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Support Specialist jobs in United States, Indiana, Indianapolis
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Indianapolis
18 jobs found
21.11.2025
BS
Boston Scientific Clinical Specialist Manager - Indianapolis United States, Indiana, Indianapolis
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Responsible for carrying out company policies with sincerity and integrity. Ensures clinical team complies with company policies, procedures, and administrative responsibilities. Manage and coach clinical representatives by utilizing field rides,...
Description:
The Clinical Specialist Manager of Neuromodulation will play a pivotal role in our company's success, overseeing clinical development and providing leadership for the neuromodulation field team. This person will identify and implement strategies to increase efficiency and improve the productivity of the clinical team. Responsible for the development/coaching of the clinical representatives and administrative management risks. Reports to the Regional Business Director.
- Responsible for carrying out company policies with sincerity and integrity. Ensures clinical team complies with company policies, procedures, and administrative responsibilities.
- Manage and coach clinical representatives by utilizing field rides, individual and group meetings, and company resources to ensure regional alignment of goals, talent development, and adoption of best practices.
- Clinical Excellence
- Therapy Education
- Pipeline Management
- Business Acumen
- Demonstrate effective change leadership to adapt to an evolving customer base, industry service expectations and the growing NMD division
- Be a critical part of the regional team with HR to locate, recruit, and hire top clinical candidates for open positions. Continually maintain a robust and diverse personal “bench” of candidates for use in future hiring opportunities.
- Work in collaboration with the field to support sales development of the clinical team in procedures, service needs, competitive and product knowledge
- Clinical Sales Manager will attend IST trainings and participate in certifications
- Ensure all direct reports have annual/quarterly objectives. Implement a regular performance evaluation schedule, providing feedback and coaching and documenting performance needs and achievements
- Collaborates with the Regional Business Director to ensure clinical team goals, objectives, and support are aligned with the regional sales strategy and revenue growth
- Communicates regularly with direct reports, Regional Business Directors, Territory Managers, peers, and the Director of Field Sales Development regarding clinical activities and changes in the marketplace. Perform administrative tasks related to management, expense, inventory, and communication activities. Drive alignment to corporate, division, and regional vision, goals and activities
- The Clinical Sales Manager is expected to be in the field a minimum of 60% of the time conducting field rides with the clinical specialist team.
Preferred Qualifications:
- Combined minimum of seven years of clinical experience in a related field, such as nursing or another healthcare discipline, along with a bachelor’s or master’s degree.
- Demonstrated leadership/credibility within local team.
- Ability to manage conflict effectively and effect change.
- Strong oral and written communication skills.
- Must be energetic, organized, determined and goal-oriented.
The anticipated annualized base salary for this full-time position will be $130,000, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at
The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.
It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.
Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.
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08.09.2025
T
Teva NeuroPsych Sales Specialist - Indianapolis N United States, Indiana, Indianapolis
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Your experience and qualificationsAny equivalent combination of education, training, and/or experience that fulfills the requirements of the position will be considered.Education/Certification/Experience⦁ Bachelor’s degree required, preferably in related field⦁ At least...
Description:
Compensation Data
Your experience and qualifications
Any equivalent combination of education, training, and/or experience that fulfills the requirements of the position will be considered.
Education/Certification/Experience
⦁ Bachelor’s degree required, preferably in related field
⦁ At least 1 year of full-time, documented business-to-business sales experience; pharmaceutical sales experience strongly preferred
Skills/Knowledge/Abilities
⦁ Proven record of accomplishments in this specific market toward meeting established objectives
⦁ Demonstrated interpersonal skills, including active listening, empathy, open communication, inclusivity, and openness to feedback
⦁ Well-developed written and oral communication skills
⦁ Ability to interact with HCPs in both face-to-face and virtual environments, and be proficient with technology
⦁ Knowledge of reimbursement, managed care, or marketing preferred
⦁ New product launch experience preferred
⦁ Broad therapeutic area experience particularly in therapeutic area preferred
⦁ Candidate must be able to successfully pass background, motor, and drug screening
⦁ Valid US driver’s license and acceptable driving record required
Full time documented business to business sales experience dependent on level as listed below. Pharmaceutical sales experience preferred. Level of the role will be commensurate to years of experience and performance criteria.
⦁ Sales Specialist: Minimum 1 year
⦁ Executive Sales Specialist: Minimum 7 years
TRAVEL REQUIREMENTS
Regular travel, which may include air travel and weekend or overnight travel
Compensation Data
The annual starting salary for this position is between $88,000 – $170,000 annually. Factors which may affect starting salary within this range and level of role may include geography/market, skills, education, experience and other qualifications of the successful candidate.
