency goals in buckets
- Identify inconsistencies in the Collections systems that affect the products of the clients.
- Offer Negotiation strategies, according to the client's specific situation or route the case to Remedial, or supervisor to offer the client alternative payment according to their condition
- actively participate in the fulfillment of our Shared Responsibilities
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 2-4 years of experience in the collection area
- I work under pressure negotiation ease of speech leadership adaptability
- Ability to adjust quickly to changes and reprioritization in the market, client needs or organizational issues while remaining focused
Education:
- High School diploma or equivalent
Anticipated Posting Close Date:
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Truist Universal Banker - Part Time hrs Burlington Pike United States, Kentucky, Florence
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Regular or Temporary:
English (Required)
1st shift (United States of America)
Essential Duties and Responsibilities
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Collaborates and works across the Finance division to ensure integrity of the financials and ensures sound controls and procedures.
2. Supports reporting and analysis for additional constituencies, including Board of Directors, Investor Relations, and various regulatory agencies.
3. Financial Manager role that coordinates financial analysis and reporting process workflow within team.
5. Ensure that changes to reporting process workflow and/ or data source are documented and communicated to downstream reporting groups.
6. Compiles, reviews, analyzes, interprets, summarizes, and submits timely and accurate monthly reporting related to the Bank’s financial performance or strategy. These may include: pro-forma projections for transaction, products, market segmentation strategies or acquisitions; income/expense or cash flow forecasts; regulatory interpretations, variance analysis and explanations for financial statement line items; or summaries, charts and graphs of data to highlight key results.
7. Ensures that source data is reliable, complete and documentation is maintained to support data integrity initiatives.
8. Interpret and summarize results and trends for Senior Leadership.
9. Applies knowledge of best practices derived from experience to identify and solve problems of higher technical or operational complexity by leading analysis of possible solutions using data analysis, experience, judgement and precedents.
10. Takes a new perspective on existing solutions to propose innovative solutions.
11. Initiates and assists in implementing long-term solutions.
12. Prepares and reviews materials to senior leadership summarizing issues and communicating solutions.
13. Provide thought leadership and guidance to junior teammates on monthly financial close, monthly forecasting and annual financial planning processes.
15. Updates and automates retrieval of financial information via the use of simple spreadsheets to more complex databases and reporting templates.
16. Develops and performs testing of economic models.
17. Maintains necessary documentation of source data, ensuring adequate support of data integrity.
18. Subject matter expert on products, fees, and fee codes, regulatory reporting requirements, business cycles, origination channels and accounting flow for assigned area of responsibility.
19. Maintains working knowledge of generally accepted accounting principles (GAAP), building expertise related to assigned area of responsibility.
21. Provides line of business (LOB) leadership with the monthly performance review package by preparing and providing explanation of changes and identification of trends for use in discussions with the Senior Financial Officer (SFO) and other members of Senior Leadership.
22. Monitors financial performance for specified LOBs to detect unusual or significant changes in transactions or business trends and opportunities for improvement.
23. Independently prepares presentations regarding new business or product initiatives, strategic plans, and other materials as required by Executive Management.
24. Leverages working relationship with supported business areas and cross-functional departments to complete complex tasks and deliver high quality work.
25. Initiates process improvements across broad organizational processes to address internal/external challenges.
26. Coordinate with internal and external audits and examinations (responses to External and Regulatory requests are to be made in collaboration with Accounting Policy).
27. Review and update policies and procedures for compliance with governmental regulations and corporate polices and standards.
28. Coordinate development of new accounting processes and procedures, as needed. Assist in risk management governance and business continuity planning processes as necessary.
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor’s degree in Accounting or Finance, or equivalent education and related training.
2. Eight years of relevant accounting or finance experience that includes complex financial analysis.
3. Ability to work independently with minimal guidance.
4. Proactive in completing tasks and producing deliverables.
5. Sound and comprehensive understanding of business and organizational strategies and processes.
6. Ability to build consensus through communication and presentation of factual and relevant information.
7. Strong verbal and written communication skills to interpret and communicate financial analysis to business partners in a concise and useful manner.
8. Strong analytical and problem-solving skills.Sound and logical decision-making abilities.
9. Demonstrated leadership skills and ability to work well with others in a dynamic, team-oriented environment.
10. Familiarity with GAAP.
11. High proficiency in computer applications such as Microsoft Office Excel, PowerPoint, Word, Outlook, and other basic software products.
12. Financial Modeling experience.
Preferred Qualifications:
1. Supervisory experience Certified Public Accountant, Certified Management Accountant, or Chartered Financial Analyst Master’s degree of MBA Specific financial services or specialized industry experience.
2. Proficient in Essbase/Hyperion, EPM/BPC, or other enterprise accounting software.
3. Experience with macros/VBA.
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The Service Process Coordinator 4 performs moderately complex and varied assignments. Most of the impact is related to quality of execution. Works with limited supervision. May service an expansive array of products/services. Demonstrates technical/administrative expertise. Applies specialized functional area skills and basic knowledge including underlying professional/technical principles or standards. The technical procedures for this level are well defined. Understands how duties relate with others in the team/unit and how the unit integrates with others in accomplishing the work of the function. Exchanges moderately complex information with others. There may be occasional handling of awkward contacts. Basic knowledge of the organization and its policies required. Applies research, information gathering and analysis skills to factual information. Applies judgment based on practice and precedence. Selects the best course of action from a broad array of defined options, understanding the consequences of each.Responsibilities:
- Organizes, records, and services the production output of various, servicing activities, which may require interacting with internal and external customers.
- Resolves complex issues and performs most complex servicing activities under Limited supervision.
- Works on complex projects.
- Occasionally mentors lower level processors.
- Reconciles historical accounts and performs reapplication/re-amortization functions.
- Supports an expansive array of products/services.
- Demonstrates technical/administrative expertise.
- Applies specialized functional area skills and basic knowledge including underlying professional/technical principles or standards, which are well defined.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 1-3 years relevant experience
- Loan servicing/processing experience preferred.
- Proficient with Microsoft Excel• Requires sitting at a computer the majority of an 8-hour shift.
- Position requires ability to maneuver 30 lb. banker’s boxes and push/pull fully loaded wooden carts.
- May assist with pulling files or re-filing
- Related processing experience with basic knowledge of the organization and its policies as well as basic understanding of department/unit policies and procedures; basic knowledge of state, regulatory investor guidelines is preferred.
Education:
- High School diploma or equivalent
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Job Grade: C04
Schedule: Monday through Friday, 8:00 am to 4:30pm
Operations - CoreFull timeFlorence Kentucky United States$45,040.00 - $58,760.00Please see the requirements listed above.For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:
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