The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.
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23.08.2025
J
Jacobs Senior Water Wastewater Operations Specialist United States, Indiana, Indianapolis
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At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission critical outcomes, operational advancement, scientific discovery and cutting edge...
Description:
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20.08.2025
S
Salesforce Sr Systems Specialist Production Support United States, Indiana, Indianapolis
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Provide expert-level production support and administration for our Salesforce Sales Cloud and Service Cloud environments, specifically tailored to Public Sector requirements. Troubleshoot and resolve complex platform issues related to declarative...
Description:
Job Category
Enterprise Technology & InfrastructureJob Details
Key Responsibilities
- Provide expert-level production support and administration for our Salesforce Sales Cloud and Service Cloud environments, specifically tailored to Public Sector requirements.
- Troubleshoot and resolve complex platform issues related to declarative configurations (Flow, Process Builder), security models, and data integrity.
- Manage and prioritize a queue of support tickets, ensuring timely resolution in accordance with service level agreements (SLAs).
- Integration & Middleware Monitoring:
- Proactively monitor, troubleshoot, and maintain mission-critical APIs and integrations built on MuleSoft Anypoint Platform.
- Act as the first line of defense for integration failures, performing root cause analysis and coordinating with development teams for fixes.
- Ensure the reliable flow of data between Salesforce and other key government or enterprise systems.
Analytics & BI Operations:
- Maintain and support existing dashboards and reports in Tableau, ensuring data accuracy and system availability for our Public Sector analytics users.
- Investigate and resolve data discrepancies and performance issues within Tableau, tracing them back to source systems like Salesforce.
Technical Leadership & Documentation:
- Serve as the subject matter expert on the operational health of the Salesforce, MuleSoft, and Tableau stack.
- Develop and maintain runbooks, knowledge base articles, and technical support documentation to empower the team and end-users.
- Participate in release management activities, conducting post-deployment checks to ensure production stability.
Support Operations Responsibilities:
- Own the incident response process for all supported platforms, from initial triage and impact assessment to resolution and stakeholder communication. Conduct thorough root cause analysis (RCA) for major incidents to prevent recurrence.
- Configure and manage system health monitoring tools. Respond to alerts to proactively address potential issues before they impact business operations.
- Serve as the primary escalation point for complex technical issues from Tier 1/2 support, end-users, and business stakeholders within the Public Sector division.
- Assist with complex user support requests, data corrections, and record management issues that require deep system knowledge.
- Ensure all support activities and system configurations adhere to the stringent security and compliance standards required for Public Sector clients.
Required Skills
- 7+ years of experience in a systems administration or technical support role, with a strong focus on production support.
- Proven expertise in administering and troubleshooting Salesforce Sales Cloud and Service Cloud.
- Hands-on experience supporting and monitoring integrations, preferably with MuleSoft.
- High proficiency in supporting and troubleshooting Tableau environments.
- A strong problem-solving mindset with an ability to perform under pressure.
- Excellent communication skills, with the ability to clearly document issues and resolutions.
- 5+ years previous Salesforce application development or support with a minimum 300-seat environment handling all aspects of CRM, case management and platform maintenance
- Experience with Mulesoft administration, configuration and tuning
- Experience consuming open and/or private APIs, such as Google, Facebook, Twitter, Salesforce.com, and Workday
- Demonstrated experience implementing Mulesoft ESB architecture, rules, caching, etc.
- Experienced troubleshooting Mulesoft ESB debuggers, flow analyzers and configuration tools
- Solid working knowledge of the Salesforce platform
- Experience with Salesforce developer toolkit including Force.com IDE, Migration Tool and data migration tools like data loader, workbench, etc.,
- Basic proficiency of Salesforce's Web Services, APIs, SOQL, SOSL and security model
- Basic knowledge with Lightning Experience, Analytics, App Builder, Flows, Process Builders and components
- Good project management skills with ability to juggle multiple projects/tasks across various user groups
- Excellent interpersonal, verbal and written skills and the ability to interact with all level of stakeholders, support personnel, and clients
- Strong documentation, analytical and problem-solving skills
Required Certifications
- Mulesoft Developer Certification
- Salesforce Basic Administrator Certification
- Salesforce Advanced Administrator Certification
- Tableau Desktop Specialist or Certified Data Analyst
Desired Certifications:
- Salesforce Sales Cloud Consultant Certification
- Salesforce Service Cloud Consultant Certification
Check out ourwhich explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.
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21.07.2025
JPM
JPMorgan Account Specialist II - Centralized Transaction United States, Indiana, Indianapolis
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Work in a call center environment that requires 100% phone-based customer interaction. Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers. Communicate with customers in a...
Description:
Job responsibilities
- Work in a call center environment that requires 100% phone-based customer interaction
- Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers
- Communicate with customers in a metrics-driven environment
- Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment
- Take ownership of each customer interaction while treating them with respect and responding with empathy
- Work both independently and in a team environment
- Abide by all applicable regulatory and departmental practices and procedures
Required qualifications, capabilities, and skills
- 2+ years of customer interaction or customer support experience required, either by phone or face-to-face
- 1+ years computer experience, utilizing multiple computer applications in a Windows-based environment
- Ability to multitask using a computer and simultaneously provide customer support
- Comfortable in a fast-paced, consistently changing environment
Preferred qualifications, capabilities, and skills
- Previous experience working in a Hospitality, Restaurant or Retail industry
- Have a passion for helping people by solving problems, presenting, and explaining solutions
- Branch experience
Monday - Friday hours vary schedule will fall between 10:00am - 9:00pm
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19.07.2025
BS
Boston Scientific Clinical Specialist Urology - Sacral Neuromodulation Indiana... United States, Indiana, Indianapolis
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Establishes, develops, and maintains positive business relationships with Customers and Patients. Provides clinical support in surgeries, troubleshooting and follow ups in hospitals and clinics. Uses clinical expertise, market & product...
Description:
Responsibilities Include:
- Establishes, develops, and maintains positive business relationships with Customers and Patients.
- Provides clinical support in surgeries, troubleshooting and follow ups in hospitals and clinics.
- Uses clinical expertise, market & product knowledge to advance growth opportunities.
- Provides exceptional customer service to all customers.
- Educates customers staff on technical matters relating to Axonics products and therapies.
- Completes proper Patient care documentation in Axonics Patient Care Management (PCM) system.
- Makes and receive patient calls/text through Axonics PCM system. Some calls can be after hours and weekends.
- Partners with Area Director and Territory Managers to learn market dynamics and local customer motivations and needs; has a thorough understanding of how Axonics products and solutions offer value to the patient.
- Contributes to the achievement of quarterly goals associated with specific initiatives at the Area and / or on a national level.
- Assists with education / training of new employees.
- Manages inventory provided for case coverage and trunk stock.
- Expedites the resolution of customer problems and complaints to maximize satisfaction.
- Coordinates sales and marketing efforts with team members and other departments.
- Visits accounts regularly to replenish literature and establishes / maintains relationships with office staff.
- Works closely with Territory Managers to drive sales growth in target accounts and key areas.
- Actively participates in territory sales growth activities such as but not limited to customer lunch and learns, community education sessions, Advance Practitioner seminars, quarterly business reviews and other approved activities.
- Supplies management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Keeps abreast of best practices and promotional trends.
- Maintains high level of clinical, market and product knowledge.
- Completes all assigned training in a timely manner.
- Continuously improves through feedback.
- Manage personal expenses per company expense policy and report monthly in Concur.
- Maintains proper credentials for Hospital Systems in area.
Qualifications:
- Bachelor’s degree preferred.
- A minimum of 3 years of clinical experience in the medical device industry or a minimum of 5 years of clinical experience in urology as a RN.
- Highly motivated and target driven with a proven track record.
- Excellent communication and negotiation skills.
- Prioritizing, time management and organizational skills.
- Ability to create and deliver presentations tailored to the audience needs.
- Relationship management skills and openness to feedback.
The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.
For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.
Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.
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28.06.2025
BS
Boston Scientific CRM Product Specialist EMPOWER Pacemaker North Central United States, Indiana, Indianapolis
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Educate healthcare providers about product indications and maximize adoption of the leadless CRM portfolio through education. Provide clinical expertise to and training to field personnel and both current and new...
Description:
Key Responsibilities:
- Educate healthcare providers about product indications and maximize adoption of the leadless CRM portfolio through education.
- Provide clinical expertise to and training to field personnel and both current and new HCP customers.
- Understand and train to the Quality Document: EMPOWER Leadless Pacemaker Physician Training Program
- Offer technical support based on instructions for use and trial protocols.
- Assist in education and training activities for physicians, support staff, and personnel.
- Serve as a therapy expert on SICD and Leadless Pacemaker products, device implantation, patient indications, selection, reimbursement, and programming.
- Educate physicians, nurses, educators, and other healthcare providers on patient selection and indications for therapy.
- Coordinate and deliver programs and resources to expand the market and improve therapy access.
- Oversee local field education and training, including simulated procedures, device follow ups and troubleshooting.
- Coordinate and deliver education via multiple modalities; live and virtual
- Liaise with marketing for technology improvements and next generation needs.
- Strong collaboration with a variety of stakeholders in the leadless pacemaker space for training evolution and adaptation
Requirements:
- Comprehensive ability to analyze and evaluate technologically complex devices.
- Effective collaboration, teamwork and Communication skills.
- Comfort navigating new professional environments, including labs and hospitals.
- Flexibility for unanticipated travel needs for expertise and case coverage
- Ability to lead and influence customers.
- Ability to prepare and present written and verbal communications effectively.
- Thorough familiarity with BSC policies, operations, and procedures.
- Business travel up to 70%.
- Verification that you meet all vendor credentialing requirements.
- Live in MSP preferred, or near major airport hub
Preferred Qualifications:
- 3-5 years of clinical medical device experience, specifically with CRM products.
- Bachelor’s degree in a relevant technical field or equivalent/related experience.
- Strong knowledge of the Subcutaneous ICD therapy and implant
- Professional training/education experience.
- Previous leadless pacemaker experience
- Demonstrated business acumen.
Maximum Salary: $ 188300
Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).
Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).
For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.
Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.
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Responsible for carrying out company policies with sincerity and integrity. Ensures clinical team complies with company policies, procedures, and administrative responsibilities. Manage and coach clinical representatives by utilizing field rides,...
Description:
The Clinical Specialist Manager of Neuromodulation will play a pivotal role in our company's success, overseeing clinical development and providing leadership for the neuromodulation field team. This person will identify and implement strategies to increase efficiency and improve the productivity of the clinical team. Responsible for the development/coaching of the clinical representatives and administrative management risks. Reports to the Regional Business Director.
- Responsible for carrying out company policies with sincerity and integrity. Ensures clinical team complies with company policies, procedures, and administrative responsibilities.
- Manage and coach clinical representatives by utilizing field rides, individual and group meetings, and company resources to ensure regional alignment of goals, talent development, and adoption of best practices.
- Clinical Excellence
- Therapy Education
- Pipeline Management
- Business Acumen
- Demonstrate effective change leadership to adapt to an evolving customer base, industry service expectations and the growing NMD division
- Be a critical part of the regional team with HR to locate, recruit, and hire top clinical candidates for open positions. Continually maintain a robust and diverse personal “bench” of candidates for use in future hiring opportunities.
- Work in collaboration with the field to support sales development of the clinical team in procedures, service needs, competitive and product knowledge
- Clinical Sales Manager will attend IST trainings and participate in certifications
- Ensure all direct reports have annual/quarterly objectives. Implement a regular performance evaluation schedule, providing feedback and coaching and documenting performance needs and achievements
- Collaborates with the Regional Business Director to ensure clinical team goals, objectives, and support are aligned with the regional sales strategy and revenue growth
- Communicates regularly with direct reports, Regional Business Directors, Territory Managers, peers, and the Director of Field Sales Development regarding clinical activities and changes in the marketplace. Perform administrative tasks related to management, expense, inventory, and communication activities. Drive alignment to corporate, division, and regional vision, goals and activities
- The Clinical Sales Manager is expected to be in the field a minimum of 60% of the time conducting field rides with the clinical specialist team.
Preferred Qualifications:
- Combined minimum of seven years of clinical experience in a related field, such as nursing or another healthcare discipline, along with a bachelor’s or master’s degree.
- Demonstrated leadership/credibility within local team.
- Ability to manage conflict effectively and effect change.
- Strong oral and written communication skills.
- Must be energetic, organized, determined and goal-oriented.
The anticipated annualized base salary for this full-time position will be $130,000, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at
The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.
It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.
Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.
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Find your next career move in the high tech industry with Expoint. Our platform offers a wide range of Support Specialist job opportunities in the United States, Indiana, Indianapolis area, giving you access to the best companies in the field. Whether you're looking for a new challenge or a change of scenery, Expoint makes it easy to find your perfect job match. With our easy-to-use search engine, you can quickly find job opportunities in your desired location and connect with top companies. Sign up today and take the next step in your high tech career with Expoint.